GMC Envoy Complaints (2002)

567 consumer complaints on file.

#10269046May 18, 2009
ELECTRICAL SYSTEM
VEHICLE HAS HAD NUMEROUS ELECTRICAL PROBLEMS. MIRRORS WON'T ADJUST, SEAT WON'T ADJUST, RADIO DOESN'T WORK, SERVICE ENGINE LIGHT COMES ON, SERVICE AIR BAG LIGHT COMES ON, CAR STALLS AT TRAFFIC LIGHTS, CRUISE CONTROL WON'T WORK UNLESS I TURN OFF ENGINE AND RESTART. VEHICLE WAS SERVICED BY ONE DEALER WHO COULD NOT FIND ANYTHING WRONG. SECOND DEALER COULD ONLY FIND AIR BAG MODULE BURNED UP AND CHARGED $1500 TO REPLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267868May 6, 2009
ELECTRICAL SYSTEM
ELECTRICAL PROBLEM UNDER DASH. DASH LIGHTS, ODOMETER, AND GEAR POSITION INDICATOR LIGHT INOPERATIVE. DEALER IS CHANGING THE DASH CLUSTER MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266504April 23, 2009
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 GMC ENVOY. THE BRAKE LIGHT IN THE REAR WINDOW FEELS OUT OF POSITION AND THIS OCCURRED OFTEN ON THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER STATED THAT THIS WAS NOT A MAJOR ISSUE. THE SAFETY RISK WAS EVIDENT WHEN THE CONTACT FAILED TO PASS INSPECTION DUE TO THE BROKEN BRAKE LIGHT. THE CURRENT MILEAGE WAS 95,000 AND THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255606January 20, 2009
FUEL SYSTEM, GASOLINE
2002 GMC ENVOY XL HAS A PROBLEM WHEN I FILL WITH GAS IT DOES NOT SHUT OFF BUT OVERFLOWS ONTO THE PAVEMENT UNDERNEATH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10253112December 29, 2008
FUEL SYSTEM, OTHER
THE FUEL PUMP MODULE ON THE VEHICLE BEGAN LEAKING. THIS LEAK ULTIMATELY LEAD TO GASOLINE POURING ALL OVER THE ROAD. ONE QUARTER OF A TANK OF FUEL SPILLED FROM THE TANK IN APPROXIMATELY ONE QUARTER MILE. THERE EASILY COULD HAVE BEEN A FIRE. I ENDED UP WALKING HOME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252556December 22, 2008
FUEL SYSTEM, GASOLINE
I OWN A 2003 GMC ENVOY XLT SERVICE ENGINE LIGHT IS ON RETURNED THE VEHICLE TO THE DEALER AND WAS TOLD THIS IS A CRACKED FUEL TANK. DEALER SHOWED ME WHERE THE FUEL WAS LEAKING IT WAS LEAKING ON A WELD THAT ATTACHES THE FILLER HOSE TO THE FUEL TANK. THIS CERTAINLY ISN'T A WEARABLE PART AND IT DOESN'T RECEIVE MUCH CORROSION DUE TO BEING A FLORIDA CAR. THERE ARE MANY FORUMS ON THE INTERNET AND MANY VEHICLE OWNERS THAT HAVE THE SAME PROBLEM. I WOULD THINK THAT A FUEL LEAK MAY LEAD TO EXTREMELY HAZARDOUS SITUATION FOR ALL MOTOR VEHICLE OWNERS. I UNDERSTAND AN INVESTIGATION HAS BEEN RAISED AND CLOSED. IT IS UNFAIR THAT GM MANUFACTURES A FUEL TANK THAT COULD BE A RISK TO ITS CONSUMERS. THIS CASE NEEDS TO BE REVISITED AND REOPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252175December 18, 2008
FUEL SYSTEM, GASOLINE
