Ford Mustang Complaints (2004)

130 consumer complaints on file.

#10147162January 7, 2006
UNKNOWN OR OTHER
LOOSE CARPETING HANGING DOWN FROM ACCELERATOR PEDAL CAUSES SHOE TO GET STUCK AND COME OFF FORCING ACCELERATOR TO FLOOR, CAUSED CRASH INTO STRUCTURE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10145381December 6, 2005
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
2004 FORD GT MUSTANG WOULD NOT START AFTER SHORT TRIPS OR AFTER IT HAD BEEN SITTING FOR AN EXTENDED PERIOD OF TIME. *TS ***NO ANSWER REQUIRED*** THE VEHICLE WOULD ALSO SUDDENLY STALL WHILE BEING DRIVEN. AFTER THE VEHICLE SAT FOR ABOUT 10-15 MIN IT COULD BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THE PROBLEM WAS WITH THE ANTI THEFT DEVICE. AFTER THAT REPAIR THE VEHICLE CONTINUED TO EXPERIENCE PROBLEMS. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT SINCE THEY WERE UNABLE TO DUPLICATE THE PROBLEM THEY DIDN'T FIX ANYTHING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144570December 6, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHEN ACCELERATING AT FULL THROTTLE ACCELERATOR PEDAL GETS STUCK. THIS CAN BE A BIG PROBLEM SINCE SEVERE ENGINE DAMAGE DUE TO EXCESSIVE ENGINE RPM'S CAN OCCUR AND CAN CAUSE COLLISION DUE TO CAR ACCELERATING UNCONTROLLABLY. THE ONLY WAY TO CONTROL THIS WAS SHUTTING OFF THE IGNITION BUT THAT IN ITSELF CAN BE A DANGER SINCE SHUTTING OFF THE IGNITION CAUSES LOSS OF POWER STEERING AND HYDRAULIC BRAKES WHICH CAN MAKE THE VEHICLE EXTREMELY DIFFICULT TO STEER AND BRAKE, POTENTIALLY CAUSING AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144011November 30, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATES THE CRUISE CONTROL CAN BE SET BY PRESSING THE COAST BUTTON, AS WELL AS THE SET BUTTON. THE COAST BUTTON IS LOCATED ON THE STEERING WHEEL WHERE THE CONTACT HAND RESTS WHILE DRIVING. HE FOUND THIS AFTER WIFE WAS IN AN ACCIDENT. THE VEHICLE WOULD NOT SLOW DOWN WITH HER FOOT OFF OF BOTH THE BRAKE AND ACCELERATOR PEDALS. THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE, AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, ONCE HE FOUND THE CRUISE CONTROL ACTIVATED, AND THIS WAS HOW THE VEHICLE WAS MANUFACTURED. *AK UPDATE 1/4/2006 - *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10141590November 2, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I DOWN SHIFTED MY CAR AND FLOORED THE GAS PEDAL AND THE PEDAL CAUGHT ON THE CARPET. I COULD NOT GET IT TO RELEASE AND HAD TO SHUT OFF THE IGNITION ON THE FREEWAY, PULLED OVER, AND PARK THE CAR TO FIX THE PROBLEM. SPEED OF 100+MPH WAS REACHED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141209October 29, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I WAS PROCEEDING THROUGH INTERSECTION ON A LEFT HAND TURN LANE DRIVING IN THE WRONG GEAR FOR THE SPEED AT WHICH I WAS GOING(20 MPH), I DOWN SHIFTED INTO SECOND GEAR AND THE GAS PEDAL WAS STUCK TO THE FLOOR FOR A HALF A BLOCK HEADING TOWARDS THE NEXT INTERSECTION THAT HAD A RED LIGHT FOR ME. I COULDN'T STOP THE CAR SO I TURNED THE KEY OFF. AFTER LOOKING AT THE PEDAL I NOTICED THE CARPET DOESN'T FIT RIGHT LIKE IT'S SHORT AND MY GAS PEDAL ARM IS EXTREMELY WEAK AND BENDS TOWARDS THE TRANSMISSION SCRAPING THE CARPET THROUGH THE RANGE OF UP/DOWN MOTION. I THINK THE CARPET IS HALF THE PROBLEM THE OTHER HALF IS THE GAS PEDAL ARM. THE RIGHT SIDE OF THE GAS PEDAL RUBS THE CARPET. I PULL THE PEDAL OFF OF THE CARPET EVERY SO OFTEN WITHIN DAYS THE PEDAL IS RUBBING IT AGAIN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141210October 29, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
