GMC Acadia Complaints (2014)

463 consumer complaints on file.

#11270812October 24, 2019
POWER TRAIN
CAR WAS BANGING INTO SECOND GEAR PERIODICALLY SINCE THE DAY WE GOT IT AS A CPO ABOUT TWO YEARS AGO. THE DEALER SAID IT WAS NORMAL. FAST FORWARD TO LAST WEEK WHEN ALL OF A SUDDEN THE CAR WAS BUCKING AND SLAMMING INTO GEARS AND STALLING OUT AT LIGHTS. WE BROUGHT IT TO THE DEALER AND THEY SAID THAT THE CAR NEEDED A TRANSMISSION AND IT WAS OUT OF WARRANTY. GM CORPORATE DID NOTHING TO HELP WITH THE COST AND NOW I'M ON THE HOOK FOR A $6,000 BILL. PLUS I HAVE TO FIND A RENTAL CAR TO WAIT FOR THE BACK ORDERED TRANSMISSION TO ARRIVE BECAUSE OF THE STRIKE. NEVER AGAIN GM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269583October 20, 2019
AIR BAGS
STARTED THE CAR ON A RAINY DAY AND THE AIRBAG LIGHT CAME ON AND A MESSAGE DISPLAYED "SERVICE AIR BAG". I TURNED THE CAR OFF AND STARTED THE CAR AGAIN AND THE MESSAGE AND AIRBAG LIGHT STAYED ON. I HAVE SEARCHED SEVERAL FORMS WHERE SEVERAL CONSUMERS ARE HAVING THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269772October 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
THE STEERING TWO DAYS PRIOR TO THE INCIDENT WAS REALLY TIGHT AND HARD TO STEER AS IS THERE WERE NO POWER STEERING THE VEHICLE TWO DAYS LATER BROKE DOWN ON THE INTERSTATE I WENT FROM 70MPH TO 30MPH WITHIN SECONDS WAS ALMOST REAR ENDED THE SEAT BELT JERKED MY SHOULDER IT JERKED SO HARD WHEN THE ENGINE REDUCED POWER DUE TO WHAT THE MESSAGE ON THE DASH SAID WAS A TRACTION CONTROL SYSTEM FAILURE I SPENT 1600 GETTING THE POWER STEERING PUMP, WATER PUMP AND WHAT THEY SAID WAS A LOOSE WIRE CAUSING TH TRACTION CONTROL PROBLEM FIXED JUST FOR THE CAR TO BREAK DOWN AGAIN WITH THE SAME TRACTION CONTROL SYSTEM FAILURE MESSAGE THE CAR SLOWED DOWN SO QUICKLY I HIT THE STEERING WHEEL WITH MY SEAT BELT ON AND THE BREAKS WERE VERY HARD TO PUSH I HAD TO CRAWL TO A STOP ALMOST GOT REAR ENDED AGAIN AND NO STEERING THIS CAR IS NOT SAFE THERE SHOULD BE A LAW SUIT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268723October 15, 2019
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
THE GEARS SOMETIMES DOES A HARD PUSH WHEN CHANGING GEARS AUTOMATICALLY. THE DASHBOARD LIGHT KEEPS TURNING OFF AND DRIVER CAN NOT SEE THE SPEEDOMOTOR ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266699October 7, 2019
AIR BAGS
MY "SERVICE AIR BAG" LIGHT AND WARNING CAME ON AND WE TOOK IT TO A MECHANIC WHO STATED IT IS THE WIRING UNDER MY DRIVERS SEAT CAUSING THE WARNING LIGHT. THE LIGHT FIRST CAME ON A FEW DAYS AGO WHEN I TURNED MY CAR ON AND WE HAVE SINCE DISCOVERED THE LIGHT WILL GO ON AND OFF IF I MOVE MY DRIVERS SEAT FORWARD AND BACK, BUT THIS IS A TEMPORARY FIX AS THE WARNING LIGHT STAYS ON IN THE SEAT POSITION I NEED TO KEEP IT IN FOR DRIVING. THIS IS THE SAME ISSUE AS THE RECALLED 2008-2013 GMC ACADIA. MINE IS A 2014 AND NOT A PART OF THE OFFICIAL RECALL, BUT CLEARLY THIS IS THE SAME ISSUE AND NEEDS TO BE RECALLED AND REPAIRED AT THE EXPENSE OF GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11265546October 2, 2019
