GMC Acadia Complaints (2010)

343 consumer complaints on file.

#10874337June 15, 2016
ENGINE
WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP READ THE CODE AND DIAGNOSED THAT THE TIMING CHAINS NEEDED TO BE REPLACED. UNSAFE CONDITION THAT CAN CAUSE THE ENGINE TO STOP RUNNING WHILE BEING DRIVEN AT HIGHWAY SPEEDS. MY RESEARCH SHOWED GM EXTENDED WARRANTY AND COVERS COSTS FOR TIMING CHAIN REPLACEMENT ON THE 3.6 ENGINES FOR THE 2007-2009 MODEL YEARS, BUT NOT THE 2010. THE PROBLEM WITH THE 2007-2009 MODELS WERE THE CAR'S COMPUTER ALERTING THE ENGINE OIL NEEDED TO BE CHANGED TOO LATE AND DIRTY OIL WAS RESTRICTED FROM GOING TO LUBRICATE THE TIMING CHAINS AND RESULTED IN THE TIMING CHAINS STRETCHING AND WEARING PREMATURELY. I HAVE CONTACTED GM AND THEY WILL NOT PROVIDE ANY COVERAGE FOR THE 2010 MODELS. SAME PROBLEM IN THE 2007-2009 MODELS IS COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872945June 7, 2016
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO MANEUVER THE STEERING WHEEL IN ORDER TO CONTINUE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFCTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 84,420.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870535May 24, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL INJECTOR HAD FRACTURED WHICH CAUSED A FUEL SPILL IN THE ENGINE COMPARTMENT OF THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000....UPDATED 06/30/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870167May 21, 2016
STEERING
SOMETIMES WHEN TRYING TO TURN THE STEERING GETS REAL TIGHT AND IT FEELS AS IF THOUGH THE POWER STEERING HAS GONE OUT. IN THE BEGINNING THIS HAPPEN PERIODICALLY BUT LATELY IT'S BECOME MORE FREQUENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861405April 25, 2016
ENGINE
JUST BOUGHT MY ARCADIA JULY 2015 BACK IN DECEMBER THE ENGINE CAME ON HAD IT CHECKED OUT AND ERROR CODE P00008 WAS DETECTED GMC DOESN'T HAVE A RECALL ON THIS IT OBVIOUS THAT THIS PROBLEM ISN'T RESOLVED I'M PAYING $16000 FOR A VEHICLE THAT I HAVE TO INVEST MORE INTO MONEY INTO THAT I HAVEN'T EVEN A YEAR YET EVERY WHERE I LOOK ABOUT DETAILS ABOUT THIS PROBLEM I KEEP FINDING THE SAME ANSWERS IT WOULD BE GREAT IF THEY WOULD FIX THIS PROBLEM BECAUSE I REALLY LIKE MY VEHICLE BUT I WILL NOT INVEST $3000 + IN A VEHICLE THAT I STILL OWE ON AND IT'S THE MANUFACTURER LIABILITY TO REPLACE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855617April 14, 2016
POWER TRAIN
ENGINE LIGHT PROMPTED A TRIP TO THE GMC DEALER TO HAVE THE VEHICLE CHECKED OUT. WE WERE TOLD IT WAS THE TIMING CHAIN AND IT WAS A KNOW PROBLEM, HOWEVER GMC IS NOT COVERING IT. WHAT? REALLY? SO, WE HAVE TO PAY 3000 BUCKS FOR GMC KNOWN PROBLEM. NEVER BUYING ANOTHER GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854957April 11, 2016
ENGINE, FUEL SYSTEM, GASOLINE
ON 9 APR 2016 ON THE WAY TO A CHURCH FUNCTION, OUR 2010 ACADIA TOLD US IT WAS REDUCING ENGINE POWER AND STARTED MISSING AND SMOKING A LITTLE. THANKFULLY WE WERE JUST BLOCKS FROM THE HOUSE, SO WE TURNED AROUND AND LIMPED IT HOME. LATER I MOVED IT FROM THE DRIVEWAY TO THE STREET. THIS TIME, WHILE STILL MISSING, THE VEHICLE PUT OUT A DENSE FOG OF WHITE SMOKE THAT SMELLED OF GASOLINE. THANKFULLY NO ONE LITE A MATCH. I USED MY OBD II CODE READER TO GET FAILURE CODES P0087 AND P0089 INDICATING LOW FUEL RAIL PRESSURE AND INJECTOR ISSUES. SUBSEQUENT RESEARCH ON-LINE LED ME TO TSB PIP4924D (NHTSA# 100419330). I NOW AM OF THE OPINION THAT THE ISSUE IS LIKELY A FUEL INJECTOR THAT IS STUCK OPEN LIKELY DUE TO A FUEL INJECTOR CONTROL LINE THAT IS SHORTING TO GROUND DUE TO BAD MANUFACTURER DESIGN OR IMPROPER MAINTENANCE BY DEALERS FIXING OTHER ISSUES. I VIEW THIS ISSUE AS A HUGE SAFETY PROBLEM. I CAN THINK OF ALL SORTS OF SCENARIOS WHERE THIS COULD CAUSE DANGER TO THE VEHICLE DRIVER AND PASSENGERS. A LITTLE ABOUT ME ... I'VE BEEN WORKING ON CARS FOR THE LAST 48 YEARS AND HOLD A BS IN ELECTRICAL ENGINEERING. ANYONE IS WELCOME TO CONTACT ME AT [XXX]. (UNRELATED ... I WAS ALSO DISAPPOINTED TO LEARN FROM ONE DEALER WHEN FIXING AN A/C ISSUE THAT MY BRAKE BOOSTER DRUM WAS CONTAMINATED WITH BRAKE FLUID DUE TO A BAD SEAL I GUESS. THAT FIX WAS COSTLY AND LIKELY SHOULD HAVE BEEN ON THE MANUFACTURER ALSO). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853200April 4, 2016
SUSPENSION
BROKEN FRONT MOTOR MOUNT. CAR HAS BEEN DRIVEN LESS THAN 50,000 MILES AND FRONT MOTOR MOUNT REQUIRES REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850501March 19, 2016
STEERING
TOOK IT IN TO CLEAR CODE FROM LIFT GATE RECALL. WALKED OUT WITH SLIP THAT SAYS IT NEEDS A NEW POWER STEERING GEAR ASSEMBLY AT $1900. VERY QUICK GOOGLE SEARCH SAYS THIS IS COMMON PROBLEM WITH THIS VEHICLE, BUICK ENCLAVE AND CHEVY TRAVERSE OF THIS YEAR. PEOPLE REPORT THIS CAUSES DIFFICULTY STEERING AND LOSS OF STEERING WHILE IN MOTION. UPON REFLECTION, THERE HAVE BEEN TIMES STEERING HAS GONE BIZARRE BUT I CHAULKED IT UP TO ROAD CONDITIONS (SNOW/SLEET). THIS VEHICLE ONLY HAS 55,000 MILES ON IT AND ONLY DRIVEN 6 MONTHS OF THE YEAR. SEVERAL PEOPLE COMPLAIN OF THIS STEERING GEAR ASSEMBLY REPAIR (SOMETIMES MORE THAN ONCE) AND THE LOSS OF STEERING ABILITY AT TIMES. PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850065March 16, 2016
POWER TRAIN
GMC KNEW OF TIMING CHAIN ISSUES FOR 2007-2009 AND EXTENDED THE WARRANTY FOR 10 YEAR 120,000 MILES. THEY CONTINUE TO HAVE THE SAME TIMING CHAIN ISSUES THROUGH 2010 MODELS AND WILL NOT REPLACE THEM UNDER THIS WARRANTY. MY ACADIA IS 2010 MODEL, BUT MANUFACTURED IN 2009 AND GMC WILL NOT ASSIST WITH THE REPLACEMENT OF THE STETCHED TIMING CHAIN. THEY PRIDE THEMSELVES FOR "CONSUMER SATISFACTION PROTECTION" BUT WILL NOT STAND UP TO THEIR PRODUCT UNDER FOR ISSUES THEY ARE FULLY AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850116March 16, 2016
ENGINE
2010 GMC ACADIA WITH CHECK ENGINE LIGHT INDICATING A TIMING CHAIN PROBLEM. RECALL EXISTS FROM GMC FOR THIS PROBLEM FOR EARLIER MODEL YEARS BUT DOES NOT INCLUDE 2010 MODELS. THE REPAIR REQUIRES THE ENGINE AND TRANSMISSION TO BE PULLED FROM THE VEHICLE AND EXTENSIVE DISASSEMBLY. REPAIR COST IS OVER $3,000. NUMEROUS REPORTS OF THIS DEFECT HAVE BEEN REPORTED AND GMC REFUSES TO EXPAND IT'S RECALL WARRANTY TO INCLUDE 2010 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838139February 25, 2016
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING LOCKED UP IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THE CONTACT MANAGED TO DRIVE HOME. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE FAILURE WAS A KNOWN ISSUE. THE DEALER DIAGNOSED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID AND ENGINE COOLANT. THE DEALER FURTHER DIAGNOSED AND REPLACED THE POWER STEERING LINES, POWER STEERING GEAR, WATER PUMP, PIPE, AND HOSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED A DISCOUNT TOWARD A NEW VEHICLE. THE CONTACT REJECTED THE OFFER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,695.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838163February 25, 2016
POWER TRAIN
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE. MINE FAILED AT 51,000 MILES. HAD TO HAVE THE TIMING CHAINS REPLACED. DEALERSHIP REPAIRED WITH GM PAYING HALF. THIS SHOULD BE A RECALL DUE TO THE FACT MY CAR WAS MANUFACTURED IN 2009 AND SHOULD FALL UNDER THE ABOVE MENTIONED RECALL AS THE FAILURE IS FOR THE SAME REASON. I AM CONCERNED WHY SPECIAL COVERAGE #11340 DOES NOT APPLY TO 2010 VEHICLES OF THIS NATURE AS THERE ARE MANY ISSUES WITH THIS THAT HAVE NOT BEEN RESOLVED IN THE 2010 VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824501February 5, 2016
STEERING, SUSPENSION
UPON TAKING THE CAR FOR SAFETY INSPECTION WERE TOLD THAT THE STEERING GEAR NEEDED REPLACING AND THAT THE RIGHT FRONT STRUT WAS LEAKING. THE CAR HAD 57000 MILES AT THE TIME. UPON RESEARCHING MORE THE STEERING ISSUE IS KNOWN AND COMMON. THIS SHOULD COVERED UNDER A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823518February 1, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE LOST ACCELERATION AND EMITTED A WHINING NOISE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THERE WAS A FAILURE CODE RELATED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823586February 1, 2016
ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED STALLING. IN ADDITION, THE EXTERIOR HEADLAMPS MELTED THE WIRES AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND THE WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822476January 27, 2016
ENGINE
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE. MINE FAILED AT 63,000.00 MILES. HAD TO HAVE THE TIMING CHAINS REPLACED. DEALERSHIP REPAIRED WITH GM PAYING HALF. THIS SHOULD BE A RECALL DUE TO THE FACT MY CAR WAS MANUFACTURED IN 2009 AND SHOULD FALL UNDER THE ABOVE MENTIONED RECALL AS THE FAILURE IS FOR THE SAME REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821436January 21, 2016
ENGINE, STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2010 GMC ACADIA. AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE), THE HATCHBACK COLLAPSED ON THE CONTACT. NO INJURIES WERE SUSTAINED. THE FAILURE WAS RECURRING. THE CONTACT STATED THAT A LOUD ABNORMAL NOISE COULD BE HEARD COMING FROM THE HATCHBACK MOTOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,681.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821092January 19, 2016
ENGINE
THE CAM SHAFT ENGINE CORRELATION CODE INDICATED STRETCHED TIMING AND CHAIN GUIDES. EXTENDED WARRANTEES UP TO 10 YEARS AND 120,000 MILES HAVE BEEN OFFERED FOR 2007 AND 2009 GMC ACADIAS WITH THE SAME PROBLEM. TO DATE THEY HAVE NOT BEEN OFFERED FOR THE 2010 MODEL EVEN THOUGH IT'S THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820396January 15, 2016
EXTERIOR LIGHTING
A FEW MONTHS AFTER PURCHASING A CERTIFIED 2010 ACADIA THE PASSENGER LOW BEAM WOULD WORK INTERMITTENT. I TOOK IT TO THE DEALER AND WAS TOLD IT WOULD COST ME OVER $1000 FOR THEM TO FIX IT EVEN THOUGH IT WAS STILL UNDER WARRANTY. I FEW MONTHS LATER THE PASSENGER SIDE LOW BEAM STARTED TO DO THE SAME. I AGAIN TOOK IT TO THE DEALER AND WAS TOLD IT WAS NOT THERE PROBLEM AND WOULD FIX IT IF I PAID FOR THE FIX. NOW NEITHER LOW BEAM WILL WORK AND I HAVE TO USE THE FOG LIGHTS IF I WANT TO DRIVE AT NIGHT. THE VISIBILITY IS TERRIBLE AND UNSAFE. THIS WAS AN ISSUE GM AND THE DEALER KNEW BEFORE SELLING THE VEHICLE TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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