GMC Acadia Complaints (2010)

343 consumer complaints on file.

#10433301October 27, 2011
ELECTRICAL SYSTEM
2010 GMC ACADIA. CONSUMER STATES VEHICLE WAS STRUCK BY LIGHTENING WHILE SITTING UNDER A CARPORT *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT START AND THE ALARM KEPT SOUNDING. THE VEHICLE WAS TOWED TO THE DEALER. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED A BODY CONTROL MODULE, A PCM, AIR BAG SENSOR AND ECBM WAS NEEDED TO MAKE THE NECESSARY REPAIRS TO THE VEHICLE. THE CONSUMER STATED THE DEALER HAD HER VEHICLE FOR 30 DAYS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430474October 17, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 GMC ACADIA. WHILE ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A LIGHT POST AND ANOTHER VEHICLE. A POLICE REPORT WAS FILED. SHE THEN APPLIED THE BRAKES IN ORDER TO STOP THE VEHICLE, STATING THAT SPEED HAD INCREASED 100 PERCENT. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE MANUFACTURER WAS NOTIFIED AND SENT AN INVESTIGATOR TO RETRIEVE THE BLACK BOX FROM THE VEHICLE. AFTER INSPECTION, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND THAT THE FAILURE WAS CAUSED BECAUSE SHE HAD DEPRESSED THE ACCELERATOR. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 26,733. UPDATED 11/07/11 *BF THE CONTACT DISPUTES THE MANUFACTURES CLAIM THAT THE VEHICLE OPERATED AS DESIGNED AND CLAIMS THE ACCELERATOR PEDAL WAS NOT PUSHED. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. UPDATED 01/23/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10427797September 28, 2011
ELECTRICAL SYSTEM
MY 2010 GMC ACADIA WAS SITTING UNDER MY CARPORT DURING AN ELECTRICAL STORM. LIGHTENING STRUCK THE VEHICLE, BUT DID NOT STRIKE ANY OF THE OTHER 3 VEHICLES IN THE YARD. THIS WAS THE ONLY VEHICLE WITH ON-STAR. MY FAMILY COULD HAVE BEEN SERIOUSLY INJURED IF WE HAD BEEN IN THE CAR. THE ENTIRE ELCTRICAL SYSTEM WAS KNOCKED OUT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427488September 26, 2011
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHILE ACCELERATING ON THE ENTRANCE RAMP FOR CENTRAL EXPRESSWAY, HWY 75, IT BECAME VERY SLUGGISH, AND ALL OF A SUDDEN HAD NO PICK UP. I NEARLY GOT REAR ENDED BY A FAST TRUCK! SINCE APRIL OF 2011 I NOTICED THAT IT HAD NO PICK UP. THE PROBLEM SEEMED TO GO AWAY, WHEN I LEARNED TO NOT ACCELERATE TOO MUCH TO ENTER THE HIGHWAY, JUST GRADUALLY VS IN A HURRY. THEN TODAY, SEPT 2011, WHILE DRIVING AT APPRX 45 MPH ON A BUSY ROAD, THE CAR SEEMED TO PULL BACK, AND THE TRACTION LIGHT COMES ON, AND BEEPS AT ME. IT WAS A SUNNY, DRY DAY. I PULL OVER IN A PARKING LOT, TURN OFF THE ENGINE, TO GET SOMETHING OUT OF MY TRUNK, AND IT WOULD NOT OPEN - AND, NO, THE OVERRIDE BUTTON WAS NOT ON. WEIRD. I START THE CAR, AND THE PROBLEM GOES AWAY, AND I DRIVE SAFELY BACK TO MY DESTINATION. WHY DOES THE PROBLEM ALWAYS EXIST WHEN I AM BY MYSELF, AND WATCH, WHEN I TAKE THE TIME OFF TO BRING IT TO THE DEALERSHIP, EVERYTHING WILL BE JUST FINE. I PRAY THAT I MAKE IT TO THE DEALERSHIP AND THEY DIAGNOSE SOME SORT OF DEFECT AND FIX IT BECAUSE IT STILL IS UNDER WARRANTY. I CANNOT BEAR THE WORSE CASE SCENARIO OF ANYTHING HAPPEN TO MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421595August 26, 2011
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM, STEERING, POWER TRAIN:AUTOMATIC TRANSMISSION
