Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10302178January 25, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MY HUSBAND AND I WERE ON I95 APROX. 17 MILES FROM SAVANNAH GA. SUDDENLY THE ENGINE BEGAN REVVING AND I COULD NO LONGER GET ANY POWER. BEING ALL THE WAY IN THE LEFT LANE I HAD TO PASS OVER 2 LANES OF TRAFFIC TO GET SAFELY ONTO THE SIDE OF THE ROAD. AFTER OVER AN HOUR WE WERE PICKED UP BY A TOWING COMPANY. THE TRANSMISSION NOW HAS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301988January 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR TORQUE CONVERTER FAILURE. FAILED WITH NO WARNING WHILE DRIVING AT HIGHWAY SPEEDS. FAILED ON MAJOR HIGHWAY WITH LIMITED SHOULDER, HAD TO HAVE POLICE SHOW UP DUE TO LANE BLOCKAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301996January 23, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON STATE HIGHWAY IN LEFT LANE DOING 55 MILES PER HOUR, LOST ALL ABILITY TO ACCELERATE. THE VEHICLE COULD NOT BE MOVED OUT OF THE LEFT LANE AND OFF THE HIGHWAY PUTTING MYSELF AND MY SON IN DANGER. THE VEHICLE HAD TO BE PUSHED OFF THE HIGHWAY AND TOWED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10301826January 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I STARTED THE CAR ON DEC. 27,2009, I HEARD A HIGH PITCHED WHIRRING SOUND. WHEN I PUT THE CAR IN REVERSE, THERE WAS NO POWER, THE CAR WOULDN'T MOVE BACKWARDS OR FRONTWARDS WHEN I PUT IT IN DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10300432January 20, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SERVICE BRAKES, HYDRAULIC
I OWN A 2005 FORD FREESTAR MINIVAN. THIS AUGUST MY INSTRUMENT PANEL QUIT WORKING. I TOOK IT TO THE DEALERSHIP AND WAS ADVISED THAT MY ABS MODULE FAILED AND AS A RESULT IT MELTED MY WIRE HARNESS. I JUST DISCOVERED THAT FORD PREVIOUSLY HAD THIS PROBLEM WITH THEIR WINDSTARS. I'D LIKE THIS TO BE LOOKED INTO AS THIS IS A HEFTY REPAIR ($3,000.00 +) THAT I CANNOT AFFORD. AS A RESULT, I AM DRIVING IN A VEHICLE WITH NO ABS AND NO WORKING INSTRUMENT PANEL - INCLUDING SPEEDOMETER. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299833January 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT 55 MPH, OUR 2005 FORD FREESTAR MINIVAN JUST STOPPED. THANKFULLY THERE WAS LIGHT TRAFFIC, BUT WITH NO WARNING, THE VAN JUST STOPPED. WE TOOK THE VAN TO A TRANSMISSION SHOP. "YEPPERS", THE GUY SAID, "SOMETHING BROKE" HE GAVE US A PRICE ON A USED TRANSMISSION WITH LABOR AND THE PRICE FOR REBUILDING OURS. VERY SCARY INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299918January 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING AT 70 MPH ON I-70, SLOWED DOWN TO GO THROUGH AUTOMATIC TOLL BOTH ON THE TURNPIKE. WHEN I PUSHED THE ACCELERATOR TO RESUME SPEED, THE TRANSMISSION WAS DISENGAGED. I WAS ABLE TO PULL OFF OF THE SIDE OF THE ROAD IN TIME TO AVOID BEING REAR ENDED BY THE CARS BEHIND ME IN THE TOLL BOOTH LINE. THE CAR IS NOW AT THE DEALER BEING FIXED. THEY SUSPECT BROKEN OUTPUT SHAFT, ESTIMATED $1800 TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299067January 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR VAN WITH 60,000 MILES. THE TRANSMISSION FAILED WITH OUT ANY WARNING, LEAVING OUR FAMILY STRANDED AT A BUSY INTERSECTION. THE TRANSMISSION NEVER SLIPPED OR SHIFTED HARD, IT JUST