GMC Envoy Complaints (2003)

639 consumer complaints on file.

#10255855January 21, 2009
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHEN THE CONTACT TURNED THE IGNITION ON, THE DRIVER AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THERE WAS NO INJURIES. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE CURRENT AND FAILURE MILEAGES WERE 78,000. UPDATED 3/5/09 *CN THERE WAS AN INTERNAL FAILURE OF THE AIR BAG MODULE. UPDATED 03/10/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255522January 19, 2009
STEERING
1/17/09 GMC ENVOY 2003 I MADE A SHARP U-TURN IN A SNOWY YARD WHILE VEHICLE WAS IN TRACTION ASSIST. THEN I PULLED INTO THE DRIVEWAY AND PARKED, TURNED OFF THE VEHICLE AND WENT IN THE HOUSE. I WAS IN THERE APPROXIMATELY 30 MINUTES THEN GOT BACK IN THE VEHICLE TO LEAVE AND THE POWER STEERING WAS GONE. EXCESSIVELY STIFF.I PULLED FORWARD GOT OUT, LOOKED AT THE GROUND AND THERE WAS A PUDDLE OF BLUISH LIQUID LOCATED NEAR WHERE THE LEFT FRONT SIDE OF THE VEHICLE WAS SITTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254260January 8, 2009
STRUCTURE
I HAVE A 2003 GMC ENVOY, THAT IS RUSTING BADLY. RECENTLY THIS CAUSED THE TRANSMISSION COOLER TO FAIL. ALSO THE REAR BRAKE SHOE BACKING PLATES, THE SPARE TIRE CARRIER, THE TAIL GATE, ALONG WITH OTHER PARTS. GMC HAS RECOGNIZED THE FUEL FILLER NECK CORROSION, BUT NOT THE ENTIRE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250630December 3, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT SMELLED A STRONG ODOR OF FUEL COMING FROM OUTSIDE OF THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE TECHNICIAN STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247156October 29, 2008
FUEL SYSTEM, OTHER
MY SERVICE ENGINE LIGHT CAME ON AND THEN I STARTED DETECTING A ODOR OF GASOLINE. THE ORDER GREW STRONGER AND THEN I GOT THE "SPECIAL NOTICE", BUT NOT A RECALL ABOUT THE CORROSION IN THE FUEL TANK. WHEN I TOOK THE CAR INTO THE DEALER, I WAS TOLD THAT THIS WAS NOT THE PROBLEM AND THAT IT WAS A CRACK AT THE FILLER PIPE ON THE GAS TANK AND THAT THIS WAS NOT COVERED. I ASKED WHAT COULD CAUSE THIS AND THEY COULD NOT GIVE ME AN ANSWER. MY CAR ONLY HAS 49,000 MILES AND IS IN EXCELLENT SHAPE, EXCEPT FOR ALL THE RECALL ITEMS. I BELIEVE THAT GMC SHOULD FIX THIS PROBLEM, NOT ONLY IT IS COSTLY TO FIX, BUT IT IS VERY DANGEROUS TO BE DRIVING LIKE THIS. AND READING THE COMPLAINTS, IT SOUNDS LIKE SEVERAL OTHERS HAVE THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245797October 17, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER DISPLAYED INACCURATE READINGS. THERE WERE NO WARNINGS PRIOR TO THIS FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING, WHICH INDICATED THAT THE FAILURE WAS RELATED TO THE ODOMETER STICKING. THE DEALER RECOMMENDED THAT THE INSTRUMENT PANEL BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 53,028 AND CURRENT MILEAGE WAS 60,200. UPDATED 12/08/08. *LJ UPDATED 12/09/08.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244088October 1, 2008
STRUCTURE:BODY:DOOR, VISIBILITY, LATCHES/LOCKS/LINKAGES, ENGINE AND ENGINE COOLING
THE REAR DRIVER DOOR POPPED OPEN AND WON'T CLOSE. THE FAN CLUTCH FAILED 2 WEEKS AFTER I PURCHASED THE VEHICLE. I THOUGHT THE TRANSMISSION WENT OUT BECAUSE IT WAS WINDING REALLY HIGH AND NOT DRIVING NORMALLY. ALSO THE REAR PASSENGER DOORS ON BOTH SIDES HAVE MALFUNCTIONED. THE WINDOW ON THE PASSENGER REAR WENT OUT. I HAVE NOT CORRECTED THE FAILURES AS OF NOW. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10242492September 16, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN
2003 GMC ENVOY SLE WITH 42,000 MILES. CHECK 4 WDRIVE LIGHT CAME ON THEN WENT BACK OFF. DEALER STATED THAT THE TCCM HAD TO BE REPROGRAMMED DUE TO A BULLETIN. IT COST ME OUT OF POCKET NO WARRANTIES COVER THIS. ALSO THE FAN CLUTCHES WENT OUT BUT WAS REPLACED BY EXTENDED WARRANTIES. I'M ALSO TOLD BY DEALER THAT THE STEERING LINKS ARE WORN & SHOULD BE REPLACED. THIS TOO IS AT MY COST. I HAVE ONLY HAD THIS CAR 1 YEAR. THESE HAPPENED WITH JUST A FEW WEEKS OF EACH OTHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10242520September 16, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE, STRUCTURE:BODY
MY WIFE WAS IN THE PROCESS OF CLOSING THE REAR HATCH ON OUR 2003 ENVOY XL (80,000 MILES) AFTER REMOVING SOME ARTICLES FROM THE BACK. SHE HAD MOVED THE DOOR ABOUT 1-2 INCHES DOWNWARD USING THE MOLDED HANDLE ON THE BOTTOM OF THE LIFT GATE TO CLOSE THE DOOR WHEN THE REAR GLASS SHATTERED OVER HER HEAD. LUCKILY SHE WAS NOT INJURED BUT WAS COVERED IN SAFETY GLASS. THE GLASS WAS NOT DAMAGED YESTERDAY WHEN I DROVE THE VEHICLE AND UNLOADED SUITCASES FROM THE REAR. AMBIENT TEMPERATURE WAS ABOUT 70 DEGREES. I DID NOTICE THAT THE REAR BRAKE LIGHT ASSEMBLY IS NOW ANGLED UPWARDS IN THE 'GATE RAISED' POSITION, EVEN AFTER CLOSING THE HATCH. ALSO NOTICED THE TOP, RIGHT SIDE RUBBER GROMMET ON THE STAMPED BRACKET ATTACHING THE GLASS IS VERY WORN, ALLOWING SIGNIFICANT MOVEMENT. I PLAN ON TAKING THE VEHICLE TO A DEALER TO DETERMINE ROOT CAUSE IF POSSIBLE AND WILL HAVE THE GLASS AND ALL TOUCH POINTS REPLACED IF POSSIBLE. I HAVE NO CONFIDENCE THAT THIS WILL NOT HAPPEN AGAIN IF THERE IS A DESIGN INTERFERENCE ISSUE WITH THE GLASS AND THE SURROUNDING COMPONENTS THAT HAPPENS OVER TIME. THERE APPEAR TO BE NUMEROUS CASES ON THE AUTOMOTIVE FORUMS WEBSITE REGARDING ENVOY XL REAR HATCH GLASS SHATTERING FOR NO APPARENT REASON (SOME MULTIPLE OCCURRENCES). I AM SURPRISED MORE COMPLAINTS HAVE NOT BEEN REGISTERED TO NHTSA OFFICIALLY (ONLY FOUND ONE-10081011). IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY HURT. I HAVE BEEN A BRAKE ENGINEER FOR 10+ YEARS AND TAKE SAFETY VERY SERIOUSLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241213September 7, 2008
ELECTRICAL SYSTEM
MALFUNCTIONING OF INSTRUMENT CLUSTER AS DESCRIBED BY THE DEALERSHIP. SPEEDOMETER DISPLAYS INACCURATE SPEED, OTHER READINGS ON PANEL FLIP-FLOP ALSO. ADVISED BY THE SERVICE ADVISOR THAT THIS WAS A NOTED DEFECT WITH GMC AND THEY HAD ALREADY STARTED REPAIRING LARGER GMC'S AND SHOULD GET AROUND TO MINE LATER IN 2008. YESTERDAY, GMC INFORMED ME OF A SPECIAL POLICY ISSUED FOR THE PROBLEM, BUT ONLY FOR SIERRAS AND YUKONS (7YRS 70,00 MILES). GMC TOLD ME THEY WERE NEVER NOTIFIED OF THE PROBLEM WITH THE ENVOY'S. I ONLY HAVE 56,000 MILES ON THIS CAR (FIRST OWNER). NOW THE A/C HAS GONE OF BY ITSELF TWICE THIS MONTH AND THE PRESET STATIONS HAVE VANISHED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240505September 1, 2008
FUEL SYSTEM, GASOLINE
I OWN A 2003 GMC ENVOY SLE. RECENTLY DISCOVERED A LEAK FROM GAS TANK. AFTER MAKING SOME RESEARCH ON THE INTERNET, I FOUND THAT TOO MANY PEOPLE HAVE THE SAME PROBLEM WITH THE SAME CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239835August 26, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 30 MPH, THE SPEEDOMETER DISPLAYED INACCURATE READINGS. THE CONTACT COULD NOT DETERMINE HOW FAST HE WAS TRAVELING. ALL THE GAUGES ON THE INSTRUMENT PANEL WERE ALSO MALFUNCTIONING. THE FAILURES HAVE BEEN REPAIRED. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239191August 21, 2008
SUSPENSION, FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 GMC ENVOY. AFTER THE CONTACT PLACED FUEL IN HIS VEHICLE, HE CONTINUED TO SMELL AN ODOR OF GASOLINE. HE CRAWLED UNDERNEATH THE VEHICLE AND NOTICED FUEL LEAKING ON THE OUTSIDE OF THE GAS TANK. THE GAS TANK WELD WAS RUSTED AND CRACKED, CAUSING FUEL TO LEAK OUT OF THE TANK. THE CONTACT ALSO STATED THAT THE FRONT SUSPENSION OF THE VEHICLE WAS BANGING WHENEVER HE DROVE OVER THE SMALLEST BUMP. IN ADDITION, THE FAN CLUTCH WAS MAKING A CLICKING SOUND. THE DEALER INFORMED HIM THAT THE VEHICLE WAS OUT OF WARRANTY AND THE REPAIRS WERE HIS RESPONSIBILITY. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238919August 19, 2008
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS ON THE VEHICLE WILL SUDDENLY SHUT OFF. THE HIGH BEAMS DO NOT FAIL WHEN THE HEADLIGHTS SHUT OFF. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE CURRENT MILEAGE WAS 129,087 AND FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237362August 7, 2008
FUEL SYSTEM, GASOLINE
TOOK MY 2003 GMC ENVOY TO MY LOCAL GARAGE BECAUSE THE CLUTCH FAN WOULD NOT SHUT OFF. MECHANIC ASKED ABOUT THE STRONG SMELL OF FUEL, AND I SAID I WAS AWARE THE TANK NEEDED TO BE REPLACED DUE TO A CRACK WHERE THE FILL TUBE GOES INTO THE TANK. THE MECHANIC SAID BOTH ARE IMPORTANT TO FIX, BUT THE FUEL LEAK COULD BE A DEADLY SITUATION, AND HE WOULD SUGGEST TACKLING THAT DEFECT FIRST, BUT IN ORDER FOR CAR TO RUN NORMAL HAD TO HAVE CLUTCH FAN REPLACED TOO. TOTAL COST FOR TANK RELATED REPLACEMENT: $1,058.04. TOTAL COST FOR CLUTCH FAN REPLACEMENT: $719.50 TOTAL COST FOR TAXES: $72.75. WHY HAVEN'T THESE WELL KNOWN DEFECTS BEEN ADDRESSED IN A RECALL. THESE ARE NOT INEXPENSIVE REPAIRS WE ARE TALKING ABOUT HERE, NOT TO MENTION THE POTENTIALLY DEADLY CONSEQUENCES GMC IS SUBJECTING THEIR CONSUMERS TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237373August 7, 2008
FUEL SYSTEM, GASOLINE
8/7/08 FOUND ON YOUR WEB SITE NHTSA ACTION #: PE07014; WHICH STATES GM WILL EXPAND ITS "SPECIAL POLICY" TO ADDRESS THE FUEL TANK INLET CHECK VALVE FRACTURES ON CERTAIN MODEL YEAR GMC ENVOY XL AND THEY WILL PROVIDE FREE REPAIR OF THE FUEL TANK. IT ALSO STATES THAT GM WOULD BE SENDING LETTERS TO OWNERS BEGINNING IN JUNE OF 2007 REGARDING THIS "SPECIAL POLICY". I DID NOT RECEIVE SUCH A LETTER. I CONTACTED GM TODAY AT 866-996-9463 REGARDING THIS "SPECIAL POLICY", AND THIS IS THE ANSWER I RECEIVED. SINCE I WAS NOT GRANTED SUCH A LETTER, AND GM DID NOT INCLUDE MY VIN # AS PART OF A SELECTED VIN# MAILING FOR THIS RECALL, I AM NOT ELIGIBLE FOR REIMBURSEMENT OF THE MONIES SPENT TO REPLACE THE GAS TANK. MY COMPLAINT IS THIS: MY VEHICLE FITS WITHIN THE GUIDELINES, MEANING THE MAKE, MODEL, YEAR, AND DESCRIPTION OF DEFECT EXACTLY MATCHES THAT OF WHAT GM CLAIMS TO BE RECALLING, BUT SINCE MY VIN # WAS NOT SELECTED AS PART OF THE "LOT" OF VIN # GM DECIDED TO SEND LETTERS TO, I AM NOT ELIGIBLE. THAT IS NOT A ACCEPTABLE REASON FOR NOT REIMBURSING MY EXPENSES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236281July 29, 2008
POWER TRAIN
VEHICLE WAS TRAVELING A 65MPH WITH NO VISIBLE SIGNS OF TROUBLE. THE VEHICLE'S PCM FAILED AND THE VEHICLE COASTED TO A STOP AND WOULD NOT START. THE PCM WAS REPLACED BY THE DEALER AND REPROGRAMMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236010July 28, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING AT ANY SPEED, THE SPEEDOMETER WOULD CONSTANTLY MOVE UP AND DOWN AND DISPLAY INACCURATE SPEEDS. WHEN THE VEHICLE IS TURNED OFF, THE SPEEDOMETER WOULD STAY ANYWHERE BETWEEN 30-40 MPH. THE VEHICLE WAS PREVIOUSLY SERVICED BY THE DEALER, BUT IT HAS NOT RECENTLY BEEN DIAGNOSED. THE CURRENT MILEAGE WAS 173,607 AND FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235928July 27, 2008
AIR BAGS
2003 GMC ENVOY 55,000 MILES AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY. IS THIS COVERED UNDER A FEDERAL LAW REQUIRING AND EXTENDED WARRANTY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234804July 18, 2008
SERVICE BRAKES, HYDRAULIC, SUSPENSION
TL*THE CONTACT OWNS A 2003 GMC ENVOY. WHILE DRIVING 55 MPH, THE ANTILOCK BRAKING SYSTEM WARNING LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR REGULAR MAINTENANCE AND AN OIL CHANGE. THE DEALER STATED THAT THE ROTORS ON THE VEHICLE WERE FAULTY AND THE FRONT WHEEL BEARING AND TIRES NEEDED TO BE REPLACED. THE DEALER INFORMED GENERAL MOTORS THAT THE FAILURE WAS A RESULT OF NORMAL WEAR AND TEAR. GENERAL MOTORS THEN STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 57,000. UPDATED 09/16/08. *LJ THE CONSUMER STATED THE VEHICLE WOULD VIBRATE. UPDATED 09/18/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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