Freightliner M2 Complaints

10 consumer complaints on file.

#11719221February 19, 2026
TIRES
The contact owns a 2021 Freightliner XC-M. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 21V00H000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING) and 21V921000 (TIRES). The contact had not experienced a failure. The contact reached out to the manufacturer with questions about the recalls. The vehicle was repaired under NHTSA Campaign Number: 21V00H000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). However, the manufacturer informed the contact that the repair for NHTSA Campaign Number: 21V921000 (TIRES) would not be completed because the recall had expired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672079July 8, 2025
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2021 Freightliner XC Line Motorhome. The contact stated that the ICU on the coach had delaminated over time and made it difficult to read. There was no warning light illuminated. The vehicle was diagnosed, and the contact was advised that the ICU panel was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650436March 25, 2025
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2021 Freightliner M2. The contact stated while driving at various speeds and slightly depressing the accelerator pedal, the pedal travelled down to the floorboard and was stuck, causing the vehicle to accelerate unintendedly. The contact depressed the brake pedal, but the vehicle failed to respond. The contact shifted to neutral(N), pulled over to the side of the road, and turned off the vehicle. The contact stated that upon restarting the vehicle, the vehicle operated as needed temporarily. The contact stated that the failure had caused him to pull over to the side of the road several times in one drive. The contact stated that the failure had been recurring intermittently. The contact stated that while driving 40 MPH, the failure recurred, and the vehicle accelerated unintendedly to 70 MPH. The contact stated that the vehicle was taken to the dealer several times. The dealer test-drove the vehicle and informed the contact that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634557January 7, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Freightliner M2. The contact stated that while a driver was driving at an undisclosed speed, the vehicle started decelerating unintendedly and then stalled. There were no warning lights illuminated. The driver was able to coast to the side of the roadway. The driver was unable to restart the vehicle. The vehicle was towed to the dealer who stated that there was an excessive amount of oil in the engine. The dealer determined that the engine had failed and needed to be replaced. The dealer linked the failure to NHTSA Campaign Number: 20V466000 (Electrical System, Engine); but the VIN was not included in the recall, and the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 151,024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620636October 18, 2024
FORWARD COLLISION AVOIDANCE
The contact owns a 2022 Freightliner M2. The contact stated while driving at an undisclosed speed, the Forward Collision Avoidance warning light inadvertently illuminated with no traffic nearby. The contact stated that the brake pedal inadvertently engaged, causing the contact to lose control of the vehicle. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 19,408.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535532July 31, 2023
SEATS, ENGINE
The contact's company owns a 2022 Freightliner M2. The contact stated while driving 60 mph, the front driver seat was not steady and would rock to the side (left and right) and the front passenger recliner was not stable. The contact took the semi truck to the local dealer but was unable to repair the seats. The semi truck was not repaired. The contact called the seat manufacturer and they provided the front driver suspension base and chugger fore and isolator and the front passager recliner kaob kit to be replaced. The contact took the semi truck back to the local dealer but they declined to service the semi truck with replacement parts that she took to the location. The semi truck was not repaired. The contact stated on June 24, 2022, while she was driving 30 mph, she saw white smoke exiting from the hood and started to smell a bad odor. The contact stated the temperature gauge began to rise rapidly. The contact continued driving to a near local dealer: Cummins Sales and Service (1800 Fryar Ave, Sumner, WA 98390: (425) 235-3400): but no failure was found. The contact experienced the engine failure a couple of days later but did not take the semi truck to any local dealer at the moment. The contact took the semi truck to a third local dealer: Velocity Truck Centers - Greensboro (6420 Burnt Poplar Rd, Greensboro, NC 27409:(336) 668-0911), where they replaced the parts the manufacturer provided. The semi truck was repaired but the driver seat was now rocking 5 inches forward and backward. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519018April 26, 2023
TIRES
The contact owns a 2022 Freightliner XC-M. The contact received notification of NHTSA Campaign Number: 22V379000 (Tires) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the RV was displaying inaccurate tire pressure numbers and tire temperature numbers as well. The manufacturer was made aware of the issue and failure. The approximate failure mileage was 8,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507018February 13, 2023
POWER TRAIN
Meritor Transfer case has failed due to the internal coating coming off and clogging the oil pump pick up tube screen which starves the oil pump and eventually leads to bearing failure. This is a safety concern because the T-Case is the central connecting point for the drive line. When the bearings fail or seize the torque from the input shaft can cause the connecting components (u-joints, drive shafts) to shake violently and potentially fail, leaving debris in the roadway for other motorists to deal with and also having the potential to damage the trucks brake air system. This could result in an unexpected loss of control by the operator and result in a vehicle crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506369February 9, 2023
POWER TRAIN
We have had close to 30 failures of the Meritor Transfer Case in both International and Freightliner chassis. This case specifically and of which I will add photos, is a 2021 Freightliner. The internal coating is flaking off and clogging the oil pump pick up screen which in turn starves the pump and eventually leads to bearing failure. This is a safety concern because the T-Case is the central connecting point for the drive line. When bearings fail or seize the torque from the input shaft can cause the connecting components (u-joints, Drive Shafts) to shake violently and potentially fail, leaving debris in the roadway for other motorists to deal with and also having the potential to damage the trucks brake air system. This could result in an unexpected loss of control by the operator and could result in a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408637April 18, 2021
UNKNOWN OR OTHER
THIS VEHICLE IS OUTFITTED WITH A BRIDGEPORT AUTOMATED ARM GARBAGE TRUCK BODY. AN ACCIDENT RECENTLY OCCURRED ON 14 APRIL 2021 BECAUSE OF NO WARNING SENSOR ON THE FORKS WITH GRAB THE GARBAGE/RECYCLE CART TO WARN THE DRIVER THAT THE FORKS ARE NOT COMPLETELY RETRACTED AND SAFELY STOW FOR TRANSPORT. A WARNING SENSOR IS ON THE FORK BOOM TO WARN THE DRIVER THAT THE BOOM IS NOT FULLY RETRACTED HOWEVER THIS DOES NOT LET THE DRIVER KNOW THAT THE FORKS ARE STILL A POTENTIAL HAZARD. I REALIZE THAT IT IS THE DRIVER'S RESPONSIBILITY TO KNOW ALL THE ELEMENTS OF HIS TRUCK, HOWEVER DRIVER'S DO MAKE MISTAKES AND IF THE COMPANY SEES A POTENTIAL ISSUES WITH SAFETY BY INSTALLING A WARNING ALARM ON THE BOOM, SIMPLY MOVING IT TO BEHIND THE FORKS WOULD ELIMINATE ANY POSSIBLY DAMAGE/INJURY TO VEHICLES OR BICYCLIST AND PEDESTRIANS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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