2010 ACADIA TRANSMISSION AND TRACTION CONTROL SAFETY PROBLEMS. WHILE DRIVING 70MPH ON THE HIGHWAY, THE TRACTION CONTROL SYSTEM ALARM CAME ON IN ADDITION TO A FLASHING STABILITY CONTROL AND ABS WARNING LIGHTS. THE REAR PASSENGER WHEEL LOCKED UP, THE TRANSMISSION DOWNSHIFTED INTO 3RD GEAR CAUSING THE VEHICLE TO VEER INTO THE RIGHT LANE. ADDITIONALLY, WE HAVE BEEN HAVING POWER STEERING PUM PROBLEMS WITH THE VEHICLE WHICH MADE THE VEHICLE DIFFICULT TO CONTROL IN THIS CIRCUMSTANCE. FORTUNATELY, THERE WAS NO OTHER VEHICLE IN THE RIGHT LANE AND MAANGED TO PUL THE VEHILE OFF THE ROAD. I HAD MY FAMILY IN THE VEHILE AT THE TIME WHICH MADE EVERYONE VERY SCARED FOR THEIR SAFETY. THE VEHICLE WAS TURNED OFF AND RESTARTED WHICH ERASED THE ABS AND TRACTION CONTROL WARNINGS, BUT THE ENGINE CHECK LIGHT REMAINED ON AND WAS UNABLE TO KEEP THE TRANSMISSION IN DRIVE. THE DEALER REPLACED SOME ECMS, BUT COULD NOT FIX THE POWER STEERING ISSUE. THREE WEEKS LATER, THE TRANSIMISSION STARTED SHIFTING HARD AND AFTER 2 VISITS TO THE DEALER IS NOT BEING IVESTIGATED FOR ANOTHER ECM FAILURE. THE ELECTRIC SYSTEMS AND POWER STEERING ISSUES MAKE THIS IS A VERY UNSAFE VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418090August 8, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXCESSIVE SOOT FROM EXHAUST SYSTEM, CAR IS WHITE, REAR IS COVERED WITH BITS OF SOOT EVER SINCE I PURCHASED THE VEHICLE IN AUG 2010 TILL TO DAY AUG 2011. DEALER STATED NOTING IS WRONG BECAUSE THE "CHECK ENGINE" LIGHT IS NOT ON. ON START UP AFTER OVERNIGHT PARKED-THERE IS A VISIBLE PUFF OF BLACK SMOKE. VEHICLE HAD 2800 MILES, THE DEALER TOLD ME THAT IT NEEDED TO BE DRIVEN, SO I DROVE 2000 MILES IN A WEEK, IT MADE NO SENSE TO ME AND IT DID NOT MAKE A DIFFERENCE. A CHEVY DEALER TOLD ME HE HAS HAD SIMILAR COMPLAINTS ON TRAVERSE MODEL (SAME ENGINE) BUT THEY CANNOT FIGURE IT OUT. I'M A FORMER WHEEL VEHICLE MAINTENANCE OFFICER US ARMY, THIS IS NOT NORMAL FOR AN ENGINE EXHAUST TO EMIT SOOT. IT IS A SIGN THAT THERE IS UNBURNED FUEL IN THE CYLINDERS. I AVERAGE 14.5 MPG. AND I BELIEVE THERE IS A FUEL LEAK OR FUEL BYPASS INTO THE CYLINDERS WHEN THE VEHICLE IS PARKED DUE TO THE PRESSURIZED FUEL SYSTEM OR JUST TOO MUCH FUEL THAT IS NOT EFFICIENTLY BURNED BEING ALLOWED TO ENTER THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410196July 1, 2011
AIR BAGS, ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT ON AN INTERMITTENT BASIS THE AIR BAG LIGHT WOULD ILLUMINATE ON THE INSTRUMENTL PANEL. THE VEHICLE WAS INSPECTED BY A DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT WHILE PULLING OUT OF HER DRIVEWAY AT A LOW SPEED THE VEHICLE SUDDENLY STALLED. SHE WAS UNABLE TO RESTART THE VEHICLE AND HAD TO PUSH IT TO THE SIDE OF THE ROAD. THE VEHICLE WAS THEN TOWED TO A DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407525June 20, 2011
STEERING
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE DRIVING APPROXIMATELY 60 MPH THE STEERING WHEEL LOCKED AND THE WOULD NOT TURN TO THE LEFT OR RIGHT. THE CONTACT APPLIED EXCESSIVE FORCE TO THE STEERING WHEEL IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS REPLACED THE STEERING PUMP. THE FAILURE OCCURRED THREE TIMES AND WAS TAKEN TO THE DEALER. THE TECHNICIANS REPLACED THE STEERING PUMP, PIPE AND GASKETS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS A THIRD TIME. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10398523May 2, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2010 GMC ACADIA. WHILE THE CONTACT STARTED THE IGNITION A SUBSTANTIAL AMOUNT OF BLUE AND BLACK SMOKE EMITTED FROM THE REAR EXHAUST TAIL PIPE FOR 35-40 SECONDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED HIM THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE APPROXIMATE FAILURE MILEAGE WAS 34.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10386998March 9, 2011
