GMC Acadia Complaints (2008)
854 consumer complaints on file.
- #10653186November 6, 2014POWER TRAIN
TRANSMISSION WENT OUT (WAVE PLATE) WHICH CAUSED THE ENGINE TO REV. UP. BECAUSE OF THIS I NOW HAVE TO HAVE THE ENGINE REBUILT AS WELL. I SEE THAT THERE ARE A LOT OF ISSUES WITH THE TRANSMISSION FROM SEARCHING ONLINE. WHY HASN'T GM RECALLED THIS AND MADE IT RIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10652407November 4, 2014STEERING
WHILE ATTEMPTING TO TURN INTO A PARKING SPOT AT A SHOPPING CENTER, I LOST POWER STEERING COMPLETELY. I WAS ABLE TO MAN HANDLE THE VEHICLE INTO A PARKING AREA THAT WAS SPARSELY OCCUPIED AND DID NOT HIT ANYTHING. IF I HAD BEEN IN A DIFFERENT AREA OF THE PARKING LOT, THERE WERE A LOT OF PEDESTRIANS, PUSHING STROLLERS AND MOST HAD CHILDREN WITH THEM. I COULD HAVE HIT SEVERAL OF THEM AND HAD NO CONTROL OVER THE VEHICLE. I TOOK IT TO THE MECHANIC AND HE SAID THAT THE RACK AND PINION NEEDED REPLACING. I HAVE NOW RECEIVED A BULLETIN FROM GMC ADVISING THAT IF I HAVE HAD A PROBLEM WITH STEERING, I SHOULD TAKE IT TO MY CLOSEST DEALER FOR THEM TO RUN A DIAGNOSTIC. HOWEVER, IF THE DIAGNOSTIC DIDN'T SHOW SPECIFICALLY THAT THE PROBLEM WAS THE POWER STEERING PUMP, THEN I WOULD BE RESPONSIBLE FOR THE COST OF THE DIAGNOSTIC PLUS ANY REPAIRS NEEDED. MY MECHANIC HAS ADVISED ME THAT THE PUMP IS FINE, BUT THE RACK AND PINION NEEDS REPLACING SINCE THE SEALS OR CYLINDERS HAVE BEEN LEAKING. I HAD TO ADD POWER STEERING FLUID AT ABOUT 23K MILES, BUT THE DEALER STATED IT WAS PROBABLY JUST NOT FILLED UP WHEN IT WAS OFF THE FACTORY LINE. SO, I HAVE TO LEAVE THE VEHICLE AT THE MECHANIC UNTIL I CAN AFFORD TO HAVE IT REPAIRED SINCE I DON'T WANT TO DRIVE IT. I COULD HAVE KILLED SOMEONE DUE TO THIS POWER STEERING FAILURE. MY RESEARCH SHOW THAT THIS PROBLEM IS COMMON FOR THE 2008 ACADIA AND I FEEL GM SHOULD STAND UP AND DO THE RIGHT THING FOR THOSE OF US WHO BOUGHT THIS VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10651838November 1, 2014SERVICE BRAKES
THE ABS WARNING LIGHT ON MY GMC ACADIA HAS COME ON MULTIPLE TIMES OVER THE LAST COUPLE OF YEARS. THE PROBLEM GOES AWAY AFTER ADDING BRAKE FLUID TO THE MASTER CYLINDER. AFTER SEARCHING ONLINE, THIS IS AN EXTREMELY COMMON PROBLEM WITH GMC ACADIA'S, WHERE THE MASTER CYLINDER LEAKS BRAKE FLUID INTO THE BRAKE BOOSTER. I AM CONCERNED THAT THIS IS A MAJOR SAFETY RISK, BECAUSE THE VEHICLE WILL LOSE BRAKING ABILITY AND AT ONE POINT, THE BRAKE BOOSTER IS NOT GOING TO WORK DUE TO THE FACT THAT IT IS FILLED WITH BRAKE FLUID. GM NEEDS TO STAND BEHIND ITS PRODUCTS ... NOT JUST SAY THAT THEY ARE THE "NEW" GM. THIS IS A MAJOR SAFETY HAZARD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10651303October 30, 2014POWER TRAIN
