GMC Sierra Complaints

15,732 consumer complaints on file.

#11420158June 8, 2021
STRUCTURE:BODY
The contact owns a 2010 GMC Sierra 1500. The contact stated that while the vehicle was being serviced, she was informed that the sub-frame was corroded. The contact took the vehicle to the used car dealer where she purchased the vehicle, and requested a second opinion. The vehicle was taken to a second inspection station and was Informed that the sub-frame was corroded. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 178,118.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419885June 7, 2021
LANE DEPARTURE: ASSIST
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at undisclosed speeds, the Lane Departure Assist warning failed to activate when the vehicle drifted out of the driving lane. The failure was intermittent. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who was unable to identify the cause of the failure. The contact was informed that the vehicle operated as intended. The manufacturer was notified of the failure. The failure mileage was 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419910June 7, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
while driving a hissing sound was heard from rear window, smoke appeared and rear window shattered. Dealer states that there was a short in the electrical system consistent with recall # N192220470 and that my vehicle does have RPO A48. My vehicle was not included in this recall due to geographical location of vehicle (Pennsylvania). This is a known potential fire risk and glass shattered into the vehicle. It should be noted that the outside temp was 60 degrees and my husband did NOT turn on defroster or open the rear window. After the smoke clear and window shattered he noticed that the defroster light was on and he shut it off manually. Had there been rear seat passengers they would have had glass on them and subjected to smoke and possible fire. God forbid a child in a rear facing child safety seat was back there, they would have been at serious risk of harm. GM has been notified and at this time is refusing to include this vehicle in their limited scope recall. I know of several others with similar stories (avail upon request), one lives in South Carolina, proving that this recall should not be limited to northern tier states. The current recall must be expanded to all 50 states asap. Lives and property are at risk.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11419768June 5, 2021
ELECTRICAL SYSTEM
Vehicle started having random electrical problems including dropping out of cruise when signaling a lane change, not starting due to antitheft system error, stabltrak error message, message to raise & lower drivers side window. Ultimately the engine, steering & brakes failed, fortunately at low speed, and we coasted to a stop after the truck ran over a curb. Our safety was at risk as we could have crashed into something. Others safety was at risk as we could have ended up in their vehicle path. The dealer replaced some ground wires, at great expense, and said that usually fixes it. Which tells me that this is a known problem. Can't believe that it isn't a safety recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419608June 4, 2021
AIR BAGS
2012 GMC SIERRA. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419659June 4, 2021
TIRES:BEAD, TIRES:SIDEWALL
All four OEM Bridgestone Dueler A/T P285/45R22 M+S tires are showing premature cracking in sidewall near the bead/wheel. The cracks appear on the full circumference of the tire and vary in length from short to several inches. Depth of cracking is estimated to be 1/16" and growing. The tires, with date code 2318, were on the brand new truck when purchased from the dealership in Aug 2018. The vehicle currently has 16k miles. Both the dealership and local Tires Plus chain have confirmed the issue, but there is not a suitable remedy. Bridgestone will not warranty the tires and replacement under the GM "warranty" is the same price as new aftermarket tires. I believe this is a pending safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419671June 4, 2021
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The contact owns a 2015 GMC Sierra 1500. The contact stated while the vehicle was being serviced at the local dealer, he was informed that the radiator had a leak and needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419312June 2, 2021
AIR BAGS
Takata Recall. The contact owns a 2011 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the local dealer and was informed that the recall remedy was still pending. The contact had not experienced a failure. The manufacturer was made aware of the issue and opened a case. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419358June 2, 2021
AIR BAGS
Takata Recall. The contact owns a 2012 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light had been illuminated for two years. The contact contacted the dealer before receiving the recall notification but was informed by the dealer that there was no air bag recall associated with the VIN. The manufacturer was made aware of the failure. The failure mileage was 320,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419389June 2, 2021
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2015 GMC Sierra 1500. The contact stated while driving at various speeds, the vehicle loss motive power with the service stabilitrak warning light illuminated. The vehicle was restarted and operated as intended. The dealer was contacted and the contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419193June 1, 2021
ELECTRICAL SYSTEM, ENGINE, STEERING
