GMC Sierra Complaints

15,732 consumer complaints on file.

#10983382May 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983414May 3, 2017
POWER TRAIN
GM 8 SPEED TRANSMISSION IS FULL OF PROBLEM. IT CONSTANTLY HESITATES, HANG GEARS, BUCKS, AND POSES VARIOUS SAFETY CONCERNS. FOR INSTANCE IF MERGING ONTO THE HIGHWAY THE TRANSMISSION WILL HESITATE AND THE TRUCK WILL BE UNRESPONSIVE TO GAS PEDAL INPUT FOR A PERIOD OF TIME SOMETIMES UP TO 12 SECS. THIS HESITATION CAUSES A SAFETY CONCERN WHEN ATTEMPTING TO MERGE INTO TRAFFIC. GM ACKNOWLEDGES THESE CONCERNS BUT STATES THAT IT IS OPERATING AS DESIGNED BUT ARE WORKING ON SOFTWARE UPDATES TO IMPROVE TRANSMISSION PERFORMANCE. THIS HAS BEEN A CONSTANT ISSUE SINCE I PURCHASED THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10982972May 2, 2017
AIR BAGS
TAKATA RECALL -- RECEIVED NOTICE OF MAY 27, 2016 RECALL IN JULY 2016. I HAVE CONTACTED DEALER SEVERAL TIMES AND GM STILL DOES NOT HAVE A REMEDY FOR THE RECALL. CONCERNED THAT REMEDY IT TAKING TOO LONG. IS THERE A REQUIRED TIME FRAME FOR CORRECTIVE ACTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983050May 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) FOR THE FRONTAL AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY DID NOT HAVE A RELEASE DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981582May 1, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
TRUCK HAS 73,000 MILES ON IT. WHILE DRIVING AT APPROXIMATELY 20 MPH I APPLIED THE BRAKE AND HAD THE STABILI TRACK WARNING GO OFF, AS WELL AS RADIO AND FAN SHUT OFF. AS I WAS MAKING A SLIGHT LEFT TURN THE STEERING WHEEL JERKED OUT OF MY HAND AND LOCKED UP, LEAVING ME WITH ABSOLUTELY NO CONTROL OF THE VEHICLE IN THE MIDDLE OF TRAFFIC. THE STEERING WHEEL WOULD RELEASE , JERK AND LOCK REPEATEDLY, IT HAPPENED ABOUT 4 TIMES WHILE TRYING TO REGAIN CONTROL. AT THE SAME TIME WHILE APPLYING THE BRAKE I HAD VIRTUALLY NO BRAKES TO STOP THE VEHICLE. LOOKED FOR RECALLS AND ALL I FOUND WERE HUNDREDS OF SIMILAR COMPLAINTS, BUT NO SOLUTION OR RECALLS. HOW IS THIS NOT A RECALL, IT'S GROSS NEGLIGENCE... WHAT IF I WAS AT HIGHWAY SPEEDS OR TOWING MY TRAILER AT THE TIME. GM AND NHTSA NEED TO ADDRESS THIS ISSUE IMMEDIATELY BEFORE LIVES ARE LOST. AS FOR ME, I'M IN THE PROCESS OF GETTING RID OF A VEHICLE THAT I'VE HAD FOR 3 MONTHS BECAUSE OF THIS AND WILL NOT LET MY CHILDREN RIDE IN THE VEHICLE. IT'S AN INTERMITTENT PROBLEM, I'M JUST HOPING THE NEXT TIME IT DOESN'T HAPPEN AT 65MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981727May 1, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE NOT SURE WHEN PARTS WOULD BE MADE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981756May 1, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. THE CONTACT STATED THAT THE BRAKE PEDAL PULSATED WHEN APPLIED, BUT FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSORS NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000. UPDATED 06/29/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981335April 28, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. WHILE DRIVING 25 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY OPEN RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 84,240.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981269April 28, 2017
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
TAKATA RECALL SEVERE CRACKS ORIGINATING FROM THE TOP LEFT CORNER OF PASSENGER AIRBAG. AIRBAG LOOKS LIKE IT HAS A BULGE CAUSING THE DASHBOARD TO CRACK. CONCERNING THAT AIRBAG WILL DEPLOY AND PIECES OF PLASTIC WILL INJURE THE PASSENGER OR DRIVER OF PIECES ARE DEPLOYES ALL OVER THE CABIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10981076April 27, 2017
UNKNOWN OR OTHER
DASHBOARD CRACKED IN SEVERAL PLACES INCLUDING MOUNTING TAB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980791April 26, 2017
EXTERIOR LIGHTING
