GMC Acadia Complaints (2008)

854 consumer complaints on file.

#10915878October 13, 2016
STEERING
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING 30 MPH, THE POWER STEERING SEIZED WITHOUT WARNING, WHICH CAUSED THE CONTACT TO VEER OFF THE ROAD. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914037October 5, 2016
AIR BAGS
I HAVE A CHECK AIRBAGS ON MY DISPLAY PANEL WHEN IBROUGHT MY CAR TO THE GM DEALER THEY TOLD ME I HAD TO REPLACE THE HARNESS UNDER MY SEAT. I INQUIRED IF THERE WAS A RECALL ON THIS AND THE DEALERSHIP TOLD ME NO. I SEE NOW THAT THERE IS A RECALL ON THIS BUT THAT MY VEHICLE IS NOT COVERED BY IT. I AM HOPING THAT YOU COULD DIRECT ME ON HOW I CAN GET GM TO CORRECT THIS PROBLEM UNDER YOUR RECALL ORDER SO I WOULD NOT HAVE TO PAY TO CORRECT THEIR MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911296October 3, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2008 GMC ACADIA. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE SUN ROOF DRAIN LINE SHIFTED AND LEAKED WATER DOWN THE HEADLINER. THE FAILURE FLOODED THE DRIVER SIDE OF THE VEHICLE, SIDE AIR BAG, AND VISOR WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE SUN ROOF DRAINED CUBE SHIFTED AND NEEDED TO BE REPLACED. ALSO, THE CARPET AND PANEL OF THE DRIVER SIDE HAD MOLD AND NEEDED TO BE TO REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911356October 3, 2016
AIR BAGS
SERVICE AIRBAG APPEARS IN MESSAGE CENTER HAS BEEN COMING ON FOR THE PAST YEAR. WHEN FRONT SEAT PASSENGER SITS IN SEAT AND VEHICLE IS MOVING THE AIRBAG LIGHT WILL GO/OFF AND THE SERVICE AIRBAG APPEARS. SENSOR NOT WORKING PROPERLY, SHOULD BE RECALLED. HAS BEEN OCCURRING MORE FREQUENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911025October 2, 2016
AIR BAGS, UNKNOWN OR OTHER
RECENTLY WE HAD A LOT OF RAIN AND I NOTICED IT ONCE BEFORE WHEN IT RAINS CONSTANTLY WATER ENTERED THE INSIDE OF THE CAR. HAD THE CAR CHECKED EVERYTHING SEEMED OKAY BUT ON 2 OCTOBER 2016 THE RAIN WAS COMING IN THE CARE THROUGH THE AIRBAGS AND WHEN I TURNED THE CAR OFF THE ENGINE KEPT RUNNING. THE FOLLOWING MORNING NO RAIN BUT THE CAR WOULDN'T START AND THE KEY GOT STUCK IN THE IGNITION. I FIND THIS TO BE COSTLY WHEN THE BATTERY NOT EVEN A YEAR OLD. JUST NEED TO HAVE THIS ISSUE RESOLVE BECAUSE PUTTING MY CAR IN A GARAGE ON RAINY DAYS IS NOT AN OPTION FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10910091September 27, 2016
POWER TRAIN, SERVICE BRAKES, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED, THE BRAKES SEIZED, AND THE TRACTION CONTROL AND ABS INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL OF THE STEERING. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908064September 19, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, UNKNOWN OR OTHER