2002 GMC ENVOY FUEL LEAK, SPECIFICALLY THE FUEL MODULE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251139December 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER PULLING AWAY FROM A STOP LIGHT AT A NORMAL PACE AND REACHING A SPEED OF ALMOST 50MPH THERE WAS A LOUD CLUNK AND A RRRRR SOUND COMING FROM UNDER THE VEHICLE. THE VEHICLE BEGAN TO SLOW AS THE RPM'S WENT UP, ALL FORWARD DRIVE WAS GONE. WE ALMOST GOT REARENDED... THERE WAS NO WARNING AT ALL THAT THERE WAS A PROBLEM OR WAS GOING TO BE A PROBLEM ,IT JUST BROKE..DEALER SAYS NEED NEW TRANSMISSION.. APPARENTLY GM HAS A SUN GEAR ISSUE WITH THIS TYPE OF TRANSMISSION.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250169November 30, 2008
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
2002 GMC ENVOY SLT. ENGINE STALLS AT HIGHWAY SPEEDS. LOSS OF POWER BRAKES AND STEERING. ENGINE WILL NOT RESTART FOR ANYWHERE FROM 20 TO 30 MINUTES. THIS IS THE 5TH TIME THAT THIS HAS HAPPENED TO ME IN THE PAST 4 YEARS. 4 TIMES ON THE FREEWAY AND ONCE ON A SURFACE ROAD. THIS TIME I WAS WITH MY WIFE AND 11 MONTH OLD DAUGHTER. I WAS NOT ABLE TO PULL THE CAR OVER TO A SAFE LOCATION. I ENDED UP IN THE LEFT SHOULDER IN NEXT TO THE FAST LANE WITH ONLY ABOUT A FOOT OF SPACE TO MY RIGHT WHERE THE CARS WERE WHIZZING BY. I CANNOT TELL YOU THE TERROR THAT I FELT, AS MY DAUGHTER WAS IN HER CHILD CAR SEAT ON THAT SIDE AS THE CARS PASSED HONKING. THIS VEHICLE IS VERY UNSAFE. I HAVE READ MANY INTERNET POSTINGS AND IT APPEARS THAT THIS PROBLEM OCCURS OFTEN WITH THIS MAKE AND MODEL, YET WHENEVER I TAKE THE VEHICLE TO THE DEALERSHIP ALL I GET IS: NO CODES ARE DISPLAYED, WE CAN'T DUPLICATE THE PROBLEM, OR THEY START THROWING PARTS AT IT. SO FAR I HAVE REPLACED A FUEL PUMP AND A CRANK ANGLE SENSOR, HAD THE FUEL INJECTORS CLEANED. THE PROBLEM PERSISTS. I WANT TO MAKE SURE THAT MY DESCRIPTION IS CLEAR. THE ENGINE TEMPERATURE IS NORMAL, VOLTAGE IS NORMAL, OUTSIDE TEMPERATURE CAN BE HOT, WARM OR COLD, IT CAN BE DAY OR NIGHT. IT HAS HAPPENED IN ALL OF THESE CONDITIONS. WHAT IS WORSE IS THAT I CANNOT RESTART THE ENGINE FOR AROUND 20-30 MINUTES, PRESUMABLY THERE IS SOME SORT OF RESET ON THE COMPUTER ECM/PCM THAT OCCURS THAT GRANTS ME THE RIGHT TO NOW DRIVE MY VEHICLE AGAIN? THIS IS UNACCEPTABLE. MY DAUGHTER, MY WIFE OR I COULD HAVE BEEN INJURED OR EVEN KILLED. I HAVE NEVER COMPLAINED ABOUT THIS BEFORE EXCEPT TO THE DEALER BUT NOW THAT I HAVE A BABY, I AM LIVID. I AM A VERY EXPERIENCED DRIVER AND HAVE ALWAYS BEEN ABLE TO PULL THE VEHICLE TO SAFETY EVEN WITHOUT THE POWER ASSISTED BRAKES OR STEERING. I VERY MUCH WORRY ABOUT LESS EXPERIENCED DRIVERS SUCH AS MY WIFE WHO IS FROM A FOREIGN COUNTRY AND HAS ONLY BEEN DRIVING FOR TWO YEARS. IF SHE HAD BEEN DRIVING WE WOULD HAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249943November 26, 2008
ELECTRICAL SYSTEM
I OWN A 2002 GMC ENVOY BOUGHT USED AND IT HAS BEEN A NIGHTMARE SINCE I BOUGHT IT THANKFULLY I PURCHASED AN EXTENDED WARRANTY. NOW THEY SAY THE MAIN FUSE BLOCK HAS GONE BAD, HOW I COULDN'T GUESS, AND THEY SAY IT IS NOT COVERED UNDER THE WARRANTY. IS THIS NOT AN ELECTRICAL HAZARD THAT SHOULD BE COVERED BEFORE SOMETHING DRASTIC HAPPENS, I CAN'T BELIEVE I'M THE ONLY ONE THIS HAS HAPPENED TO CONSIDERING EVERYTHING THAT HAS GONE WRONG WITH THIS VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249674November 24, 2008
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
2002 GMC ENVOY COOLING FAN CLUTCH . GMC NEEDS TO RECALL THIS PROBLEMS . FOR YEARS THIS HAS BEEN AN ISSUE AND NOTHING HAS BEEN DONE. TIME FOR GMC TO TAKE CARE OF THE CUSTOMER!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248426November 11, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING OUR 2002 GMC ENVOY ONTO A LOCAL EXPRESSWAY WHEN SHE TRIED TO ACCELERATE, SHE HEARD A LOUD NOISE FROM THE ENGINE/TRANNY AREA, THEN NOTICED HIGH RPMS AND THE TRANSMISSION NOT SHIFTING, SHE IMMEDIATELY PULLED OVER. I CAME TO HER LOCATION AND NOTICED LOSS OF REVERSE AND A "WHINE" COMING FROM THE TRANSMISSION, THE VEHICLE WAS TOWED TO THE LOCAL GMC DEALER, THAT SAME DAY IT WAS DIAGNOSED AS THE SUN SHELL. IT APPEARS THAT THIS IS A COMMON FAILURE, I WILL BE PURSING THIS FURTHER WITH GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246849October 27, 2008
AIR BAGS:FRONTAL
MY WIFE AND I WERE HEADED SOUTHBOUND ON 685 IN ROUND ROCK, TX IN OUR 2002 GMC ENVOY AT APPROX. 9:35 PM WHEN A DRIVER IN A MINI VAN RAN A RED LIGHT AT THE INTERSECTION OF 685 AND GATTIS SCHOOL RD. OUR VEHICLE STRUCK THEM IN THE REAR PASSENGER QUADRANT. THE SPEED LIMIT IS 60 MPH AT THIS INTERSECTION AND WE DID NOT HAVE TIME TO BRAKE. EVEN THOUGH THE FRONT OF OUR VEHICLE WAS CRUSHED INTO THE ENGINE COMPARTMENT, NO AIRBAGS DEPLOYED. MY WIFE, WHO IS IN THE HABIT OF WEARING HER SEATBELT (ALTHOUGH WE STILL CANNOT CONFIRM ONE WAY OR THE OTHER) STRUCK THE REAR VIEW MIRROR WITH HER HEAD WITH ENOUGH FORCE TO BREAK A HOLE IN THE WINDSHIELD WHERE IT WAS ATTACHED AND BREAK THE WINDSHIELD AROUND IT. SHE WAS TRANSPORTED TO THE HOSPITAL WITH A CONCUSSION AND HAD FOR A TIME GONE INCOHERENT AND UNRESPONSIVE WITH SHORT TERM MEMORY LOSS. SHE HAS HAD DAILY HEADACHES SINCE WITH SOME EXTREMELY SEVERE. SHE ALSO HAD MULTIPLE SEVERE CONTUSIONS DOWN HER LEFT SIDE, PARTICULARLY IN HER UPPER LEFT THIGH WITH A LARGE HEMOTOMA THAT IS STILL GIVING HER PROBLEMS. OUR VEHICLE WAS SUBSEQUENTLY TOTALED BY THE INSURANCE COMPANIES. WE HAVE CONTACTED GM ABOUT THE FAILURE OF THE AIRBAGS TO DEPLOY AND THEY ARE CURRENTLY INVESTIGATING AND SENT AN INVESTIGATOR TO DOWNLOAD THE COMPUTER INFORMATION LAST WEEK. THERE IS A POLICE REPORT THAT WAS FILED BY THE TEXAS DPS INVESTIGATING OFFICER. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10245772October 17, 2008
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM
2002 GMC ENVOY - THE CLUSTER PACKAGE ON MY TRUCK HAS COMPLETELY GONE OUT, I CAN NOT SEE ANYTHING ON MY DASH BOARD AND WHEN I TOOK IT BACK TO THE DEALER FOR REPAIRS DUE TO THE RECALL # 03V096000, ADVISED ITS FOR CALIBRATION ONLY AND MY VEHICLE NEEDS A CLUSTER REPLACEMENT. THIS IS A HAZARD THE CLUSTER PACKAGE WILL NOT RESTART THIS IS A DAILY OPERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245519October 15, 2008
ENGINE AND ENGINE COOLING
2002 ENVOY SLT ALSO WHEN SLOWING DOWN TO AN IDLE HAS SHUT OFF ENGINE. PUT UP IN PARK AND WILL START BACK UP. DASH LIGHT STATES SERVICE ENGINE AND SERVICE ON STAR. HAVE NOT BEEN ABLE TO FIX PROBLEM YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238802August 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION WOULD "CLUNK" UPON STARTING AND STOPPING. ONE DAY WHILE DRIVING THERE WAS A BANG AND THEN THE GEARS WOULD NOT SHIFT FROM 1ST TO 2ND WITHOUT REVVING THE ENGINE VERY HIGH AND THEN LETTING OFF THE GAS. THE NEXT MORNING THERE WAS NO REVERSE. THE DEALER SAID IT WAS THE REVERSE SUNSHELL GEAR THAT BROKE. IT WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238575August 17, 2008
ELECTRICAL SYSTEM
AFTER STARTING THE CAR, A BURNING SMELL ENTERED THE CABIN. NOTICED THE VOLT GAUGE WAS ONLY READING ABOUT 9 VOLTS INSTEAD OF THE USUAL 14. TOOK CAR IN FOR CHECK UP, AND FOUND THE ALTERNATOR HAD FAILED. AFTER REMOVING ALTERNATOR FOUND THAT THE PULLEY COULD NOT BE TURNED AS THE UNIT HAD SEIZED UP. THIS ALSO DAMAGED THE TENSIONER WHICH HAD TO BE REPLACED ALONG WITH THE SERPENTINE BELT. THE MECHANIC INDICATED THAT WE WERE VERY CLOSE TO HAVING A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237427August 8, 2008
ENGINE AND ENGINE COOLING, POWER TRAIN
ROARING SOUND, NO POWER, VEHICLE CAN BARELY REACH 30MPH, LOUD NOISE HAS EXISTED FOR LONG TIME (SEVERAL YEARS) AND THE POWER PROBLEM USUALLY RESOLVED AFTER ABOUT 5 MINUTES. THIS IS A DEFECT. I FOUND HUNDREDS OF OWNERS COMPLAINING OF SAME PROBLEM ON LINE. DEALER REPLACED FAN CLUTCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234032July 11, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING 50-70 MPH, THE ENGINE FAILED AND THE VEHICLE LOST TOTAL POWER. THE FAILURE HAS OCCURRED ON FOUR OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FROM WHERE IT WAS PURCHASED THREE TIMES, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO AN OUT OF TOWN DEALER AND HAS CURRENTLY BEEN IN THE SHOP FOR FOUR WEEKS. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST BECAUSE THE FAILURE WAS NOT UNDER WARRANTY. THE CURRENT MILEAGE WAS 67,000 AND FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232214June 24, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2002 GMC ENVOY. HE STATED THAT THE PASSENGER SIDE SEAT BELTS WOULD NOT RETRACT. THE DEALER STATED THAT A DEFECTIVE RETRACTOR COULD HAVE CAUSED THE FAILURE HOWEVER; THEY DID NOT INSPECT THE VEHICLE. THERE IS A RECALL FOR THE SEAT BELTS (NHTSA CAMPAIGN ID #04V201000) HOWEVER; THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED. AS OF JUNE 24, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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