Ford Transit Connect Service Bulletins (2021)
56 manufacturer communications on file.
- March 15, 2022•Document ID: 10209212Service Bulletin/Repair InstructionsEQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50588
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummarySome 2017-2022 Transit Connect/Transit/Explorer vehicles equipped with a fleet telematics global positioning system (GPS) and a connected human machine interface (HMI) radio (CHR) may experience concerns with rear camera zoom, wrong map matching or a blank display. If these concerns are present, it's likely to be a software issue caused by the audio control module (ACM) that can be remedied by the following: If the existing ACM software level is at H1BT-14G298-GS or higher, update the ACM software with the FDRS application or, if the ACM software level is H1BT-14G298-GR or lower, it cannot be updated and the ACM will need to be replaced with the latest level part number.
Associated Products (6)Associated Documents - November 23, 2021•Document ID: 10204040Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 50306
- Date Added:
- December 7, 2021
- Manufacturer:
- FORD
SummarySome 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021 Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022 Maverick vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0496, P0456, P0455, P04F0, and/or P0451. Ford has tested returned EVAP canister purge valves and found them to be fully functional. Prior to replacing the canister purge valve or other EVAP components, perform the following tests using the Ford Diagnosis and Repair System (FDRS) Scan Tool: Full System EVAP Leak Test - FDRS Location: TOOLBOX > PCM > PCM - Evap Emissions System Test and the EVAP Purge Valve Leak Test - FDRS Location: TOOLBOX > PCM > Evap Emission System Toolbox > CPV Check.
Associated Products (23)2022 Ford Bronco Sport2022 Ford Edge2022 Ford Explorer2022 Ford Maverick2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Ford Transit2021 Ford Transit Connect2021 Lincoln Aviator+ 3 moreAssociated Documents - November 19, 2021•Document ID: 10203656Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- TSB 21-2411
- Date Added:
- December 1, 2021
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: Sirius audio not functioning properly after a key cycle with active subscription Presets not responding or indicating properly Intermittent audio echo/robotic voice heard during a Bluetooth phone call Wi-Fi connection message pop-up every key cycle Frozen unresponsive touchscreen Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only) Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only) Inoperative infotainment applications Poor/no AppLink function Apple CarPlay not launching on connection or a black screen when connected Voice prompts that skip or have short pauses while directions are being provided
Associated Products (11)Associated Documents - October 8, 2021•Document ID: 10202705Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2342
- Date Added:
- November 2, 2021
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
Associated Products (11)Associated Documents - September 9, 2021•Document ID: 10201620Service Bulletin/Repair InstructionsPOWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- TSB 21-2294
- Date Added:
- September 30, 2021
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
Associated Products (11)Associated Documents - August 27, 2021•Document ID: 10201050Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50067
- Date Added:
- September 4, 2021
- Manufacturer:
- LINCOLN
SummarySome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK12 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (12)Associated Documents - August 17, 2021•Document ID: 10201015Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50045
- Date Added:
- September 4, 2021
- Manufacturer:
- FORD
SummarySome 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
Associated Products (12)Associated Documents - August 16, 2021•Document ID: 10201013Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50039
- Date Added:
- September 4, 2021
- Manufacturer:
- LINCOLN
SummarySome 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
Associated Products (15)Associated Documents - August 12, 2021•Document ID: 10200744Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 21-2268
- Date Added:
- September 2, 2021
- Manufacturer:
- FORD
SummarySome 2019-2021 Edge/Nautilus/Transit Connect, 2020-2021 Escape/Corsair and 2021 Bronco Sport vehicles equipped with a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 stored in the powertrain control module (PCM) and/or intermittent no reverse engagement concerns. This may be due to contamination in the main control valve body separator plate orifice. To correct the condition, follow the Service Procedure steps to clean the contamination from the main control plate.
Associated Products (6)Associated Documents - August 10, 2021•Document ID: 10200743Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2263
- Date Added:
- September 2, 2021
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (11)Associated Documents - June 14, 2021•Document ID: 10198640Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 49885
- Date Added:
- July 2, 2021
- Manufacturer:
- FORD
SummarySome 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help alleviate the concern. Also turning on, then off, the privacy setting in the SYNC touchscreen can temporarily alleviate the concern. Engineering is currently investigating this concern and will be releasing a service fix in early July 2021. Let the customer know they can continue to drive the vehicle and schedule service appointments for customers once the repair becomes available. Monitor OASIS for updates.
Associated Products (9)Associated Documents - May 24, 2021•Document ID: 10194428Service Bulletin/Repair InstructionsPOWER TRAIN:AUTOMATIC TRANSMISSION; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 49821
- Date Added:
- June 1, 2021
- Manufacturer:
- FORD
SummarySome 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Before attempting any component diagnosis or replacement of the VCT solenoid, refer to Powertrain Control and Emissions Diagnosis (PC/ED) pinpoint test HK11 to cycle the affected VCT solenoid 10 times to attempt to clear the debris. For claiming, use causal part 6M280 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (12)Associated Documents - May 18, 2021•Document ID: 10194434Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- TSB 21-2152
- Date Added:
- June 3, 2021
- Manufacturer:
- FORD
SummarySome 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and on certain vehicles install the protective cap over the selector at the transmission end of the selector lever cable.
Associated Products (1)Associated Documents - May 13, 2021•Document ID: 10194433Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 21-2150
- Date Added:
- June 3, 2021
- Manufacturer:
- LINCOLN
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
Associated Products (11)Associated Documents - March 25, 2021•Document ID: 10189581Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 49690
- Date Added:
- March 31, 2021
- Manufacturer:
- FORD
SummaryFor 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a module on vehicles that use Ford Diagnosis and Repair System (FDRS). First, an FDRS session must be created on the vehicle prior to removing the faulted module. Once the session is started, run the Programmable Module Installation and replace the module only when instructed by FDRS. Installing a new module prior to starting a scan tool session may result in incomplete module configuration with DTCs U2100, U2101 and/or U2200. Once a session has been started, continue to follow normal WSM procedures to repair the vehicle.
Associated Products (13)Associated Documents - March 10, 2021•Document ID: 10189767Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 21-2033
- Date Added:
- April 3, 2021
- Manufacturer:
- FORD
SummarySome 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever cable resulting in a mismatch of cluster and selected gear position. To correct the condition, follow the Service Procedure steps to replace the bushing and install the protective cap over the selector at the transmission end of the selector lever cable.
Associated Products (1)Associated Documents