GMC Sierra Complaints

15,732 consumer complaints on file.

#11325336May 20, 2020
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
CONDENSER ON AC LEAKING AT SAME LOCATION AS THE 2014-2017 MY. WARRANTY WAS OUT DUE TO MILEAGE BUT TRUCK IS ONLY 2 YEARS 3 MONTHS OLD. BLOWING WARM AIR WHEN AC WAS TURNED ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325262May 20, 2020
ENGINE
TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING, HE NOTICED SMOKE ENTERING THE VEHICLE THROUGH THE AIR VENTS. THE CONTACT COASTED TO THE SIDE OF THE ROAD, EXITED THE VEHICLE SAFELY WITH HIS PASSENGER, UPON OPENING THE HOOD NOTICED THAT THE WHOLE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT STATED THAT THE FIRE DEPARTMENT ARRIVED BUT WAS UNABLE TO EXTINGUISH THE FLAMES AS THEY ALLOWED THE VEHICLE TO BURN UNTIL THE FIRE SELF EXTINGUISHED. THE DEALER NOR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,800. VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11325064May 18, 2020
AIR BAGS
WHEN WILL THE FOLLOWING RECALL DISPUTE WITH GM BE RESOLVED? I WOULD LIKE A REMEDY TO THIS RECALL DUE TO SAFETY CONCERNS. GM RECALL # 2049151 / NHTSA # 16V381 / DATE ISSUED: MAY 27, 2016 RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE RECALL DESCRIPTION: TAKATA CORPORATION ("TAKATA") HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIAL AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324639May 15, 2020
SERVICE BRAKES
BRAKING ISSUE. WHILE TRAVELING IN A DRIVE THRU, VEHICLE BRAKE PEDAL WENT TO THE FLOOR, PULSATED SOME, AND REQUIRED EXTREME EFFORT TO STOP. THIS OCCURRED DURING SUBSEQUENT BRAKING INCIDENTS WHILE MOVING AND STOPPING IN THE DRIVE-THRU. AFTER LEAVING, BRAKE PEDAL FELT OK. GOOGLED SYMPTOMS WHICH MATCHED MY CIRCUMSTANCES AND LISTED A RECALL. HOWEVER, THERE IS NO RECALL LISTED ON NHTSA. SEEMS A LITTLE TROUBLING AS THIS APPEARS TO AFFECT 3.4 MILLION GM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324547May 14, 2020
STRUCTURE:BODY
THE DASHBOARD HAS CRACKED IN THE AREA OF THE AIRBAGS AND INSTRUMENT PANEL. THE CRACKS OCCURRED WHILE PARKED OVERNIGHT IN MY DRIVEWAY. I CONTACTED THE LOCAL GMC DEALER WHO INFORMED ME THIS WAS A COMMON OCCURRENCE WITH GMC VEHICLES. I ASKED IF GM WOULD COVER THE REPAIR SINCE THIS WAS A COMMON PROBLEM WITH GM VEHICLES. I WAS INFORMED IT WAS NOT COVERED BY GM AND I WOULD BE RESPONSIBLE FOR THE COST OF REPAIRS WHICH TOTAL APPROXIMATELY $1000.00. I BELIEVE THESE CRACKS CREATE A SAFETY HAZARD AND ARE A RESULT OF DEFECTIVE PARTS INSTALLED BY GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324592May 14, 2020
SEAT BELTS
THE PASSENGER SEAT HAS NO WARNING SYSTEM IF THE SEAT BELT IS NOT BUCKLED. ON THIS VEHICLE ONLY THE DRIVER HAS A WARNING FOR AN UNBUCKLED SEAT BELT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324284May 12, 2020
UNKNOWN OR OTHER
EXCESSIVE SHAKING IN THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324306May 12, 2020
POWER TRAIN
PROBLEMS WITH TRANSMISSION JERKING,HARD SHIFTING,JUMPING, ONLY HAVE 60,000 MILES ON IT. TOOK IT BACK TO DEALER 3 TIMES AND THEY TOLD ME EACH TIME IT WAS NORMAL. TOLD THEM I HAVE BEEN DRIVING 40 YEARS AND THAT WAS NOT NORMAL. THEY NEVER DONE ANYTHING. NOW I AM HAVING MORE PROBLEMS WITH IT, GETTING WORSE. NOW I FIND OUT THERE IS A LOT OF PEOPLE WITH SAME PROBLEMS. GMC KNOWS SOMETHING IS WRONG AND SHOULD TAKE CARE OF IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324014May 10, 2020
AIR BAGS, SEAT BELTS
I TOOK MY TRUCK IN TO THE LOCAL GMC DEALERSHIP FOR THE RECALL FIX AND THEY ASK IF I WANTED A DIAGNOSIS ON THE TRUCK FOR A CHARGE . I SAID YES CAUSE I HAD A CHECK ENGINE LIGHT ON AND SERVICE AIR BAG LIGHT ON. WHICH THEY BOTH CAME ON A WEEK AFTER I BOUGHT IT. SO THE SERVICE ADVISOR TOLD ME THAT THE BELT TENSIONER IS OUT ON THE DRIVERS SIDE AND THAT THE WIRING UNDER THE DRIVERS SEAT IS MESSED UP. AND THEY TOLD ME SOME OTHER THINGS THAT WERE WRONG WITH MY TRUCK THAT I HAVE SINCE FOUND OUT WERE FALSE. BUT I ASKED HIM IF THE SEAT BELT AND WORKING ISSUE IS COVERED UNDER A SAFETY WARRANTY. AND HE SAID NO AND TO FIX YOUR TRUCK IT WILL BE 5400 DOLLARS. I HAVE FOUND OUT THAT THERE IS A RECALL ON THESE ITEMS AND THE RECALL NUMBER IS 15522. SO I WOULD LIKE TO FIND OUT IF I'M OR THE SERVICES ADVISOR. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324017May 10, 2020
ENGINE
ENGINE LIKE KEEPS COMING ON. CODE READING THE KNOCK SENSOR NEEDS TO BE REPAIR. SENSOR HAS BEEN REPLACE TWICE IN THE PAST THREE MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323975May 9, 2020
AIR BAGS
DASH HAS CRACKED AROUND THE PASSENGER AIR BAG CREATING A POSSIBLE DANGEROUS SITUATION SHOULD THE AIR BAG DEPLOY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323560May 6, 2020
UNKNOWN OR OTHER
AC CONDENSER *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323379May 5, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DESERT SUN MOTORS, INC. (2600 N WHITE SANDS BLVD, ALAMOGORDO, NM 88310) AND SIERRA BLANCA MOTOR CO. (304 US-70, RUIDOSO, NM 88345) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323242May 4, 2020
STEERING
PICKUP HAS HAD REOCCURRING SERVICE POWER STEERING MESSAGE COME UP IN INFORMATION CENTER. TOOK TO GM AND THEY SAID IT NEEDED A NEW NEGATIVE BATTERY CABLE. BOUGHT ONE AND INSTALLED IT. STILL HAVE THE SAME PROBLEM. UPON DONG SOME SEARCHING, ITS A VERY COMMON PROBLEM AMONG CERTAIN GM VEHICLES. ONE WEEKEND THE POWER STEERING QUIT WORKING ALL TOGETHER AT 70 MPH ON A CURVE. TALK ABOUT SCARY! I CALLED GM CUSTOMER SERVICE TO ASK ABOUT COVERAGE ON THE ISSUE AND WAS DENIED BECAUSE MY VEHICLE WAS NOT ONE AFFECTED BY THE SUSPECT FAULTY PARTS. I AM VERY DISAPPOINTED IN GM'S LACK OF CARING FOR MY SAFETY IN THIS SITUATION. WILL NOT BE PURCHASING ANOTHER GM. IF THEY NO THAT THIS IS THEIR PROBLEM I TRULY BELIEVE THEY SHOULD STAND BEHIND THEIR PRODUCT AND TAKE CARE OF THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323114May 3, 2020
STRUCTURE:BODY
DASHBOARD CRACKS EVERYTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323014May 2, 2020
SERVICE BRAKES
EXCESSIVE HARD BRAKE PEDAL WHEN DRIVING AT LOWER SPEED, ALMOST GOT IN ACCIDENT WHILE IN TRAFFIC DUE TO TRUCK PEDAL GETTING HARD AND TRUCK WOULD NOT BRAKE. IT ONLY HAPPENS AL LOW SPEED OR DRIVING IN PARKINGLOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322874April 30, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MOSS BROS. BUICK GMC LOCATED AT 12675 AUTO MALL DR, MORENO VALLEY, CA 92555, EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322885April 30, 2020
ELECTRICAL SYSTEM
REVIEW CAMERA IS EXTREMELY BRIGHT WHEN BACKING. IT'S SO BRIGHT THAT A GLARE IS THROWN ONTO REAR WINDOW MAKING IT NEXT TO IMPOSSIBLE TO SEE OUT REAR WINDOW OR USE SIDE VIEW MIRRORS. I OFTEN REVERT TO TO OPEN DRIVERS DOOR AND LOOKING BACKWARDS THAT WAY. SOMEONE IS GOING TO GET RUN OVER AS YOU CANNOT SEE WHERE YOU ARE BACKING. VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322613April 29, 2020
STRUCTURE:BODY, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING MY DOWN A 4 LANE HIGHWAY AND WHEN I WENT TO STOP I HAD NO BRAKES AND REAR ENDED A VEHICLE. MY BREAK PEDDLE WENT TO THE FLOOR.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11322696April 29, 2020
POWER TRAIN, EXTERIOR LIGHTING
THE FACTORY INSTALLED HEAD LIGHTS ARE SO BAD THAT YOU CAN BARELY SEE AT NIGHT ONE OF THE WORST MOST DANGEROUS ISSUES I'VE EVER SEEN ON A VEHICLE PLEASE LET ME KNOW HOW WE CAN REMEDY THE SITUATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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