GMC Acadia Complaints (2010)

343 consumer complaints on file.

#10578178April 8, 2014
STEERING
STEERING HAS INTERMITTENT LOSS OF POWER MAKING VEHICLE CONTROL DIFFICULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578203April 8, 2014
ELECTRICAL SYSTEM
IGNITION SWITCH -- WE BOUGHT OUR 2010 GMC ACADIA FROM THE FORT WORTH FEDERAL COMMUNITY CREDIT UNION IN 2012. SOMETIME IN SEPTEMBER 2013 WE WERE ON I-35W FREEWAY DRIVING FROM FORT WORTH, TEXAS TO OKLAHOMA. THE SPEED WAS BETWEEN 65-68 MPH. SUDDENLY, THE ACADIA LOST ALL POWER. I YELLED ?WHAT THE HELL!!? THE RPMS DROPPED DRASTICALLY AND THE SPEEDOMETER WENT DOWN TO THE LOW 20S. I HAD NO POWER STEERING. I DID NOT TURN OFF THE KEY. I ENGAGED MY EMERGENCY FLASHERS. WITH GREAT STRENGTH MANAGED TO STEER THE ACADIA UNTO THE EMERGENCY SHOULDER. WHILE THE CAR WAS COASTING THE ENGINE CRANKED UP AGAIN AND SPEED INCREASED TO NORMAL. I TOLD MY WIFE THAT MAYBE THE ENGINE ?VAPOR? LOCKED. WE DISCUSSED RETURNING TO FORT WORTH BUT DECIDED TO CONTINUE THINKING IT WAS A ?VAPOR? LOCK. THE ACADIA RAN WELL TO OKLAHOMA AND BACK HOME. IT DID NOT DO IT AFTER THAT ON THE FREEWAY. WE NOTICED HOWEVER THAT WHEN SLOWING TO ABOUT 5-10 MPH TO ENTER OUR DRIVEWAY OR OTHER ENTRANCES, THE POWER STEERING BECAME VERY HARD AND DIFFICULT TO CONTROL ON SEVERAL OCCASIONS. THIS PROBLEM OCCURRED WAY BEFORE WE HAD EVEN HEARD OF ?IGNITION SWITCH? ISSUES. THE IGNITION SWITCH HAS NEVER BEEN DIAGNOSED AS WE DID NOT THINK IT WAS A PROBLEM AT THE TIME. HAD MY WIFE BEEN DRIVING BY HERSELF, SHE WOULD HAVE PANICKED IF SHE LOST POWER ON THE FREEWAY AND WAS UNABLE TO CONTROL THE VEHICLE TO GUIDE IT OUT OF TRAFFIC INTO A SAFE AREA FROM THE HEAVILY TRAFFIC FREEWAY. WILL MY CAR BE IN THE RECALL FOR IGNITION SWITCH.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576355April 1, 2014
STEERING
THE ACADIA LOSES POWER STEERING AT SLOW SPEEDS. TURNING INTO PARKING SPOTS, BACKING UP AND SIMILAR SLOW MOVING MANEUVERS MAKE IT VERY DIFFICULT TO TURN THE CAR. I HAVE NOT LOCATED MY MODEL LISTED ON THE RECALL LIST AND I WANT YOU TO BE AWARE THAT IT IS ALSO HAVING A POWER STEERING PROBLEM. I AM WAITING FOR A LOANER CAR TO TAKE MY CAR INTO THE DEALER FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575825March 31, 2014
POWER TRAIN, STEERING