2008 GMC ACADIA. THIS YEAR/MODEL HAS HAD A LOT OF ISSUES WITH THE WAVE PLATE & TRANSMISSION. THE TRUCK WAS BROUGHT IN WITH 58K MILES AND HAD THE TRANSMISSION REPLACED IN 2011. THIS PAST WEEK, THE TRANSMISSION HAS STARTED TO MALFUNCTION AGAIN. SAME SYMPTOMS FROM 2011 WHEN THE TRANSMISSION NEEDED TO BE REPLACED. THE CAR DELAYS AS IT GOES IN AND OUT OF GEARS. THE CAR NOW HAS 98K MILES AND WILL NEED TO HAVE THE 2ND TRANSMISSION REPAIRED (3RD TRANSMISSION IN CAR IF YOU COUNT THE ONE IT CAME WITH). THE VEHICLE IS LESS THAN 6 YEARS OLD. LOOKING AT REPAIRS, THE COST WILL BE OVER $3500. LOTS OF OWNERS ARE RUNNING INTO THESE ISSUES WITH THE 2007/2008 ACADIA MODELS. I DON'T UNDERSTAND HOW GM IS NOT DOING A RECALL ON THESE VEHICLES TO ADDRESS THE ROOT ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10650794October 28, 2014AIR BAGS
HAD A DIFFICULT TIME GETTING APPT. TO FIX AIRBAG WHICH WAS RECALLED. WHEN THEY FIXED IT, THE AIRBAG LIGHT WAS STILL ON, SO THEY SAID THAT I HAVE TO PAY THE $600.00 TO REPAIR THE SIDE AIRBAG. I HAVE READ ONLINE ABOUT INNUMERABLE PROBLEMS WITH THE ACADIA 2008 AIRBAGS, JUST LIKE MINE. YOU GO IN TO HAVE THE RECALL FIXED AND THERE ARE PROBLEMS WITH THE OTHER AIRBAGS. I AM GOING TO CONSULT AN ATTORNEY ABOUT A CLASS ACTION SUIT SINCE THERE ARE SO MANY OF US WITH THIS EXACT PROBLEM. IT'S RIDICULOUS TO PAY FOR SOMETHING THAT IS SUPPOSED TO KEEP YOU SAFE BUT IN ACTUALITY MAY HARM YOU IF IT IS NOT TAKEN CARE OF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10650359October 27, 2014AIR BAGS
CONTACTED LOCAL GMC DEALERSHIP TODAY (10/27/14) ASKING ABOUT RECENT AIRBAG RECALL AND WHY WE HAVEN'T RECEIVED A RECALL LETTER. I NEED TO GET THIS FIXED AS: PASSENGER AIRBAG LIGHT GOES ON/OFF INTERMITTENTLY WHILE ADULT MALE (180 LB)/ADULT FEMALE (140 LB)/TEENAGE BOY (120 LB) ARE SITTING IN THE PASSENGER SEAT. NOW A SERVICE AIRBAG MESSAGE IS ALSO DISPLAYED. THE GMC DEALERSHIP STATED MY VIN IS NOT PART OF THE RECENT AIRBAG SAFETY RECALL, YET THE SYMPTOMS MY VEHICLE EXHIBIT ARE THE SAME AS OTHER VEHICLES COVERED WITHIN THE SCOPE OF THE RECALL. AFTER RESEARCH, IT IS EVIDENT THAT ALL 2008 GMC ACADIAS SHOULD BE COVERED BY THE AIRBAG SYSTEM RECALL(S). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10649918October 25, 2014STEERING, POWER TRAIN, ENGINE
STEERING LOCKS UP. WHEN YOU TAKE OFF FROM A STOP SIGN OR TRAFFIC LIGHT AND WANT TO MAKE A RIGHT OR LEFT TURN THE STEERING WILL LOCK UP TO A POINT WHERE YOU CAN'T TURN. THERE HAD BEEN SEVERAL OCCASIONS THAT I WAS ALMOST IN AN ACCIDENT. REPLACED RACK AND PINION 3 TIMES AND POWER STEERING. WATER PUMPS ARE DEFECTIVE, REPLACED 2 BEFORE 100,000 MILES TRANSMISSION WENT OUT AT 73,000 MILES. EVERY ISSUE THAT IS STATED ABOVE THE DEALER DIDN'T WANT TO REPLACE UNDER WARRANTY,EVEN AFTER CONTACTING GM. IT TOOK A LOT OF FIGHTING WITH GM TO REPLACE THE TRANSMISSION WHEN THERE WAS KNOWN PROBLEMS WITH THESE TRANSMISSIONS BEING FAULTY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10649725October 24, 2014AIR BAGS
