GMC Acadia Complaints (2014)

463 consumer complaints on file.

#11679166August 7, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received recall notification of NHTSA Campaign Number: 23V334000(Air Bags), and the vehicle was taken to the dealer several times for the recall repair; however, the contact was informed that the wrong parts were received. The contact was informed that the wrong color of part had been delivered. The contact stated that the issue had persisted for months. The manufacturer was made aware of the issue, and the contact was informed that the dealer would be contacted regarding the issue. Additionally, the contact stated the recall safety risk was major, and the contact was afraid that the vehicle would experience the failure. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678233August 4, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674046July 16, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact was advised about the VIN being included in NHTSA Campaign Number: 23V334000 (AIR BAGS) at the point of sale. However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672611July 10, 2025
AIR BAGS
Received a safety recall and called Greg Lair GMC to schedule repair. Service guy told me the part is backorder. Called first of June and dealer still says part backorder. Letter said the parts were available. Is the dealership just not wanting to comply with this recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669154June 25, 2025
FUEL/PROPULSION SYSTEM
Gas gauge is incorrect. When I put fuel in the tank within min gauge drops to empty. Car sputters when idling. Car stalled 10x or more. Fuel pump has been replaced. Fuel pump module has been replaced. Did not fix the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663597May 29, 2025
STRUCTURE:BODY
The driver's side door cracking away from the frame. My safe was put at risk due to the potential of the door falling off. It's a known problem for GMC vehicles. Yes the vehicle was inspected by a body shop. No warning or message came up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663765May 29, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662719May 23, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659684May 8, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657194April 28, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652679April 3, 2025
AIR BAGS
Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651758March 31, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V334000 (Air Bags); was performed; however, the failure persisted. The dealer was contacted and informed the contact that the failure was related to the front passenger's side air bag. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that a complaint could not be filed. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650609March 25, 2025
POWER TRAIN
2014 GMC Acadia Denali When accelerating the car is sputtering and slipping. The RPMs are increased. There is a delay in shifting and it is rough. The car jerks and has a pause when accelerating. This is an expensive repair. Is GMC going to help or make it a recall? My local mechanic suggests it gets repaired as soon as possible or sell it - am not comfortable selling it with a bad issue. Unsafe. GMC needs to correct this. GMC - do your part and make this right for your customers. I read many complaints regarding this issue. How many complaints does it take before GMC will make a recall on this issue? I also have a recall on the airbag. I have been having an issue with the light on for 2 years and called many times on it. Last year they said there was no active recall. I see now that there is one. I called and was told that I should have received a letter. I never received a letter of the official recall and the repair is covered. I am now waiting 4-8 weeks for the dealer to get the part in and for them to then call me to schedule an appointment. Why do they not have them in stock? I have been scared every time I drive my 2014 GMC Acadia knowing at any point the airbag could go off at any moment or if I was in an accident it may not inflate to save me. This is terrifying as a driver. Especially knowing that serious injury or death can happen. I hope GMC is going to do the right thing and make the transmission issue a recall and have parts on hand at dealers to get repairs fixed. What is GMC going to offer me and other customers to help pay for this serious issue to be fixed? As well as, pay for a rental car while waiting to get the issues resolved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647283March 10, 2025
AIR BAGS
I received a letter in 2022 regarding an airbag defect in my 2014 GMC Acadia which stated that they would call me when it is my turn to replace it. They airbag light or notification did not appear until 2024 which I called GMC to report it and schedule an service appointment. I was told that there was "NO DEFECT OR RECALL FOR AIRBAGS IN MY MODEL CAR" even after I explained the letter. I was then told I would have to pay 350 for it to be diagnosed then an additional costs for servicing. We continued to drive it as we do not have other options in HI. The airbag service light reappeared on [XXX] for 2 days and we are concerned why, where, how and who will take our complaint/life seriously? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645640February 28, 2025
POWER TRAIN
Transmission failure - needed to replace the transmission Experienced rough shifting, slipping, or hesitation and then transmission failed while driving almost causing a multicar accident. This is a widely known issue for my vehicle year. GMC would not assist with any coverage of the repairs. This issue needs to be a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644707February 25, 2025
AIR BAGS, POWER TRAIN
The contact owns a 2014 GMC Acadia. The contact stated that the AWD warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure with the air bags. The failure mileage for the AWD failure was approximately 175,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634635January 7, 2025
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when the parts were available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630945December 16, 2024
AIR BAGS
I've received a recall notice for my vehicle and the part to fix this issue has been on back order for over a year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629748December 9, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and a case was opened. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626153November 19, 2024
AIR BAGS
The contact owns a 2014 GMC Acadia. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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