THIS HAS HAPPENED SEVERAL TIMES SINCE I'VE BOUGHT THIS TRUCK LAST YEAR. RIGHT AFTER I BOUGHT IT, I HAD TO PAY OUT OF POCKET TO HAVE THE POWER STEERING BOX REPLACED ($1200.00) SINCE THEN, WHILE DRIVING MY STEERING GETS HARD TO TURN EITHER WAY AND THE ENGINE EVEN STOPPED RUNNING A FEW WEEKS AGO WHILE ON THE INTERSTATE, I HAD TO PULL OFF THE ROAD. THE TRUCK ALSO MAKES A POPPING SOUND WHILE TURNING TOO. SINCE I HAVE BOUGHT THE TRUCK, I HAVE HAD NOTHING BUT PROBLEMS, WITHIN 2 WEEKS OF BUYING IT, I HAD TRANSMISSION LEAK AND OIL LEAK THAT HAD TO BE FIXED. I WANT SO BAD TO GET OUT OF THIS TRUCK. I AM THE SOLE PROVIDER IN MY HOME, SINGLE MOTHER OF 3 KIDS AND THIS VEHICLE IS USED FOR OUR DAILY COMMUTES AND MY JOB. WHEN SLOWING DOWN TO COME TO A STOP THE TRUCK ALSO LUNGES FORWARD A FEW TIMES BEFORE STOPPING COMPLETELY. ALSO WHEN GOING DOWN THE ROAD THE RPM WILL LUNGE UP FOR NO REASON AND YOU CAN HEAR IT LIKE IT IS TRYING TO SHIFT TO A HIGHER GEAR OR LIKE I HAVE PRESSED THE GAS, WHICH I HAD NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574309March 24, 2014
STEERING
POTENTIAL SAFETY ISSUE - WHILE APPROACHING A TRAFFIC LIGHT WITH THE INTENTION OF TURNING LEFT, I SLOWED DOWN TO A SUITABLE SPEED TO NEGOTIATE THE TURN. SUDDENLY THE STEERING WAS VERY HEAVY AND REQUIRED EXTREME FORCE TO GET THE VEHICLE TO NAVIGATE THE TURN. AFTER THIS INCIDENT I NOTICED THAT THE STEERING WAS EXTREMELY HEAVY AT LOW RPM. IF IT HAD BEEN A LESS EXPERIENCED DRIVER BEHIND THE WHEEL, OR IF THE DRIVER WERE TO PANIC I BELIEVE THE OUTCOME OF THIS FAILURE COULD BE MORE SERIOUS. A PANICKED DRIVER MIGHT HIT THE GAS AND CRASH INTO THE TRAFFIC STOPPED AT THE LIGHT COMING FROM THE OTHER DIRECTION, OR STOP IN THE MIDDLE OF TRAFFIC FLOW IN A NO-FILTER LEFT TURN JUNCTION. THE SOLUTION WAS TO REPLACE THE POWER STEERING PUMP, AND JUDGING BY THE NUMBER OF OTHERS THAT HAVE EXPERIENCED THIS ISSUE IT IS A TRUE DEFECT WITH THIS CAR. I BELIEVE THE SOLUTION FOR THIS ISSUE IS TO REPLACE THE POWER STEERING PUMP WITH A KNOW RELIABLE MODEL. ANOTHER SOLUTION WOULD BE TO IMPLEMENT A MONITORING SYSTEM TO DETECT A FAILING PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574620March 24, 2014
STEERING
WHEN I WAS MAKING A RIGHT HAND TURN AT A GREEN LIGHT THE CAR ACTED LIKE I LOST MY POWER STEERING. I REALLY HAD TO FIGHT THE WHEEL SO I DIDN'T HIT ANOTHER CAR. THIS HAPPENS RANDOMLY ABOUT TWICE A MONTH. SOMETIMES IT HAPPENS WHEN I MAKE A LEFT TURN. SOMETIMES IT HAPPENS WHEN PULLING INTO A PARKING SPOT. I HAVE HAD SO MANY CLOSE CALLS OF HITTING OTHER CARS THAT I TRY NOT TO DRIVE IT UNLESS ABSOLUTELY NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574301March 23, 2014
ENGINE
CHECK ENGINE LIGHT CAME ON. DEALER SAYS TIMING CHAIN IS BAD AND COULD BE RELATED TO NOT PROPERLY CHANGING OIL. CAR WAS PURCHASED BRAND NEW WITH 22 MILES FROM GMC DEALER. OIL WAS CHANGED REGULARLY IN ACCORDANCE WITH PERCENTAGE LEVEL GIVEN FROM COMPUTER IN CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574302March 23, 2014
POWER TRAIN