The contact owns a 2014 GMC Sierra 1500. The contact stated while driving the vehicle, the steering wheel would violently shake and vibrate before the vehicle shut-off. Later the vehicle was restarted and operated as normal. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was also notified of the failure. The failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419213June 1, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Driving at approx 55 to 60 MPH with rear defrost on. Began to smell a burning/electrical smell, and within 90 seconds heard a loud bang. Rear window (stationary piece on drivers side) had shattered. Smell presumably coming from the rear window defrost component. No warning lights or messages on the truck. My son was sitting in the rear seat at the time so this is a huge safety risk. This has not yet been repaired. Window replacement is scheduled with Safelite on 6/8, consult with dealer on rear defrost set for 6/10. Photos are available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418942May 29, 2021
ENGINE, ELECTRICAL SYSTEM
This is the second time I stop at the grocery store for about 15 or 20 min, get back in the car push the start, then the truck keep cranking with no start for about 20 seconds. Then I try second time and it fires up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418579May 26, 2021
SERVICE BRAKES
BRAKES BECOMES HARD WHEN BACKING UP AT VERY LOW SPEED AND SOMETIMES IT FEEL LIKE THE ANTI LOCK BRAKE IS ACTIVATED. USUALLY HAPPEN WHEN BACKING UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418595May 26, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
The computer lite up the dash and reduced power, plus took the trailer brakes off line. This happened while loaded. To reset the system you have to pull over and turn the vehicle off. This happens 2-3 times per day. This was a problem at 600 miles. The transmission shifted from 10 gear to 5th gear while driving 75 miles per hour. The truck had 75,000 miles on it . Had to send another truck out to pick up the load in Santa Rosa New Mexico. The dealer Glenn Polk in Sanger has been working on for the last 4 months There is never a warning until the lights come on with a system failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418617May 26, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
The computer lights up dash reducing power and taking the trailer brakes away. This almost caused a wreck when the truck shut off and the brakes failed. This truck has been in the shop at least once per month trying to fix the issues, from computer and brake failure to injector failure. Glenn Polk Chevrolet in Sanger has been working on this since the truck was new. Also we have case open with General Motors without resolution. The dash lights up at the same time as the brakes fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418621May 26, 2021
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE
The computer lights up the dash reducing power and turning off power to trailer brakes. This has almost caused an accident on several occasions . It happens a couple of times per trips. This vehicle has been in the shop a couple of times per month since it was put into service. Glenn Polk Chevrolet has worked on it each time and the problem is still there. This truck has also had several injector issues. There is an open case with this vehicle with General Motors with no resolution. I have filled out forms on each of my 2020 GMC's 3500's.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418447May 25, 2021
ENGINE
I was driving at approximately 40 MPH on a busy city street, I was going to be getting on the freeway where my speed would be in excess of 70MPH. Suddenly without any warning, my 2015 GMC Sierra 2500 HD Duramax died. I had no power at all which means no steering, brakes, etc. I was able to get the vehicle off the road with brute force. After the vehicle was towed to the dealership they inspected it and said that the Fuel Injector Pump failed which put metal throughout the whole fuel injection system (>$7000 repair). While doing some additional research on the Internet I find out that this is a common problem for the 2011-2016 GM Duramax trucks, because GM chose to use a Bosch Fuel Injector Pump which is not suitable for use with US low sulphur diesel fuel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418448May 25, 2021
ELECTRICAL SYSTEM, STEERING
The contact owns a 2016 GMC Sierra 1500. The contact stated while driving at 45 mph, the four-wheel drive service light illuminated on the instrument panel. As he proceeded driving down the highway, both the service stabilitrak and the no power steering, drive with caution messages appeared on the instrument panel. The contact started losing control of the steering wheel as the vehicle began to sway. The decreased engine power, drive with caution message was also displayed on the instrument panel as the contact cautiously drove the vehicle into a parking lot and restarted the vehicle without further incidence. The next day, the contact drove the vehicle to a dealer where an electrical reboot was performed and the vehicle was returned to the contact. After the vehicle was returned, the contact was driving 50 mph when the failure recurred. The contact continued driving to his destination. The contact returned the vehicle to the dealer where it remained in their possession. The manufacturer was notified of the failure and informed him that there were no recalls on the VIN. The vehicle was not yet repaired. The failure mileage was approximately 72,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418537May 25, 2021
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2017 GMC Sierra 1500. The contact stated that ‘hood open” was displayed on the instrument panel. The contact inspected the hood and confirmed that the hood was securely locked. The vehicle was not taken to be diagnosed. The manufacturer was not informed of the failure. The VIN was not available. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra