GMC Sierra Complaints

15,732 consumer complaints on file.

#11666321June 11, 2025
ENGINE
I took my 2020 GMC Sierra 1500 to the dealership after Cylinder #5 seized while driving, and I was forced to replace the entire engine. At the time, I contacted the dealer and was told there was no recall related to this issue. However, I have since learned that GMC has issued a recall for similar engine problems affecting 2021–present Sierra 1500 models, but not for my 2020 model year. I believe this issue may be related and would like further investigation and consideration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666326June 11, 2025
SERVICE BRAKES
I was driving my 2020 GMC Sierra 1500 on a local street when the dashboard suddenly displayed a “Brake Failure” warning. I immediately realized I had no braking power and had to safely roll into an uphill parking space to stop the vehicle. While waiting for the tow truck, I researched the issue and discovered there is a known recall related to the brake calipers on some 2020 Sierra 1500 models. However, when I entered my VIN, it showed no open recalls. I also contacted GMC directly, and they confirmed that there are no active recalls associated with my vehicle. Additionally, the vehicle's onboard information system indicated that the front brakes were at 65% and the rear brakes at 80%, suggesting that brake wear was not a contributing factor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666338June 11, 2025
ENGINE
My engine slowed down on the interstate. My steering wheel was visibly shaking and I lost the steering access control. The truck threw an Cylinder 6 error code. At the mechanic, they identified that at least one of my camshaft lifters had failed. If I had continued to drive my vehicle, the engine block would have eventually locked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666340June 11, 2025
ENGINE
While driving vehicle I received a message on the dashboard, "Reduced acceleration, drive with caution" and then the check engine light came on. Took the vehicle to local Autozone to get code read and was told "P1028" was the error code. Schedule an appointment with local GMC dealership for diagnosis. After three days dealership told me that the technician has diagnosed my truck with faulty "Engine Coolant Control Valve". I was told the part is backordered with no ETA. Asked for a loaner vehicle while truck is waiting repair and was told there was nothing available. When asked about what I should do transportation, dealership told me I could come pick up the truck and drive it until part arrived but I would need to watch for further engine issues as the engine could overheat. How do you tell a customer to just continue driving a vehicle with a known issue. Additional fear is what if additional harm is caused and because I drove the vehicle with a known issue they won't cover the cost of repair? This all seems fishy and unfair as a consumer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666349June 11, 2025
ENGINE
My Truck has been consuming oil since new, latest documented consumption test was 1.25 quarts in 1967 miles. GM dealership said that is normal and no further diagnosis is required. GM says acceptable consumption is 1 quart per 2,000 miles. This truck has a 6.2L engine that is not under the current recall ( N252494000 ). The engine problems affect more vehicles that the current recall and should be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666384June 11, 2025
POWER TRAIN
The contact owns a 2022 GMC Sierra 1500. The contact stated while driving at approximately 65 MPH, the vehicle was losing motive power. The contact stated that the message to “Pull Over" had flashed on the instrument cluster. The contact pulled over and turned off the vehicle. The contact waited for approximately 20 minutes and then restarted the vehicle. The contact was able to resume driving. The contact stated that later the failure reoccurred, with the check engine warning light illuminated. The contact pulled over and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that a sensor in the transmission had failed and needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, the vehicle lost motive power, and the check engine warning light illuminated. The contact returned the vehicle to the same dealer who diagnosed the vehicle and determined that the transmission needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred. The vehicle was towed back to the same dealer. The dealer had not yet diagnosed the vehicle but advised the contact that the transmission had failed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666147June 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666150June 10, 2025
STEERING