CAR ROLLS BACK WHEN ON A HILL WHILE IN DRIVE AT TRAFFIC LIGHT OR STOP SIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573760March 20, 2014
STEERING
I HAVE BEEN EXPERIENCING LOSS OF STEERING WITH MY 2010 GMC ACADIA FOR SEVERAL WEEKS. IT SEEMS TO HAPPEN MOST WHEN I AM AT LOW SPEEDS AND TURNING, ESPECIALLY INTO PARKING SPOTS, AND MY GARAGE. THE STEERING GETS SO TIGHT IT MAKES IT ALMOST IMPOSSIBLE TO TURN. I USE MY CAR SOLELY AS A MEANS FOR TRANSPORTATION FOR KIDS...WHY HAS GMC NOT DONE ANYTHING ABOUT THIS? YOU READ POST AFTER POST ON MAY DIFFERENT WEBSITES AND BLOGS ABOUT THE EXACT SAME SITUATION... SURELY THIS IS A DEFECT THAT GMC NEEDS TO ADDRESS. I AM DISAPPOINTED AND TRULY HOPE THAT GMC WILL ADDRESS THIS ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573434March 19, 2014
STEERING
AT LOW SPEEDS THE POWER STEERING SYSTEM FAILS AND YOU CAN'T TURN THE VEHICLE. THIS HAPPENS PULLING OUT INTO THE STREET OR INTO A PARKING SPOT. IT HAS PROGRESSIVELY GOTTEN WORSE OVER THE COURSE OF A YEAR AND THE DEALERSHIPS CAN'T FIGURE IT OUT. THEY JUST WANT TO CHANGE PARTS COSTING UP TO 2K AND WON'T ENSURE ME THAT IT WILL BE FIXED. THEY ARE SEEING IT ON MANY ACADIA'S AND ENCLAVE'S AND THIS VEHICLE NEEDS TO BE RECALLED DUE TO THIS BEFORE SOMEONE IS INJURED OR KILLED. I AM WORRIED ABOUT MY WIFE AND FAMILY BEING IN A VEHICLE THAT WON'T TURN. JUST REVIEWING THE COMPLAINTS ON THIS WEBSITE, I CAN'T BELIEVE THAT THE GOVERNMENT HAS NOT DONE SOMETHING YET. TAKE A LOOK AT THE GMC ACADIA BLOG OR OWNERS SITE AND YOU WILL SEE LOTS MORE COMPLAINTS EXACTLY LIKE THIS ONE. PLEASE DO SOMETHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568804March 12, 2014
STEERING
MY 2010 ACADIA HAS PERIODIC LOSS OF POWER STEERING, MOSTLY AT LOW SPEEDS, WHEN BACKING UP, PARKING, TURNING, ETC. THIS HAPPENS SPORADICALLY, AND AT TIMES CAN BE VERY DANGEROUS. I HAVE BEEN ADVISED THAT MY CAR IS NOT UNDER WARRANTY, AND THERE ARE NO RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567798March 7, 2014
STEERING
STEERING WAS HARD TO TURN. THE GMC SERVICE DEPT. FOUND THE POWER STEERING COOLING COIL RUSTED THROUGH CAUSING POWER STEERING FLUID TO DRAIN. THIS VEHICLE IS NOT OLD AND SHOULD NOT HAVE RUSTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564147February 13, 2014
VISIBILITY/WIPER, ELECTRICAL SYSTEM
WINDSHIELD DEFROST WILL NOT FUNCTION. AIR ONLY BLOWS FROM DASH VENTS. THE DASH CONTROLS ARE INEFFECTIVE AND WILL NOT CHANGE THE MODE FROM DASH TO FEET OR DEFROST. VISIBILITY WAS SEVERELY IMPAIRED. I AM TAKING THE VEHICLE TO THE DEALERSHIP FOR INSPECTION TOMORROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559548January 13, 2014
EXTERIOR LIGHTING
THE DRIVER'S SIDE LOW BEAM LIGHT KEPT GOING OFF AND ON. A WEEK LATER I PULLED THE BULB TO FIND THE WIRE CONNECTOR MELTED. I CALLED GMC AND FOUND OUT THEY DO NOT MAKE THE PIGTAIL AND I WOULD HAVE TO REPLACE THE WHOLE WIRE HARNESS FOR ALL OF THE LIGHTS. I CHECKED ON ACADIA FORUM.NET AND SEEN WHERE GMC ACADIA HAS HAD THIS ISSUE SINCE 2008 AND HAVE DONE NOTHING ABOUT IT. I WILL BE CHECKING FOR AFTER MARKET PLACES TO GET A PIGTAIL FOR THE ASSEMBLY, BUT IT IS MY BELIEF THAT IF GMC WOULD HAVE MANUFACTURED THIS CORRECTLY, THERE WOULDN'T BE AN ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556873December 20, 2013
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE TAILGATE OPENED AND ONCE IT WAS COMPLETELY OPEN IT FELL SUDDENLY A FEW FEET AND WITHOUT WARNING. WE TOOK IT TO THE DEALERSHIP TO GET IT FIXED AND THEY SAID THEY HAD SEEN THIS ON MULTIPLE TIMES. THEY SAID THE STRUTS GO BAD. THEY REPLACED THE STRUT (SPELLING?) AND IT FIXED THE PROBLEM. WE ARE VERY CONCERNED THAT IF THIS OCCURS WITH SOMEONE ELSE IT COULD HIT THEIR HEAD AND CAUSE SERIOUS INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556412December 17, 2013
STEERING, SERVICE BRAKES
AT RANDOM TIMES, MY CAR'S STEERING BECOMES EXTREMELY STIFF, SOMETIMES TO THE POINT THAT I CANNOT MAKE THE TURN. USUALLY HAPPENS WHEN TURNING INTO A PARKING SPACE OR MAKING A TIGHT TURN AT AN INTERSECTION. I'VE NOTICED THAT IT USUALLY OCCURS WHEN APPLYING MY BRAKES WHILE TURNING. I'VE LEARNED TO MAKE THESE TURNS WITHOUT USING THE BRAKES. I HAD THE FLUID CHANGED, BUT DIDN'T HELP THE PROBLEM. THE SERVICE TECHNICIAN STATED THAT THIS IS A VERY EXPENSIVE "FIX", AS HE THINKS IT IS THE PUMP. SHAME ON GM FOR NOT RECALLING THIS PRODUCT. ARE THEY WAITING FOR SOMEONE TO GET INJURED? HOW SAD IS THAT! I'M SURPRISED TO READ OF SO MANY COMPLAINTS THAT ARE VERY SIMILAR TO MINE. BECAUSE OF THIS... GM'S TURNING A BLIND EYE... I WILL MOST LIKELY NEVER AGAIN PURCHASE A GM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552224November 14, 2013
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK AT 3-5 MPH, THE POWER STEERING ASSIST BECAME INOPERABLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE DEALER INFORMED THE CONTACT THAT THE POWER STEERING PUMP WAS DEFECTIVE AND CAUSED THE POWER STEERING TO MALFUNCTION. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE MANUFACTURER AND WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10551045November 5, 2013
AIR BAGS
