Ford Mustang Complaints (2017)

268 consumer complaints on file.

#11456791March 15, 2022
LATCHES/LOCKS/LINKAGES, BACK OVER PREVENTION
The contact owns a 2017 Ford Mustang. The contact stated that the trunk latch would not open and the backup camera was inoperable. The vehicle was taken to an independent mechanic who related the failure to TSB 19-2273. The mechanic diagnosed that the luggage compartment lid release was too short. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454498February 28, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Escape. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with fuel pump failure. The contact was informed that the fuel pump needed to be replaced. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 15V005000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453421February 22, 2022
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:TUBE, TIRES:VALVE
235 / 55 R 17 At less than 20,000 miles - left rear driverside tire constantly failed to hold air. I have recent photographs at 29k miles showing date stamp of pic, psi levels, tires themselves, and receipts for replacement tires. Also, on several occasions, while driving in light rain, on a side street, between 20-30 miles an hour, I experienced loss of traction, steering, and experienced pitching. Very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446490January 6, 2022
WHEELS:LUGS/NUTS/BOLTS/STUDS
My wheel lug nuts are damaged and distorted with normal removal and replacement during tire changes. The standard socket no longer fits the nuts unless the socket is hammered onto the nuts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445264December 28, 2021
TIRES
The contact owns a 2017 Ford Mustang equipped with Goodyear Tires, Tire Line: Eagle F1, Tire Size: 235/50/R18, DOT Number: M61PKX1R0719. The contact stated while driving 45 MPH, there was a loud sound coming from the rear driver’s side of the vehicle. The contact was able to pull over and noticed that the rear driver’s side tire had exploded without warning. The spare tire was placed on the vehicle. The manufacturer was not contacted about the failure. The tire failure mileage was approximately 4,000. The vehicle failure mileage was approximately 29,040.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441941November 29, 2021
SEATS
HEATING AND COOLING HAVE STOPPED WORKING ON DRIVER'S SIDE. LIGHTS ON CONSOLE STILL LIGHT UP AS WORKING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441942November 29, 2021
BACK OVER PREVENTION
REAR CAMERA IS NOT WORKING. I KEEP GETTING A BLUE SCREEN AND THEN A MESSAGE SAYING CAMERA CURRENTLY NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439967November 10, 2021
LATCHES/LOCKS/LINKAGES
The contact's husband owns a 2017 Ford Mustang. The contact stated that while driving at various speeds, the passenger’s side window would independently lower when the door was opened. The contact stated that the door ajar warning light would illuminate on the instrument panel. After closing the door, the failure would continue to occur with the warning light illuminated. The contact had taken the vehicle to an independent mechanic and was informed that the failure was common; however, he could not repair the defect. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436025October 8, 2021
STRUCTURE:BODY
The passenger door keeps opening randomly when I am driving. It’s very scary since I have younger kids riding in the passenger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435712October 6, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Drove car 600 miles then there was no coolant in the vehicle. Car gas hand says car was half way full after I filled the car up. It will give the wrong reading then once you start driving It will reset. Air conditioning will not work got half way down the highway across country and the air conditioning stop work for 2 hours. Then it will only work on low until I turned off and on a couple times then it started blowing air. Remote start - cold start will not start sometimes or take a couple of times to start the vehicle and you have to be directly in front of the vehicle it will lock and open from your home but you have to walk directly in front of the vehicle for it to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434004September 23, 2021
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR
The AC evaporator core in my care was leaking and randomly the windshield would get very fogged up when driving until the unit completely broke and had to be replaced. The dealer in writing told me it was a known defect with the evaporator core and the only fix was to replace it. I have done this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433753September 21, 2021
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
While driving home on the freeway, the weld where the clutch pedal joins the pedal assembly failed. This gave the pedal excessive lateral play and created a situation where I was intermittently unable to disengage the clutch and change gears due to the pedal binding or obstruction along its travel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433559September 20, 2021
ELECTRICAL SYSTEM
The car automatically locked when I stepped out of the car with my baby in the back seat when in 90 degree weather. The remote and the key wouldn't work so I had to break the window to get my 2 year out of the steaming car after unsuccessfully trying to pry the door open with a crow bar
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433308September 17, 2021
STRUCTURE:BODY
When driving on highway 60-80 mph after maybe 40-50 minutes the driver door unlatches, the door Ajar alert comes on. The passenger door has also opened, not at the same time. The problem is mostly the driver door. It is very traumatizing to be driving and feel the door unlatch at high speeds on highway. I have reported this multiple times please issue a safety recall to include this model as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432794September 13, 2021
STRUCTURE:BODY
The passenger door has unlatched randomly 3 times in the span of 1 year, first time I thought the door was not properly closed, It happened twice yesterday and I'm sure the door was correctly closed. Q:What component or system failed or malfunctioned, and is it available for inspection upon request? A: Door latching system. Yes it is available Q: How was your safety or the safety of others put at risk? A: The left door unlatches randomly while traveling on the highway. My wife was seating in the passenger seat yesterday when it happened. Door could have opened if she was leaning on it. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: It has happened 3 times, always on the highway traveling at highway speeds in the span of 1 year, I thought the first tie I left the door open, it happened twice yesterday, I'm sure the door was correctly closed. No dealer have tried to reproduce it (I doubt they can) Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A:. No only the door opened message in the dashboard after the door unlatches.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429960August 21, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Traveling on highway passenger door became unlatched giving a door ajar warning on the dashboard. Door had been closed properly. Stopped and closed door again. About a half an hour later the driver side door became unlatched on the highway giving a door ajar warning on the dash. This door had also had been properly closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428144August 7, 2021
BACK OVER PREVENTION
Rear view camera intermittently displays blank or distorted image.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424128July 9, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2017 Ford Mustang. The contact stated that while his wife was driving 45 mph, the passenger’s side front door inadvertently opened. The driver reached over and closed and locked the door however, the failure recurred. There was no warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419583June 3, 2021
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Backup camera inoperable, screen goes blank or shows rainbow lines
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418777May 27, 2021
UNKNOWN OR OTHER
2017 ecoboost mustang , 31k miles, 17 yr old daughter pulls out of neighborhood going to high school! 1/4 of a mile (4 houses) down she hears a loud boom then car bursts into flames under the hood near firewall or windshield wiper arms. Cause is coolant leaking into the cylinders, which in turn caused the misfires, and engine to catch on fire. Ford has been aware of this issue since 2016.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0

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