GMC Sierra Complaints

15,732 consumer complaints on file.

#11361068September 25, 2020
UNKNOWN OR OTHER
AFTER BEING STOPPED LIKE AT A STOPLIGHT, THEN WHEN IT'S TIME TO ACCELERATE, THE TRUCK HAS A HARD JERK TO IT, AND IT DOESN'T WANT TO DOWN SHIFT. PLUS WHEN RIDING DOWN THE ROAD, THE TRUCK WILL LO JUST SUDDENLY JERK SO BAD THAT IT FEELS LIKE SOMEONE RAN INTO THE BACK OF THE TRUCK. THIS HAS BEEN GOING ON FOR A LONG TIME, AND I HAVE TAKEN IT TO THE DEALERSHIP 4 TIMES AND THEY SAID THEY COULDN'T FIX IT. I EVEN RODE WITH THEM, AND IT DID IT. THEY STILL DIDN'T WANT TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360930September 24, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2020 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AND TOWING A TRAILER, SHE DISCOVERED THAT THE BRAKES WERE OVERHEATING. THERE WAS A STRONG BURNING HOT ODOR COMING FROM THE BRAKES. THE CONTACT PULLED OVER AND DISCOVERED ALL FOUR BRAKE ROTORS WERE EXTREMELY HOT. THE CONTACT DROVE AND DROPPED OFF THE TRAILER. THE CONTACT DROVE 20 MPH AND DOWN SHIFTED TO CONTROL THE SPEED TO GET BACK HOME. THE DEALER DAVE ARBOGAST BUICK-GMC (3540 S CO ROAD 25A, TROY, OH 45373, (937) 335-0068) STATED THAT INCORRECT BRAKE PADS WERE INSTALLED ON THE VEHICLE FROM THE FACTORY AND THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPLACEMENT PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS CONTACTED AND PROMISED TO PROVIDE A CALLBACK. THE FAILURE MILEAGE WAS 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360821September 23, 2020
POWER TRAIN
TRANSMISSION KICKS WHEN COMING TO A COMPLETE STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360829September 23, 2020
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
EVERYTHING WAS FINE FOR ABOUT 6 MONTHS AFTER HAVING PURCHASED VEHICLE AS NEW. THEN I GOT WARNING LIGHTS ASKING ME TO BOTH SERVICE THE PARKING BREAK AND SERVICE ESC WITH A WARNING THAT DRIVING WOULD BE COMPROMISED JUST OVER 60MPH. I NOTIFIED DEALER WHO SAYS THEY FIXED THE GLITCH BUT IT HAPPENED AGAIN. THE LAST TIME, MOST RECENTLY, I TRIED TO START THE TRUCK THE NEXT DAY AND ALL THE WARNING LIGHTS CAME ON. THIS WAS FOLLOWED BY A COMPLETE SHUT DOWN. NO ENGINE, NO LIGHTS - NOT EVEN LOCK/UNLOCK WITH KEY FOB. IT HAD TO BE TOWED. THIS IS A 2020 VEHICLE AND SEEMS LIKE IT WILL STRAND ME SOME PLACE AT THE VERY LEAST. AWFUL, EXPENSIVE, AND PERHAPS DEADLY DYNAMICS HERE. GMC, GET YOUR ACT TOGETHER. YOU OWE US IMMEDIATELY. PROVIDE THE FIX IMMEDIATELY OR GIVE ME MONEY BACK WITH NO CONTEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360840September 23, 2020
UNKNOWN OR OTHER
THE VOLUME CONTROLS ON THE STEERING WHEEL KEEP GETTING STUCK GOING UP CAUSING THE VOLUME TO GO ALL THE WAY UP AND WON'T LET YOU TURN IT DOWN. THIS HAS CAUSED ME NOT TO BE ABLE TO PLAY MUSIC BECAUSE WHEN I DO IT HURTS MY EARS CAUSING ME TO SWERVE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11360432September 22, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED WHILE DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKE PEDAL FELT VERY HARD CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE FRONT PASSENGER'S SIDE BRAKE ROTOR WAS DAMAGED. THE VEHCILE WAS TAKEN TO THE LOCAL DEALER RALLY CHEVROLET LOCATED AT 39012 CARRIAGE WAY, PALMDALE, CA 93551, WHO REPROGRAMMED THE BRAKING SYSTEM MODULE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360437September 22, 2020
