Ford Ranger Complaints (2019)

271 consumer complaints on file.

#11589784May 20, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HVAC BLOWER MOTOR NEEDS REPLACED AND EVAP BOX PER FORD DEALERSHIP TODD JUDY FORD. THERE HAS BEEN A PREVIOUS RECALL ON THE SAME MODEL FORD RANGER YEAR 2019. AIR CONDITIONING WORK FINE ON THE PASSENGER VENTS BUT BLOWS OUT HOT AIR ON DRIVERS SIDE. 2 SEPARATE MECHANICS AT INDEPENDENT MECHANIC AND TODD JUDY FORD DEALERSHIP REPORT THERE HAVE BEEN PROBLEMS WITH THE FORD RANGER AIR CONDITIONING AND HEATING SYSTEM REGARDING DUAL TEMPERATURE UNITS. DEALERSHIP REPORTS THAT THIS IS NOT COVERED UNDER WARRANTY AND IS ESTIMATED $3200 IN REPAIR. THE INDEPENDENT MECHANIC IS NOT ABLE TO OBTAIN THE PART AND DISCOVERED THERE WAS A PREVIOUS RECALL ON THIS PART ON THE 2019 FORD RANGER. I HAVE CONTACTED FORD CUSTOMER SERVICE DEPARTMENT AND THEY SPECIFY THAT THIS PART AND FAILURE OF MY 2019 FORD RANGER DOES NOT HAVE MY VEHICLE LISTED UNDER THE RECALL ALTHOUGH IT IS THE SAME MODEL. THE PROBLEM WAS DISCOVERED ON [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587685May 8, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Ranger. The contact stated that while driving at approximately 65 MPH, the vehicle started losing motive power. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with an ERG failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to the Customer Satisfaction Program: 21M03. The failure mileage was approximately 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587523May 7, 2024
POWER TRAIN
I lose power in my vehicle and the code is saying something about my exhaust not showing the correct air pressure. This is causing my truck to shake and gas and brake pedal to stiffen while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584389April 22, 2024
ELECTRICAL SYSTEM
There's something wrong with the heater motor or the heater itself. When the heat is on even at the lowest setting the heat is too high. It gets very hot in the vehicle and I have to turn the heat off. The vehicle will fog up when the heater is turned off. There's also a smell like something's burning or overheating and there are clicking noises coming from behind the radio/ heater area. Also If the AC is turned on only the passenger side gets cold, and the driver side blows very hot air. The heat is on even in AC mode, very frustrating.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583005April 15, 2024
ELECTRICAL SYSTEM
The contact owns a 2019 Ford Ranger. The contact stated while driving at an undisclosed speed, the air conditioner was activated. The air conditioner made a ticking sound. In addition, the A/C started blowing out hot air. The contact stated that the failure occurred when the temperature was 100 degrees. The contact stated that because of health issues, the air conditioner was required during the heated temperatures. The vehicle was taken to an independent mechanic where it was diagnosed with a failed A/C blower motor. The contact was informed that the A/C blower motor needed to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577267March 14, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION
See attachment for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575053March 2, 2024
ENGINE, UNKNOWN OR OTHER
2019 Ford Rangers were shipped without an engine cover to protect the engine from water intrusion. This, along with the design of the plastic cowl at the base of the windshield being a 2 piece design with a seam directly over the engine bay, allows water to drain into the engine bay during periods of heavy rain. Water will drain from the windshield into the top of the engine, and begin filling the spark plug wells under the ignition coil boots and into the engine head. This water intrusion can cause engine misfire codes as well as a loss of power while driving, and on multiple instances while merging into traffic, the engine would bog down. It wasn't until the most recent occurrence that a check engine light came on. I immediately pulled into a shop and they found the plug wells were rusted, corroded and full of water from this happening since the day it rolled off the lot in 2019. I have had an independent mechanic assess the damage as well as had the vehicle towed to a local Ford dealer and they found the same condition- with the only solution to replace the engine head as they are unable to remove the plugs due to the damage caused by the water intrusion. An owner should not have to be concerned with parking or driving a vehicle in the rain and whether it will suddenly lose power while driving at highway speeds. This is a safety issue that Ford should be forced to take care of. They are aware of the issue and have been as they have issued multiple service bulletins with a solution for misfires to change plugs and install an engine cover. An engine cover has no bearing on an engine misfire but it shows Ford knows water is getting into engines and causing these problems. Engine/plugs/coils failed, it is available for inspection. Mine and public safety was at risk when driving as it lost power merging into traffic. Problem has been confirmed by dealer and independent mechanic. Last instance (2/9/24) was first time a CEL came on while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574078February 26, 2024
