GMC Sierra Complaints

15,732 consumer complaints on file.

#11564199January 8, 2024
AIR BAGS
UNKNOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564073January 7, 2024
ELECTRICAL SYSTEM
TCM and electrical transmission grounded out TCM IN MY RESEARCH a lot of people are having issues with these. Dealers are of no help “backordered” so having to rebuild them. This is an expensive failure!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563915January 6, 2024
ELECTRICAL SYSTEM
While driving vehicle with infotainment system playing radio, radio volume goes to full volume that is ear piercing and is going to cause hearing damage. Must pull off the road as fast as possible, place vehicle in park, shut off vehicle and open drivers side door to get radio to shut off. While the issue is happening volume knob does nothing, stereo on off button does nothing and steering wheel volume controls do nothing. This is a serious issue when trying to pull over, I keep ear muffs in vehicle to protect ear drums. This has happened at least 6 times, I plan on bring to GMC dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563773January 5, 2024
ENGINE
The car consumes oil to the point there's no oil in the engine. Not a result of a leak but rather the engine is actually burning it. I've taken it to 4 dealers, all confirmed it's due to Kia's bad engine design & that there's no visible leak anywhere. The kia dealer also confirmed there is no oil level sensor but only an oil pressure sensor. According to the dealer, I don't qualify for a new engine until the check engine light turns on or the vehicle results in a fire. I have to get the oil topped off every 500 miles. I don't feel safe driving this vehicle. The dealership also states I'm no longer covered under the warranty as I'm a 3rd owner. My coverage ends at 60,000. I was not aware of this during purchase of the vehicle back in 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563787January 5, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Tailgate inadvertently opens. There is no visual or audible alarm to inform me the rear tailgate is open. This is a Denali package truck. I have lost items, coolers, small folding tables among small items without warning. Most of the time I was traveling on a highway. Could cause accidents, injury to others as well as I have lost my belongings. I have had the dealership as well as 2 requests with GM customer service with no corrective results. The trucks tailgate will show an open display warning but only when top tailgate is down/open. If the whole tailgate is down/open there is no visual warning on dash. I believe there was an error in placement of open tailgate sensor when truck was produced. 2023 models have correct sensor placement and visual dash warning. The 2022 was a new redesign doe the Sierra class truck and there was a mistake where the open tailgate sensor was placed. I went to GMC virtual site and the 2023 model examined by GMC employee on visual check shows on complete tail gate down/open the same dash visual tail gate open alarm I see on my 2022 when only the top part of whole tailgate is open. My Dealership and GMC customer service have been involved for the past year. I have been reimbursed by GMC for my losses but problem still exists.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563552January 4, 2024
VISIBILITY/WIPER
Rear sliding window is leaking water into the cabin
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563631January 4, 2024
SERVICE BRAKES
The contact owns a 2021 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the brakes seized, and the service brakes warning light illuminated. Additionally, the contact stated that the vehicle jerked forward. The vehicle was driven to the residence and parked. The contact stated that the vehicle was turned off; however, the service brakes warning light remained illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563034January 2, 2024
AIR BAGS
Driving on state highway at posted speed. A deer ran into the right front and side of vehicle. Side airbags deployed. When the right side airbag deployed, it burned a hole in my passengers winter coat that completely went through the right sleeve forearm and scorched the sweatshirt that she was wearing under the coat. Smoke was visibly apparent in the cab of the vehicle. We thought the truck was on fire , then finally determined it was the sleeve of here coat.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11563107January 2, 2024
STEERING
While driving, the power steering (electronic) failed. Driver Info Center gave no waring until the system failed. After failure the DEC gave a warning to "Service Poser steering".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562883January 1, 2024
POWER TRAIN
My transmission started to shutter then went in and out of gear till it doesn't stay in gear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562578December 29, 2023
AIR BAGS