1) A TRANSMISSION SWITCH PLATE ERROR - WARRANTY REPAIR (GMC NEVER PAID MY HOTEL/RENTAL CAR CLAIM. ON HWY WITH FAMILY. 2) TRANSMISSION ISSUE - PAID CLOSE TO $2000. I ASKED IF THIS WOULD LEAD TO TRANSMISSION FAILURE; THEY TOLD ME NO, CAR WOULD BE GOOD TO GO.THE PERSON WHO HELPED ME NO LONGER WORKS AT THE EL PASO DEALERSHIP WHEN I REPORTED HE TRIED TO OVERCHARGE ME. DRIVING ON HWY IN EL PASO WITH KIDS. 3) TRANSMISSION - PAID $4000+ FOR TRANSMISSION (GMC CLAIMS NOT RELATED TO THE PREVIOUS REPAIR); DISCUSSED WITH SERVICE DEPT IF WE SHOULD SPEND MORE MONEY ON THE CAR...THEY TOLD ME THE NEW TRANSMISSION WOULD WORK. (MILEAGE WAS 125K) THE TRANSMISSION FAILED WHILE MOVING FROM EL PASO TO COLORADO SPRINGS...NO SAFE PLACE TO STOP. 4) 2 MOS LATER (NOW) - CLAIM THE TIMING BELT FAILED AND RH TIE RODS NEED REPAIR AND THEY SAY I DECLINED A REPAIR. I NEVER DISCUSSED THIS NEEDED REPAIR AND THE POSSIBILITY OF A $2600 REPAIR FOLLOWING THIS $4000 REPAIR...SO IF THEY MENTIONED IT, THEY NEVER SAID YOU HAVE $6600 WORTH OF WORK IN FRONT OF YOU. I ALREADY WAS CONCERNED ABOUT PAYING $4000 AFTER PAYING $2000. IT HAPPENED ON HIGHWAY. GMC IS MORE THAN AWARE OF THESE ISSUES WITH THEIR CARS AND THEY ARE LEAVING THEIR CUSTOMERS TO DEAL WITH IT. I HAVE A 2002 GMC ENVOY AND NEVER PAID ANYTHING CLOSE IN REPAIRS. THERE ARE SERIOUS PROBLEMS WITH THIS MAKE AND MODEL. WE ARE ALSO A MILITARY FAMILY WHO TRAVELS QUITE A BIT. WE STARTED GETTING ERRORS ON ROAD TRIPS AND WE EVEN HAD THE ORIGINAL WARRANTY REPAIR WHILE WE WERE OUT OF TOWN, CAUSING US TO BE STRANDED ON THE SIDE OF THE HIGHWAY IN THE WASHINGTON DC AREA WHEN OUR CAR JUST STOPPED. GMC IS SHOWING A TOTAL DISREGARD FOR ITS CUSTOMERS. THEY ARE AWARE OF THESE ISSUES AND THEY ARE NOT TAKING ANY RESPONSIBILITY FOR THEM. THEY ARE PUTTING THEIR CUSTOMERS IN PHYSICAL DANGER AND WREAKING HAVOC ON OUR FINANCES. THIS IS DISGUSTING AND UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906437September 14, 2016
ENGINE
I NOTICED A LEAK IN MY DRIVEWAY UNDER MY 2008 ACADIA. I IMMEDIATELY TOOK IT TO DEALERSHIP SO THEY COULD FIND OUT WHERE IT WAS LEAKING. THEY FOUND THE ENGINE LEAKING IN SEVERAL PLACES INCLUDING THE FRONT COVER. IN ADDITION TO THE ENGINE LEAKING, THEY ALSO FOUND THE WATER PUMP TO BE LEAKING AND IN NEED OF BEING REPLACED. WHILE PUTTING NEW SEALS IN THE ENGINE, THEY FOUND THAT THE TIMING CHAINS WERE SHOWING SIGNS OF WEAR AS WELL. ALL IN ALL, THE CAR NEEDED SEVERAL SEALS REPLACED, THE TIMING CHAINS REPLACED, THE WATER PUMP REPLACED, AND THE POWER STEERING PUMP REPLACED. THE CAR ONLY HAS 73000 MILES ON IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897834August 23, 2016
POWER TRAIN
VEHICLE LURCHES WHEN GOING FROM 10MPH TO 20MPH WAS GOING DOWNHILL WOULD NO LONGER ACCELERATE ONCE I WAS AT 40-45 MPH IT REVS UP TO 4 AND NOTHING HAD TO COAST DOWNHILL TURN INTO A PARKING LOT AND STOP THE CAR. TOOK IT TO THE DEALER WHO SOLD IT TO ME AND HE WAS ABLE TO REPLICATE THE SAME ISSUE UNDER SIMILAR CIRCUMSTANCES. THE DEALERSHIP WILL LOOK AT IT BUT I BOUGHT IT USED FOR MY FAMILY AT 99,950 MILES 8 DAYS AGO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897944August 23, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DAYTIME RUNNING LIGHTS BULBS REPEATEDLY BURNED OUT AND NOW THE WIRE HARNESS HAS MELTED DOWN. FUSE FAILED TO TRIP. DAMAGE HAS NOW BEEN CAUSED TO THE ENTIRE DRL ASSEMBLY (MELTING, SEE PHOTO). ADDITIONALLY I AM CONCERNED THAT WHATEVER CAUSED THE BULB AND WIRING TO MELT WILL CAUSE A