STOPPED TRANSFERRING POWER TO THE WHEELS. THE VAN IS AT A TRANSMISSION SHOP NOW, THE INITIAL DIAGNOSIS IS THE SPLINES ARE STRIPPED OUT OF THE TORQUE CONVERTER. THE SHOP IS REMOVING THE TRANSMISSION TO REPLACE THE TORQUE CONVERTER AND INSPECT THE REST OF THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298910January 10, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED DRIVING DOWN MAJOR HIGHWAY. VEHICLE HAS ONLY 61000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298553January 7, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE IN DRIVING IN WINTRY CONDITIONS ON NY RT 86, MY WIFE'S VEHICLE SUDDENLY LOST DRIVETRAIN POWER, SENDING THE RPM'S OF THE VEHICLE 5000 RANGE. MY WIFE WAS ABLE TO COAST TO THE EMERGENCY LANE DUE TO THE LACK OF TRAFFIC. THE VEHICLE WAS UNABLE TO MOVE DUE TO THE LOSS OF TRANSMISSION POWER. MY WIFE AND TWO KIDS WERE LEFT TO FEND FOR THEMSELVES FOR 2 HRS ON THE SIDE OF THE ROAD WHILE TRAFFIC WHIZZED BY AT 70+ MPH JUST INCHES AWAY. NY STATE TROOPER JUST STOPPED AND LEFT OFFERING NO ASSISTANCE. FINALLY, AAA TOW SHOWED UP JUST BEFORE I ARRIVED FROM WORK, TO TOW THE VEHICLE TO A SHOP. THANK GOD THEY WERE NOT STRUCK BY A DRUNK OF DISTRACTED DRIVER OR GOING UPHILL. DO I THINK THIS IS A SAFETY ISSUE? DEFINITELY. PICTURE YOUR FAMILY DRIVING IN THEIR 05' FORD FREESTAR. WHILE SLOWLY CROSSING A SET OF RAILROAD TRACKS IN TRAFFIC, THE TRANSMISSION FAILS LEAVING THE VEHICLE UNABLE TO MOVE. THE DRIVER PANICS STRUGGLING TO FIGURE OUT WHAT'S WRONG, SHIFTING GEARS, TRYING ANYTHING. THEN THE GATES GO DOWN SIGNALING A TRAIN IS COMING. YOUR FAMILIES VEHICLE AND MAYBE THE FAMILY BEHIND THEIRS ARE TRAPPED. YOUR FAMILY MAY NOT HAVE THE TIME TO GET OUT. WHAT IF YOU HAVE TWO OR MORE CHILDREN IN CHILD SAFETY SEATS. COULD YOU IMAGINE TRYING TO DECIDE WHICH ONE GETS OUT FIRST. I CAN THINK OF MANY SCENARIOS IN WHICH THE VEHICLES ABILITY TO OPERATE IS A SERIOUS SAFETY ISSUE. I CAN UNDERSTAND SOMEWHAT THAT PARTS CAN WEAR OUT ON VEHICLES 10-15 Y/O, BUT NOT ON VEHICLES LESS THAN 5/4 Y/O. EVEN THE MECHANIC IN THE TINY TOWN IN NY KNEW JUST WHAT THE ISSUE WAS WHEN HE SAW THE VEHICLE. THIS ISSUE IS NOT NEW, THE PROBLEM IS KNOWN. I AM SURE FORD IS NOT ABOUT TO DEPART WITH $$$ VOLUNTARILY TO FIX THIS SAFETY ISSUE BECAUSE OF THEIR GREAT BIG HEART, OR ETHICS! THE ORGANIZATIONS WHO WE PAY THROUGH GOV'T SHOULD KEEP US PROTECTED AND DEMAND A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298660January 7, 2010
STEERING
POWER STEERING HOSE FAILURE ON 2005 FORD FREESTAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297950January 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ABRUPT TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297962January 4, 2010
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS;THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AFTER SEVERAL ATTEMPTS. HOWEVER, THE VEHICLE FAILED TO OPERATE IN THE "DRIVE" AND "REVERSE" GEARS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURES AND REPLACED THE ALTERNATOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES IN WHICH THE ALTERNATOR, MOTHER BOARD AND TRANSMISSION SEAL WERE REPLACED. THE FAILURES CONTINUED AND THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 20,000. THE VIN # WAS NOT AVAILABLE THE CURRENT MILEAGE WAS 26,000. JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298014January 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