VEHICLE HEADLIGHTS FAIL TO ILLUMINATE PROPERLY AT NIGHT. CHECK WITH 2 DIFFERENT GMC DEALERS THEY SAY THEY ARE AWARE OF THE ISSUE BUT NO RESOLUTION IS COMING. VEHICLE IS NOT DRIVEABLE AT NIGHT ON DARK ROADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980972April 26, 2017
UNKNOWN OR OTHER
CRACKED PASSENGER SIDE DASHBOARD ABOVE AIRBAG. NOTHING WAS DONE BY OWNER TO MAKE THIS HAPPEN. IT IS A KNOWN GM PROBLEM THEY REFUSE TO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10980566April 25, 2017
SUSPENSION
IVE BEEN HAVING THIS PROBLEM WITH MY LEAF SPRINGS IN THE BACK, THERES A PEICE OF MY LEAF SPRING THAT HAS BROKEN OFF, I WAS TOLD BY GM THAT I COULD OF BOUGHT IT NEW LIKE THAT, I HAVE 7 OTHER FRIENDS WITH THE SAME KIND OF TRUCK THAT HAVE ALSO HAD THIS ISSUE, CONTACTED GM ABOUT IT AND THEY STILL HAVE FAILED TO DO ANYTHING ABOUT IT. WAS TOLD THAT IF I HIT THE END BAD ENOUGH THE TRUCK END COULD FALL APART. ITS GETTING BAD TO THE POINT WERE MY LEAF SPRINGS ARE STARTING TO BEND. IM NOW MISSING THE PEICE ON BOTH SIDES OF THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979967April 23, 2017
SERVICE BRAKES
BACKING BOAT DOWN BOAT RAMP (NOT A STEEP RAMP) IN TRAILER MODE, BRAKING DID NOT STOP VEHICLE. PUMPED PEDAL SEVERAL TIMES, USED LOTS OF FORCE ON PEDAL. BECAUSE OF SLOW SPEED AND INCREASED EFFORT, THE VEHICLE DID STOP. PULLED FORWARD AND REPEATED AT SLOWER REVERSE SPEED AND SAME POOR BRAKING. DRY CONDITIONS, BRAKES DRY, DID NOT PUT REAR WHEELS IN WATER. HAVE NOT HAD A REPEATED EVENT. DEALER INDICATED THAT SERVICE BULLETIN PIT5361B APPLIES, BUT BECAUSE OF MILEAGE IT IS NOT WARRANTY. THIS SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979260April 19, 2017
TIRES
RUNNING ERRANDS WITHOUT PULLING A LOAD AND EMPTY BED OF TRUCK. AT A STOP AND WHEN GREEN BEGAN TO ACCELERATE, RIGHT BACK TIRE BLOW OUT, NO INJURIES PULLED OVER TO A SAFE SPOT TO CHANGE TIRE. NO DISCERNIBLE DEFECTS BEFORE USING TRUCK THIS DAY. ORIGINAL TIRES TO TRUCK, APPROXIMATELY 50,000 K MILES, VERY LITTLE HEAVY USE FOR THIS TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979263April 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10979099April 18, 2017
UNKNOWN OR OTHER
HERE ARE HUGE CRACKS ON MY DASH!! I'M AFRAID IF THE AIR BAG COMES OUT IT WILL BUST THE DASH IN PIECES AND THERE'S NO TELLING WHERE IT MAY HIT! THIS IS A HUGE PROBLEM IN THESE VEHICLES AND IT'S INSANE THAT Y'ALL NOT GM WILL ADDRESS THE ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978921April 17, 2017
AIR BAGS
TAKATA RECALL. RECEIVED NOTIFICATION LETTER DATED JULY 2016 MY VIN [XXX] AFFECTED. CONTACTED SERVICE DEPARTMENT AT WALTRIP GMC IN FRANKLIN, TN. STATED BUSY AND WOULD CALL BACK ON STATUS. HAVE NEVER BEEN CONTACTED REGARDING PERFORMING THIS RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978736April 17, 2017
UNKNOWN OR OTHER
A CRACK HAS DEVELOPED ON THE RIGHT CORNER OF PASSENGER SIDE DASH THAT BORDERS THE PASSENGER SIDE DASH AIRBAG. SEVERAL PEOPLE I WORK WITH HAVE DEVELOPED THE SAME PROBLEM IN THEIR GM TRUCKS AS WELL. IF THE BAG DEPLOYS MORE THAN LIKELY THE BAG WILL TEAR DUE TO THE SHARP CRACK EDGES AND BECAUSE OF THE FORCE SHARDS OF PLASTIC DASHBOARD WILL BE FLYING SHRAPNEL INSIDE THE CAB. I REFUSE TO HAVE MY CHILDREN SIT IN THE PASSENGER SIDE LET ALONE AN ADULT. WHEN DO YOU PLAN ON MAKING THIS ISSUE A SAFETY RECALL? WHEN PIECES OF DASHBOARD AND AIRBAG BLINDS SOMEBODY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10978896April 17, 2017
AIR BAGS
TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIALITY AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REMEDY: THE NECESSITY OF A REMEDY IS DEPENDENT UPON NHTSA'S DECISION ON GM'S PETITION FOR INCONSEQUENTIALITY. ADDITIONAL INFORMATION WILL BE AVAILABLE FOLLOWING THAT DECISION. IN THE MEANTIME, YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE MANUFACTURER NOTES: VISIT MANUFACTURER WEBSITE AT HTTPS://MY.GM.COM/RECALLS FOR MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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