GMC STATED MY VEHICLE VIN IS NOT PART OF THE RECENT RECALL ON THE HARNESS FOR THE AIRBAG AND SAFETY RESTRAINT SYSTEM. MY 2008 GMC ACADIA BEGAN SHOWING SYMPTOMS OF THE SYSTEM. THE PASSENGER AIRBAG LIGHT WOULD GO OFF INTERMITTENTLY WHEN AN ADULT WAS SEATED. I TOOK THE VEHICLE IN AND WAS TOLD GM WAS RECALLING THE VEHICLES FOR THE ISSUE. I TOOK IT TO THE GMC DEALERSHIP IN OCTOBER TO HAVE THE WORK DONE AND WAS TOLD THAT IT WAS NOT MY VIN WAS NOT IN THE RECALL. I TOLD THE DEALERSHIP TO FIX THE PROBLEM AND TELL ME WHAT WAS DONE TO CORRECT THE ISSUE. THEY STATED THAT THE RECALL WAS DONE AND IT FIXED. I SPOKE WITH GMC FOR REIMBURSEMENT AND THEY SAID THE VEHICLE IS NOT SUBJECT. MY CONCERN IS THAT THEY HAVE NOT IDENTIFIED THE VEHICLES THAT HAVE THE PROBLEM COMPLETELY AND THEY ARE NOT WILLING TO TAKE ANY ACTION TO IDENTIFY THE EXTENT OF THIS PREVIOUSLY IDENTIFIED PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10644880October 15, 2014STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH ATTEMPTING TO MAKE A TURN, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10644352October 13, 2014STEERING
SINCE THE DAY I PURCHASED MY 2008 GMC ACADIA I HAVE BEEN HAVING TROUBLE WITH THE POWER STEERING. WHEN I START TO TURN THE VEHICLE THE POWER STEERING GOES COMPLETELY OUT. IT CONTINUES TO GET WORSE DAILY. THE FIRST TIME I TOOK IT TO GM THEY TOLD ME THAT IT JUST NEEDED POWER STEERING FLUID. SO THEY FILLED IT UP. THIS DID NOTHING TO CORRECT THE PROBLEM. I TOOK IT BACK FOR A SECOND TIME, AND GM SAID THAT THEY COULD FIND NOTHING WRONG WITH THE POWER STEERING. THE POWER STEERING STOPS WORKING AND WHEN MAKING A TURN IT IS ALMOST IMPOSSIBLE TO MAKE THE TURN. NEXT, I TOOK MY ACADIA TO A INDEPENDENT REPAIR SHOP. THEY TOLD ME THAT THE STEERING RACK, OR AS GM CALLS IT, THE RACK AND PINION WAS CRACKED AND NEEDED TO BE REPLACED. I THEN SPENT AROUND $800 TO HAVE THE STEERING RACK REPLACED. I BEGAN DRIVING IT HOPING THIS WOULD SOLVE THE PROBLEM BUT IT DID NOT FIX THE STEERING PROBLEM. I TOOK THE ACADIA BACK TO GM, AND THEY LOOKED AT IT AGAIN. THEY TOLD ME THE RACK AND PINION, OR THE STEERING RACK WAS FAULTY. I TOLD THEM ABOUT REPLACING IT 3 MONTHS AGO, AND THEY TOLD ME THAT UNLESS I HAD REPLACED BOTH THE STEERING RACK AND THE PUMP AT THE SAME TIME THEN THE PART THAT WAS NOT REPLACED WOULD CAUSE THE OTHER PART TO FAIL. NEXT, I TOOK IT BACK TO THE LOCAL REPAIR SHOP AND TOLD THEM WHAT GM HAD SAID. THEY LOOKED AT THE STEERING RACK THAT THEY HAD REPLACED AND TOLD ME THAT THERE WAS ABSOLUTELY NOTHING WRONG WITH THE NEW PART THEY HAD REPLACED. THEY LOOKED INTO THE MANUALS AND INTERNET REPLACEMENT GUIDES FOR GM PARTS AND COULD FIND NOTHING SAYING YOU HAD TO REPLACE BOTH PARTS OR THE ONE THAT WAS NOT REPLACED WOULD FAIL. THE POWER STEERING CONTINUES TO FAIL. IT SHOULD BE RECALLED.GM WILL DO NOTHING UNLESS I REPLACE BOTH PARTS. I GUESS I WILL HAVE TO WAIT UNTIL SOMEONE DIES TO GET GM TO TAKE CARE OF THE PROBLEM AND HOLD THEIR COMPANY RESPONSIBLE FOR THE FAULTY PARTS ON THE 2008 GMC ACADIA. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641533October 5, 2014POWER TRAIN
TRANSMISSION WENT OUT CAR SLOWED TO 10 MPH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641514October 5, 2014STEERING
AT LOW SPEEDS, THE POWER STEERING SEEMS TO SHUT OFF. IT THEN RANDOMLY TURNS BACK ON. THIS IS EXTREMELY DANGEROUS BECAUSE WHEN TURNING THE WHEEL HARD TO MAKE UP FOR THE LACK OF POWER STEERING, IT SOMETIMES KICKS BACK ON WHICH MAKES THE VEHICLE VEER. ANOTHER EXAMPLE OF A DANGEROUS GMC ISSUE THAT THEY REFUSE TO ADDRESS UNTIL MULTIPLE PEOPLE DIE IN MVAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641524October 5, 2014EXTERIOR LIGHTING
I HAVE BEEN TOLD A MILLION TIMES NOW THAT I HAVE A HEADLIGHT OUT. IT'S MY DAYTIME RUNNING LIGHT ON THE PASSENGER SIDE. SO WHEN WE WENT TO CHANGE THE LIGHT BULB WE NOTICED THAT IT LOOKED BURNT SO WE CLEANED IT UP AND CHANGED THE BULB. A FEW WEEKS LATER THE LIGHT DID THE SAME THING BUT WOULD WORK ONCE IN A WHILE. WE TOOK IT APART AGAIN TODAY TO FIND THE SAME THING THAT THE HARNESS WAS AGAIN BURNT LOOKING. THIS IS AN EXTREMELY COMMON PROBLEMS WITH THE ACADIAS. I THINK IT IS GM'S RESPONSIBILITY TO FIX IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10641087October 3, 2014POWER TRAIN, STEERING
WELL A LOT HAPPENED WITH THIS CAR. FIRST THE POWER STEERING PUMP WENT OUT. THEN THE LIFTERS HAD TO BE REPLACED AT 54000 MILES. THEN AT 104000 MILES THE LIFTERS ARE BACK MAKING THE SAME NOISE THAT IT MADE THE LAST TIME I TOOK IT TO SHOP.THE TRANSMISSIONS WENT OUT AT 108000. GOT IT REPLACE. BUT THE HEADS ARE STILL RATTLING. THEN THERE IS THE ELECTRIC PROBLEM MY WINDOWS WANT GO UP OR DOWN MOST OF THE TIME THEY SAID THE MOTORS OR STILL GOOD IN THEM. THEY SAID THAT IT NEED ELECTRIC WORK THAT'S WHY MY GAUGES GO CRAZY SOMETIMES. THEN THERE ARE THE STRUTS AND SHOCKS THAT WENT OUT AT 60000 MILES. EVER SINCE I PUT MY CAR IN THE SHOP AT PEILTER CHEVROLET IN LUFKIN TEXAS I HAVE HAD NOTHING BUT TROUBLE. THEY FIX A RECALL IN THE TIRE AREA ON MY CAR, AND I THINK IT WASN'T DONE RIGHT. THEY DIDN'T PUT MY TIRE GUARDS ALL THE WAY BACK ON ITS MISSING SCREWS. THEY SAID THAT'S THE WAY IT WAS I TOLD THEM IT WASN'T HANGING DOWN WHEN THEY GOT IT. THEN WHEN THE REPLACE MY HEADS AND I PICKED UP MY CAR. THE BLACK GUARD PIECES THAT GOES UNDER THE HOOD HAD SCREW SETTING ON IT. THE WHERE NOT PUT BACK IN IT. THEN THERE WAS A 2 BIGGER SCREW AND THE DIDN'T KNOW WHAT THEY WENT TO. I HAD MORE THING WRONG WHEN I GOT MY CAR BACK FROM THEM THEN WHEN I CARRIED IT TO THEM. I RESEARCHED GMC ACADIA AND I REALIZED THAT A LOT OF PEOPLE HAD THE SAME THING LIKE LIFTERS REPLACEMENT, TRANSMISSION REPLACEMENT AT AROUND 90000 MILES TO 110000 MILES, PROBLEMS WITH THERE STRUTS AND SHOCKS. POWER STEERING AND MUCH MORE. WHAT I CANT FIGURE OUT IS WHY HASN'T THERE BEEN RECALL ON THE TRANSMISSION AND HEADS OR LIFTERS, IF EVERYBODY IS HAVING THIS MUCH TROUBLE OUT OF THESE PARTS ON THE 2008 ACADIA'S. WE ALL PAY GOOD MONEY FOR THESE VEHICLE'S AND TO HAVE THIS MUCH TROUBLE OUT OF THEM THERE NOT WORTH WHAT WE PAY FOR THEM WE ARE GETTING CHEATED OUT OF OUR HARD EARNED MONEY. THAT'S THE WAY I FEEL ABOUT IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10640794October 2, 2014POWER TRAIN
WHILE DRIVING THE TRANSMISSION DID NOT ENGAGE INTO THE NEXT GEAR AND THE ENGINE RPM'S WENT VERY HIGH FOR A SHORT TIME AND THE TRANSMISSION FINALLY ENGAGED THE NEXT GEAR VERY ROUGHLY. I IMMEDIATELY STOPPED AN PLACED THE VEHICLE IN PARK. I THEN PLACED THE VEHICLE IN DRIVE AND BEGAN TO ACCELERATE WHEN THE VEHICLE MISSED THE SAME GEAR AGAIN. I STOPPED THE VEHICLE AND PLACED I TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED THAT THE TRANSMISSION WOULD HAVE TO BE REBUILT OR REPLACED. HE INFORMED ME THAT THIS IS A MAJOR ISSUE WITH THIS VEHICLE AND THAT I SHOULD RESEARCH IT ON THE INTERNET WHERE YOU CAN FIND THOUSANDS OF THE SAME ISSUE FROM OWNERS OF THE SAME VEHICLE. THE PROBLEM THAT GMC IS AWARE OF IS A DEFECTIVE WAVE PLATE IN THE TRANSMISSION THAT FAILS, CAUSING THE ISSUE. THIS SHOULD BE RECOGNIZED AS A DEFECT AND GMC SHOULD BE HELD ACCOUNTABLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639986September 29, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 129,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639682September 28, 2014STEERING
WHEN TURNING INTO A PARKING SPOT OR DRIVEWAY, SLOW SPEEDS, STEERING LOSES POWER. HAS DONE THIS AS LONG AS I HAVE OWNED IT AND KEEPS GETTING WORSE. IT ALSO HAS A POPPING NOISE WHEN TURNING. WHAT IM READING IS THERE ARE ALOT OF COMPLAINTS OF THIS MATTER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639004September 25, 2014POWER TRAIN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WATER PUMP HAD FAILED. THE VEHICLE WAS REPAIRED.IN ADDITION, THE CONTACT STATED THAT THE TRANSMISSION FAILED AND SHE WAS NOT ABLE TO EXCEEDED MORE THAN 10 MPH. THE DEALER REPAIRED THE FUEL KIT, HOUSING, SENSOR AND COVER. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10639020September 25, 2014ENGINE
WHILE ON VACATION THE WEEKEND OF AUGUST 15-17, OUR VEHICLE'S CHECK ENGINE LIGHT CAME ON. WE TOOK IT TO THE GARAGE ON 8-26-14. AFTER 2 1/2 DAYS OF DIAGNOSING THE VEHICLE, THE DEALERSHIP ADVISED US WE HAD 2 BENT RODS IN CYLINDER 3 AND 4. WE CONTACTED GM TO OPEN A CASE STUDY. THE DEALERSHIP CALLED US AND ASKED US WHAT WE WERE LOOKING FOR AS A RESOLUTION. WE FELT THAT WITH ONLY 43,000 MILES ON IT, OUR VEHICLE SHOULD NOT BE HAVING SUCH DRASTIC ENGINE ISSUES. FURTHERMORE, THE ENGINE/TIMING COVER WAS ALREADY REPLACED AT 23,118 MILES. THE DEALERSHIP ASKED US TO VERIFY THAT THE VEHICLE HAD NO FLOOD HISTORY, GET DETAILS OF THE WARRANTY PROVIDED BY THE DEALER FROM WHOM WE PURCHASED IT, AND PROVIDE MAINTENANCE RECORDS. WE DID THAT. THE DEALERSHIP FIRST TOLD US THEY WOULD GIVE US $1,000 OFF A NEW VEHICLE (REALLY?). WE SAID WE STILL HAD A LOAN AND PAYMENT. THEY ADVISED US THEY WOULD BE ABLE TO COME CLOSE TO OUR CURRENT PAYMENT. WHEN WE SPOKE WITH THEM NEXT, THEY ADVISED THAT GM WOULD NOT BE PROVIDING ANY ASSISTANCE AND THAT THEY THINK NOW IT IS JUST A VALVE ISSUE. HOW CAN YOU GO FROM 2 BENT RODS TO A VALVE ISSUE? WE TOLD THE DEALERSHIP TO PUT THE VEHICLE BACK TOGETHER; WE WERE COMING TO GET IT. WE TOWED IT HOME. WE CONTACTED GM AGAIN TO LET THEM KNOW WHAT A BAD EXPERIENCE WE HAD WITH A DEALERSHIP THAT KEPT CHANGING THEIR STORY ABOUT WHAT GM WAS GOING TO DO TO HELP AND WHAT OUR PROBLEMS WERE. THEY ADVISED US WE COULD TAKE IT TO ANOTHER GARAGE AND HAVE ALL THE DIAGNOSTICS DONE AGAIN (AT OUR EXPENSE). THEN THE DEALERSHIP COULD CONTACT THEM TO SEE IF THERE IS ANY COST ASSISTANCE AVAILABLE. THEY SAID THAT SINCE WE DIDN'T BUY OUR VEHICLE FROM A GM DEALER AND DIDN'T SERVICE IT AT A GM DEALER (WE NEVER HAD AN ISSUE PRIOR TO THIS), WE WOULDN'T SCORE HIGH FOR COST ASSISTANCE FROM GM. WE AREN'T THE ONLY ONE IN THIS SITUATION ACCORDING TO RESEARCH. HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10638487September 23, 2014SERVICE BRAKES, ENGINE
I HAVE BROUGHT MY VEHICLE IN BEFORE OUR TRIP TO MASSACHUSSETTS TO THE GM DEALER IN HASTINGS, MN AS THE STOP ENGINE NOW/FUEL PRESSURE LIGHT KEPT COMING ON ALL THE TIME. THEY TOLD ME THAT IT IS PROBABLY JUST A SENSOR ISSUE. SO I DROVE MY CAR. IN THE LAST FEW WEEKS MORE LIGHTS CAME ON SUCH AS TRACTION CONTROL IS OUT, STABILIZATION NEEDS ATTENTION, BREAKS NEED ATTENTION, AND CHECK ENGINE. SO THEY FIGURED JUST MORE SENSOR ISSUE. 9/9/14 I WAS BACKING OUT A PARKING SPOT WITH A FRIEND OF MINE AND MY POWER STEERING WAS DISABLED AND ALMOST CAUSED AND ACCIDENT WHEN THE BREAK SERVICE LIGHT CAME ON. FINALLY MY HUSBAND TOOK IT BACK TO THE DEALER TO FIND THAT NOW I NEED A NEW TIMING CHAIN AND UPDATES $2045, TRANSMISSION CONTROL MODULE W/SOLENOID $1226.58, AND MASTER CYLINDER AND BRAKE BOOSTER $690.00. THEY SHOULD HAVE CAUGHT THIS BEFORE AS GM IS WELL AWARE OF THE ISSUES ACCORDING TO COMPLAINTS ONLINE AND THE SERVICE MAN WHO TOLD ME HE SEES THIS A LOT. I NOTICED THERE IS A RECALL ON 2007 AND 2009 FOR SEVERAL OF THESE ISSUES. HAD I NOT HAVE MY HUSBAND BRING THIS IN AGAIN I AM SURE THERE WOULD HAVE BEEN A SEVERE ACCIDENT INVOLVING ME AND POSSIBLY MY CHILDREN. GM OFFERED TO PAY FOR HALF THE SERVICES BUT HONESTLY THEY KNOW THIS IS AN ISSUE WITH THEIR MODEL. TO TELL PEOPLE NOTHING IS WRONG, NOTHING IS WRONG AND BAM EVERYTHING WRONG AT JUST 120K MILES SEEMS FISHY. I WANT THIS FIXED BEFORE SOMEONE GETS HURT. I HAVE A FRIEND WITH THE SAME MODEL WITH MANY OF THE SAME ISSUES. THIS IS NOT FAIR TO LEAVE CONSUMERS IN THE DARK CONSIDERING THIS IS VEHICLE MOSTLY USED BY FAMILIES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0