GMC Sierra Complaints

15,732 consumer complaints on file.

#11669560June 26, 2025
POWER TRAIN
While merging into highway traffic the truck surged with RPM going to 5,000. Shortly after this event there was a grinding or rattling noise in the transmission bell housing along with unusual shifting behavior and a repeatble vibration + rotational noise between 50 and 60 MPH. The vehicle was brought to the dealer for inspection at least 4 times with claims they could not hear the obvious noise that did not go away. On the last drop off, I picked up the vehicle and the noise was gone but the shifting behavior and the constant vibration from the transmission still persists. The dealer said GMC would replace the transmission for approximately $10,000 but I would need to cover 50% of the cost. Vehicle had 35,700 miles on it and was 4 months beyond the 5yr warranty. Still unrepaired. No warning lamps, messages, or codes. Transmission component failure is imminent based on the vehicle behavior
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669296June 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. No warning lights were illuminated. The contact stated that several minutes later the vehicle functioned as designed. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669124June 25, 2025
ENGINE
Safety recall, unsafe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669136June 25, 2025
ENGINE
Recall N252494000 GM has known about this issue since January (at least) and issued a recall in April. The attached form indicates they are recalling my vehicle but they are unable to repair it. This reduces my value and potentially leads to serious accident and serious injuries. How can GM get away with this? It is a BIG DEAL for a customer to have their vehicle recalled for safety issues like this but not have the manufacturer come out with a fix? What are we as customers to do? Wait until we or someone we love are injured or killed? Please, act quickly! Perhaps a full value buyback offer? Or actually replace the engines that they already know are defective. Changing the oil viscosity as indicated at various online sites DOES NOT FIX THE PROBLEM. Please advise what recourse I should seek. Thank you very much!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669146June 25, 2025
ENGINE AND ENGINE COOLING, STEERING, FORWARD COLLISION AVOIDANCE
The contact owns a 2024 GMC Sierra 1500. The contact stated while driving 45 MPH, the low fuel warning light, the forward collision avoidance warning light, the check engine warning light and other unknown warning lights were illuminated. The message "Steering Assist Reduced" was displayed. The contact stated that the vehicle lost motive power. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed, but the dealer could not determine the cause of the failure. The contact stated that the failure recurred while driving. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: PE25001(Engine, Engine and Engine Cooling) and NHTSA Campaign Number: 25V274000(Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669155June 25, 2025
ENGINE
Due to GMC not having a fix for the safety recall to repair the potential engine failure, we are unsafe driving our car. This has been in effect since April and still no fix is available. We feel extremely unsafe driving this car due to this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669185June 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669245June 25, 2025
ELECTRICAL SYSTEM
Power Steering works sometimes and then stops Trailer Break system issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668816June 24, 2025
ENGINE
I received the vehicle recall from GMC and contacted my dealership to inform them I was having a lagging issue with power in my truck. I inquired if I can bring the truck in to have it looked at under the recall, but was informed that no remedy was provided, and I also have to wait until my VIN# came up for inspection which no date or time frame was available. The next question I ask was can I get a loaner vehicle based on the recall which can cause an accident with engine propulsion failure. The local dealership and GM failed to provide a loaner vehicle which I feel unsafe driving my current vehicle. I also asked the dealership if GM is willing to buy the vehicle back from me and yet again, no response. Local dealership is Heritage Buick GMC of Rockwall Texas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668829June 24, 2025
FUEL/PROPULSION SYSTEM
Vehicle engine sputters/stalls. I see there is a fuel pump recall on SOME 2014 GMC Sierra’s but mine is not on the list per your website.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668837June 24, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the engine seized. No warning light was illuminated. The vehicle was restarted; however, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 11,250. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668873June 24, 2025
POWER TRAIN
In December of 2024 the engine started not being able to reach full power. This would happen intermittently and there would be a check engine light that would come on when this was happening. In January of 2025 I had the code pulled up by a mechanic at a local shop and this mechanic actually spoke to the service manager of the GMC dealership who said it was covered under the 100,000 mile power train warranty. I took it to the dealership who then told me the diesel mechanic was backed up and I would have to schedule repair for February. I had also received a recall notice in the mail for another issue so asked about taking of both things at the same time. I made the appointment for mid-February so had to deal with reduced engine power for several weeks.The dealership had my truck for several days and a recall was fixed and I thought the reason for the reduced engine power had been fixed also. I had received a phone call from the service representative about an issue that would cost over $1200 that I declined. I did not realize that this was actually for the main issue. I was still thinking the reduced engine power was under warranty. I got my truck back but then the next day the check engine light came on again and the engine power was reduced again. I immediately called the service representative who then told me only the recall had been fixed and that the reason for the reduced engine power was not fixed because I had declined the service. I was totally confused and didn’t understand what happened. This is when I was told that the reason for the reduced engine power was due to a coolant control valve, which was not under the powertrain warranty. I pushed the issue and wanted answers as to why the service manager himself told the mechanic that it was under warranty and was told that the service manager is not a technician and they rely on what the technician says is the problem. And this problem was not covered. I finally gave in and got it fixed and paid $1788.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668912June 24, 2025
ENGINE, UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM
Engine experiences missing when accelerating in lower speeds ...also now, and since driving for a few thousand miles, f umes are entering cabin frequently and causing nausea, 'headaches and burning of mouth, lips and eyes .....all the time. My youngest granddaughter got sick and so did my oldest son just this past weekend! As far as I know , police or dealership never inspected , nor did they acknowledge it! No warning lamps appeared
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668939June 24, 2025
POWER TRAIN
What component or system failed or malfunctioned, and is it available for inspection upon request? - Transmission Valve Body resulting in a P0700 & P0747 code. Yes currently installed in vehicle. How was your safety or the safety of others put at risk? - When the vehicle goes into a limp mode to protect the transmission and rear-wheel lock up, the truck shuttered and hard downshifted. Speed limit is restricted to 5th gear only. I've been instructed by GM to continue driving and using the vehicle until the problem happens again, knowingly putting myself and others at risk on a second failure that could happen at any time. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes this is a common problem with a recall #N242454440, NHTSA 24V-797. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Mine has been rejected by GM. Although I documented and photographed the failure codes, I cleared them from the vehicle in order to attempt to safely get to the dealer and prevent further damages. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? At the time of failure yes, check engine light and codes from an engine monitor coinciding with the known problems. Engine speed / power was reduced to allow only 5th gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668978June 24, 2025
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving on a main road at 40 MPH, the vehicle lost automotive power, causing the vehicle to shut off. There was no warning light illuminated. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine wiring harness was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669016June 24, 2025
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I was driving with my wife about to merge into traffic on the interstate when I had a huge power loss. It was a busy part of the interstate where I could have been ran over. There was a lot of traffic and was fortunate the Semi driver was alert and slowed down. I was not aware of any failures of this motor or received any notices from GM. After conducting research I found that this was a know issue that GM failed to report. My truck has been serviced regularly and until that point had not given any signs of a upcoming failure, I have read that GM is looking into other years such as 2019 which mine is. I have had no luck with GM customer care with the only response being I need to crunch the numbers from my claim advisor. I have the 6.2 L87 motor and know of the clip failure do to poor assembly and parts and debris getting into the motor causing the failure. I am looking to report this and request any assistance available. My first stop was the dealership, then GM customer care
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669035June 24, 2025
SERVICE BRAKES
On March 10, 2025, I was driving down a residential street, about 40 mph, when the "Brake System Failure, 42 miles top speed," indicator light came on. Seconds later, I was approaching a stop sign and pressed down on the brake pedal. The brakes failed and the brake pedal went directly down to the floor. Luckily there were no other vehicles around and i was able to coast through the stop sign. I continued to coast until the truck stopped on its own and I was able to shift the gear into park. I've checked for recalls on my truck for this issue and did not find any. There is a similar issue with the GMC 2500 and 3500 series. Perhaps the issue is broader than expected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669045June 24, 2025
ELECTRICAL SYSTEM
Intermittently there isn't any sound from informational center speakers, this includes not sound of the turn signal indicators working. No sound from any vehicle component, vehicle has the current software release from GM. the only way I've found to get sound again is to leave the vehicle set not running for some period of time, short off then back on doesn't seem to clear the issue. I've check with the dealer and from what I understand this is a known issue with 2024 & 2025 GM informational centers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668699June 23, 2025
BACK OVER PREVENTION
The contact owns a 2019 GMC Sierra 1500. The contact stated that the “Service Rearview Camera” message was displayed on the navigation display screen. The camera failed to activate while reversing. There were watermarks on the rear inside glass. The following day, the camera was operational. The contact was concerned about running over a pedestrian due to the camera being inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668704June 23, 2025
UNKNOWN OR OTHER
The OnStar module is no longer working. When I purchased the vehicle, the green light did not turn on. I called customer service, and they advised me to take it to the dealership since they were unable to connect to the vehicle. I am unable to contact emergency services in case of an accident, and I cannot access services like remote location and remote start from the mygmc app. I have seen several people online state that their module failed as well. It's a common occurrence that falls onto the customer to pay for. An update to the module seems to be the reason so many modules are failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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