UNKNOWN OR OTHER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Heater box went out due to a defective heater door. This caused the front windshield to ice over and not being able to see other traffic. No warm air would come out of the vents .Heater box was replaced by the Dealer at the cost to owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571946February 14, 2024
VISIBILITY/WIPER
Known issue with 2019 Ford Rangers where they've issued a safety recall on SOME, but not ALL Rangers in that year. Related to SSM [XXX]: 2019-2020 Ranger - Climate Control Temperature Will Not Adjust With Clicking/Snapping Noise From The Dash - Built On Or Before 30-Jul-2020. Related to recall 19S34. There is an online thread with over 20 pages on [XXX] [XXX] ) where numerous people have reported this issue where one side no longer has A/C. This is dangerous as A/C is required in the winter to help dehumidify the air before it goes across the heater core to defrost the windshield. Ford does not want to issue a recall for all models because it's a labor intensive costly repair to replace the HVAC Distribution Box. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571013February 9, 2024
POWER TRAIN
The contact owns a 2019 Ford Ranger. The contact stated while driving from a complete stop, the vehicle was jerking, and the transmission was slipping and shifting hard. There was no warning light illuminated. The contact stated that the failure mostly occurred while driving from 0-20 MPH. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the transmission needed to be replaced. The dealer informed the contact the manufacturer was contacted and offered to partially cover the cost of the repair. The vehicle was not repaired. The failure mileage was approximately 67,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569699February 3, 2024
STEERING
The steering wheel is loose. I tried to get my truck aligned and was told they weren’t able to do it because of the steering wheel being loose
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567089January 22, 2024
POWER TRAIN, POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
The contact owns a 2019 Ford Ranger. The contact stated that there was a mixture of fluid and oil inside the rear passenger’s side wheel, and onto the brake calipers and the rear axle. The dealer determined that the passenger's side rear axle seal was leaking. The dealer replaced the passenger's side rear axle seal. Additionally, the contact stated while driving at various speeds, the vehicle jerked and jolted while the transmission skipped from 1st to 3rd gear. The contact also stated that the vehicle hesitated to respond and made an abnormal sound while accelerating and decelerating, and then jolted when shifting into gear. The contact stated that the failure had been recurring more increasingly. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564779January 11, 2024
POWER TRAIN
2019 Ranger went into limp mode in traffic at the worst possible time. Error code appeared and referred to transmission fault at roughly 38k. Was taken to ford and I was told PCM just needed updating. By 45k the transmission was right back to shifting rough with sudden shifts jerking the truck. Called Ford to say hey it’s not right still. It’s continuing to downshift from 10th gear at 65mph instantly down to 3rd gear nearly ripping the transmission out. Every Ford dealership within 3.5hrs from me all told me the same thing. “We are told to say it’s normal for the 10r80 to do hard shifts. Ford knows they are a problem but want issue a recall, the only thing you can do it blow up the transmission while your under 60k warranty so they have no choice but to replace it.” Now at 80k I’m screwed and have to spend nearly 8k to fix the transmission ford said was fine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565010January 11, 2024
POWER TRAIN
Transmission is shifting extremely rough, lunges forward or completely disengaged in lower gears. Initially started to happen with cold starts but now continues to happen regardless of the amount of drive time. Completely unsafe when merging into traffic because transmission will either exhibit low power, shift roughly or completely disengage. Transmission has disengaged 5 times so far during initial acceleration. Issue has been confirmed by my Ford dealer. Vehicle is currently being serviced for complete transmission replacement. Dealer has told me that this a frequent complaint that they are experiencing with Ford car owners with the 10R80 transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564753January 10, 2024
