Ford Transit Complaints

149 consumer complaints on file.

#11512272March 16, 2023
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
my car has climate control, the heater sometimes abruptly changes temperature spontaneously. 1 time it caused a road accident. The heater suddenly started blowing hot air on me, during the lane change, I was distracted to turn it off. sometimes the heater does not allow you to have a comfortable temperature, it sets only a hot temperature, and I don’t know how to change it , because I set the minimum temperature, and the cabin is hot (90 degrees). i have thermometers and have a record of this problem. I have a video with this problem. I went to the dealer 4 times with this problem. they do not find any malfunction, although I fix it on video.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512077March 15, 2023
ELECTRICAL SYSTEM
NHTSA Recall Number 23V122. Ford advises that parts are anticipated to be available 3rd Quarter 2023. This is six (6) months from now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500098January 4, 2023
ELECTRICAL SYSTEM, VISIBILITY
The contact owns a 2022 Ford Transit. The contact received notification of NHTSA Campaign Number: 22V791000 (Electrical System, Visibility). The dealer was notified of the issue and the recall repair was performed; however, the contact was informed that additional repairs needed to be made to the HVAC system. Upon return of the vehicle, the defroster failed to operate as needed. The manufacturer was notified of the failure and referred the contact back to the dealer. The dealer then informed the contact that the issue was related to the climate control module which was not covered under the recall; however, the contact contested that the recall stated that the module was included in the recall. The vehicle was not repaired. The failure mileage was approximately 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498337December 20, 2022
UNKNOWN OR OTHER
I received a letter fromKIA that said a fire can occur in the area of the tow hitch harness module while driving or while the vehicle is parked with the ignition off.Debris and moisture contamination on the tow hitch harness module printed circuit board ( PCB) which may cause an electrical short circuit , increasing the risk of a fire. A fire increases the risk of injury.I received a letter from KIA America Headquarters that a Recall Number 22V703 applies to my 2017 KIA Sportage which is equipped with a Genuine KIA tow hitch harness accessory. It said KIA has identified my vehicle as one that has the above defect. This letter was dated 11/11/22 but I received it in my mail today 12/20/22. It also said KIA will send me a letter when a remedy is found. In the mean time I should park my vehicle outdoors and away from other vehicles or structures until They have this recall performed. KIA also said in this letter they will send me another letter when a recall remedy is available.I need a vehicle to take me, my wife and family to doctor appointments, the hospital and other medically necessary places. This is not an acceptable nor reasonable request from KIA. It is causing unreasonable and untimely risk to us and we are asking you for help with this issue. The least KIA should provide is another vehicle to drive until they resolve this safety risk. Thank you for your help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487882October 4, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2022 Ford Transit. The contact stated that the passenger's side rear sliding door failed to close properly. The vehicle was taken to the dealer and the dealer advised him to apply force to close the door. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476539July 29, 2022
WHEELS
Broken Valve Stem - While on vacation the warning light came on telling me I only had 15 pounds of pressure in my right inside rear tire (has dual tires.) I pumped it and took it to a tire store in Twin Falls Idaho. They could not find a leak and sent me on my way. When home in California I took it to La Mesa RV who found the broken valve stem. They said they had seen quite a few on this vehicle and recommended replacing all. They gave me the name of several close by tire shops. The one I picked recommended changing all the stems out because they had seen a number of failures with the 2021 Transits. I did this but now don't have a TPMS since I didn't want to get another one that was likely to fail. Ford should do a recall and put in long stem valve stems that don't brake and also making adding air easier than the OEM ones. I am picking safety over having a TPMS. I wish I could have both. Picture will show removed stems with the one that broke off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11460442April 11, 2022
SEAT BELTS, UNKNOWN OR OTHER
U-Haul rented me this vehicle and didn't notify me if the outstanding recall also tires. This was a replacement for a worse truck and now they are saying I stole both trucks.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11445233December 28, 2021
UNKNOWN OR OTHER
The Transit van has an optional "Front Overhead Shelf." This shelf is installed on the Ford assembly line, this is not an aftermarket install. This overhead shelf is designed to hold hats, gloves and other light items. The issue is this shelf bounces and vibrates when the van is in motion. Any items stored on the shelf, falls on the driver's head and face. Ford has addressed this issue with a center support. But is not addressing previously manufactured vehicles. Ford manufacturer part number is: BK3Z-61519A-AC Dealership recognizes the issue and estimates $1,000 fee to correct. Ford warranty and support is not addressing this issue and offers no guidance. The Ford Transit Forum has multiple owners experiencing the same issue. https://www.fordtransitusaforum.com/search/467794/?q=Front+overhead+shelf&o=relevance Ford would correct this issue on passenger configurations and ignore cargo configurations.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443934December 15, 2021
SERVICE BRAKES, POWER TRAIN, SUSPENSION
Picked up vehicle and heard several bangs from the right front wheel assembly The vehicle was driven from The manufacture in Forest City Iowa to the dealer in West Chester PA A mounting bolt for the hub sheared. The bolt part hit the rotor and punctured same thus causing the remaining bolts to strip and come loose Dealer appears to have never inspected vehicle as per Pennsylvania law and the purchase contract. I have more phots and a video showing the extent of damage The r/f hub assembly worked loose and could have fallen off, seized or collapsed to the ground pulling the vehicle severely to the right and causing an accident. The heat generated by the failure is evident by the discoloring of the bearing and race.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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