Ford Mustang Complaints (2015)

439 consumer complaints on file.

#11306936February 4, 2020
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE INCIDENT TOOK PLACE IN LAST SUMMER. MY BRAKE LIGHT SWITCH PAD BROKE INTO PIECES WHILE I WAS TRYING TO MERGE INTO A CITY HIGHWAY FROM A FREEWAY. SUDDENLY I COULD ONLY ACCELERATE FOR 2 SECONDS WHENEVER I STEP ON GAS, AND I ALSO NOTICED MY BRAKE LIGHT NEVER STOPS EVEN AFTER I TURNED MY CAR OFF. I ALMOST GOT INTO AN ACCIDENT AND GOT KILLED. THIS PROBLEM IS A VERY COMMON PROBLEM AMONG NEW MUSTANG MODELS AFTER 2015. FORD IS NOT DOING ANYTHING, AND THEY WOULD CHARGE YOU $200 FOR THE WHOLE BRAKE ASSEMBLY WHILE I ONLY NEEDED A 50 CENTS PLASTIC PAD. MY DAD IS A CAR MECHANIC, AND HE WAS SURPRISED THAT A CAR IN 2015 WOULD HAVE A SUCH COMMON PROBLEM IN 90S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11298056January 9, 2020
ENGINE
CAR STARTED TO MAKE TICKING SOUND FROM UNDER CAR OIL PAN AFTER OIL CHANGE WORRIED ENGINE MIGHT BE BAD CAR ONLY HAS 24K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289699December 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING 75 MPH, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR WITHOUT WARNING. IN ADDITION, THE VEHICLE TEMPERATURE GAUGE WENT TO HOT AND CAUSED THE OVERHEATING WARNING INDICATOR TO ILLUMINATE. THE CONTACT PULLED OVER, SHIFTED INTO PARK, ADDED COOLANT, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE ENGINE BLOCK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286379December 2, 2019
SEATS, UNKNOWN OR OTHER
WATER HAS LEAKED INTO THE CABIN OF THE CAR FROM THE PASSENGER SIDE WINDOW. THE LEAK APPEARS TO HAVE COME FROM THE CORNER OF THE WINDOW SEAL AND MADE IT'S WAY INTO THE CABIN AND CREATING A STAND POOL OF WATER. WATER POOLED ON THE REAR FLOOR AND MADE IT'S WAY UP TO THE FRONT OF THE PASSENGER SIDE. THE VEHICLE SAT OVER THE WEEKEND FROM 11/26/2019 TO 11/31/2019. I WAS NOT WITH THE VEHICLE DURING THIS TIME. I LOCKED THE DOORS AND ROLLED UP THE WINDOWS KNOWING RAIN WAS IN THE FORECAST. THE VEHICLE SAT AT MY PLACE OF RESIDENCE DURING SAID WEEKEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282221November 25, 2019
ELECTRICAL SYSTEM
WIRING TO THE REAR DECK GETS PINCHED WHEN TRUNK OPENS/CLOSES. REAR CAMERA AND TRUNK RELEASE DO NOT WORK AND 'TRUNK AJAR' DASH NOTIFICATION WILL NOT TURN OFF. THIS IS A KNOWN DESIGN DEFECT BY FORD. I HAVE CREATED 2 SEPARATE CASES WITH FORD CUSTOMER CARE AND THEY REFUSE TO TAKE RESPONSIBILITY FOR FULL REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282264November 25, 2019