AIR BAGS
PASSAGER AIR BAG LIGHT GOES ON AND OFF AND GET SEVICE AIR BAG LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384002February 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHEN IN PARKED OR IDLING, THE VEHICLE WOULD ROLL BACKWARD WITHOUT ANY WARNING. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THEY ALTERED THE TRANSMISSION SO IT WAS PERFORMING ACCORDING TO ITS DESIGN. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS FOR SINCE 2010. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED EVOQ 03/01/11. UPDATED 4/01/11*BF UPDATED 05/06/11................UPDATED 07/19/12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10376482January 13, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT WAS DRIVING 70 MPH AND THE VEHICLE STARTED SPUTTERING AS IF THE VEHICLE WAS OUT OF GASOLINE AND THEN IT STALLED. THERE WAS GASOLINE IN THE FUEL TANK AT THE TIME OF THE FAILURE. THE CHECK ENGINE LIGHT CAME ON BEFORE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER AND AFTER THREE DAYS, THE CONTACT WAS TOLD THAT THERE WAS AN ENGINE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 9,000. ACCORDING TO THE INVOICE, THE VALVE SPRING BROKE AND WENT THROUGH THE CYLINDER AND SEIZED. UPDATED 09/19/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372350December 24, 2010
EQUIPMENT:MECHANICAL, POWER TRAIN
MY 2010 GMC ACADIA SLT ROLLS BACKWARD ON INCLINES EVEN THOUGH THE TRANSMISSION IS IN DRIVE. I HAVE DRIVEN AUTOMATIC TRANSMISSION VEHICLES FOR YEARS AND IN MY EXPERIENCE THEY ARE NOT SUPPOSED TO ROLL BACKWARD IN DRIVE. IF ANYONE IS BEHIND THE VEHICLE WHEN THIS OCCURS THEY COULD VERY WELL BE CRUSHED. THE DEALERSHIP STATED THIS IS NORMAL BEHAVIOR, BUT THIS IS NOT AND THEY SHOULD BE REQUIRED TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369519December 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2010 GMC ACADIA ROLLS BACKWARDS ON INCLINES EVEN THOUGH THE TRANSMISSION IS IN DRIVE. I HAVE DRIVEN AUTOMATIC TRANSMISSION VEHICLES FOR YEARS AND IN MY EXPERIENCE THEY ARE NOT SUPPOSED TO ROLL BACKWARDS IN DRIVE. IF ANYONE IS BEHIND THE VEHICLE WHEN THIS OCCURS THEY COULD VERY EASILY BE CRUSHED. THE DEALERSHIP ACTS AS IF THIS IS NORMAL BEHAVIOR BUT IT IS NOT AND THEY SHOULD BE REQUIRED TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10369262December 5, 2010
FUEL SYSTEM, GASOLINE
FOR THE LAST FEW WEEKS, THE FUEL LIGHT IN MY WIFE'S 2010 ACADIA WILL NOT GO OFF. WE TOOK IT TO THE DEALERSHIP. THEY TOLD US THERE WAS TOO MUCH ALCOHOL IN THE FUEL, @ 12%, AND IF IT REACHED 15%, THEY WOULD NEED TO DROP THE FUEL TANK. THEY SAID TO RUN A COUPLE OF TANKS OF 93 OCTANE THROUGH THE VEHICLE AND IT SHOULD CORRECT ITSELF. AFTER 8 TANKS OF 93 OCTANE AT $3/GALLON, THE LIGHT IT STILL ON. GAS STATIONS DO NOT READILY ADVERTISE OR DISPLAY THE % OF ALCOHOL IN THEIR FUEL, MUCH LESS IF ALCOHOL IS EVEN IN THE FUEL. IT SEEMS A BIT DISINGENUOUS ON