VEHICLE FIRE AND ENDANGER MY FAMILY. THERE ARE MANY CASES OF THE DRL BULB AND HARNESS MELTING, BUT MY LOCAL GM DEALER SAID THERE WAS NO RECALL WHEN I CALLED TO DISCUSS THE ISSUE. GM/SATURN RELEASED A LETTER AUTHORIZING PAID REPAIRS, THAT WAS VALID FROM 2011-2013, BUT THESE VEHICLES ARE STILL ON THE ROAD, AND IT NEEDS TO BE A RECALL REGARDLESS OF WARRANTY STATUS. THE REPLACEMENT PARTS HAVE BEEN RECALLED--GM KNOWS THERE IS AN ISSUE WITH THESE COMPONENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897791August 22, 2016
EXTERIOR LIGHTING
I HAVE HID HEADLIGHT AND BOTH DAYTIME RUNNING LIGHTS HAVE SEVERELY MELTED AND CRACKED REFLECTORS. BOTH BULBS WERE MELTED INTO THERE SOCKETS TO THE POINT I HAD TO COMPLETELY REPLACE THE SOCKET. WHEN I ATTEMPTED TO RE INSERT THE SOCKET INTO THE REFLECTOR HOUSING I WAS UN ABLE TO INSTALL IT AS THE REFLECTOR WAS MISSING OVER HALF OF THE RETAINING RING DUE TO IT BEING MELTED. ONE SOCKET LOOKED EXTREMELY BLACKENED DUE TO EXCESSIVE HEAT. BOTH LIGHT ARE TEMP INSTALLED AS I AM UNABLE TO CORRECTLY INSTALL DUE TO SEVERELY MELTED REFLECTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896897August 18, 2016
SERVICE BRAKES, ENGINE, STEERING
WHILE DRIVING AT INTERSTATE SPEEDS IN 90+ DEGREE WEATHER, THE 2008 GMC ACADIA EXPERIENCED A COMPLETE LOSS OF POWER. ENGINE QUIT ALONG WITH ALL ELECTRONICS, POWER STEERING AND POWER BRAKES. LET CAR SIT FOR 20 MINUTES AND IT STARTED UP AND DROVE FINE FOR A WEEK OR SO THEN THE SAME ISSUE OCCURRED AGAIN. THIS HAS HAPPENED 3 TIMES WITHIN 5 WEEKS. THE VEHICLE HAS BEEN INTO AN INDEPENDENT MECHANIC AND TWO DEALERSHIPS. OF THOSE DEALERSHIPS, WE HAVE TAKEN THE VEHICLE TO THE LOCAL AUTONATION GMC DEALER 3 TIMES OVER THE COURSE OF 2 WEEKS AND ALL GROUPS WHO HAVE LOOKED AT THE VEHICLE STATED THAT THEY COULD NOT FIND AND "CODES" AFTER RUNNING THE COMPUTER DIAGNOSTICS. WE HAVE REQUESTED AN ON-BOARD DIAGNOSTIC COMPUTER TO BE ORDERED FROM AUTONATION GMC PARK MEADOWS (CO) BUT HAVE RECEIVED NO RESPONSE. THIS IS A VERY DANGEROUS ISSUE WHILE DRIVING AT HIGHWAY AND INTERSTATE SPEEDS. HAVE RESEARCHED OTHER CONSUMERS WITH THE SAME SITUATION ON THE NHTSA WEBSITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892599August 2, 2016
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK, STALLED, AND SHUT OFF. THE STABILITY AND TRACTION CONTROL LIGHTS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE, AND RESTARTED IT AFTER A COUPLE OF MINUTES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO RESET THE "STABILITY AND TRACTION CONTROLS", BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892279August 1, 2016
AIR BAGS
SERVICE AIRBAG COMES ON AND OFF AT TIMES THIS WAS REPAIRED AT ONE TIME BUT NOW IT'S COMING BACK ON AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887706July 22, 2016
ENGINE, POWER TRAIN