GAS PEDAL GOT STUCK UNDER CARPET. I WAS PASSING SOMEONE AND THE GAS PEDAL GOT STUCK. I NEARLY WRECKED, BUT WAS ABLE TO PULL OVER. FOUND THE PROBLEM , HAD TO CUT THE CARPET SO IT WOULDN'T HAPPEN AGAIN. IT IS APPALLING THAT A POORLY DESIGNED CARPET COULD CAUSE POTENTIAL DEATHS. FIX THIS!*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140294October 20, 2005
VISIBILITY:GLASS, SIDE/REAR
WAS DRIVING ON OPEN FREEWAY AT APPROXIMATELY 7:30PM ON 10/17/05 WHEN DRIVER HEARD LOUD "POP". SHORTLY AFTERWARD, DRIVERS VISION WAS OBSCURED THROUGH BACK WINDOW ON THE FORD MUSTANG CONVERTIBLE. WHEN DRIVER ARRIVED HOME HE NOTICED THAT THE REAR WINDOW WAS COMPLETELY SHATTERED AND THERE WAS NO EVIDENCE OF ANY OBJECT STRIKING THE VEHICLE. DRIVER TOOK VEHICLE TO FORD DEALERSHIP FOR REPAIRS AND WAS TOLD THAT FORD DID NOT CONSIDER IT A DEFECTIVE PART. WHEN DRIVER NOTIFIED HIS INSURANCE CARRIER, HE WAS INFORMED THAT THEIR GLASS INSTALLER WAS AWARE OF THE SPONTANEOUS REAR WINDOW EXPLOSIONS OCCURRING IN THE 2002-2004 MODEL YEAR OF MUSTANGS. DRIVER IS HAVING DEALER REPLACE THE DEFECTIVE EQUIPMENT AND REPLACED PARTS WILL NOT BE AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140244October 19, 2005
AIR BAGS:FRONTAL
MY DAUGHTER WAS DRIVING MY 2004 FORD MUSTANG , WHEN LIGHT TURNED GREEN UPON ACCELERATION THE GAS PEDAL STUCK( BECAUSE OF CARPET) CAUSING HER TO LOOSE CONTROL OF THE CAR AS SHE WAS MAKING A LEFT TURN ON WET PAVEMENT . SHE HIT ANOTHER VEHICLE TOTALING THE CAR AND SHE WAS ALSO HURT WHEN HER FACE HIT STEERING WHEEL BECAUSE AIRBAG DID NOT DEPLOY. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10134887September 29, 2005
AIR BAGS:FRONTAL
DT: THE CALLER'S SON PULLED INTO A GAS STATION WHEN BOTH FRONT AIR BAGS DEPLOYED. HE WAS GOING ABOUT 2 MPH, AND HE DID NOT HIT ANYTHING. AIR BAGS DEPLOYED WITHOUT WARNING. DEALER CUT THE AIRBAG OUT OF THE STEERING WHEEL, AND THEY PUT THE PASSENGER'S SIDE AIR BAG BACK IN. THE DIAGNOSTIC SAID THERE WAS NOTHING WRONG WITH THE VEHICLE. CALLER WAS TOLD THAT THERE WERE SCRAPES ON THE BOTTOM OF THE VEHICLE AND THAT MIGHT HAVE CAUSED THE AIR BAGS TO DEPLOY. THIS WILL NOT BE COVERED BY THE WARRANTY. THE CALLER SAID THE VEHICLE HAS NOT BEEN IN ANY ACCIDENTS. MANUFACTURER SIDED WITH DEALER AND SAID SHE WILL HAVE TO PAY FOR REPAIRS.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138010September 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 2004 FORD MUSTANG. THE CONSUMER STATED THAT WHILE TRAVELING 15-20 MPH THE BRAKES DID NOT LET GO, THE ROAD WAS WET. THIS HAPPENED ON SEPTEMBER 22,2005. VEHICLE HIT A CURVE, NO ONE WAS INJURED. THE CONSUMER STATED THIS HAS HAPPENED A COUPLE OF TIMES BEFORE. THE CONSUMER TOOK VEHICLE TO DEALER,AND VEHICLE IS CURRENTLY IN REPAIR SHOP BEING FIXED. DEALER TOLD THE CONSUMER THEY WERE WAITING TO HEAR BACK FROM FORD. THEY COULD NOT DO ANYTHING UNTIL FORD CALLED THE DEALERSHIP BACK. THERE WAS PROPERTY DAMAGE TO VEHICLE, INCLUDING RIMS, FRONT BUMPER, AND ALIGNMENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10135106September 1, 2005
