GMC Sierra Complaints

15,732 consumer complaints on file.

#11450594February 5, 2022
ELECTRICAL SYSTEM
I had the rear defrost running, and began to hear a sizzling/hissing sound in the back seat. After a minute of hearing this noise, I noticed smoke coming from the rear sliding window. I immediately turned off the rear defrost. A few seconds later, I heard a loud pop and the passenger side of my rear window was shattered. I called and spoke with the dealership and explained what had happened. They said they knew exactly what had happened and it is pretty common in these trucks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449846February 2, 2022
SERVICE BRAKES, ENGINE, POWER TRAIN
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450056February 2, 2022
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
I receive at random times the warning in the DIC (driver information center) on the dash of my car together with an air bag warning light. I have had this happen sometimes frequently and sometimes not for a thousand miles. I have taken it in at least 8 times, some parts were replaced in seat belt, but it continues to show up. The problem is it now doesn't leave a code but my local dealer said if it ever came up when I could get it to them to bring it in and leave it running. that happened and I brought it in the ran a computer check and got a code. I had to leave for Florida 2 days later, so they said bring it in to a dealer in Florida, give them the code, which I did, they checked it but said they will not replace parts without an active computer code. Problem started around 11K miles; I have 32K miles, and dealer wont replace parts unless they know they are bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449734February 1, 2022
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
The contact owns a 2013 GMC Sierra 1500. The contact stated while driving 55 MPH, there was an abnormal audible ringing inside the vehicle. Additionally, the “Service Trailer Brakes” message was displayed on the instrument panel. The contact pulled over and waited for several minutes before driving to his destination. The contact stated that the failure was intermittent. The contact took the vehicle to an independent mechanic to be diagnosed. The contact was informed that the chassis electronic control module was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449688February 1, 2022
UNKNOWN OR OTHER
This is a test
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449530January 31, 2022
SUSPENSION
A vehicle with 45,000 Miles had ball joint shear from the upper control arm of front left suspension resulting in wheel separation from the ball joint. Similar situations happening with similar 2020 GMC Sierra's (Note: NHTSA Recall Notice, No. 21V718). Could have resulted in a vehicular crash if speed had been increased prior to separation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449575January 31, 2022
POWER TRAIN
Hard shift on take off from 1st to 2nd gear and while driving around random hard erratic shifting. Feels like pickup is getting rear ended. Have take in to Gregg Lair in Amarillo TX and they have reset shift points to no avail. I talked to head service writer and he stated that GM had a problem with their transmission but did not have a remedy for them. He advised to drive for about 3,000 miles and we have and still have the issue. We have been back multiple times and Gregg Lair states that it is still in learn mode after over 10,00 miles. I am a mechanic by trade and in my opinion there is a design flaw with the transmission and/or they have the wrong transmission fluid for the design.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449659January 31, 2022
ELECTRICAL SYSTEM, ENGINE
I have a lifters problem that the dealership takes more that three weeks to fixed without a loaner car, then i have electrical problems where the truck doesn't start at all without any warning and that's it's dangerous, never now where its going happen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449446January 30, 2022
POWER TRAIN, ENGINE
8 lifters in my vehicle needed to be replaced. While driving my vehicle (12/4/21), after the auto stop feature was activated my truck experienced a lack of power and hesitation. I then turned the truck off and upon starting it was making a knocking noise. I immediately checked the oil as I wanted to make sure there was oil in the engine. I had warning lights on the dashboard and drove it about 3 miles to the dealer to be repaired. While driving it to the dealer, it did not sound right and shook. I also experienced a lack of power and was concerned for the vehicle to stall out while in traffic. The dealership informed me this is an issue with the 2021 GMC Sierra with a 5.3L V8 engine. I had seen online that GMC issued a service bulletin to have the lifters replaced in the 2021 GMC Sierra that were on the lot before they were sold (early December 2021). If this is a known issue why weren't the lifters replaced in vehicles on the road before the ones sitting on the lot. 8 lifters were replaced by the dealership but there was a shortage of parts due to the nationwide problem. There were no warning lamps, messages prior to the failure. The only symptoms I had was shaking and lack of power as indicated above after the autostop feature was activated. I then drove about 2 miles and went into a store before coming out and having the loud knocking on startup followed by warning lights and messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449401January 29, 2022
STRUCTURE:BODY
The dash is cracked and busted to the point it rattles no matter what road you are on. The dash was maintained. Just cheap plastic in an expensive truck. The defrost grille is totally broke out. GM should take care of this problem if they want repeat business.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449259January 28, 2022
SEAT BELTS
The contact owns a 2018 GMC Sierra 1500. The contact stated that the seat belt straps for the rear driver’s and passenger’s side seats would no longer retract and were stuck between the seat cushions. The cause of the failure was not determined however, the local dealer informed the contact that the seat belt retractors were likely defective and would need to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449143January 27, 2022
SEAT BELTS:PRETENSIONER