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I PURCHASED MY VEHICLE USED IN OCT 2018 AND WAS INFORMED IT HAD AN OPEN RECALL ITEM FOR 16S30-DOOR LATCH. ALLEGEDLY THE RECALL ITEM WAS CLOSED FOR MY VEHICLE IN MARCH 2018, HOWEVER FORD'S SYSTEM DID NOT REGISTER THE RECALL CLOSURE UNTIL JAN 2019. IN OCT 2019 MY PASSENGER DOOR BEGAN BECOMING UNLATCHED WHILE VEHICLE WAS IN MOTION. THE DOOR BECAME UNLATCHED ON 5 SEPARATE OCCASIONS IN THE TIME FRAME BETWEEN 14 OCT 2019 TO 25 NOV 2019. THE FIRST FOUR INSTANCES I WAS TRAVELING APPROXIMATELY 15 MPH ON A HIGHWAY, AND THE LAST INSTANCE I WAS TRAVELING ABOUT 40 MPH ON A COUNTY ROAD. IN ALL INSTANCES I COULD HEAR THE DOOR BECOME UNLATCHED, MY DASH INDICATOR INFORMED ME THE DOOR WAS AJAR, MY DOME LIGHT CAME ON AND MY WINDOW WOULD GO UP AND DOWN. IN ALL INSTANCES I WAS ABLE TO PULL OVER AND ESSENTIALLY RE-LATCH THE DOOR. I HAD THE LATCH REPLACED ON 25 NOV 2019, WHICH I HAD TO PAY FOR DUE TO THE RECALL REPLACEMENT LATCH BEING OUT OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279415November 11, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
PAINT BUBBLE ON HOOD, REPLACED 3 RIGHT WINDOW MOTORS, LOW PRESSURE FUEL SWITCH, LITTLE PLASTIC BUTTON ON BRAKE LEVER DETERIORATES CAUSE BRAKE LIGHTS TO STAY ON CAUSING CAR NOT TO ACCELERATE PROPERLY. CAR ONLY HAS 39000 MILES ON IT!! WINDOW MOTOR, PRESSURE SWITCH AND BRAKE LEVER COST $2000.00 TO REPAIR. REALLY UPSETTING SPEND OVER $30000.00 FOR A AUTOMOBILE THAN WITHIN 39000 MILES AND I NEED TO SPEND THIS KIND OF MONEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269150October 17, 2019
ENGINE
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK AND THE ENGINE BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHINO HILLS FORD (4480 CHINO HILLS PKWY, CHINO, CA 91710, (909) 203-5700) WHERE IT WAS DIAGNOSED THAT THERE WAS A HOLE IN THE FUEL TANK. THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268394October 14, 2019
ELECTRICAL SYSTEM, STEERING, WHEELS
ELECTRIC POWER STREERING WHEEL FAILURE UNDER COLD WEATHER CONDITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266179October 4, 2019
FUEL/PROPULSION SYSTEM
2015 FORD MUSTANG ECOBOOST IS SUFFERING FROM A FUEL TANK LEAK. CEL TURNED ON WHILE DRIVING ON FREEWAY. THERE ARE NO SIGNS OF UNDERCARRIAGE DAMAGE, BUT THE EVAP ON TOP OF TANK HAS A HAIRLINE CRACK. THIS IS A FAULTY PART AS THERE HAS ALREADY BEEN A RECALL FOR THIS SAME ISSUE (NHTSA CAMPAIGN #: 15V339000), BUT NOT ALL 2015 FORD MUSTANG ECOBOOSTS ARE COVERED FROM PREVIOUS RECALL. THIS LEAK MAY CAUSE A POTENTIAL FIRE IF NOT TENDED TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255540September 16, 2019
UNKNOWN OR OTHER
I BOUGHT MY 2015 MUSTANG PREMIUM EDITION WITH 200 MILES ON IT IN 2016. DURING THE LAST FEW YEARS, THERE HAVE BEEN NUMEROUS TIMES WHEN THE ENGINE HAS SHUT OFF WHILE DRIVING, AND STALLED TWICE WHILE WAITING AT A LIGHT. IT GOES INTO AUX MODE. BUT RESTARTS RIGHT AWAY I HAVE NOT HAD THE PROBLEM FOR QUITE SOME TIME BUT THIS PAST SATURDAY, IT SHUT DOWN AGAIN, WHILE TURNING AND THIS TIME A LIGHT CAME ON THAT SAID RUN POWER ACTIVE. THIS IS A SERIOUS AND DANGEROUS CONDITION WHICH HAPPENS RANDOMLY, BUT USUALLY WHILE TURNING. FUEL LEVEL WAS 1/4 THIS PAST TIME. FORD MUST FIND THE CAUSE AND RECALL ASAP. IT HAS NEVER HAPPENED WHILE PARKED TO DATE. ONLY 6600 MILES ON THE CAR. SIMILAR REPORTS ARE POSTED ON THIS SITE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255633September 16, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
