Ford Mustang Complaints (2016)

380 consumer complaints on file.

#11350713August 21, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER SIDE DOOR UNLATCHES AND THE ALARM THAT THE DOOR IS OPEN COMES ON WHILE DRIVING 70 MILES PER HOUR ON THE FREEWAY.THIS HAS HAPPENED FOUR TIMES IN A 3 DAY SPAN WHILE TRAVELING ON A ROAD TRIP. I TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DETERMINE THE PROBLEM AND FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349903August 17, 2020
ENGINE
AT APPROXIMATELY 61,000 MILES, THE ORIGINAL ENGINE STOPPED WORKING. CYLINDER #3 GAVE OUT. POSSIBLY A LSPI CONDITION. THE ENGINE WAS REPLACED UNDER CPO WARRANTY. MY NEW ENGINE HAS NOW GIVEN OUT AT 36,000 MILES. ON THE 1ST ENGINE, I CAME FROM FORD DEALER AFTER COMPLAINING OF CHECK ENGINE LIGHTS COMING ON. OIL WAS CHANGED, CODES CLEARED. I DROVE APPROXIMATELY 4 CITY BLOCKS, ACCELERATED FROM A STOP LIGHT, AND THE ENGINE STARTED BLOWING WHITE SMOKE AND I PULLED IT OFF THE ROAD. THE ENGINE WAS DETERMINED TO HAVE TO BE FULLY REPLACED, AT 61,000 MILES, A LONG BLOCK, NOT A SHORT BLOCK. ON MY SECOND ENGINE, WHICH HAS APPROXIMATELY 35,000 MILES ON IT, I WAS DRIVING THE CAR AND AN ENGINE LIGHT CAME ON. THE CAR WAS DRIVABLE. AFTER PARKING IT, THE NEXT TIME I STARTED IT UP IT WAS BLOWING WHITE SMOKE AGAIN. I DIAGNOSES AT THE DEALER IS UNDERWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349196August 14, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY
WHILE DRIVING ON THE HIGHWAY, THE DOORS WILL POP OPEN. THIS HAS HAPPENED A NUMBER OF TIMES RANDOMLY. SEEMS THE DRIVERS DOOR POPS OPEN THEN A SHORT TIME LATER THE PASSENGER DOOR POPS OPEN. THE TIMES IT HAS HAPPENED HAVE BEEN A COUPLE HOURS INTO A TRIP AT HIGHWAY SPEED ON RELATIVELY FLAT SURFACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348903August 12, 2020
STEERING
THE STEERING IN MY 2016 FORD MUSTANG ECO BOOST WOULD BIND AT THE 11 O'CLOCK POSITION AND WOULD TAKE MUCH FORCE TO RETURN TO THE 12 O'CLOCK POSITION.THIS HAPPENED WHILE DRIVING AND WHILE SITTING STILL. I RETURNED THE CAR TO FORD FOR SERVICE, WHO TOLD ME I HAVE A DEFECTIVE "STEERING GEAR" AND REPLACE THE STEERING GEAR FOR $3,000.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341624July 27, 2020
UNKNOWN OR OTHER
I HAVE A 2016 MUSTANG CONVERTIBLE ECO-BOOST WHICH IS JUST RECENTLY STARTED HAVING A PROBLEM WITH MY PASSENGER DOOR OPENING WHILE GOING DOWN THE HIGHWAY. THE FIRST INSTANCE HAPPENED A COUPLE OF WEEKS AGO AND THE LAST ONE HAPPENED LAST WEEK ON JULY 22, 2020. THE SENSOR SYSTEM IN MY CAR DID ALERT US THAT THE DOOR WAS OPEN. I HAVE READ ON THE NEWS THAT THE MUSTANGS ARE BEING RECALLED FOR THIS PROBLEM BUT WHEN I CHECKED MY VIN I SEE NO RECALLS ON MY VEHICLE. CAN YOU PLEASE TELL ME HOW I CAN GET THEIRS REPAIRED UNDER A RECALL SINCE IT IS HAPPENING TO MY VEHICLE. PLEASE CONTACT ME IF YOU HAVE ANY QUESTIONS. IN THE FIRST INSTANCE WE WERE COMING TO AN INTERSECTION AND WAS SLOWING DOWN FOR THE STOP LIGHT. THE SECOND INSTANCE WE WERE GOING DOWN THE INTERSTATE AT 65 MPH. WE HAD TO GO INTO THE BREAKDOWN LANE TO SHUT THE DOOR. IN THE FIRST INSTANCE WE HAD THE TOP DOWN AND IN THE SECOND INSTANCE WE HAD THE TOP UP AND THE WINDOWS ROLLED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340905July 22, 2020
ELECTRICAL SYSTEM
AIR CONDITIONER WAS BLOWING HOT AIR WHILE STATIONARY . SERVICE REPAIR STATED THERE WAS A LEAK IN THE EVAPORATOR COIL AND TO REPAIR IT THE COST IS $1700. BECAUSE THE COIL IS LOCATED BEHIND THE DASH THE WHOLE DASH HAS TO BE REMOVED TO GET TO THE COIL HENCE THE COSTLY REPAIR DUE TO WHERE THAT EVAPORATOR COIL IS LOCATED. SERVICE REPAIRMAN AT DEALERSHIP ORIGINALLY SAID ALTERNATOR WAS THE PROBLEM AND THAT IT STILL NEEDS TO BE REPLACED PER DEALERSHIP. THE PROBLEM WITH THE EVAPORATOR COIL APPEARS TO BE A COMMON PROBLEM IN MUSTANGS WITH AS LITTLE AS 2000 MILES ON THEM. I FIRST NOTICED THIS PROBLEM ALMOST A YEAR AGO WHEN MY CAR HAD ABOUT 37,000 MILES ON IT. DID NOT HAVE IT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340681July 21, 2020
UNKNOWN OR OTHER
THE AC IN MY 2016 FORD MUSTANG HAS STOPPED WORKING AND I HAVE RESEARCHED ONLINE TO FIND THAT MANY 2016 FORD MUSTANG OWNERS ARE HAVING SIMILAR ISSUES. MY CAR IS JUST OUT OF WARRANTY AND ONLY HAS 20,000 MILES ON IT YET IS HAVING THIS MAJOR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340205July 19, 2020
SEATS, SUSPENSION
ALL UPPER AND LOWER CONTROL ARMS HAVE HAD TO BE REPLACED ON FRONT OF CAR DUE TO SQUEAKING AND POPPING NOISES COMING FROM THEM. ALSO HEATED AND COOLED SEATS WENT OUT DUE TO PLUG SHORTING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338839July 12, 2020
AIR BAGS
CAR MOTION AIRBAGS FAILED TO DEPLOY. CAR WAS TOAD FROM THE FREEWAY TO DRIVERS HOUSE. CAR LANDED SIDE OF THE FREEWAY AT A DITCH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11338631July 10, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING AT SPEEDS MORE THAN 80 MPH, A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL INDICATING THAT THE DRIVER'S SIDE AND PASSENGER'S SIDE DOORS WERE AJAR. THE CONTACT STATED WIND COULD BE HEARD ENTERING THE VEHICLE. THE FAILURE RECURRED ON 4 TIMES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. LAMARQUE FORD LOCATED AT 3101 WILLIAMS BLVD, KENNER, LA 70065, AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.*DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338464July 9, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY DRIVER SIDE DOOR HAS OPENED TWICE NOW WHILE DRIVING AFTER BEING CLOSED SECURELY. I UNDERSTAND THAT THE 2015 MUSTANG HAS A RECALL FOR THE DOOR LATCH. I AM WONDERING IF THIS IS THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337617July 6, 2020
UNKNOWN OR OTHER
