Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#10734900July 17, 2015
POWER TRAIN
TORQUE CONVERTER REPLACED A YEAR AGO COMPLETE TRANSMISSION FAILURE ALMOST WENT INTO A DITCH TRYING TO GET IT OFF THE ROAD NO PROBLEM WITH TRANSMISSION UNTIL I HAD FORD REPLACE TORQUE CONVERTER DUE TO RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733383July 11, 2015
UNKNOWN OR OTHER
VAN WILL NOT GO INTO REVERSE, POWER WINDOWS WONT WORK DOOR LOCKS WORK STRANGE. PCM MODULE HAS MOSTURE ALSO HARD SHIFTING WHILE IN TRAFFIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733085July 9, 2015
POWER TRAIN
I HAD THE TORQUE CONVERTER RECALL PERFORMED ABOUT 8 MONTHS AGO. WHILE DRIVING TODAY, THE TORQUE CONVERTER FAILED. FORD DEALERSHIPS REPLACED TORQUE CONVERTERS WITH FAULTY TORQUE CONVERTERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730475June 25, 2015
POWER TRAIN
ACCELERATING AT 35-45MPH. LOSS OF POWER AS ENGINE STARTS A GRINDING NOISE AND WONT UPSHIFT TO NEXT GEAR. INDY MECHANIC HAD TO REPLACE/REBUILD TRANSMISSION .RECALL FOR TORQUE CONVERTER WAS PERFORMED BY FORD DEALER PRIOR TO PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716176May 13, 2015
ELECTRICAL SYSTEM
DIFFERENT THINGS ARE HAPPENING. MY VAN IDLES AT A HIGHER RPM. MY VAN DOESNT WANT TO CRANK ON THE FIRST TURN OF THE KEY. MY VAN IS POSSIBLY MISS-FIRING. MY FRONT WIPER MOTOR HAS STOPPED. MY ALTERNATOR WAS REPLACED. NOW MY BATTERY LIGHT COMES ON BUT THEN MAY GO OFF. MY CAR SHUTS OFF WHEN IDLES, MY BATTERY LIGHT IS ON. NOTHING BUT THE ENGINE CRANKED, BUT BATTERY LIGHT IS ON. MY BATTERY WAS REPLACED WITH IN 6 MONTHS BEFORE THIS. SOMETIMES THE SIDE DOORS DECIDE TO OPEN WHEN BUTTON IS PUSHED AND SOMETIMES THEY DO NOT. I HAVE BEEN TOLD THAT THE PROBLEM IS WITH WATER GETTING INTO THE PCM. WATER SHOULD NOT BE ABLE TO GET INTO THIS AREA. THERE IS NOT TIME FRAME AS TO HOW LONG THIS HAS BEEN DAMAGED, BUT IT IS A PROBLEM. IT NEEDS TO BE FIXED. WHEN RESEARCHING THE INTERNET I FIND THAT THIS IS ALMOST EVERYONE'S ANSWER TO THEIR PROBLEM, I FEEL THAT IT IS AN ISSUE THAT NEEDS SOME ATTENTION FROM FORD TO RECOGNIZE AGAIN. YES SOMETIMES THESE PROBLEMS CAN BE DUE TO SOMETHING ELSE BUT WHEN ALL OF THE OTHER ITEMS HAVE BEEN FIXED OR REPLACED AND IT CONTINUES THEN IT IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715843May 12, 2015
POWER TRAIN
WHEN DRIVING DOWN THE ROAD AS VEHICLE APPEARS TO SHIFT FROM DRIVE TO OVER DRIVE THERE IS A SHUDDER IN THE TRANSMISSION. I HAVE HAD VEHICLE CHECK BY A PROFESSIONAL REPAIR FACILITY AND BEEN ADVISED THAT THE TORQUE CONVERTER IS BAD. THIS VEHICLE DOES NOT FALL UNDER THE RECALL, ALTHOUGH I AM HAVING THE SAME PROBLEM OF THE VEHICLES THAT WERE RECALLED. I AM HOPING THAT A REVISION CAN BE DONE ON THIS VEHICLE AND ALL OTHERS LIKE CAN BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715648May 11, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS APPLIED AND THERE WAS NO ENGINE POWER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. IN 2013, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN), BUT THE FAILURE RECURRED RECENTLY BECAUSE THE REMEDY WAS INSUFFICIENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,801.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713130April 27, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE SHIFTING FROM REVERSE TO DRIVE, THE VEHICLE SUDDENLY WOULD NOT ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INDICATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) IN 2012 FOR THE SAME FAILURE. THE FAILURE MILEAGE WAS 135,928.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704529April 8, 2015
SUSPENSION, WHEELS, FUEL/PROPULSION SYSTEM
AS I PROCEEDED TO MAKE A LEFT HAND TURN,@ A PERMITTIBLE SPEED 25 M.P.H. I COULD HEAR NOISE EMANATING FROM THE RT. FRT. SIDE OF THE VEH. FUEL SYS. FURTHER CK'ING NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704090April 6, 2015
STRUCTURE, SUSPENSION
FIRST CRACK IN U SHAPED STEEL CHANNEL NOTICED WHEN I TOOK THIS VAN IN FOR OTHER RECALL REPAIRS AT YUCCA VALLEY FORD . THEY NOTIFIED ME AND I HAD IT WELDED . A FEW MONTHS LATER CRACK WAS BACK HAD IT REWELDED AND GUSSETS ADDED TO RESTRENGTHEN BOTH SIDES. LASTED SIX MONTHS TILL I TOOK TO TIRE SHOP TO HAVE FRONT END ALIGNED AND TWO NEW TIRES PUT ON. LEFT NEXT DAY FOR GIG BROKE ONE MILE FROM HOME JUST PAST THE WELD. THIS VAN HAS ALWAYS BEEN A CALIFORNIA CAR TO MY KNOWLEDGE. NO RUST. SAME REAR AXEL AS WINDSTAR. BAD DESIGN. VAN IS HEAVY LITTLE [XXX] STEEL CHANNEL TO HOLD ALL THAT WEIGHT IS STUPID. COULDN'T BELIEVE IT WAS BUILT THAT WAY. HOW COME NO RECALL FOR SAME AXEL DESIGN ON FREESTAR. PEOPLE APT TO DIE FROM THIS STUPID DESIGN. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701402March 24, 2015
POWER TRAIN
TRANSAXLE BROKE WHILE I WAS IN A FASTFOOD DRIVE THRU. COMPLETE LOSS OF DRIVABILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701006March 22, 2015
POWER TRAIN, ELECTRICAL SYSTEM
HAD THE TORQUE RECALL DONE LAST AUGUST BY A LOCAL DEALERSHIP, AND WHILE ACCELERATING YESTERDAY I LOST ALL CONTROL OF THE VEHICLE AND THE ENGINE STALLED, TRANSMISSION IS NOW SHOT AND THE PCM IS DAMAGED FROM THE MOISTURE EVEN THOUGH I HAD COMPLETED THE TSB THE DEALERSHIP ADVISED ME OF. SEVERAL SENSORS KEPT FAILING RANDOMLY, AND WOULD ONLY LAST ABOUT A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692410March 6, 2015
POWER TRAIN, ELECTRICAL SYSTEM
STOPPED AT A STOP SIGN AND THE VAN WOULD NOT MOVE. NO GEARS WORKED. COUPLE DAYS LATER, IT DROVE FINE. COUPLE DAYS LATER NO GEARS AGAIN. (AND THE TORQUE CONVERTER WAS REPLACED UNDER RECALL IN 2012) NOW WON'T START AND DASHBOARD GOES CRAZY AFTER THE KEY IS OUT. WITH ALL THE TRANSMISSION PROBLEMS AND THE WET PCM PROBLEMS, I CAN'T BELIEVE FORD DOESN'T HAVE TO RECALL THESE VAN BECAUSE OF THE PCM!! THIS VEHICLE IS A HAZARD TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682565February 10, 2015
POWER TRAIN