I WAS LIKE I WAS DREAMING WHEN AFTER I WAS WOKE UP IN THE HOSPITAL AND THERE WAS A LOT OF TIME MISSING YOU KNOW I CAN REMEMBER AT THE EVERY LITTLE THING I WAS MISSING A LOT OF TIME BEFORE WE WENT OUT AND THE WRECK YOU KNOW RIGHT AFTER A COUPLE OF DAYS OF BEING CONSCIOUS AND NEVER SHOULD HAVE WRECKED YOU KNOW AND IT JUST IT JUST LET NOTHING MAKING NO SENSE AND THEN IT ALL COME CLEAR I WAS KNOCKED OUT BEFORE THE WRECK AN EXAMPLE OF A HOW I DON'T KNOW WHY I DON'T KNOW ALL I KNOW IS I WAS KNOCKED OUT A COUPLE OF THOUSANDS OF A SECOND BEFORE THE RED CUZ I MISSED YOU TOO MUCH OF IT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11254366September 10, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
MY WIFE NOTICE THE BRAKE LIGHTS WERE STUCK ONE. TIRED SEVERAL DIFFERENT STEPS TO SEE IF THE PROBLEM COULD BE REMEDIED. SUCH AS STARTING THE CAR, LOCKING UNLOCKING, NOTHING SEEM TO CARE OF THE ISSUE. AFTER DOING SOME RESEARCH ONLINE ON ONE OF THE MUSTANG FORUMS THERE WERE A FEW PEOPLE THAT HAD THE SAME ISSUE. IT SEEMS THAT THERE IS A LITTLE WHITE PLASTIC BUTTON ON THE BRAKE LEVER THAT DEPRESSES THE BRAKE LIGHT SWITCH. THIS SEEMS TO DRY AND CRACK AND FALL OFF THE PEDAL ASSEMBLY ,SEE ATTACHED PHOTOS. SO INSTEAD OF LETTING THE CAR SET ALL DAY AND DRAIN THE BATTERY I HAD MY WIFE DRIVE THE CAR HOME. ON THE WAY HOME SHE EXPERIENCED A RUNNING ISSUE THE CAR SEEM TO SHUTTER WOULD NOT GO ABOVE 30 TO 40 MILES AN HOUR. FORTUNATELY IT WAS ALL SIDE ROADS ON THE WAY HOME. IF THIS HAD HAPPENED GOING DOWN THE INTERSTATE IT COULD'VE BEEN A BIG PROBLEM. FROM WHAT I'VE READ APPARENTLY THE CAR GOES INTO LIMP MODE? SENSING THAT THE BRAKES HAVE BEEN APPLIED? FROM THE RESEARCH THAT I'VE BEEN ABLE TO LOOK INTO THE LITTLE PLASTIC BUTTON WHICH IS PROBABLY ABOUT TWO DOLLARS TO PRODUCE IS NOT AVAILABLE SEPARATE. THE ONLY WAY THAT THIS CAN BE REPLACED IS A BRAKE PEDAL ASSEMBLY WHICH I READ IS APPROXIMATELY $300 PLUS LABOR. SOME PEOPLE ARE PURCHASING A RUBBER CLUTCH PEDAL BUMPER FROM TOYOTA AND PUTTING IN PLACE OF THE PLASTIC ONE FORD HAD. MY MAJOR ISSUE IS THAT IF SHE WAS ON THE INTERSTATE IN THE CAR SLOW DOWN TO 30 MILES AN HOUR WHO KNOWS WHAT COULD'VE HAPPENED. I BELIEVE THIS TO BE A SAFETY ISSUE SINCE THE CAR DOES NOT RUN PROPERLY WHEN THIS PART FAILS. I'VE BEEN TOLD THE REPLACE PEDAL ASSEMBLY HAS BEEN UPGRADED FROM THE ORIGINAL PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253622September 6, 2019
WHEELS