OIL CHANGES AT DEALER PERFORMED EVERY 3K MILES. AT 88K MILES, SHORTLY AFTER DRIVE TRAIN WARRANTY EXPIRED. THE CHECK ENGINE LIGHT APPEARED. FULL DIAGNOSTICS PERFORMED BY LOCAL DEALER STATED TIMING CHAIN BUFFERS WERE BEGINNING TO FAIL. EST COST $3500. ADVISED THAT SINCE THE LIGHT COMES ON/OFF INTERMITTENTLY, OKAY TO WAIT TO SEE IF PROBLEM WORSENS, WHICH MAY BE MANY YEARS, IF EVER. AT 92K MILES, WHILE ON HIGHWAY, THE TRANSMISSION WOULDN'T SHIFT GEARS, RPM'S CLIMBED, PULLED OVER VEHICLE WHERE IT STALLED AND WOULDN'T RESTART. VEHICLE TOWED TO DEALER, WHERE TESTED AND DETERMINED THAT ENGINE NEEDS REPLACEMENT DUE TO LOUD METALIC ENGINE NOISE AND METAL SHAVINGS IN OIL. ESTIMATED REPAIRS FROM TWO GMC DEALERS OF $6600 TO $7600 FOR RE-MANUFACTURED ENGINE. LOCAL DEALERS HAVE STATED THAT TIMING CHAIN BUFFERS IS A VERY COMMON PROBLEM WITH 2008 GMC ACADIA AND VEHICLE SHOULD BE RECALLED, BUT IS NOT DUE TO THE COST OF ENGINE REPLACEMENT. CONTACTED GMC (BELVA - SENIOR CASE ANALYST) TO DESCRIBE CASE AND THEY RESPONDED THAT THEY WILL NOT ASSIST IN THE REPAIRS BECAUSE: 1) VEHICLE WAS PURCHASED USED - STATING THAT ALL SUCH PURCHASES ARE 'AS-IS' FROM DEALER AND ITS UP TO THE CONSUMER TO DO DUE-DILEGENCE BEFORE PURCHASING, 2) VEHICLE POWER TRAIN WARRANTY EXPIRED BY DATE SHORTLY BEFORE PURCHASE, AND 3) POWER TRAIN WARRANTY IS NOW 3 YEARS PAST THE DATE, REGARDLESS OF WHEN ISSUE FIRST APPEARED. GMC SENIOR ADVISOR ALSO STATED THE SHE RECENTLY PURCHASED A USED GM PRODUCT, AND THE ENGINE FAILED SHORTLY AFTERWARD AT 100K MILES, AND GM WILL NOT ASSIST HER EITHER, AS THAT IS ALSO OUT OF THE DATE RANGE OF THE POWER TRAIN WARRANTY. ENGINE WAS MANUFACTURED IN THE K-GM (SAINT CATHARINES, ONTARIO) PLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882206July 2, 2016
ENGINE, FUEL/PROPULSION SYSTEM
PURCHASED NEW, HAVE HAD THE FOLLOWING PROBLEMS 2011 :WATER PUMP FAILED, AND ENGINE OIL LEAK NEW PUMP AND GASKETS,2012: OIL PRESSURE SENSOR REPLACED, 2013: WAVE PLATE BROKEN SENT METAL THROUGH TRANSMISSION MAJOR TRANSMISSION REPAIR, FRONT AND REAR A/C FAILED AND NEEDED REPLACEMENT. 2014: MASTER CYLINDER LEAKING - REPLACED. 2016: PURGE SOLENOID STUCK OPEN WAS REPLACED, OIL LEAK- TIMING COVER LEAKING (DID NOT REPLACE- TOO EXPENSIVE)- MULTIPLE CALLS TO GMC AND DEALING WITH THE DEALER NOT SATISFIED AND FEEL THE CAR IS A SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876670June 26, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
I NOTICED THAT WHEN DRIVING ON AN EXPRESSWAY AND WOULD ATTEMPT TO PASS A SLOWER MOVING VEHICLE, AS I WOULD MOVE INTO THE PASSING LANE AND ATTEMPT TO ACCELERATE, THE CAR WOULD HESITATE FOR A FEW SECONDS, LOSE SPEED, THEN SUDDENLY DOWNSHIFT AND ACCELERATE AT AN UNEXPECTED RATE. I ALSO NOTICED THAT THE CAR WOULD UNEXPECTEDLY ACCELERATE OR DECELERATE UNDER NORMAL DRIVING CONDITIONS. I BOUGHT THE VEHICLE TO THE DEALER FOR REPAIR, THEY RESPONDED THAT THEY COULD FIND NOTHING WRONG, BUT THE WHAT I WAS EXPERIENCING WAS CHARACTERISTIC OF THE 6-SPEED TRANSMISSION ON THE VEHICLE. THE PROBLEM CONTINUED AND I FOUND IT DANGEROUS. I RETURNED THE VEHICLE AND THE DEALER'S REMEDY WAS TO "RESET THE TRANSMISSION COMPUTER." DURING THIS TIME, I ALSO NOTICED THAT THE "SERVICE STABILITRAC AND TRACTION CONTROL" WARNING WOULD COME ON. IT DOSEN'T MATTER IF YOUR DRIVING OR IDLE OR IN PARK THESE WARNINGS AND PROBLEMS STILL EXIST.THE DEALER FIXED ONE WHEEL SENSOR BUT THE PROBLEM STILL OCCURS. THE SERVICE