TL*THE CONTACT OWNS A 2004 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT SHIFTED TO PARK AND THE VEHICLE FAILED TO SHIFT GEARS. THE CONTACT MENTIONED THERE WAS AN INTERNAL TRANSMISSION LEAK. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682074February 9, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION BEGAN TO HESITATE AND SLIP GEARS WITHOUT WARNING. IN ADDITION, THE TRANSMISSION FAILED TO FUNCTION IN REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681442February 5, 2015
POWER TRAIN, ELECTRICAL SYSTEM
WHILE DRIVING ON THE FREEWAY AT 55 MPH MY VEHICLE LURCHED FORWARD DRASTICALLY AND THEN STALLED. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD COASTING AS I WAS IN THE OUTSIDE LANE. I COULD RESTART THE CAR BUT ONLY GO 50-100 FEET AND IT WOULD STALL AGAIN. I MANAGED TO GET IT OFF THE ROAD INTO A PARKING LOT AND FOUND OUT THE CAR WOULDN'T GO INTO REVERSE. ALTHOUGH I COULD GO FORWARD. I AM NOW BEING TOLD THAT THERE WAS A TORQUE CONVERTER RECALL FOR THIS YEAR AND MAKE OF CAR BUT NOT FOR MY VEHICLE. I AM BEING TOLD THE TRANSMISSION WILL NEED REBUILT AND BE AT A COST OF 3000-3900 DOLLARS. THE CAR HAS APPROX. 102,000 MILES ON IT. I WAS TOLD BY THE TRANSMISSION SHOP THIS IS A COMMON PROBLEM WITH THIS CAR EVEN IF THEY ARE REPAIRED THEY TEND TO HAVE PROBLEMS AGAIN. IT SHOULD BE NOTED THAT IT HAD SNOWED A LARGE VOLUME THAT DAY AND THERE WAS A LOT OF WATER ON THE ROADWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680700February 2, 2015
POWER TRAIN, ELECTRICAL SYSTEM
PCM GETS WET AND CAUSES ALL KINDS OF PROBLEMS! SHOULD BE A RECALL! CAN CAUSE VEHICLE TO JUST STOP WHILE DRIVING, SHORTS OUT THINGS. TURNS LIGHTS, RADIO, ETC ON EVEN WHEN VAN NOT ON. PROBLEMS WITH STARTING WHEN IT RAINS. CD PLAYER AND CRUISE CONTROL NO LONGER WORK, DID THE PCM FRY THEM TOO?? DANGEROUS ACCIDENTS COULD HAPPEN AND I AM TERRIFIED TO DRIVE IT BUT IT IS ONLY VEHICLE I HAVE. PLEASE HELP GET A RECALL!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10678856January 26, 2015
POWER TRAIN, ENGINE, STEERING
TURNS OUT THERE WAS A RECALL ON THE 2004 FORD FREESTAR IN 2012 REGARDING THE TORQUE CONVERTER. HERE IT IS TWO YEARS LATER AND IT GOES OUT AGAIN. THIS SHOULD NOT HAPPEN. THERE NEEDS TO BE ANOTHER RECALL ON THE TORQUE CONVERTER AND IT NEEDS TO BE FIXED PROPERLY THIS TIME BEFORE THERE IS A DEATH FROM THE INCIDENT. I HAD TWO KIDS UNDER THE AGE OF 3 WITH ME AT THE TIME AND SITTING IN THE POURING RAIN, IN CHILLY WEATHER, WAITING FOR A RIDE HOME WAS NOT FUN. FIX IT FORD!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676963January 21, 2015
SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE THIRD ROW SEAT ANCHOR FRACTURED DUE TO CORROSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676678January 20, 2015
ELECTRICAL SYSTEM
CAR DIED IN HEAVER RAIN ON MAJOR ROAD. ALL LIGHTS LITE ON DASHBOARD. PROBLEM WAS WATER INTRUSION ON ECM. REPAIR COST $957.26. FORD DEALER IN LEVITTOWN CLAIM THE FOLLOWED TSP ON PROBLEM 18 MONTHS LATER SAME PROBLEM WATER DAMAGE ON ECM. REPAIR COST THIS TIME $2695.97. CLAIM THERE WAS NO TSP ON PROBLEM. HAD TO SHOW THEM THE TSP AND THEY STILL ARE NOT FOLLOWING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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