The contact owns a 2007 GMC Sierra 1500. The contact stated while driving at 65 MPH with his friend in the front passenger's seat, the vehicle crashed into the driver's side of another vehicle that was making a left turn. The air bags failed to deploy. The contact stated that he hit his head against the ceiling, and hit his chest against the steering wheel, which caused him to have tense muscles and nerves. The contact's friend sustained a whiplash and twisted his back. Both the contact and his friend did not receive medical assistance. A police report was filed. The vehicle was towed to the residence of the contact's friend's sister. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 214,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11561998December 27, 2023
ENGINE
Vehicle would crank over but not start. Diagnosed as Electronic Control Module by dealer. Part ordered on 12/6/23, GM does not have part available as of 12/27/23, vehicle unable to be driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562052December 27, 2023
POWER TRAIN
THE TRANSMISSION NEEDED TO BE REPLACED CAR WOULD NOT GO IN REVERSE OR FOREWARD AT ALL . IT ONLY HAS 120,000 MILES ON IT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562054December 27, 2023
AIR BAGS
Truck says service airbag when it only had 148,867 miles. Was told its passenger side front by dealership. All other airbags are fine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561631December 23, 2023
AIR BAGS, ENGINE, ELECTRICAL SYSTEM
1). Dash light stays on constantly and reads SERVICE AIR BAG. This was checked out at an auto repair shop. If air bag doesn't respond, it could be fatal. 2). Check engine light is always on. Was checked out at an auto repair shop and repaired on 10/19/2021. 3). Right engine exhaust manifold is cracked and leaking exhaust. Was checked out at a muffler repair shop. In time I'm afraid fumes my leak into the truck cab. 4). A brake line ruptured and was repaired on 09/02/2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561513December 22, 2023
SUSPENSION, STRUCTURE:BODY
Rear half of Frame Crossmembers rotted away between the Frame rails. Took vehicle in for routine safety inspection, and the mechanic determined that the cross members to which the rear shocks and the Gas tank were attached had both broken free from the frame rails due to rust. The entire back end of the vehicle is suspended from the frame with only the leaf spring mounts. This rust is excessive and far exceeds the rust on other points on the frame and undercarriage of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561527December 22, 2023
ENGINE, POWER TRAIN
My 2017 GMC Sierra 1500 Denali started shaking violently and the rpm gage began bouncing 1/4 to 1/2 inch in a very short amount of time. I ran a maintenance facility in Europe with 317 local national and 25 U.S. employees. Two of my brother-in-laws, and one of my nephews are mechanics. Two run their own auto repair facilities. All three reported having to replace torque converters on multiple gmc/chevrolet 1500 trucks. Many at somewhere between 40 and 60 thousand miles. If this is such a systematic problem, and from the number of vehicles they have had to repair it is, why hasn't a recall been issued. Second, in most cases dealerships first charge excessively for replacing the transmission fluid (approximately $900) and then end up replacing the torque converter. The owner has to pay for the transfluid replacement out of pocket because it is considered maintenance instead of replacing the torque converter at company expense...especially if you purchased and extended warranty through a third party. If this is recalled, owners should be reimbursed if they had to pay for it themselves and they should be required to replace the transmission fluid filter as a part of the repair,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561377December 21, 2023
UNKNOWN OR OTHER
I have had my truck in the shop several time for the rear springs they finally replaced the springs and I am having trouble again my warranty is out but I took it to see if gm would take care of the problem but they don’t seem to want to do anything and I no my vehicle is not the only one that has had this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560834December 19, 2023
VISIBILITY/WIPER, UNKNOWN OR OTHER
The rear window was leaking a substantial amount of water soaking the back seat. Had the service bulletin done, which did not work. Then under further inspection found cracks in the rear power window track. Dealer told me GM would not cover replacement because it was out of the 3 year warranty. Then was told it would cost me 1200 dollars to replace. GM should cover this because it will lead to black mold.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560901December 19, 2023
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
The contact owns a 2016 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the engine started making a ticking sound and the vehicle independently turned off. The contact stated that he was on a busy street in the middle of traffic when the failure occurred and was almost involved in a road rage incident with an upset driver. The contact opened the hood and noticed that the battery cable was smoking and was burned. The vehicle was towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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