SEAT BELTS
My seat belt buckle stopped working (part number KB3Z-2161203-AB) and despite the fact that my truck is less than 5 years old and has less than 60K miles on it Ford's service system says this part is not covered under the 5 year 60K mile Safety Restraint System nor the Premium Care extended warranties I have on the truck. Documentation for the warranties suggests it does but the system the Ford service techs use says no. When I've escalated to Customer Care, they claim "there is nothing they can do." Ford Protect (warranty department) says the same thing. A helpful Ford tech on the internet claims he looked into it and says the problem is that the Ford service system has the part misclassified as a "trim" part and not a "safety" part so it only recognizes it as something covered by the 3 year 36K mile bumper to bumper warranty. When I pressed and they sent me to Ford Financial Assistance for a "Goodwill Repair" I was told they would only cover 40%. I have presented pictures to Ford of their own warranty documentation that clearly states the seat belt buckles are covered and they repeatedly have pushed back saying "there is nothing we can do, it's denied." Bringing it to your attention in the hopes you can help me find the right folks at Ford to remedy this issue as anyone who has a Ford with this same base part number (2161203) is going to have this problem. I'm attaching a copy of the Ford Warranty Safety Section and a copy of the online listing for the Seat Belt Buckle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564094January 8, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
THE TRANSMISSION "BUCKING" DURING SPEED ACCELERATION. THIS CAUSES THE VEHICLE TO DE-ACCELERATE BEFORE ACCELERATING TO DESIRE SPEED. PROBLEM: PROGRAMIMG OF THE PCM FOR THE TRANSMISSION. ACCORDING TO THE DATA COLLECTED ON THE FORD FORUM THIS PROBLEM AFFECTS ALL FORD RANGER FOR 2019 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563732January 5, 2024
POWER TRAIN
The contact owns a 2019 Ford Ranger. The contact stated that while driving at approximately 35 MPH, the vehicle lunged forward while shifting gear. There were no warning lights illuminated. The contact called the local dealer and scheduled an appointment. The vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 26,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561429December 22, 2023
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Unintended Aceleration Veheicle experienced normal stop with no anomaly. Upon release of brakes, experienced reported Wide Open Throttle" Brakes were ineffective. Vehicle accelerate thru intersection striking guardrail with significant damage. WOT stopped by shutting of engine. Vehicle currently in repair. Reported event to local dealer service dept, Insurance Rep and Ford referencing 2010 Class Action Lawsuit for similar events, All claim no knowledge of such an event. Vehicle had no previous reports of similar events
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11559587December 11, 2023
POWER TRAIN
My 2019 Ford Ranger for around 9 months occasionally has a significant loss of power and acceleration from 2nd to 3rd gear. It has become dangerous to drive due to the aforementioned. My vehicle has 54019 and is under the factory power train warranty still. The dealership told me that water had entered the EGR and damaged the sensor. They already knew by their diagnostics test it wasn’t a negligence based issue. The dealership told me at least 5 other Ford Rangers have come in with the same problem and Ford will not recall it even tho they know it’s an issue. I called Ford customer satisfaction. They stated although they say powertrain and related parts in their factory warranty and this is affecting the transmission they could not get authorization to fix the known issue. Please investigate this before people get killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558390December 4, 2023
POWER TRAIN
I had expressed transmission issues with the service center for over a year. Paid for transmission servicing, reprogramming, and kept all maintenance up to date. All regular maintenance has been performed, and the truck has about 80% highway miles, and been cared for and never abused. Now, Ford is telling me, the entire transmission needs to be replaced, at a high cost, and the truck has about 80k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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