STARTING IN JULY 2013, AFTER DRIVING MY 2010 ACADIA FOR OVER 90 MILES AND STOPPING IT FOR AN HOUR OR SO I RESTARTED THE ACADIA AND THE AIR BAG SERVICE LIGHT APPEARED AND STAYED ON. I STOPPED FOR GAS AFTER 60 MILES AND WHEN I RESTARTED THE CAR THE LIGHT DID NOT COME ON. I STOPPED AGAIN AFTER 25 MILES AND WHEN I RESTARTED THE CAR THE LIGHT CAME ON. I RESTARTED THE ACADIA THE NEXT DAY AND NO AIR BAG SERVICE LIGHT. THIS AGAIN OCCURRED NUMEROUS TIMES AFTER A 1 HOUR DRIVE OR LONGER. RECENTLY, OCTOBER/NOVEMBER 2013 THE AIR BAG SERVICE LIGHT APPEARS AFTER MUCH SHORTER TRIPS (LESS THAN 10 MILES). UP TO NOW, WHEN I FIRST START UP THE CAR IN THE MORNING, THE AIR BAG SERVICE LIGHT DOES NOT COME ON. BUT NOW IT COMES ON AFTER MORE FREQUENT STOPS AND RESTARTS. CURRENT MILEAGES 33,143. 3 YEAR WARRANTY PERIOD EXPIRED 5/2013 HOWEVER, I HAVE NOT REACHED THE MILEAGE WARRANT PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550128October 30, 2013
STEERING
IT SEEMS THAT EVERYTIME I AM AT A LOW SPEED <15MPH (SUCH AS PULLING INTO A PARKING SPACE, TURNING AT A FOUR WAY STOP, ETC) THE STEERING WHEEL FEELS LIKE IT WANTS TO LOCK UP AND IT TAKES ALL MY STRENGTH TO TURN IT TO GO THE CORRECT DIRECTION. IT IS DANGEROUS. PULLING IN A STRAIGHT LINE ISN'T BAD, BUT BACKING OUT OF A PUBLIC PARKING SPACE OR SOMETHING SIMILAR COULD BE BAD. I JUST NOTICED IT EVERY NOW AND THEN SOMETIME IN AUGUST, HOWEVER, WITHIN THE LAST FEW WEEKS IT HAS GOTTEN SIGNIFICANTLY WORSE. FLUIDS APPEAR FINE. IT ONLY HAS 63,000 MILES ON IT. THIS IS RIDICULOUS. I HAVE A 2010 GMC ACADIA FULLY LOADED, ALL THE AWESOME GADGETS, PAID OUT THE WAZOO FOR A CAR LIKE THIS, I SHOULD NOT BE HAVING THESE PROBLEMS. WAITING ON THE DEALER TO TELL ME WHATS GOING ON NOW, HOWEVER, THEY ARE SAYING IT COULD COST ME OVER $1000 TO FIX. I HAVE THE 100,000 POWER TRAIN WARRANTY ON IT BUT THE OTHER RAN OUT AT 60,000 MILES. THIS IS NO WAY TO TAKE CARE OF YOUR CONSUMER. I WILL NOT PAY FOR THAT, ESPECIALLY AFTER READING THAT THIS SEEMS TO BE A COMMON PROBLEM IN YEAR MODELS 2009-2012. SEEMS LIKE A RECALL IS IN ORDER! NOT THE BEST WAY TO KEEP YOUR CONSUMERS. BEFORE THIS PROBLEM, I SWORE I WOULD NEVER HAVE ANYTHING BUT AN ACADIA, DEPENDING ON THIS OUTCOME, THAT DECISION COULD BE DRASTICALLY CHANGED. AND SO I HAVE READ FROM SEVERAL OTHER CONSUMERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10548875October 22, 2013
STEERING
TL* THE CONTACT OWNS A 2010 GMC ACADIA. THE CONTACT STATED THAT WHILE COMING TO A STOP, THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THERE WAS A CLUNKING SOUND COMING FROM THE STEERING WHEEL WHENEVER THE CONTACT WAS MAKING A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO LOW POWER STEERING FLUID. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,834.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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