Ford Mustang Complaints (2013)

271 consumer complaints on file.

#11170726January 18, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL AND THE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS TAKEN TO DAVID MCDAVID FORD FORT WORTH (300 W LOOP 820 S, FORT WORTH, TX 76108, (682) 200-1952) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA TO FILE COMPLAINT. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165875January 8, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE ACCELERATING FROM A STOP, THE CONTACT PROCEEDED VERY SLOWLY AT APPROXIMATELY 2 MPH; HOWEVER, THE PRECEDING VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS UNABLE TO STOP AND REAR ENDED THE OTHER VEHICLE'S BUMPER AT A LOW SPEED. THE DRIVER'S AND FRONT PASSENGER AIR BAGS DEPLOYED. THE CONTACT SUFFERED A BURN ON THE RIGHT ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE PASSENGER WAS UNINJURED. THE CONTACT STATED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED AT SUCH A LOW SPEED. THE POLICE ARRIVED, BUT THE CONTACT DID NOT RECALL IF A REPORT WAS FILED. THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED FOR THE CRASH DAMAGE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11164456January 2, 2019
AIR BAGS, ELECTRICAL SYSTEM
THERE IS A RECALL ON THE TASHAKI AIRBAGS I'VE BEEN WAITING FOR OVER 5 YEARS TO GET AN AIRBAG I HAD A 2005 FORD MUSTANG IT NEEDED AN AIRBAG THAT CAR HAS SINCE BEEN TRADED OFF THEN I BOUGHT A 2013 FORD MUSTANG AND IT'S THE SAME THING IF THE AIRBAG BUT WITH THIS 2013 FORD MUSTANG THE LIGHTS KEEP FLICKERING ON AND OFF THEY FADE IN AND OUT THEY'LL COME ON AND THEN THEY'LL GO OUT AND COME BACK ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161457December 14, 2018
ELECTRICAL SYSTEM, POWER TRAIN
I WAS DRIVING DOWN I-35 IN THE ARBUCKLE MOUNTAINS IN OKLAHOMA GOING 70MPH WHEN MY CAR SUDDENLY DISENGAGED THE CRUISE CONTROL AND DOWNSHIFTED TO FIRST GEAR. IT FELT LIKE THE BRAKES WERE BEING APPLIED FORCEFULLY AND THEN THE CAR RETURNED TO DRIVING NORMALLY. THIS HAPPENED TWO MORE TIMES UNTIL I WAS ABLE TO PULL OFF ON THE SHOULDER AS I HAD ALMOST GOTTEN INTO AN ACCIDENT THE FIRST TIME IT DID IT. DURING THIS TIME THE CAR WAS IN THE DRIVE SELECTOR AND WHEN THE PROBLEM WOULD HAPPEN THE CAR WOULD SHOW IT HAD ENTERED SPORT MODE AND THEN THE DOWNSHIFTING WOULD OCCUR. THIS WOULD HAPPEN WITHOUT WARNING AND SUDDENLY, WITHOUT ANY INPUT FROM ME. THIS TERRIFIED ME AS I WAS GOING AT SUCH A HIGH SPEED AND IT WAS SPRINKLING OUT AND A CAR WAS FOLLOWING CLOSELY BEHIND ME. LUCKILY I WAS NOT INVOLVED IN AN ACCIDENT. WE HAD THE VEHICLE TOWED TO A NEARBY FORD DEALERSHIP TO BE LOOKED AT AND ARE AWAITING THE RESULTS. AS I RESEARCHED THE PROBLEM LATER THAT NIGHT I FOUND THAT MANY FORD 2011-2012 VEHICLES HAD BEEN RECALLED FOR THE EXACT SAME ISSUE. MINE IS A 2013 MODEL AND WAS NOT INCLUDED IN THE RECALL, THEREFORE I WAS UNAWARE OF ANY PROBLEMS WITH THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156927December 7, 2018
AIR BAGS
TAKATA RECALL NHTSA RECALL 18V046 CONTACTED HUNTINGTON BEACH FORD TO ASK FOR PROMPT REPAIR. THEY STATED THEY DO NOT HAVE THE PART IN STOCK. THEY HAVEN'T BEEN ABLE TO PROVIDE ME WITH A DATE OF WHEN THEY WILL RECEIVE IT. THIS LEAVES ME WITH AN UNSAFE VEHICLE TO DRIVE WITHOUT ANY IDEA OF WHEN THE REPAIR CAN TAKE PLACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149633November 6, 2018
AIR BAGS, VEHICLE SPEED CONTROL
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE DRASTICALLY DECELERATED WITHOUT WARNING. THE CONTACT HAD TO CONSTANTLY ADJUST THE SPEED EACH TIME THE FAILURE OCCURRED. WESTWAY FORD (801 AIRPORT FWY, IRVING, TX 75062, (972) 584-9033) WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140345October 15, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (AUTONATION FORD MARGATE, 5401 W COPANS RD, MARGATE, FL 33063, 954-644-4976) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124356September 4, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MESQUITE FORD LINCOLN & RV (76 AUTO MALL CIRCLE, MESQUITE, NEVADA 89027, (702) 345-4000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118840August 9, 2018
POWER TRAIN
I WAS SHIFTING MY CAR INTO 3RD HEAR AND THE SHIFTER GOT STUCK CAUSING THE TRANSMISSION TO NOT LET ME GET OUT OF GEAR THIS HAPPENED IN MY NEIGHBORHOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111864July 17, 2018
STRUCTURE:BODY