AIR BAGS
SERVICE AIG BAG LIGHT HAS ILLUMINATED. FROM THE RESEARCH I HAVE DONE, WHEN THIS OCCURS, IT DISABLES THE AIRBAGS FROM FUNCTIONING WHEN THE VEHICLE IS IN AN IMPACT COLLISION. IT APPEARS THAT THERE WAS A RECALL ON GMC ACADIAS FOR THIS ISSUE THROUGH THE 2013 MODEL. THIS IS AN ON-GOING ISSUE WITH THE ACADIA THAT RESULTS IN A POTENTIALLY LIFE THREATENING SAFETY FEATURE NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255519September 16, 2019
SERVICE BRAKES
IN ORDER TO STOP MY VEHICLE I'M HAVING TO APPLY A LOT OF PRESSURE TO THE BRAKE. ON SEVERAL OCCASIONS WHEN I'M DRIVING IT SOUNDS LIKE THE BRAKES ATTEMPT TO ENGAGE ON THEIR OWN AND MAKE A SCRUBBING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255329September 13, 2019
EXTERIOR LIGHTING
VEHICLE HEADLIGHTS ABRUPTLY STOPPED WORKING. HEADLIGHTS ARE IN AUTO RUNNING LIGHTS POSITION, BUT WILL NOT TURN ON. NO HEADLIGHTS AVAILABLE, ONLY OPTION TO USE IS FOG LIGHTS. THIS OCCURRED AFTER 9 PM ON A HIGHWAY, CREATING A SERIOUS SAFETY HAZARD. VEHICLE BROUGHT TO 3 DIFFERENT MECHANICS SHOPS AND NO PROBLEMS WITH HEADLIGHTS WERE DETECTED, NO PROBLEMS WITH FUSES, COMPUTER OR BATTERY DETECTED, NO LAMPS NEEDED REPLACEMENT. TWO MONTHS LATER NO SOLUTION FOUND. THE VEHICLE IS NOT OPERATIONAL DURING POOR WEATHER OR AFTER DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253413September 5, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), SEATS
THERE ARE HUNDREDS IF NOT THOUSANDS OF 2014 ACADIA OWNERS HAVING A SERVICE AIR BAG LIGHT COME ON AND WONT GO OFF. THERE WAS A RECALL FOR ALL ACADIA'S OF 2013 AND EARLIER THAT HAD A RECALL TO FIX THIS DANGEROUS ISSUE. 2014 NEEDS TO BE INCLUDED IN THIS RECALL. THIS IS A SAFETY HAZARD AND POSSIBLE DEATH UPON IMPACT ISSUE IF AIRBAG DOESNT GO OFF DUE TO GMC'S NEGLIGENCE IN DEALING WITH THE SAME ISSUE PREVIOUS MODELS HAD. GMC COULD FACE LAWSUITS IF SOMEONE IS KILLED DUE TO THIS ISSUE ON THIS YEAR ACADIA. ITS APPROX $500 TO FIX AND IS A CONSISTENT PROBLEM ACROSS MANY OWNED ACADIAS. MY CAR HAS NEVER BEEN IN AN ACCIDENT OR HAD THE AIRBAG DEPLOYED. THIS NEEDS TO BE DEALT WITH IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252187August 29, 2019
UNKNOWN OR OTHER
GAS GAUGE SUDDENLY DROPPED TO "0" WHILE DRIVING ON INTERSTATE YET IT HAD GAS IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251969August 28, 2019
ELECTRICAL SYSTEM
THE FUEL GAUGE DROPS TO E WHEN YOU STILL HAVE APPROX 1/4 TANK OF FUEL. THERE WAS RECALL FOR THIS BUT IT SEEMS IT DOES NOT COVER MY VEHICLE BY VIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245261August 20, 2019
AIR BAGS