HAD A FLAT TIRE AND DID NOT HAVE A SPARE. SO, I HAD THE CAR TOWED TO A SERVICE STATION TO HAVE THE TIRE REPAIRED. THEN I BOUGHT A FORD SPARE TIRE KIT FOR MY 2015 MUSTANG AND DISCOVERED THE LUG WRENCH DID NOT FIT THE LUGS ON THE CAR. THE DEALER STATED THE LUGS ON THE CAR HAD TO BE REPLACED AND I WAS RESPONSIBLE FOR THE COST ($127.20). SINCE THIS IS A LATENT DEFECT, QUERY WHY FORD IS NOT RESPONSIBLE FOR REPLACING THE LUGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245527August 21, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE STOP PEDAL PAD BROK AND THE BRAKE LIGHT WERE ALWAYS ON. THE CAR STOPPED BRAKING AT ALL SUDDENLY! I DID NOT CRASH BECAUSE THE LOSS OF BRAKING HAPPENED WHILE PARKING IN A LOW TRANSIT STREET. FIRTS THERE WAS LOSS OF ACCELERATION RANDOMLY IN A HIGHWAY. I FOUND THE PIECES OF THE BRAKE PEDAL PAD IN THE CAR FLOOR. THIS IS A SEVERE RISK FACTOR FOR CRASH BECAUSE WHEN THE STOP PEDAL PAD BRAKES THE CAR WILL NOT BRAKE SUDDENLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245462August 21, 2019
ELECTRICAL SYSTEM
BACK UP CAMERA WORKS AND THEN IT DOESN'T. I REFUSE TO GO TO DEALERSHIP JUST TO HAVE THEM SAY IT IS WORKING THEN TO LEAVE AND IT NOT WORKING AGAIN. I'VE READ FORUMS AND THREADS IT IS A VERY VERY COMMON. FORD NEEDS TO FIX THIS TOO MANY OWNERS HAVING SAME ISSUE. THIS IS A SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245147August 20, 2019
FUEL/PROPULSION SYSTEM
I RECENTLY BOUGHT THE CAR TO A CLOSE FRIEND AND AS HE ALREADY STATES TO ME BEFORE TO BUY A CAR THERE IS A CHECK ENGINE LIGHT ACTIVE, I WENT TO A SHOP TO FIND OUT WHAT IS WRONG AND THE CODE ALARM IS P0456, SMALL EVAPORATORS LEAK. AN SMOKE TEST WAS PERFORMED AND FOUND OUT THE GAS TANK HAS A BLUE FITTING ON TOP OF IT THAT IS LEAKING OUT ALL THE VAPORS. AFTER THE SURPRISING NEW ON A 2015 CAR I WENT BY MYSELF TO INSPECT THE FITTING AND FIND OUT THE HOSE CONNECTION IS GOOD BUT THE FITTING COMING OUT THE TANK HAS A CRACK ALLOWING VAPORS TO COME OUT THE TANK AND PRODUCING THE ALARM P0456. THE ALARM CAN BE RESET AND AFTER SOME DAYS COME BACK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243869August 14, 2019
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE OPERATING THE VEHICLE ON A BUSY HIGHWAY, THE SPEED WOULD NOT EXCEED MORE THAN 40 MPH AND THE REAR BRAKE LIGHTS REMAINED ILLUMINATED AT ALL TIMES. THE VEHICLE WAS TAKEN TO MULLINAX FORD (1210 N LAKE BLVD, LAKE PARK, FL) WHERE IT WAS DIAGNOSED THAT A SENSOR IN THE BRAKE PEDAL WAS FAULTY AND THE BRAKE PEDAL NEEDED TO BE REPLACED. THE BRAKE PEDAL WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233148July 18, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD MUSTANG. WHILE DRIVING 45 MPH, UNKNOWN WARNING INDICATORS FLASHED AND THE ENGINE FAILED. THE CONTACT TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC AND ATTEMPTED TO DIAGNOSE THE VEHICLE, BUT NO FAILURE COULD BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232169July 16, 2019
STRUCTURE:BODY
TAKATA RECALL-A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. ISSUE HAS NOT BEEN RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang