GMC Acadia Complaints (2008)

854 consumer complaints on file.

#10503741March 20, 2013
ELECTRICAL SYSTEM, POWER TRAIN, STRUCTURE
VEHICLE LEAKS WATER WHEN IT RAINS ONTO DRIVER AND FRONT PASSENGER. WATER LEAKS INTO AIRBAGS AND VISORS. AFTER RAINS, VEHICLE WILL NOT TURN OFF, EVEN WITH KEY REMOVED. VEHICLE ROLLS SIGNIFICANTLY WHILE IN PARK OR WHEN IN GEAR. TRANSMISSION SKIPS AND SLIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503014March 14, 2013
EXTERIOR LIGHTING, SUSPENSION, SERVICE BRAKES, STEERING, ENGINE
MULTIPLE PROBLEMS WITH THIS VEHICLE. IT HAS BEEN IN THE SHOP MORE THAN 10 TIMES IN THE PAST 4 YEARS THAT I HAVE OWNED IT, FRUSTRATING. LIST OF REPAIRS: TIMING BELT, HEAD LIGHTS, STEERING, CAMSHAFT, OIL LEAK, STRUTS, BRAKES AND THIS IS WHAT I CAN RECALL MOSTLY.THIS VEHICLE HAS HAD MULTIPLE SERVICES ESPECIALLY FOR SERVICE STABILITY TRACK THAT NEVER GETS REPAIRED, THEY CAN'T FIND THE PROBLEM. ALSO SERVICE AIR BAG KEEPS COMING ON BUT DEALERSHIP CANNOT DO ANYTHING WHILE THE LIGHT IS NOT ON. VERY FRUSTRATED WITH THIS VEHICLE. I HAVE NEVER EXPERIENCED SO MANY REPAIRS AND SERVICES WITH ANY OTHER VEHICLE AS I HAVE THE ACADIA. I OWNED A GALANT CAR BEFORE THE ACADIA FOR 5 YEARS AND ONLY HAD TO DO ONE REPAIR IN THOSE 5 YEARS I OWNED IT. I REGRET PURCHASING THIS VEHICLE! I AM A SINGLE MOTHER OF TWO AND I NEED A DEPENDABLE VEHICLE NOT ONE THAT IS MALFUNCTIONED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503075March 14, 2013
POWER TRAIN
I PURCHASED A 2008 GMC ACADIA ONE YEAR AGO. IT SEEMED LIKE WE HAD MADE A GOD SENT DEAL AND NOW WE ARE FINDING OUT THAT THE TRANSMISSION IS GOING OUT. OUR FAMILY DOESN'T HAVE A WHOLE LOT OF MONEY TO JUST THROW AWAY AND WE PUT DOWN $5000 AND NOW WE ARE LOOKING DOWN THE BARREL OF A TRANSMISSION. NOT FAIR CONSIDERING THE DEALERSHIP APPARENTLY KNEW IT WAS ABOUT TO GO OUT. I WAS DRIVING WITH 3 OTHER TEENS IN MY CAR AND ALL OF A SUDDEN IT WOULDN'T GO FASTER THAN 25 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502433March 12, 2013
POWER TRAIN
I WAS DRIVING DOWN THE HIGHWAY ON FRIDAY AFTERNOON AT 65 MPH WHEN I TRIED TO ACCELERATE TO PASS A VEHICLE, AND THE ENGINE JUST REVVED NEARLY TO THE REDLINE. I WAS ABLE TO REACH THE EXIT, WHERE I PULLED OVER, PUT THE CAR IN PARK, THEN BACK INTO DRIVE TO START OFF AGAIN. AT THIS POINT, THE CAR WOULD NOT SHIFT OUT OF 1ST GEAR. I WAS ABLE TO MAKE IT TO A MIDAS SHOP FOR A CHECK AND THEY STATED THAT THE TRANSMISSION WAS SHOT. CALLED THE LOCAL GMC DEALER AND HAD THE CAR TOWED THERE FOR A DIAGNOSTIC. THEY CALLED SATURDAY AFTERNOON AND CONFIRMED THAT THE TRANSMISSION NEEDS TO BE REPLACED AT A COST OF $3700. THE CAR IS 24K MILES UNDER WARRANTY MILEAGE, BUT JUST HAPPENS TO BE 5 MONTHS OUTSIDE OF THE 5 YEAR WARRANTY WINDOW. I THEN CALLED GMC CUSTOMER CARE FOR REDRESS AND WAS TOLD THEY WOULD INVESTIGATE. RECEIVED A CALL TODAY AD THEY LEFT A MESSAGE, BUT ONLY TO ASK WHICH DEALERSHIP IT WAS AT, EVEN THOUGH I PROVIDED THAT INFO ON SATURDAY, TO INCLUDE THE PHONE NUMBER TO THE SERVICE DEPARTMENT. THE TRANSMISSION PROBLEM SEEMS TO VERY WIDESPREAD BASED ON THE NUMBER OF RESPONSES ON VARIOUS WEBSITES, BUT DOESN'T SEEM THAT IT IS BEING SERIOUSLY ADDRESSED BY GM MANAGEMENT AND IS A VERY SERIOUS SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502582March 12, 2013
AIR BAGS, POWER TRAIN, STEERING
MY WIFE WAS DRIVING THE VEHICLE AND APPROACHED A STOP SIGN. ONCE SHE TRIED GOING AGAIN THE CAR WOULD NOT ACCELERATE AND WE HAD TO TOW IT TO THE DEALER. THEY SAID THE TRANSMISSION WENT OUT @ 68,000 MILES? ALSO THE WATERPUMP, POWERSTEERING PUMP. MASTER CYLINDER, AS WELL AS SOMETHING WITH AN AIR BAG CONNECTOR. THE AIR BAG CONNECTOR HAS BEEN GOING ON AND OFF FOR THE LAST TWO YEARS SINCE WE BOUGHT IT TWO YEARS AGO AS A GM CERTIFIED PRE-OWNED VEHICLE. I AM NOT SURE HOW THIS VEHICLE HAS NOT BEEN RECALLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502409March 11, 2013
STRUCTURE, ELECTRICAL SYSTEM
WATER WATER WATER LEAKING IN VEHIVLE EVERYWHERE. DRIPPING FROM REAR OVERHEAD LIGHTS, REAR BACK-UP SENSOR, AROUND EMERGENCY BRAKE, A-PILLARS ARE SOAKED, POOLING ON DRIVER SIDE FLOOR. WATER AND ELECTRICAL = NOTHING BUT PROBLEMS AND MORE PROBLEMS. THIS IS NOW OUR SECOND ACADIA IN THE LAST MONTH FIRST WAS A 07 WHICH WATER WAS ALSO LEAKING FROM EVEN MORE AREAS (OPENED OVERHEAD DVD AND WATER JUST POURED OUT). THAT VEHICLE WAS FIXED PER TSB YET PROBLEM NEVER SOLVED IT JUST CONTINUED TO LEAK. DEALERSHIP BOUGHT IT BACK ONCE THEY FOUND US A DIFFERENT ACADIA WHICH I NOW HAVE A 08. THEY SAID THEY FOUND OUT THAT THE 07'S WATER LEAKING WAS A MAJOR ISSUE BUT NOT WITH THE 08'S. WELL WE SIGNED THE PAPERS ON MARCH 1ST AND NO SUPRISE WATER LEAKING EVERYWHERE BY MARCH 10TH. I CONTACTED GMC AND WAS TOLD TO HAVE IT DIAGNOSED AND THEN THEY WILL PASS IT ON TO SOME OTHER DEPARTMENT CLAIM SPECILIST PERSON TO SEE IF THEY CAN HELP. OH YEAH AND FOUND OUT FROM GMC THAT THE TSB FOR DRAIN TUBE EXTENSIONS HAS ALREADY BEEN DONE ON VEHICLE. I AM HOPEFULL THAT GMC WILL TAKE CARE OF THIS ISSUE AT THEIR EXPENSE. ---WITH THE FIRST VEHICLE, AFTER WATER ISSUE STARTED MY WIFE WOULD BE DRIVING AND THE POWER SEAT WOULD MOVE ALL THE WAY FORWARD AND SHE COULD NOT STOP THAT FROM HAPPENING. SHE TRIED TO HIT THE BUTTON TO STOP THE SEAT FROM MOVING BUT IT WAS NON RESPONSIVE UNTIL THE SEAT WAS ALL THEY WAY FORWARD. MY WIFE AS VERY LONG LEGS AND SAID IF SHE WOULD HAVE HAD TO MAKE ANY SORT OF EMERGENCY MANOVERS SHE WOULD NOT HAVE BEEN ABLE TO. IF GMC DOES NOT RESLOVE THIS ISSUE I PLAN ON START THE PROCESS OF A CLASS ACTION LAWSUIT FOR ALL AFFECTED ACADIA OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502055March 8, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHOOK AND INDEPENDENTLY DECELERATED TO 10 MPH THEN STALLED. AFTER RESTARTING, THE TRANSMISSION FAILED TO SHIFT INTO REVERSE. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION WAVE PLATE FRACTURED WHICH CAUSED INTERNAL DAMAGE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501197March 4, 2013
STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE MAKING A TURN AT 25 MPH, THE STEERING FAILED. THE VEHICLE WAS MERGED TO THE SHOULDER AND RESTARTED THEN OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 84,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501261March 4, 2013
ENGINE
WAVE PLATE WENT OUT ON VEHICLE. THIS HAS HAPPENED TO HUNDREDS OF THESE 2008 VEHICLES. I WAS DRIVING FOUR CHILDREN AND VEHICLE COMPLETELY STOPPED. I WAS NOT OUT OF MILEAGE WARRANTY ONLY HAVE 70,000 BUT WAS OUT OF YEAR WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500766February 28, 2013
STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AN ABNORMAL NOISE SOUNDED FROM THE STEERING UNIT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ELECTRONIC POWER STEERING MODULE AND THE RODS WITHIN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500614February 27, 2013
POWER TRAIN
I WAS DRIVING TO THE STORE WHEN I TURNED A CORNER AND WENT TO HIT THE GAS TO GO AND I HAD NOTHING! MY CAR STARTED ROLLING BACKWARDS DOWN THE HILL INTO TRAFFIC. I WAS LUCKY TO NOT BE HIT. I SLAMMED ON THE BRAKES AND THREW IT INTO PARK. I TURNED MY CAR OFF AND RESTARTED IT AND TRIED TO MOVE IT AND I HAD NO DRIVE SO I TRIED TO PUT IT IN REVERSE TO BACK IT UP ON THE SIDE OF THE ROAD AND NOTHING I HAD NO DRIVE NO REVERSE NOTHING!!!!! I HAD IT TOWED TO THE SHOP AND I STILL KNOW NOTHING ON WHY IT HAPPENED EXCEPT THEY SAID THERE IS AN INTERNAL TRANSMISSION ISSUE. I HAVEN'T EVEN OWNED IT A YEAR. I RELY ON THIS CAR TO SAFELY GET MY THREE KIDS WHERE THEY NEED TO BE AND NOW I'M TERRIFIED TO PUT MY CHILDREN BACK IN THIS CAR AFTER READING ALL THE OTHER HORROR STORIES ABOUT THIS CAR. THERE NEEDS TO BE A RECALL!!!!!!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500692February 27, 2013
AIR BAGS, STEERING, POWER TRAIN, VISIBILITY/WIPER, EXTERIOR LIGHTING
I WAS TAKING MY DAUGHTER TO FLORIDA FOR CHEER LEADING COMPETITION; I WAS JUST OUTSIDE OF ILLINOIS WHEN THE CHECK AIRBAG LIGHT AND MESSAGE SCREEN CAME ON THANKFULLY THE LIGHT WENT OFF BUT CAME BACK ON ON OUR WAY BACK TO CHICAGO AND KEPT COMING ON AND OFF. TOOK IT TO DEALER BUT THEY ONLY SAID THAT THE HARNESS WAS TIGHT THEY ONLY WIGGLED IT AND LIGHT WENT OFF BUT CAME BACK A COUPLE OF DAYS LATER. THEN THE POWER STEERING STARTED MAKING NOISE DEALER SAID THEY DIDN'T HEAR ANYTHING AND DIDN'T DO ANYTHING AND NOISE IS GETTING LOUDER. THEN SUSPENSION STARED IT MAKING NOISE. TOOK IT TO DEALER AND HAD TIE RODS REPLACED. THEN THE SERVICE AIRBAG PROBLEM CAME BACK AND THIS TIME DIDN'T GO AWAY. TOOK IT TO THE DEALER AND THEY SAID THAT THE HARNESS WAS TO TIGHT AND THEY REROUTED IT SO IT WASN'T TIGHT ANYMORE. WORKED FOR A COUPLE OF DAYS AND ITS ON AGAIN BUT I DIDN'T TAKE IT BACK AND NOW IS PAST ITS WARRANTY.THEN HEAD LAMP WENT OUT. HAD TO PAY DEALER $180 (RIP OFF) NEXT THE OTHER HEAD LIGHT WENT OUT. MY NEPHEW REPLACED IT IN LESS THAN 10 MIN. NOW THERE IS A RECALL FOR THAT HEAD LIGHT PROBLEM. THEN WIPERS ARM CAME LOOSE FROM MOTOR I HAD MY COUSIN FIX IT FOR ME. NOW I HAVE HAD THE CHECK ENGINE LIGHT ON FOR A COUPLE OF WEEKS TOOK IT TO AUTOZONE CAME BACK WITH THE CODE TO REPLACE THE CANISTER PURGE SOLENOID NOW I HAVE THE TRANSMISSION PROBLEM, IT STARTED TO ACT FUNNY SHIFTING PRETTY HARD SOME TIMES AND THEN A FEW DAYS AGO I WAS DRIVING ON THE FREEWAY COMING HOME WHEN I NOTICE THE RPMS AT ABOUT 45000 AND IT WOULDN'T CHANGE GEARS AND THE FUEL GAUGE STARTED GOING NUTS I DON'T KNOW WHY AND HAD TO DRIVE IT HOME ON THE SAME GEAR. TOOK IT TO AUTOZONE AND CAME BACK WITH THE SAME CODE FOR THE SOLENOID PLUS P0700/P0716/P0717 FOR THE TRANSMISSION. NOW MY ACADIA IS JUST SITTING ON MY DRIVEWAY NO MONEY TO FIX IT AND DRIVING MY 15 YEAR OLD TRUCK HOPING GMC DOES SOMETHING ABOUT THIS NIGHTMARE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500709February 27, 2013
POWER TRAIN
TRANSMISSION STARTED SLIPPING BETWEEN 2ND AND 3RD GEAR THEN TWO DAYS LATER JUST QUIT IN A DRIVE THRU LANE AT A FAST FOOD. COULDN'T GET INTO ANY GEAR. I HAD TO HAVE PEOPLE PUSH IT OUT TO A SAFE LOCATION. TOWED IT HOME. NOW I HAVE A $18,000 PIECE OF SCRAP METAL SITTING IN MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499732February 22, 2013
STEERING
PARTS INSIDE THE POWER STEERING PUMP DESTROYED CAUSING METAL FILINGS IN THE POWER STEERING FLUID. THE FILINGS CAUSED THE THE RACK AND PINION SYSTEM TO FAIL RESULTING IN A COMPLETE LOSS OF POWER STEERING.THE VEHICLE BECAME EXTREMELY HARD TO STEER AND IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED! THERE IS NO RECALL ON THIS AND UNDOUBTABLY WILL RESULT IN FATALITIES.RESEARCH I HAVE DONE SAYS THIS IS A COMMON PROBLEM. PLEASE TAKE ACTION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498147February 14, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ARCADIA. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, THERE WAS A LOUD POP NOISE FROM UNDER THE VEHICLE. THE VEHICLE THEN BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CHECK ENGINE LIGHT WAS ALSO ILLUMINATED AND THE VEHICLE WOULD NOT MOVE FORWARD OR WHEN IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS ADVISED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 90,177.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496208February 2, 2013
POWER TRAIN
I'VE HAD THREE TRANSMISSIONS IN THIS CAR WITH ONLY 114,000 MILES. WAVE PLATE, TORQUE CONVERTER PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496115February 1, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT HE NOTICED A PUDDLE OF LIQUID UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED .THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 37,960.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493814January 22, 2013
ENGINE, POWER TRAIN
TRAVELING APPROXIMATELY 65 MPH IN THE FAR LEFT LANE OF A MAJOR HIGHWAY. GOING UP A SLIGHT INCLINE I TRIED TO ACCELERATE BUT THE CAR WAS NOT REACTING THEN THE RPMS WOULD SHOOT UP BUT THE CAR WOULD NOT REACT. I HAD TO CROSS 3 LANES OF TRAFFIC TO GET TO THE EMERGENCY LANE. THE CAR WOULD NOT GO OVER 20 MPH AFTER THAT AND STRUGGLED AT THAT. I MANAGED TO GET TO A GAS STATION. 1 TOW TRUCK, 1 RENTAL CAR AND NOW $1500 TO REPLACE THE "WAVE PLATES" AND "WAVE HOUSING". ADDITIONAL NOTE - THE CAR BROKE DOWN IN AUGUST 2012 AS WELL. IN THAT INCIDENT THE WATER PUMP HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494384January 22, 2013
POWER TRAIN
ON TWO OCCASIONS AFTER PUTTING THE VEHICLE IN PARK, TURNING OFF THE IGNITION, REMOVING THE KEY AND EXITING THE VEHICLE, IT ROLLED BACK AND ONLY STOPPED WHEN DRIVER JUMPED BACK IN AND APPLIED THE BRAKE. THIS OCCURRED ON A FLAT GARAGE SURFACE (NO INCLINE) ON BOTH OCCASIONS, WITH DIFFERENT DRIVERS ON EACH OCCASION. GMC DEALER SAYS THEY CAN NOT REPLICATE THE ISSUE AND THERE IS NOTHING TO REPAIR. THIS VEHICLE IS DANGEROUS, AS IT CAN ROLL BACK UNEXPECTEDLY, POTENTIALLY CAUSING SERIOUS BODILY INJURY OR DEATH, OR DAMAGE TO PHYSICAL PROPERTY. GMC RECALLED THE 2009 ACADIA FOR THE SAME ISSUE PREVIOUSLY, BUT MAINTAINS THERE ARE NO ISSUES WITH MY VEHICLE. I FOUND ADDITIONAL COMPLAINTS FOR THIS ISSUE ON THE 2008 ACADIA ON THE INTERNET AS WELL, SO THIS ISSUE IS NOT UNIQUE TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491990January 9, 2013
AIR BAGS
THE PASSENGER AIR BAG SENSOR/LIGHT AND WARNING LIGHT ON THE DASH BEGAN TO INTERMITTENTLY FLASH ON AND OFF AT ABOUT 60K MILES. DEPENDING ON HOW YOUR SITTING IN THE FRONT PASSENGER SEAT, THE PASSENGER AIR BAG LIGHT WILL FLASH ON AND OFF. WE TOOK THE VEHICLE TO THE DEALER WHERE WE PURCHASED AT ABOUT 71K MILES. THE SERVICE REP STATED THE PROBLEM WAS WITH THE PASSENGER PRESENCE SENSOR MODULE AND THAT IT WOULD NEED TO BE REPLACED. THE COST TO REPLACE WOULD BE AROUND $900. A QUICK ONLINE SEARCH NOTED MULTIPLE ACCOUNTS OF FAULTY PASSENGER AIR BAG SENSORS IN THESE CARS, NOT TO MENTION THAT THERE IS AN ACTIVE RECALL ON THE 2007 MODELS FOR THE AIR BAG CONTROL MODULE. WE FEEL THIS IS A SAFETY ISSUE THAT GM SHOULD HAVE TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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