THE PART OF GM TO HAVE THIS PROBLEM WITH THE ACADIA, KNOWING HOW ALCOHOL IS USED IN FUEL THESE DAYS. WE PAID A LOT OF MONEY FOR THIS VEHICLE, BUT CAN'T AFFORD TO RUN 93 OCTANE THROUGH IT THE REST OF THE TIME WE OWN IT. I'VE BEEN A BIG SUPPORTER OF GM, BUT THIS IS VERY FRUSTRATING AND INCREDIBLY DISAPPOINTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361841October 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2010 ACADIA FRONT WHEEL DRIVE , WHEN IN DRIVE OR IN PARK ON INCLINE THE CAR WILL ROLL BACKWARD OR FORWARD DEPENDING ON WHICH WAY THE INCLINE IS. IT DOES NOT HOLD WHEN YOU MOVE YOUR FOOT FROM THE BRAKE TO THE ACCELERATOR WHILE SITTING AT A TRAFFIC LIGHT OR WHEN YOU ARE PARKING. I HAVE HAD THE CAR BUMP A PASSENGER WHEN THEY WALKED AROUND THE FRONT OF MY CAR TO GET IN AND I HAD PLACED THE CAR IN PARK AND TOOK MY FOOT OFF THE BRAKE.I HAVE OWNED MANY CARS AND VANS AND HAVE NEVER EXPERIENCED THIS TYPE OF PROBLEM AND IT OCCURS OFTEN AND THE DEALERSHIP SERVICE DEPARTMENT IS IGNORING THE PROBLEM. IF AN ELDERLY PERSON OR CHILD SHOULD HAPPEN TO BE CLOSE TO THE CAR WHEN THIS HAPPENS IT COULD CAUSE SERIOUS HARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357402September 24, 2010
ELECTRICAL SYSTEM
ON 9/23/10 MY WIFE EXITED OUR 2010 GMC ACADIA LEAVING THE KEYS PARTIALLY INSERTED INTO THE IGNITION. TODAY 9/24/10 SHE HEARD A NOISE IN THE GARAGE. WHEN SHE OPENED THE DOOR SHE FOUND THE VEHICLE TRYING TO START BY ITSELF. WE DO NOT HAVE A REMOTE STARTER INSTALLED. SHE REMOVED THE KEYS AND TOOK THEM BACK INTO THE HOUSE. IF THE VEHICLE HAD STARTED DURING THE NIGHT WHILE WE WERE SLEEPING I MAY NOT HAVE BEEN ABLE TO SEND YOU THIS MESSAGE. LATER WHEN I RETURNED HOME I CALLED THE DEALERSHIP WHERE WE PURCHASED THE ACADIA AND REPORTED THE INCIDENT TO THEIR SERVICE SPECIALIST. THEY HAD NOT HEARD OF THIS PROBLEM BEFORE. HAS THIS PROBLEM BEEN REPORTED TO NHTSA? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353379September 1, 2010
EXTERIOR LIGHTING
2008 GMC ACADIA SL RIGHT (PASSENGER SIDE) LOW BEAM CONNECTOR AND BULB BURN'T AND WIRES HAVE BEEN MELTED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344383July 20, 2010
TIRES:BEAD
2010 GMC ACADIA. CONSUMER STATES PROBLEMS WITH TIRES *TGW THE CONSUMER STATED HER HUSBAND NOTICED THE TWO FRONT TIRES HAD AIR BUCKLES IN THEM. IT WAS DETERMINED, THAT THE TIRES WERE INSTALLED INCORRECTLY. THE FRONT TIRE BEADS WERE TORN DURING INSTALLATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343165July 14, 2010
EXTERIOR LIGHTING
WHILE DRIVING MY 2009 GMC ACADIA THE PASSENGER LOW BEAM WENT OUT. UPON OPENING THE HOOD WHEN I STOPPED I NOTICED THE DISTINCT ODOR OF BURNT PLASTIC. UPON FURTHER EVALUATION WHILE REMOVING THE BULB I OBSERVED THAT THE INSULATION FOR THE WIRING HARNESS HAD MELTED OFF AND SHORTED AT THE INTERFACE BETWEEN THE WIRE AND CONNECTOR. THE CONTACT FOR THE BULB ALSO EXHIBITED CHARRING AT THE CONNECTOR CONTACT. AN INTERNET SEARCH FOR A REPLACEMENT BULB ALERTED ME THAT THERE IS A SERVICE BULLETIN (09-08-42-004) ADDRESSING THE REPLACEMENT OF THIS HARNESS SHOULD THE HEADLIGHT FAIL. I FEEL THIS IS A OEM DESIGN FLAW AND SAFETY ISSUE SINCE THE HARNESS CAN SHORT OUT TO THE POINT TO WHERE THE INSULATION IS MELTED COMPLETELY OFF EXPOSING BARE WIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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