CLEAR COAT FINISH ON TRUNK PANEL BEGAN PEELING WHEN CAR 3 1/2 YEARS OLD. ALUMINUM HOOD CORROSION AT ALMOST 5 YEARS OLD PAINT IS BUBBLING AT THE FRONT EDGE OF ALUMINUM HOOD. APPARENTLY WHEN BEING PAINTED THE ALUMINUM HOOD WAS CONTAMINATED WITH STEEL PARTICLES WHICH FORD KNEW AT THE TIME OF MANUFACTURE WOULD CAUSE CORROSION AND PAINT PEELING BUT DID NOTHING TO TRY TO CORRECT THE METAL CONTAMINATION WHEN VEHICLES WERE PAINTED SO NOW AT 24,800 MILES THE HOOD IS CORRODING AND PAINT IS BUBBLING AND PEELING. I PAID ALOT OF MONEY FOR THIS CAR MUSTANG V6 PONY PACKAGE AND TO HAVE TO DEAL WITH HOOD CORROSION AND PEELING PAINT ON THIS CAR IS RIDICULOUS AND SHAMEFUL THAT FORD WILL NOT COVER THIS DAMAGE. I HAVE BOUGHT FORD VEHICLES MY WHOLE LIFE BUT I WILL NEVER EVER BUY A FORD VEHICLE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104181June 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO LACK OF COMMUNICATION FROM THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE WILLIS FORD (930 BEGLIS PKWY, SULPHUR, LA) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THEY WOULD HAVE A SERVICE ADVISOR SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104250June 27, 2018
ENGINE, VEHICLE SPEED CONTROL
THE ELECTRONIC THROTLE BODY CONTROL HAS TO BE REPLACED BECAUSE THE ENGINE ACCELERATOR QUITS WORKING AND THE ENGINE RUNS AT IDLE BUT THERE IS NO ACCELERATION WHEN YOU STEP ON THE ACCELERATOR PEDAL. THIS HAS HAPPENED WHEN I STOP AT A SIGNAL OR STOP SIGN AND THEN ATTEMPT TO CONTINUE DRIVING, AND I HAVE BEEN STUCK IN THE MIDDLE OF THE INTERSECTION ON CITY STREETS. THIS HAS OCCURED ABOUT 4 OR 5 TIMES IN THE LAST MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103722June 25, 2018
AIR BAGS
TAKATA INFLATORS I RECEIVED A NOTICE ABOUT MY RECALL HOWEVER I PICK UP MY 14 Y/O BROTHER EVERYDAY , AND IF WE ARE I A ACCIDENT THEN WHAT? I FEEL THIS CAR SHOULDN'T BE DRIVEN UNTIL THIS RECALL IS FIXED , BECAUSE IT DOESN'T HAVE TO BE ME SOMEONE CAN HIT ME AND ITS ALL OVER . I HAVE HIS LIFE IN MY HANDS BECAUSE I BOUGHT A CAR I THOUGHT WAS SAFE AND ITS NOT , ITS LIKE WAITING FOR A ACCIDENT TO HAPPEN , AIR BAG CAN SAVE A LIFE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102889June 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. PALM SPRINGS FORD-LINCOLN IN CATHEDRAL CITY, CA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097981May 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHINO HILLS FORD (4480 CHINO HILLS PKWY, CHINO, CA 91710, (909) 203-5700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER TRADED THE CAR IN UPDATED 9/21/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094028May 15, 2018
STRUCTURE:BODY
MAJOR CORROSION ISSUE ON ALL ALUMINUM HOODS 2004 TO 2015. MINE IS A 2013 AND IT LOOKS LIKE RUST UNDER THE PAINT BUT ITS CORROSION THAT FORD REFUSES TO COVER UNDER BUMPER TO BUMPER WARRANTEE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092462May 8, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHEN THE CONTACT SHIFTED INTO THIRD OR FOURTH GEAR, AN ABNORMAL NOISE WAS HEARD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HODGES FORD (13452 GA-251, DARIEN, GA 31305, (866) 390-7709) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092465May 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO HODGES FORD (13452 GA-251, DARIEN, GA 31305, (866) 390-7709), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089887April 24, 2018
AIR BAGS
TAKATA RECALL. I LIVE IN FLORIDA WHERE IT IS HOT AND HIGH HUMIDITY. I BOUGHT A USED MUSTANG LAST YEAR WITH NO RECALLS. ALL OF THE SUDDEN NOW THERE IS 2 RECALLS ON BOTH AIR BAGS. THE DRIVER SIDE IS READY BUT NOT THE PASSENGER SIDE. WHAT AM I SUPPOSED TO DO SINCE IT IS THE CAR THAT MY TEENAGER IS RIDING IN DAILY. WOULD YOU DRIVE AROUND WITH A CHILD IN THIS DANGEROUS CAR? I THINK FORD SHOULD GIVE LOANER CARS UNTIL THIS PROBLEM HAS A REMEDY. OR FORD SHOULD NOT ALLOW CARS TO BE SOLD WHILE UNDER THIS DANGEROUS RECALL. FORD SHOULD BUY BACK MY DANGEROUS CAR SO I CAN BUY A SAFE CAR FOR MY FAMILY. WHAT IS FORD DOING TO PROTECT MY FAMILY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082680April 3, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 70 MPH, THE ORANGE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STARTED TO LOSE ACCELERATION EVEN AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TURNED OFF, RESTARTED AFTER APPROXIMATELY THREE MINUTES, AND THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED TWO DAYS LATER. THE CONTACT MENTIONED THAT THE THROTTLE BODY WAS REPLACED IN JANUARY OF 2018 BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-14503496. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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