UNKNOWN OR OTHER
WHILE ACCELERATING MY GAS PEDAL GOT STUCK UNDER MY CARPET AND MY ENGINE RPM'S SHOT UP AND MY ENGINE ALMOST BLEW BECAUSE I COULDN'T GET MY GAS PEDAL UNSTUCK, I FINALLY HAD TO CUT MY ENGINE OFF SO MY ENGINE WOULDN'T BLOW;I WAS FORTUNATE THAT THE FREEWAY WAS CLEAR AND NO CARS IN FRONT OF ME. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134847August 30, 2005
VEHICLE SPEED CONTROL:LINKAGES
WHILE DRIVING MY 2004 MUSTANG COBRA, THE GAS PEDAL BECAME STUCK AT WIDE OPEN THROTTLE. I SHIFTED THE CAR INTO NEUTRAL AND IT BOUNCED OFF THE REDLINE FOR ABOUT 3 SECONDS BEFORE I TURNED THE CAR OFF. I NEARLY GOT INTO AN ACCIDENT TRYING TO STOP THE CAR. I FOUND THE GAS PEDAL TO BE STUCK AGAINST THE UNDERSIDE OF THE EDGE OF THE FLOORS CARPET. NOW I DON'T KNOW IF SOMETHING IS BROKEN ON MY CAR. IT HAS LESS THAN 5,000 MILES ON IT AND IS JUST OVER A YEAR OLD. SOMEONE IS GOING TO GET KILLED FROM THIS, AND IT IS DEFINITELY A DESIGN FLAW WITH THE CAR AS I KNOW FROM INTERNET FORUMS IT HAS HAPPENED TO MANY PEOPLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134761August 30, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2004 MUSTANG - I HAD JUST PURCHASED MY MUSTANG THE ACCELERATOR PEDAL STUCK CAUSING INABILITY TO CONTROL MY SPEED ON THE HIGHWAY, RESULTING IN A TICKET . THE NEXT TIME THE ACCELERATOR PEDAL STUCK WAS ON CITY STREETS .TOOK CAR TO FORD DEALERSHIP FOR INSPECTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133704August 22, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT: THE OWNER WAS GOING TO LEAVE DRIVEWAY IT TOOK THREE TIMES TO GO INTO GEAR. THEN, WHEN IT WENT INTO GEAR, IT WENT ABOUT 10-20 FEET BY ITSELF AND CRASHED INTO THE OWNER'S HOUSE. THE OWNER NEVER HAD FOOT ON THE GAS PEDAL. THE OWNER HAD FOOT ON THE BRAKES THE WHOLE TIME. THE OWNER SUSTAINED SHOULDER INJURY. HAD ABOUT $400 IN HOME REPAIRS, ABOUT $6000 IN CAR REPAIR, AND DOCTOR BILLS AS A RESULT OF ACCIDENT. THE OWNER CALLED FORD, WHO SAID IT MUST BE AN UNUSUAL ACCIDENT, AND THEY HAD NEVER HEARD OF THIS PROBLEM. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10133379August 18, 2005
EQUIPMENT
THE PROBLEMS I AM HAVING WITH MY 2004 MUSTANG COBRA IS THE GAS PEDAL GETTING STUCK UNDER THE CARPET AND UNDER THE REMOVABLE FLOOR MAT AT WOT AND AN ANNOYING VIBRATION AT HIGHER HIGHWAY SPEEDS. NOTHING SCARIER THAN HAVING YOUR CAR CONTINUE TO ACCELERATE AFTER YOU GET OFF THE GAS AND THE TRAFFIC AHEAD IS STOPPED AND YOU ARE APPROACHING TRIPLE DIGIT SPEEDS. I HAVE HAD TO DEPRESS THE CLUTCH AND PUT THE TRANSMISSION INTO NEUTRAL, WHILE LETTING THE MOTOR OVER REV AND HIT THE REV-LIMITER, UNTIL I CAN DISLODGE THE PEDAL. THIS A VERY DANGEROUS SITUATION ON SUCH A HIGH PERFORMANCE VEHICLE MAKING WELL OVER 400 RWHP. THE OTHER PROBLEM IS A CONTINUED VIBRATION I HAVE SINCE THE TRANSMISSION WAS REPLACED. AT SPEEDS NEAR 80 MPH THE VIBRATION BEGINS AND WILL GET PROGRESSIVELY WORSE, SOUNDING LIKE THE REAR GLASS IS GOING TO VIBRATE OUT OF THE CAR. THE DEALER HAS REPLACED THE DRIVESHAFT, BUT I SUSPECT THE PINION ANGLE IS INCORRECT AND CAUSING A BINDING CONDITION IN THE REAR END, WHICH CAN LEAD TO PREMATURE BEARING FAILURE IN THE REAR END. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132714August 13, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1) WE PURCHASED A 2004 FORD MUSTANG CONVERTIBLE. THE VEHICLE WAS PARKED IN OUR GARAGE. THE EXHAUST TAIL PIPE HAS A POOR DESIGN DUE TO THE DESIGN CUT ON THE END WHICH LEAVES TWO SHARP POINTED EDGES LIKE THE END OF KNIVES. THE POINTS ARE LOCATED APPROXIMATELY 1 INCH PAST THE BUMPER. ALL OTHER VEHICLES WE HAVE SEEN HAVE ROUNDING TAIL PIPE ENDS AND THE ENDS ARE FLUSH WITH THE BUMPER OR UNDER THE VEHICLE. 2) THE FAILURE OF THE DESIGN OF THE EXHAUST TAIL PIPE WITH THE SHARP RAZOR CUTS LEAVING TWO POINTED KNIFE LIKE ENDS AND PLACED PAST THE BUMPER IN THE MANUFACTURING PROCESS RESULTED IN MY THREE YEAR OLD HAVING A MASSIVE UPPER ARM INJURY REQUIRING SURGERY AFTER FALLING BEHIND THE 2004 FORD MUSTANG. AS HE FELL HIS RIGHT SHOULDER SLID DOWN PAST THE BUMPER AND THE POINTED SHARP EDGE STICKING PAST THE END OF THE BUMPER TORE INTO HIS ARM ABOVE THE ELBOW TO THE VERY TOP OF HIS SHOULDER. THE INJURY REQUIRED MANY HOURS OF SURGERY AND WE HOPE NO OTHER CHILD WILL HAVE TO GO THROUGH THIS MEANINGLESS DESIGN FLAW BY FORD MOTOR COMPANY AND THEIR OEM MANUFACTURE 3) WE HAVE TRIED TO CORRECT THE PROBLEM BY ASKING THE FORD DEALER FOR ASSISTANCE WHICH WAS REFUSED AND REPORTED THE INJURY TO FORD EXECUTIVE OFFICES IN MICHIGAN. DUE TO NON-RESPONSE BY FORD WE HAVE PLACED A NORMAL SAFE ROUNDED TAIL PIPE EXTENSION ON THE VEHICLE. THE ROUNDING TAIL PIPE IS USED IN ALL OTHER VEHICLES THAT WE HAVE SEEN. THE EXHAUST TAIL PIPE HAS NOT BEEN RECALLED AT THIS TIME ON THE FORD MUSTANGS FOR 2004 AND 2005 WHICH ARE THE SAME DESIGN AND PLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10133417August 12, 2005
UNKNOWN OR OTHER
CONSUMER INQUIRY REGARDING RECALLS OR DEFECTS RELATING TO THE 2004 FORD MUSTANG. *MR *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131595August 4, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I HAVE A 2004 MUSTANG COBRA AND THE GAS PEDAL GOT STUCK WHILE I WAS ON THE FREEWAY. I HAD TO PUT THE CAR IN NEUTRAL AND SHUT OFF THE CAR. I ALMOST GOT IN AN EXTREMELY SEVERE CAR ACCIDENT AND THINK THAT FORD SHOULD HAVE A CLASS ACTION LAW SUIT FILED AGAINST THEM OR THERE SHOULD BE A RECALL ON THIS PROBLEM. EVIDENTLY THERE ARE MANY OTHERS THAT HAVE EXPERIENCED THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130881August 1, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
I HAVE READ ABOUT THIS ISSUE FROM OTHER 2003/2004 COBRA OWNERS AND DID NOT THINK IT WAS A PROBLEM FOR ME AFTER INSPECTING MY CAR. HOWEVER, ON JULY 30, 2005 I EXPERIENCED AN ISSUE WHERE THE ACCELERATOR WAS STUCK ON THE FLOOR AT FULL THROTTLE. THIS HAPPENED ON A CITY STREET AND COULD HAVE CAUSED A SERIOUS ISSUE IF I DID NOT HAVE A LARGE OPEN SPACE TO PULL OFF. I WAS FORCED TO KILL THE IGNITION AND STOP THE CAR. AS I AM SURE YOU KNOW WHEN DOING THIS YOU LOSE ALL POWER STEERING AND BRAKING SO IT IS NOT A SAFE OR EASY TASK TO BRING THE VEHICLE TO A STOP. IN ORDER TO RESOLVE THE ISSUE IT REQUIRED ME REACHING DOWN AND YANKING UP ON THE PEDAL WITH CONSIDERABLE FORCE TO REMOVE IT FROM THE CARPET WHERE IT WAS EMBEDDED. WHILE MOST ISSUES WITH CARS CAN BE OVER LOOKED THIS IS POSSIBLY A VERY BAD ACCIDENT WAITING TO HAPPEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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