AIRBAG WARNING LIGHTS STILL COMES ON THERE WAS A RECALL FOR THAT I HAD IT FIXED BUT WARNING STILL COMES ON. THIS VEHICLE HAS HAD SO MANY RECALLS AUTOMATIC LIFT GATE, AIR BAG WARNINGS, POWER STEERING PUMP AND HOSE. THE RACK & PINION WILL NEED TO BE REPLACED IN THE VEHICLES SHORT LIFE SPAN, ALL OF THE SUSPENSION PARTS BUSHINGS WILL HAVE TO BE REPLACED AT SOME POINT SO THIS MEANS CONTROL ARM, SWAY BAR SWAY, SWAY BAR LINKS TOE LINKS OF COURSE WITH THESE ISSUES YOU WILL HAVE TO REPLACE STRUTS AND SHOCKS, ETC...HOW CAN GOVERNMENT/GENERAL MOTORS SELL A VEHICLE THIS EXPENSIVE AND HAVE SO MANY PROBLEMS THESE VEHICLES ARE UNSAFE TO DRIVE SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE SOMEONE GETS SERIOUSLY HURT.MY 08 GMC ACADIA IS PURE GARBAGE SOMEONE NEEDS TO BE HELD ACCOUNTABLE BECAUSE THESE VEHICLES HAVE MAJOR MECHANICAL AND ELECTRICAL ISSUES, RECALLS AND ARE UNSAFE TO BE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876423June 24, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 GMC ACADIA. WHILE DRIVING 35 MPH, THE VEHICLE HESITATED WHILE THE CONTACT ATTEMPTED TO ACCELERATE. IN ADDITION, THE VEHICLE WOULD NOT START WHEN PROMPTED ON NUMEROUS OCCASIONS. THE VEHICLE WAS DIAGNOSED AS HAVING A FAULTY PART WITHIN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875489June 21, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
MY 2008 ACADIA IS NOW ON IT'S 4TH THERMOSTAT. I'M ABOUT TO SEND IT IN TO HAVE IT REPLACED. MY SUV KEEPS OVERHEATING. SO FAR I HAVE REPLACED THE RADIATOR, THERMOSTAT, AND STABILITY TRACK. IS THERE ANY ONE ELSE WHO HAS THIS PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875507June 21, 2016
STEERING
2008 ACADIA PURCHASED NEW. NOTICED POWER STEERING BECOMING MORE AND MORE DIFFICULT AT LOW ENGINE SPEED OVER THE LAST COUPLE OF YEARS. FLUID LEVEL OK. TOOK TO DEALER TO ASSESS AND QUOTE. THEY SAID IT WAS A COMMON PROBLEM WITH ACADIA, TRAVERSE, OUTLOOK, AND ENCLAVE. THEY SAID IT NEEDED POWER STEERING PUMP, RESERVOIR AND STEERING RACK, ABOUT 1,100 DOLLARS TO FIX. THEY SAID GM HAD EXTENDED THE WARRANTY TO 120,000 AND MY VEHICLE WAS NOT COVERED. 152,000 ACTUAL MILES. I GOOGLED THIS PROBLEM AND FOUND OUT JUST HOW COMMON IT IS, AND THAT THE WARRANTY COVERAGE ACTUALLY WAS TO 150,225 MILES. I CALLED THE GMC CUSTOMER ENGAGEMENT CENTER AFTER STEWING OVER THIS FOR A COUPLE OF MONTHS. THEY SAID THAT SINCE I WAS BEYOND THE ALLOWED MILEAGE, THERE WAS NOTHING THEY COULD DO. I WAS TALKING WITH MY BOSS ABOUT THIS. HE HAS A 2009 ENCLAVE WITH 60K MILES. HE IS HAVING THE SAME PROBLEM WITH STEERING, AND DEALER TOLD HIM IT WAS NOT COVERED. I SHOWED HIM WHAT I HAD FOUND. HE IS GOING BACK TO THE DEALER WITH DOCUMENTATION. THIS IS A SERIOUS SAFETY ISSUE WHEN STEERING IS ENTIRELY MANUAL AT LOW ENGINE SPEED FOR INSTANCE PULLING INTO A PARKING SPOT OR DRIVE. EVEN TURNING A CORNER WHEN NOT ACCELERATING. PARALLEL PARKING IS ALMOST IMPOSSIBLE. GM SHOULD HAVE RECALLED THESE VEHICLES. I AM GOING TO HAVE TO PAY TO GET THIS FIXED. GM HAS JUST LOST A CUSTOMER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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