THE EVAPORATOR CORE ON MY CAR HAS A LEAK AND NEEDS TO BE REPLACED, OUT OF WARRANTY AND WITH ONLY 4000 MILES ON IT, FOR $1800. THIS IS NOT AN ISOLATED INCIDENT; FORUMS AROUND THE INTERNET ARE FILLED WITH HUNDREDS OF PAGES OF CONSUMERS WITH IDENTICAL STORIES. FORD HAS ISSUED A TSB ACKNOWLEDGING THE PROBLEM (TSB #: TSB18-2166, NHTSA ID #: 10143077), BUT HAS NOT ISSUED A RECALL OR BUYBACK PROGRAM, DESPITE THE FACT THAT THOUSANDS OF CARS ARE LEAKING R134, A TOXIC CHEMICAL AND ENVIRONMENTAL SAFETY HAZARD, INTO THE AIR. THIS IS ESPECIALLY TRUE IF CONSUMERS DON'T HAVE THE SPARE NEARLY $2000 TO SPEND ON REPLACING THE CORE, MEANING THE OLD ONE WILL CONTINUE TO LEAK INDEFINITELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337116July 2, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING MY CAR, THE PASSENGER SIDE DOOR WILL OPEN AND I GET A MESSAGE SAYING "PASSENGER DOOR AJAR". I HAVE TO IMMEDIATELY PULL OVER TO SHUT THE DOOR. THIS HAPPENS INFREQUENTLY, BUT IT IS STILL DANGEROUS TO HAVE A DOOR THAT YOU THINK IS LOCKED OPEN WHILE DRIVING DOWN THE HIGHWAY. THIS HAS HAPPENED TO ME ABOUT 4 TIMES SINCE I GOT THE CAR IN NOVEMBER OF 2019. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331115June 26, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, EITHER THE DRIVER'S OR PASSENGER'S SIDE DOORS UNLATCHED AND OPENED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. JERRY'S FORD LOCATED AT 847 E MARKET ST, LEESBURG, VA 20176 AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328642June 13, 2020
UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
MUSTANG'S DOORS OPEN WHILE DRIVING IN MOTION, ON A CITY STREET AND HIGHWAY. IT SEEMS TO HAVE FAULTY DOOR LATCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328570June 12, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION ISSUES, EVAP SENSOR, LOW FUEL PRESSURE SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328463June 12, 2020
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THE AIR CONDITION WAS ACTIVATED HOWEVER, HOT AIR EMITTED THROUGH THE VENTS WHICH CAUSED THE WINDSHIELD TO BECOME FOGGY. THE CONTACT STATED THAT VISIBILITY WAS DECREASED. THE VEHICLE WAS TAKEN TO CROSSROAD FORD OF SOUTH PINE LOCATED AT 1590 US HWY 1 SOUTH, SOUTHERN PINES NC, 28387, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE EVAPORATOR CORE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328238June 10, 2020
ELECTRICAL SYSTEM
THE ALARM NO ACTIVE AND THE DOORS SENSORS OF DOORS LOCKS NOT WORK. THE VEHICLE DO THIS WHEN WAS STATIONARY AND IN MOTION. THE BATTERY DISCHARGE IF THE VEHICLE IS NOT IN USE FOR 3 WEEKS, I REPLACE THE BATTERY TWO TIMES IN 16,000 MILES OF OPERATION, THE CAR ONLY HAS 16,200 MILES OF USE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328242June 10, 2020
ELECTRICAL SYSTEM
THE SAFETY REMOTE ALARM SYSTEMS NOT WORKING, NO ACTIVE, THE CAR HAS DAMAGE 3 BATTERY'S IN 15,000 MILES OF USE.THE AUTOMATIC DOORS SECURITY SENSORS NOT ACTIVE OR WORKING. THE AUTOMATIC REMOTE DOORS UNLOCK SYSTEM NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325665May 23, 2020
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TRAVELING ON THE INTERSTATE AT APPROXIMATELY 70 MPH, TWICE IN A 12 HOUR DRIVING PERIOD MY DRIVER?S DOOR UNLATCHED AND I GOT A ?DRIVERS DOOR AJAR? WARNING ON THE DASH AND COULD SEE DAYLIGHT AROUND THE RIM OF THE DOOR. FOUND THESE REFERENCE NUMBERS ONLINE 20V177000 FORD REF #20S15. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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