1. DRIVING DOWN THE STREET, SUDDENLY THE VEHICLE WAS NO LONG BEING POWERED, BUT THE ENGINE WAS RUNNING. TRANSMISSION HAS BEEN REGULARLY SERVICED AND HAS HAD NO PRIOR INDICATIONS OF TRANSMISSION TROUBLE (I.E. SLIPPING, SKIPPING, GRINDING OR USING TRANSMISSION FLUID) 2. ACCORDING TO THE TRANSMISSION MECHANIC, THE SPLINES ON THE TORQUE CONVERTER SHEERED OFF, CAUSING THE TRANSMISSION TO BE STOP WORKING. THIS HAS OCCURRED 1 TIME. METAL SHAVINGS FROM THE TORQUE CONVERTER IN THE TRANSMISSION. LUCKILY WE WERE ONLY DOING 30 MPH WHEN THE FAILURE OCCURRED AND WERE CLOSE TO HOME. 3. THE TRANSMISSION IS BEING REBUILT W/ A NEW TORQUE CONVERTER. ACCORDING TO THE TRANSMISSION SHOP, THE 2004-2007 FORD FREESTARS HAVE AN INHERENT DEFECT IN THE TORQUE CONVERTER. IN ORDER TO ADDRESS THE ISSUE, A RE-MANUFACTURED TORQUE CONVERTER WITH REINFORCED SPLINES MUST BE INSTALLED AS THE FORD REPLACEMENT PART SUFFERS FROM THE SAME DESIGN FLAW. APPROXIMATELY $2,200.00 TO RESOLVE THIS MANUFACTURERS DEFECT AND AT THIS TIME, FORD'S FIX INSTALLS THE SAME FAULTY TORQUE CONVERTER WHICH CAUSED THE TRANSMISSION FAILURE TO BEGIN WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297850January 3, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED OUR 2005 FREESTAR IN JUNE 09 69,000 MILES ON IT. THIS CAR WAS PURCHASED FOR THE SOLE REASON TO USE TO COMMUTE OR 7 CHILDREN TO AND FROM WHERE WE NEED TO BE AND TO GET TO WORK EVERYDAY. WE PURCHASED THIS VEHICLE WITH THE UNDERSTANDING THAT IT WAS A RELIABLE CAR AND THE DEALERSHIP GAVE US SUCH A "GOOD DEAL" WE COULD NOT PASS IT UP. (THIS DEALERSHIP IS NO LONGER IN BUSINESS TO EVEN TALK WITH THEM), WE WERE JUST GETTING BACK TO WORK WITH BEING LAID OFF LAST YEAR AT CHRISTMAS TIME. TRYING TO CATCH UP WITH ALL THE BILLS THAT WERE COLLECTED WITH LIMITED INCOME. WITH NO OTHER VEHICLE WE PURCHASED THIS WITH 3 YEAR LOAN LEFT ON IT. BESIDES HAVING TO REPLACING ALL 4 TIRES, WE HAVE NOT HAD ANY PROBLEMS UNTIL JANUARY 1 2010. WE LIVE IN MN AND WERE PULLING OUT OF THE DRIVE WAY TO GO TO WORK AT 14 BELOW, ONLY FOR THE VAN TO GO IN D OR R OR ANY OF THE GEARS WITH WARNING AT ALL. LUCKILY WE WERE ONLY IN THE MIDDLE OF OUR ICY CULDESAC WHEN THIS HAPPENED AND NOT ON THE ICY HIGHWAY WE WERE ABOUT TO GET ON. THE TRANSMISSION COMPLETELY WENT OUT ON US LEAVING US WITH NO VEHICLE. THIS WAS THE FIRST FORD I PURCHASED AND AS IT APPEARS WITH THE OTHER CASES I AM READING ABOUT WILL BE OUR LAST. IF FORD IS AWARE OF THESE PROBLEMS AND DOING NOTHING TO FIX THEM, IT IS GOING TO COST PEOPLE LOSS OF INCOME OR MAYBE EVEN A LIFE AT SOME POINT IN TIME. WITH THE ECONOMY AS IT IS AND EVERYONE TRYING TO MAKE ENDS MEET THIS IS TERRIBLE FOR FORD TO DO SOMETHING LIKE THIS. WE CANNOT PAY TO GET THIS FIXED FOR AWHILE, AND WE WILL STILL HAVE TO PAY FOR THE MONTHLY PAYMENTS BESIDES. NOT A WAY TO START THE 2010 YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297836January 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD FREESTAR 05 TRANSMISSION FAILURE. DOING 55 IN OUTSIDE LANE AND THE REVS WHEN UP WITH COMPLETE LOSS OFF POWER. IT WAS RUSH HOUR AND WE WERE VERY LUCKY NOT TO HAVE AN ACCIDENT. PUT THE CAR IN THE GARAGE AND THEY NEEDED TO REBUILD TRANSMISSION DUE TO TORQUE CONVERTER FAILURE. $3000 REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297725January 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