THERE ARE HUNDREDS IF NOT THOUSANDS OF 2014 ACADIA OWNERS HAVING A SERVICE AIR BAG LIGHT COME ON AND WONT GO OFF. THERE WAS A RECALL FOR ALL ACADIA'S OF 2013 AND EARLIER THAT HAD A RECALL TO FIX THIS DANGEROUS ISSUE. 2014 NEEDS TO BE INCLUDED IN THIS RECALL. THIS IS A SAFETY HAZARD AND POSSIBLE DEATH UPON IMPACT ISSUE IF AIRBAG DOESNT GO OFF DUE TO GMC'S NEGLIGENCE IN DEALING WITH THE SAME ISSUE PREVIOUS MODELS HAD. GMC COULD FACE LAWSUITS IF SOMEONE IS KILLED DUE TO THIS ISSUE ON THIS YEAR ACADIA. ITS APPROX $500 TO FIX AND IS A CONSISTENT PROBLEM ACROSS MANY OWNED ACADIAS. MY CAR HAS NEVER BEEN IN AN ACCIDENT OR HAD THE AIRBAG DEPLOYED. THIS NEEDS TO BE DEALT WITH IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242183August 7, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ABOUT A MONTH AGO MY CAR STARTED LOSING POWER WHEN DRIVING. IT OFTEN HAPPENS WHEN ENTERING OR EXITING THE HIGHWAY. THE LAST TIME IT HAPPENED WAS YESTERDAY ON THE HIGHWAY OFF RAMP. THE CAR LOSES POWER AND A MESSAGE COMES ON SAYING SERVICE STABILITRAK TRACTION CONTROL OFF ENGINE POWER REDUCED, THE ENGINE IDLES ROUGH AND I CANNOT GET BACK UP TO SPEED. I HAVE TO STOP THE CAR COMPLETELY, TURN IT OFF AND WAIT 20-30 SECONDS THEN TURN IT BACK ON. I HAVE TAKEN THE TWICE TO THE DEALER AND THEY CANNOT FIND A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241809August 5, 2019
AIR BAGS
ON SATURDAY EVENING AUGUST 3, 2019 MY WIFE, WHO WAS DRIVING OUR 2014 GMC ACADIA, REPORTED TO ME THAT A RED AIR BAG WARNING LIGHT AND THE MESSAGE "SERVICE AIR BAG" CAME ON AND REMAINED ON WHILE DRIVING. ON SUNDAY AUGUST 4, THE WARNING LIGHT AND MESSAGE WENT OFF DURING THE DAY WHEN I WAS DRIVING THE VEHICLE, BUT LATER CAME ON WHEN MY WIFE DROVE THE VEHICLE DURING THE EVENING. ON MONDAY AUGUST 5 WHILE I WAS DRIVING THE ACADIA, BOTH THE WARNING LIGHT AND MESSAGE "SERVICE AIR BAG" CAME ON AND STAYED ON WHILE DRIVING. ON MONDAY AUGUST 5 I DROVE THE ACADIA TO A GM DEALERSHIP AS SOON AS IT OPENED. THE DEALERSHIP SAID THERE WERE TWO DIAGNOSIS CODES FOR TWO SEPARATE FAILURES RELATING TO THE AIR BAGS. THE FIRST WAS CODE B0022 (WHICH THE DEALERSHIP SAID WAS RELATED TO A WIRING FAILURE). THE DEALERSHIP ADVISED THIS FAILURE CODE OF B0022 WAS COVERED UNDER WARRANTY PURSUANT TO GM SPECIAL COVERAGE ADJUSTMENT NUMBER 15804. THE DEALERSHIP SAID THAT THE SECOND DIAGNOSIS CODE WAS B0058 (WHICH THE DEALERSHIP SAID WAS A FAILED SENSOR). THE DEALERSHIP SAID THAT BOTH OF THESE PROBLEMS NEEDED TO BE FIXED IN ORDER FOR THE AIRBAGS TO WORK. THE DEALERSHIP SAID, HOWEVER, THAT REPLACEMENT OF THE SENSOR WAS NOT COVERED UNDER ADJUSTMENT 15804. THE DEALERSHIP DID OFFER A DISCOUNTED CHARGE FOR REPLACEMENT OF THE FAILED SENSOR AND AS OF THIS WRITING THE VEHICLE REMAINS AT THE DEALERSHIP TO MAKE ALL REPAIRS NECESSARY FOR THE AIR BAGS TO WORK. I HAVE ADVISED THE DEALERSHIP OF MY INTENTION TO REPORT THE SENSOR FAILURE ISSUE TO NTSB SO THAT NTSB AND GM ARE AWARE OF IT. I HAVE ALSO REPORTED THE ABOVE TO GM CUSTOMER ASSISTANCE AND AM AWAITING A RETURN CALL FROM A "SENIOR ADVISOR". I HAVE ALSO REQUESTED THAT GM COVER ALL COSTS RELATING TO THE SENSOR FAILURE AS WELL AS THE WIRING FAILURE AS I HAVE BEEN INFORMED BY THE DEALERSHIP THAT BOTH RELATE TO THE FAILURE OF THE AIR BAG SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240920July 31, 2019
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION
MY SERVICE TRACTION CONTROL AND SERVICE STABLILITREK COMES ON WHILE I'M DRIVING WHICH IS VERY BECAUSE THE CAR JERKS WHEN TRYING TO DRIVE AT A CERTAIN SPEED. AND WHEN I GO AROUND A CURVE THE STABLILITREK ACTIVE COME ON AND THE CAR MAKES A HUMMING NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233868July 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE STALLED FOR APPROXIMATELY 2 TO 3 SECONDS AND THEN JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DESERT SUN ROSWELL (1266, 2601 W 2ND ST, ROSWELL, NM 88201, (575) 625-1000) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 82,550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233014July 18, 2019
AIR BAGS, UNKNOWN OR OTHER
AIR BAG WARNING LIGHT IN THE DISPLAY INTERMITTENTLY COMES ON AND REMAINS ON FOR SEVERAL DAYS TO SEVERAL WEEKS THEN CLEARS FOR A PERIOD OF TIME THEN REPEATS. HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE WHEN PRESENTING FOR DIAGNOSTIC REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230418July 9, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 GMC ACADIA. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BERLIN CITY NISSAN OF PORTLAND (227 MAINE MALL RD SOUTH, PORTLAND, ME 04106, 207-390-8982) WHERE THE CONTACT WAS INFORMED THAT THEY WERE NOT EQUIPPED TO REPAIR THE AIR BAGS. THE CONTACT TOOK THE VEHICLE TO ANOTHER DEALER (BILL DODGE GMC BUICK, 2 SAUNDERS WAY, WESTBROOK, ME 04092, (207) 420-8987) WHERE IT WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,090.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228929July 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2014 GMC ACADIA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) BY SERRA BUICK GMC CADILLAC (12300 30 MILE RD, WASHINGTON, MI 48095, (586) 331-2540). AFTER THE CONTACT RETRIEVED THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. SERRA BUICK GMC CADILLAC (12300 30 MILE RD, WASHINGTON, MI 48095, (586) 331-2540) DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,725.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228488June 30, 2019
AIR BAGS
"SERVICE AIR BAG" LIGHT CAME ON. DEALER MADE WIRING REPAIR TO A SIR MODULE AND REPLACED A SIR SYSTEM SENSOR FOR APPROXIMATELY $530. IMMEDIATELY AFTER PICKING THE VEHICLE UP FROM THE DEALER THE "SERVICE AIR BAG" CAME ON AGAIN. THE DEALER WAS ABLE TO FIND A "BULLETIN" FROM GMC ADVISING TECHNICIANS TO CORRECT PROBLEM BY SOLDERING SOME ELECTRICAL CONNECTIONS. THIS APPEARS TO HAVE SOLVED THE PROBLEM. THIS SEEMS TO BE A SUBSTANTIAL DESIGN FLAW AND SERIOUS SAFETY ISSUE FOR A MISSION CRITICAL SYSTEM WHERE RELIABILITY IS PARAMOUNT. THIS PART DOES NOT ROTATE, IT IS NOT SUBJECT TO ANY UNKNOWN WEAR AND TEAR, THERE ARE NO PREVENTATIVE MAINTENANCE ACTIONS PROVIDED BY THE MANUFACTURER. IT ALSO APPEARS THAT GMC HAS NOT ADEQUATELY ADVISED THEIR DEALERS AND TECHNICIANS THAT THIS DEFICIENCY EXISTS AND WHAT THE PROPER CORRECTIVE ACTIONS IS WITHOUT EXORBITANT COSTS TO THE CONSUMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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