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY INTERMITTENTLY ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE POWER STEERING LASTED FOR APPROXIMATELY 30 SECONDS BEFORE RETURNING TO NORMAL OPERATION. THE FAILURE ALSO RECURRED WHILE DRIVING STRAIGHT OR MAKING SLOW SPEED TURNS. THE CONTACT STATED THAT THE FAILURE WAS MORE EVIDENT AT SLOWER SPEEDS. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360146September 21, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
2020 GMC SIERRA DENALI DURAMAX 3000 MILES TRIED TURNING ON TRUCK THIS MORNING TO GO TO WORK AND WOULD NOT EVEN CRANK IT IS A PUSH START OPTION HAVE NO CLUE ON HOW IM GOING TO TAKE IT TO THE DEALERSHIP IF I CANT GET IT OF PARK INTO NEUTRAL FOR A TOW TRUCK AT LEAST ! TRUCK DOES NOT CRANK IT THROWS ME A TON OF MESSAGES STABILITY TRAK DSC ABS POWER REDUCED 4WD CHECK TRAILER LIGHTS. BUNCH OF MESSAGES I TOOK VIDEO OF IT AND SO TRUCK DOESN'T EVEN TRY TO START. I TOOK A VIDEO OR THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360274September 21, 2020
SERVICE BRAKES
AT VERY LOW SPEEDS SUCH AS BACKING UP OR PARKING THE BRAKE PEDAL WILL NOT INDICATE PRESSURE AS IF THE TRUCK WAS SHUT OFF. WHILE BACKING UP OR PARKING YOU MAY HIT ANOTHER VEHICLE. THIS HAS HAPPENED MORE THAN A FEW TIMES AND WE RETURNED THE TRUCK TO HAVE THIS CONDITION CORRECTED. GMC DEALER SAID IT WAS A RECALLED FOR THAT ISSUE AND IT WAS CORRECTED BUT IT SEEMS TO HAVE RETURNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360351September 21, 2020
STRUCTURE:BODY
ON 8-25-20, I TOOK MY 2013 GMC SIERRA TO AN AUTOMOTIVE REPAIR SHOP IN GENESEE, WI, FOR A BRAKES AND SHOCKS INSPECTION/REPAIR. THEY REFUSED TO WORK ON IT BECAUSE THEY SAID THE FRAME WAS 'BROKEN AND CRACKED' DUE TO EXCESSIVE RUST PERFORATING THE FRAME. THE SERVICE MANAGER TOLD ME MY SIERRA SHOULD NOT BE DRIVEN BECAUSE IT IS UNSAFE, ESPECIALLY SINCE THE WORST FRAME DAMAGE IS IMMEDIATELY ADJACENT TO THE GAS TANK. I WAS SHOCKED BECAUSE MY VEHICLE IS IN OTHERWISE EXCELLENT CONDITION! ON 8-26-20, I CALLED AND SENT PHOTOS (SEE ATTACHED) TO THE SERVICE MANAGER AT THE GMC DEALERSHIP IN WAUPACA, WI, WHERE I HAD PURCHASED THE VEHICLE NEW. HE STATED HE WOULD NOT DRIVE MY SIERRA AND NOR SHOULD I. HE REFERRED THE MATTER TO HIS GM REP TO SET UP AN OFFICIAL GM PET CASE. THE CASE WAS SUBSEQUENTLY REFUSED DUE TO 'NO HISTORY' AT THE WAUPACA DEALERSHIP. THEY SUGGESTED I CALL A GMC DEALER IN WAUKESHA WHERE I DO HAVE AN ESTABLISHED HISTORY. THE SERVICE MANAGER THERE ALSO SAID MY SIERRA SHOULD NOT BE DRIVEN AND THAT 'THE FRAME COULD BUCKLE IF PUT ON A HOIST.' HE ALSO REFUSED TO HELP ME. ON 9-2-20, I CONTACTED GM CUSTOMER CARE AND RECEIVED AN ESCALATED CASE NUMBER. ON 9-9-20, A SENIOR ADVISOR FROM CUSTOMER CARE SAID SHE WOULD LOOK INTO THE MATTER BUT COULD NOT GUARANTEE ANYTHING BECAUSE THE VEHICLE WAS 'OUT OF WARRANTY' WITH ITS 115,000 MILES. ON 9-17-20, THE ADVISOR SAID THE ONLY THING GM WOULD DO IS OFFER ME A $2,500 ALLOWANCE IF I WOULD TRADE IN MY GMC FOR A NEW MODEL. I REJECTED THIS OFFER AS I FIRMLY BELIEVE THE RUSTED AND PERFORATED FRAME IS A MANUFACTURER'S DEFECT AND SHOULD BE RECALLED. THIS IS OBVIOUSLY A SERIOUS AND DANGEROUS SAFETY ISSUE THAT ALL OWNERS OF 2013 SIERRAS SHOULD IMMEDIATELY BE MADE AWARE OF!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360079September 20, 2020