I started my 2008 GMC Sierra, crew cab and began to pull my drivers side seat belt across my body to latch it. I was about 1/2 way when I heard a loud bang that sounded like a gun going off to my right, the seat belt that I had in my hand pulled back tight pulling my hand with it. There was smoke and the smell of gun powder coming from the bottom of the passenger seat by the seat belt. With my heart pounding in my chest I got out of my truck as quickly as I could (my driver's side door was still open). Both the driver's side and passenger side seat belts were pulled tight and I was unable to get either to release. The truck is now sitting, unable to be driven safely with the seat belt on. The dealership said it would be just under $1,000 to fix plus towing and has no idea how or why it happened. This truck has never been in an accident and currently has about 140,000 mostly highway miles on it and I am the original owner. Searching online I found that there are other people on blogs who have had similar problems with exploding seat belt modules with a range of 40,000 miles to over 150,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448966January 26, 2022
POWER TRAIN
The 2019 GMC SIERRA I own shifts extremely hard from a stopped position or when changing from reverse to drive. The shift is so forceful, that it feels like I have been struck by another vehicle. The overall feeling is that the vehicle is not safe to drive and it is not a reliable mode of transportation. The delayed shift, vibration and jerk, makes this vehicle a hazard to drive, as the ability to predict the issue is impossible. There are no other warning lights, or messages prior to the error. Online forums show this to be a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448969January 26, 2022
ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, TRACTION CONTROL SYSTEM
The contact owns a 2011 GMC Sierra 2500. The contact stated that while starting the vehicle, the vehicle remained in the PARK and failed to shift into DRIVE. The steering wheel was locked preventing the gear shifter from going into gear. The traction control warning light was flashing. The vehicle was taken to the local dealer but, was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 190,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449013January 26, 2022
AIR BAGS
The contact owns a 2015 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V504000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448788January 25, 2022
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at 20 MPH with the defroster engaged, she noticed smoke on the rear electric sliding glass window and smelled a burning odor. There were no warning lights illuminated. The contact veered to the side of the road, disengaged the defroster and the smoke gradually faded away. The contact continued to drive the vehicle. The contact notified the dealer of the failure and scheduled an appointment for diagnosis. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 64,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11448544January 23, 2022
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
Truck has had multiple issues related to the electrical system and truck modules. It is my opinion that these are all related to voltage issues or module problems. i have had multiple infotainment issues with delays loading, freezing up etc. dealer has ran updates and checks with nothing found. In October around $35k miles the truck Radio would not work if i used the push button start. if i shut the truck off opened the door and let everything reset i could push the start button in the truck and the radio would work majority of the time. The next day i went out to a completely dead truck. I talked to my service department at the local dealer and they said i would need to bring it in but suggested i disconnect the batteries and recharge the batteries. after doing so everything started working correctly. it fixed my radio problem and never went dead again. since then i have experienced popping noises through the speakers when playing music occasionally. over the last few weeks i noticed the engine does not attempt to increase cold idle speed until i press the brake to put it in gear. January 22nd i hit the autostart button and it did not work. i started the truck and it had CEL, Traction control, park brake and wrench, lights on with service emissions, and power reduced messages displayed. Truck is running odd. codes present are (ENGINE GMLAN)P0118 - engine coolant temp circuit high voltage, (BRAKES GMLAN_ABS) U0401- invalid data from engine control module, P0562- system voltage low, (HVAC CONTROLS GMLAN_HVAC) B1325 - . control module power circuit. Truck is starting and charging fine. No connection issues at batteries. There are many TSB's and many complaints regarding similar issues. common brake and emissions faults with minor differences. Module failures, communication faults, and or electrical faults are likely causing all of these similar issues. they need to be categorized as the same failure group which will show GM has a bigger issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448314January 21, 2022
UNKNOWN OR OTHER
I was driving and my nephew says there was smoke in the truck then all of a sudden there was a huge pop and my rear passenger window shattered! I had found online that this has happened to several people but there is no recall in the US. Something to do with the remote start putting on the defrost and the connection exploding. If this is happening a lot i believe it should be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448369January 21, 2022
ENGINE
My 2019 GMC Sierra was traveling on the highway at 70MPH. The oil cooler line detached, and the truck shut down telling me to get over now. There was oil everywhere. I am shocked it did not catch fire. there was also 7 quarts of oil on the highway I called the dealer, and they are well aware of this problem. They were sorry but there is nothing we can do for you. They told me they do 1-2 oil cooler lines a month. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448233January 20, 2022
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
2019 Sierra 1500 slt Defective front camera surround only 51,000 miles. Forward collision warning not work,lane departure warning not work,intellibeam head lights not work. Replace camera with labor at the dealer cost me $860.00 dolls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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