GMC Acadia Complaints (2022)

52 consumer complaints on file.

#11570447February 7, 2024
AIR BAGS, STRUCTURE:BODY
Vehicle in a motor vehicle accident, hit from behind with great force. Airbags did not deploy. Three occupants in vehicle. The frame was easily damaged of the vehicle causing it to be totaled out. This VIN was not marked apart of recall but yet it does show it is. Recall was reported a week prior to incident unknowingly at the time of incident. Vehicle was hit at a stop red light by a Chevy suburban that drove away. The airbags should have went off. There is video image from local city traffic cam to show the hit. Good brakes though. Was able to hold onto the brakes and not hit the vehicle in front of me. Vehicle is at local salvage lot as of 2/8/24 and you may be able to grab it before it’s parted out or reconstructed.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#11562693December 30, 2023
ENGINE, POWER TRAIN
There are currently approximately 22,000 miles on this vehicle. On approximately December 22, 2023, the car was operating normally, and has been since purchased with 3 miles on it, the car was being parked into a flat parking spot at a local store, when the car was stopped completely, the engine/start button was pushed, which normally put the car into park and shut the car down, this time, the car shut down but NEVER went into Park and started to drift forward approximately 2 feet before the driver was aware that the car was moving. Luckily there was enough room left when the car was parked if not it would have hit another car or someone else. The passenger door was opened upon shut down and the passenger was getting out and that was the only way the passengers knew the car was still moving. The car or incident has not been reported to the dealer as of now but will be in the near future. There were no warning lamps or messages however the brakes were hit immediately upon recognition and the D light was still illuminated. This issue has not been recreated nor has it happened before.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545029September 17, 2023
POWER TRAIN
I had a noise in my front driver side and the car felt like it would pull or sputter. I took it to GMC and they said the bearings are miss threaded in the transmission and it is causing problems with the sputtering and control of the car. They said this is a known problem in GMC but they do not have a recall on the car or the parts to repair it. This is a safety risk because if the transmission is slipping then I could loose control of the car and crash. It can also damage other parts to the car. No warning light or check engine light came on in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540840August 25, 2023
FUEL/PROPULSION SYSTEM, BACK OVER PREVENTION: WARNINGS
My engine light came on, I took it to the service center where I purchase the vehicle. They state it is a evaporative emission canister purge pump. They state the part is on back order due to many vehicles having the same faulty part. I contacted GMC, they state the part is not available at this time. Secondly the park assist was recalled to be fixed. That part is also on back order and not available at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523860May 25, 2023
SERVICE BRAKES
The contact owns a 2022 GMC Acadia. The contact stated that while depressing the brake pedal to stop, smoke began to fill the cabin of the vehicle. The transmission was switched to the park position and the contact exited the vehicle and discovered flames and smoke coming from the front brake rotors. Moments later a clicking noise was heard and the unoccupied vehicle rolled down an incline and crashed into a tree and came to a stop. A police report was taken at the scene. The vehicle was towed to the local dealer. The cause of the failure was not determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 15,000.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11521482May 11, 2023
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER, EXTERIOR LIGHTING
The contact owns a 2022 GMC Acadia. The contact stated that while driving at night at an undisclosed speed, the instrument cluster light inadvertently turned on and off. Additionally, the speedometer was inoperable. The turn signal warning light was illuminated, and the headlights inadvertently illuminated on and off while driving. The vehicle was taken to the dealer on three separate occasions; however, the dealer was unable to duplicate the failure. The dealer replaced an unknown module, but the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508735February 23, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The back up camera went grainy, then completely black. The car is equipped with surround vision camera system. The camera system flashed on / off then completely blacked out. Then would randomly flash a partial picture, and then back to no picture.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503499January 24, 2023
SEAT BELTS
This is about my brand new Acadia. One of the seatbelt locks of the second row is missing. I did report the issue to the GMC local dealer and they’re to replace the missing lock, however, I was expecting to get GMC to take immediate action as this is a major safety concern. I have received no communication back from them yet. I’ve got the vehicle in Tijuana Mexico and typically drive it in both California USA and Baja California Mexico.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486422September 26, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Driver side blind spot monitor fails to detect vehicles. I first became aware of the problem as I was entering a freeway and nearly caused an accident. I scheduled service at my GMC dealership but had to wait two weeks for an appointment. The system stared working again just before the appointment and the dealer service department could not find a problem. My neighbor's 2021 GMC Acadia has the same issue. Does somebody have to die to correct a safety defect?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473509July 12, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Several times the Automatic Emergency Braking (AEB) was activated unnecessarily. Twice were at a 4-way stop. I was turning left with a stationary car (#1) across the intersection waiting to proceed next. As I got part of the way through the turn, the AEB reacked to the car (#1) and engaged. Slowing my car and almost brought it to a full stop in the middle of the intersection. I now drive the car with AEB disabled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467310June 3, 2022
VEHICLE SPEED CONTROL, LANE DEPARTURE: ASSIST
The cruise control does not down-shift the vehicle early enough. it does not react for the first 6mph over set point and then when it downshifts it only downshifts one gear. The vehicle exceeded 10mph over set point on a 6% grade and brakes had to be engaged because manual limit did not perform as intended at the moment. This might have been ok in the 90s but all other cars I had handled this much better in last 15 years. The lane keep assist attempts to drive the car into oncoming traffic when there are road patches present in the lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464131May 10, 2022
SEAT BELTS
passenger side seat belt does not buckle. The receiver piece for the buckle gets jammed and does not latch. My wife and I just had a baby and we are concerned about all the seat belts now, not sure if the others will give out as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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