SERVICE BRAKES
THE BRAKE BOOSTER CILYNDER HAVE A BAD LEAKING IT WAS PARKED WHEN I SAW THIS HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360095September 20, 2020
UNKNOWN OR OTHER
BACK UP CAMERA GETS FUZZY AND HAS LINES GOING THROUGH THE SCREEN WHEN I HIT THE BRAKES. THIS IS A SAFETY ISSUE AS MY NEPHEW RAN BEHIND MY TRUCK AND I COULD NOT SEE HIM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359977September 19, 2020
AIR BAGS
GM RECALL 49151, NHTSAC ID NUMBER 16V381; TAKATA AIRBAG RECALL. JULY 2016 LETTER FROM GMC BUT NO REPLACEMENT TO DATE SEPTEMBER 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359904September 18, 2020
POWER TRAIN
TRANSMISSION SHIFTING ROUGH TRANSMISSION SHIFTING DELAY DEALER COMPANY SAYS TRANSMISSION NEEDS AN UPDATE BUT THEY DON'T HAVE THE PROGRAM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359813September 18, 2020
AIR BAGS, POWER TRAIN, SEATS
DIFFERENTIAL MAKES CRACKING NOISE, LUM BAR ON DRIVERS SEAT DOESN'T INFLATE,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359838September 18, 2020
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2019 GMC SIERRA DENALI. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, WATER BEGAN TO LEAK INTO THE VEHICLE THROUGH THE WINDSHIELD. THE CONTACT TOOK THE VEHICLE TO FAHRNEY BUICK GMC (3105 HIGHLAND AVE, SELMA, CA 93662) WHERE THEY HAD TO ORDER A CERTAIN PART TO REPAIR VEHICLE WHICH WAS STILL PENDING. DUE TO THE FAILURE, THE CONTACT STATED THAT MOLD HAD DEVELOPED ON THE CEILING NEAR THE SUN ROOF OF THE VEHICLE. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 1,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355680September 17, 2020
ELECTRICAL SYSTEM
DISPLAY IS DANGEROUSLY TOO BRIGHT WHEN BACKING UP CANNOT SEE TO BACK UP VEHICLE SAFELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355340September 16, 2020
SERVICE BRAKES, POWER TRAIN
ALMOST COLLIDED WITH OTHER CARS IN PARKING LOT BECAUSE THE BRAKES WEREN'T WORKING RIGHT ALSO TRANSMISSION SHIMMIES BETWEEN 50 AND 60 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355395September 16, 2020
AIR BAGS
TRAVELING AT 68MPH, A DEER JUMPED IN FRONT OF ME AND I STRUCK THE DEER HARD ENOUGH TO CAUSE RADIATOR TO DUMP THE FLUID ONTO THE ROAD. SEAT BELTS LOCKED AND THE AIRBAG SYSTEM FIRED. SMOKE FILLED THE CAB AND THE COMPUTER REGISTERED AS AIRBAGS DEPLOYED. BUT THERE WERE NO AIRBAGS PHYSICALLY COME OUT INTO THE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11355399September 16, 2020
FUEL/PROPULSION SYSTEM
FUEL GAUGE READS EMPTY ALL THE TIME. WAS WORKING, AFTER SITTING FOR 2 WEEKS, IT DIDN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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