The contact owns a 2025 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, after driving over a small pothole on the road, the alignment was dramatically altered, causing the vehicle to slightly veer out of the intended lane even though the steering wheel was centered. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact stated that he previously owned another vehicle of the same year, make, and model that had experienced the same failure and a case was filed with the manufacturer for the vehicle, resulting in a buyback. The failure mileage was 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665980June 10, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2015 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. No warning lights were illuminated. The contact noticed an abnormal sound, and the vehicle rolled forward before the vehicle stopped. The vehicle was taken to the dealer but was not diagnosed. The dealer was made aware of the failure. The contact was informed of an unknown recall; however, the recall repair had expired. The contact had not received a recall notification. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was made aware of the failure and confirmed that the recall had expired in June 2024. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665987June 10, 2025
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2016 GMC Sierra 1500. The contact stated that while her and her husband were driving on several occasions at various speeds, the brake was depressed; however, the braking distance was extended, and the vehicle took longer to slow down. The contact also stated that occasionally while driving at undisclosed speeds, her husband observed a loud sound coming from the engine compartment. The vehicle was taken to the dealer where it was diagnosed and determined that the engine and braking system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666016June 10, 2025
ENGINE
The coolant control valve needs to be replaced. My estimated time to get the truck back is 1-2months. This appears to be a common problem. And its not covered under warranty
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666055June 10, 2025
ENGINE
The incident occurred during a journey from Sacramento, CA, to Winchester, CA, a distance of approximately 486 miles in my 2022 GMC Sierra AT4, equipped with the recalled 6.2L V8 engine, which has accumulated around 61,000 miles. I was driving when a loud bang caught my attention over the music. After that, I heard swooshing sounds three times before the engine lost power. I was able to move over to the right shoulder throughout heavy traffic; I managed to make it safely. During the maneuvering of my truck to the shoulder, I noticed on the dashboard that the vehicle was telling me to shift the vehicle to neutral and start it. I shifted the vehicle to neutral, but it did not start. Upon inspecting the fuses and battery for any obvious issues, I proceeded to check the harmonic balancer for signs of engine seizing. The engine had completely locked up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666064June 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2022 GMC Sierra 1500. The contact stated while driving 80 MPH, there were several abnormal loud sounds coming from the vehicle and the vehicle lost motive power. The vehicle was drifted over to the shoulder of the road. The message “Shift to Neutral and Restart Vehicle” was displayed. The vehicle failed to restart. The contact performed an inspection under the hood and determined that the engine had seized. The contact stated that the failure occurred while on travel. The vehicle was towed to the hotel. The following morning, the vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been at the dealer since April 28, 2025. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the dealer for a status update. The failure mileage was 60,910. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666095June 10, 2025
FUEL/PROPULSION SYSTEM
My vehicles High Pressure Fuel Pump failed causing the vehicle to shutoff while driving. In addition, due to the engine shutting down while driving, the power steering quit working causing me to not be able to steer the vehicle. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665725June 9, 2025
POWER TRAIN
Transmission Valve Body physical failure causing jerking and abruptly reducing speed to 30 MPH. Vehicle is available for inspection Safety of driver and passengers included abrupt deceleration changes risking physical injury to persons and sudden loss of control of vehicular speed/acceleration risking accident/collision with or by other vehicles. Vehicle has been inspected by dealership and is awaiting new part for 100+ days Warning indicator for service check illuminated but then reset and turned off without incident. Issue with driving occurred with second incidence of service check warning, and vehicle was taken in for inspection/service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665735June 9, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Subject: Urgent Safety Complaint Dear GMC Customer Service, I hope this message nds you well. I am formally reporting a serious safety issue with my GMC vehicle. The car has experienced multiple dangerous incidents due to likely electrical or software faults, losing power suddenly on two occasions while driving. This is especially concerning given the low mileage of 20,000 km and that the vehicle is still under warranty. Vehicle Information: • Model: GMC Sierra SLE, 2024 • VIN: [XXX] • Current Mileage: 20,000 km Description of the Problem & History: 1. First Incident (At 3,000 km): o The vehicle completely shut down due to an electrical or system software issue while driving. o The vehicle was towed to the dealer and held for over two weeks for repairs. 2. Second Incident (Recently): o The vehicle again lost functionality; the gear was stuck in 1st gear, and I was unable to manually shift. o This occurred while driving, creating another unsafe situation. o The vehicle was again taken to the dealer for repair, and to date, I have not been informed of the root cause. Actions Taken: The vehicle was brought to Sarhan, UAE (Sharjah), Al Ghandi Auto after the rst incident. Despite inspections and repair attempts, the issue has recurred, indicating it was not resolved. And I am prepared to provide photographic or video evidence if necessary. Additional Context: • The vehicle is less than one year old and has been regularly serviced on time at authorized centers. The recurring issues strongly indicate an underlying reliability or manufacturing defect. Due to the severity and recurrence of these failures, I refuse any further repair attempts. I formally request either a full refund or a replacement vehicle, as this is unacceptable for a new car. Please acknowledge receipt of this complaint promptly and advise on the next steps for a swift resolution. Sincerely, [XXX] Phone: [XXX] Email: [XXX] Location: Sharjah, UAE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665848June 9, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment and the vehicle then failed to exceed 30 MPH. No warning lights were illuminated. The vehicle was taken to the dealer, who were unable to determine the cause of the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665883June 9, 2025
ENGINE
I am writing to formally lodge a complaint and request immediate resolution regarding my 2022 GMC Sierra 1500 equipped with the L87 6.2L V8 engine, which has been out of service for more than 30 consecutive days due to a recall-related defect. The vehicle is inoperable, and I have been informed by the authorized dealership that no loaner vehicle will be provided, with no clear estimate for when parts or repairs will be available. I have contacted both General Motors Customer Assistance and the local dealership to request a loaner vehicle. In both cases, I was informed that no loaner was available. I was advised that I could rent a vehicle at my own expense, and that GM would only consider reimbursement up to $44 per day, but only after the recall is completed and only if my case is deemed eligible upon review. This reimbursement policy—requiring me to first pay out-of-pocket without guarantee of repayment—has placed significant undue hardship, financial burden, and emotional stress on me and my family. This situation is especially frustrating considering the vehicle: Remains under GM’s lifetime powertrain warranty; Has been completely unusable for 59 days without replacement; Has left me with no reliable means of transportation, and Involves a known defect acknowledged by GM, yet with no definitive timeline for resolution. As a result, I am suffering direct and ongoing consequences, including: Out-of-pocket transportation costs; Disruption to daily life and mounting stress that no consumer should face after purchasing a premium, modern vehicle from a manufacturer of GM’s reputation. Accordingly, I am requesting the following: Provision of a comparable loaner vehicle immediately, or full reimbursement for a rental vehicle retroactive to the date the truck became inoperable; Compensation for loss of transportation and impact on life. If GM cannot resolve the defect in a timely manner, a full repurchase or replacement of the vehicle under federal warranty law.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665900June 9, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
I am the original owner of a 2018 GMC Sierra 1500 with the 6.2L L86 engine and 8-speed 8L90 transmission. I began experiencing severe transmission shuddering and harsh shifting, especially at lower speeds or under light acceleration. When the issue occurs, I press the gas and the engine revs up to 6,000 RPM without reaching 20 MPH, making it extremely difficult — and dangerous — to merge into traffic or cross intersections. This issue has worsened over time and is now a critical safety concern, especially with children in the vehicle. I have researched this issue and found that many owners report the same transmission defect, and there is an open class action lawsuit and a GM Technical Service Bulletin (TSB #18-NA-355) describing the exact symptoms. The vehicle has become unsafe to drive. GMC should issue a recall or mandatory repair program for this known defect before someone is injured or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665927June 9, 2025
ENGINE
Vehicle currently has 104K and needs a 3rd engine. The same issue happened to the second engine as the first. While Driving the engine just stop working. They say it is a problem with the camshaft. Metal gets into the transmission and that also has to be replaced. A vehicle engine should not just stop working! Especially on an interstate. GMC refuses to add this engine to the recall list. However, I don't understand how the safety of families can continue to be placed in jeopardy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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