ON SUNDAY, 12/27/09 WE CAME OUT OF CHURCH AND GOT INTO OUR 2005 FORD FREESTAR TO GO HOME. AFTER STARTING IT UP I PUT THE TRANSMISSION INTO D AND IT WOULD NOT MOVE. WE HAD NO PREVIOUS PROBLEMS WITH THE TRANSAXLE AT ALL. I PUT IT INTO R AND NOTHING HAPPENED. I ALLOWED THE ENGINE TO WARM UP FOR A FEW MINUTES, THEN TRIED AGAIN. THE VAN WOULD NOT MOVE IN D, BUT JERKED AND MOVED WHEN PUT IN 3. I BEGAN TO DRIVE IT HOME IN 3. IT SLIPPED IN AND OUT OF GEAR CONSTANTLY, AND THE TRANSAXLE LIGHT STAYED ON, BUT IT GOT US HOME--ABOUT 5 MILES. I CHECKED THE FLUID WHEN I GOT THERE. IT WAS JUST A LITTLE LOW. I ADDED SOME AND DROVE IT AROUND THE BLOCK, BUT NO CHANGE. I CALLED OUR FORD DEALER THE NEXT DAY, WHO TOLD ME TO BRING IT IN THE NEXT DAY. IT DIDN'T MOVE UNTIL THEN. I WARMED IT UP FOR 1/2 HOUR BEFORE DRIVING, THEN DROVE IT TO THE DEALER--ABOUT 5-6 MILES AWAY. IT SHIFTED FINE IN D FOR ABOUT THE FIRST MILE, THEN IT BEGAN TO SLIP AND JERK IN AND OUT OF GEAR. THE NEXT 3 MILES WERE HIGHWAY MILES. IT WOULD BE DRIVING FINE AT ABOUT 50 THEN KICK OUT OF GEAR AND LOSE MOTION COMPLETELY, THEN GRAB AND TAKE OFF AGAIN. BACK IN TOWN, WHEN STOPPING AT A LIGHT IT WOULD TRY TO STALL. WHEN PUT INTO N IT WOULD REV UP TO 2000 RPM. THE DEALER CHARGED $100 TO CHECK IT. THEY CALLED LATER AND SAID IT MIGHT BE THE STATOR AND NEEDED TO BE TORN INTO--$850. AFTER 2 DAYS, THEY CALLED AND SAID THE ENTIRE INSIDE OF THE TRANSMISSION WAS FULL OF METAL SHAVINGS, THE SPLINES WERE STRIPPED, IT WAS SHOT, AND IT WOULD BE $3400. THE VAN HAS 53,100 MILES ON IT. I BOUGHT IT WITH 4,700 MILES ON IT WHEN IT WAS 6 MONTHS OLD AND SERVICED THE TRANSMISSION AT THIS SAME DEALER AT 36,000 MILES. IT HAS BEEN WELL CARED FOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297761January 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE IN MY WIFE'S 2005 FORD FREESTAR DRIVING HOME FROM MY FAMILY FOR THE HOLIDAYS WHEN WE IN A SNOWSTORM. THE CAR VIOLENTLY JERKED DURING DRIVING SEVERAL TIMES, DUE TO THE TRANSMISSION AND ONCE PUT US IN A SPIN INTO THE DITCH!!!!! THIS IS NOT ACCEPTABLE!!!!! IT IS CRIMINAL. MY 9 YEAR OLD CHILD WAS IN THE CAR ALSO AND THIS VEHICLE ONLY HAS 55,000 MILES ON IT. WE ARE SCARED TO DEATH TO DRIVE IT AND AFRAID IT WILL GET US KILLED. WHAT CAN YOU HELP US WITH? IS FORD GOING TO HAVE TO ANSWER AT ALL FOR THIS FAILURE OF ENGINEERING AND WHO IS GOING TO PAY THE $3000 TO GET THIS SUICIDE VEHICLE REPAIRED CORRECTLY TO FIX FORD'S FAILURE? PLEASE HELP US! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297715December 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY FORD FREESTAR I LOST POWER I WAS ABLE TO PULL OVER BUT THE VAN WOULD NOT MOVE AT THAT POINT. COULD GET THE RPM'S UP BUT WOULD NOT MOVE. THE PLACE I TOOK IT TO SAID IT SEEMS TO BE THE TRANSMISSION. I CANNOT AFFORD THIS AND IT COULD HAVE BEEN A VERY DANGEROUS SITUATION HAD I BEEN GOING FASTER. THE VAN IS STILL FINANCED AND I OWE TO MUCH TO EVEN SELL IT. CAN YOU PLEASE HELP ME??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297135December 28, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SHUT OFF WHILE DRIVING DOWN A RESIDENTIAL STREET, LUCKILY IN A 25MPH ZONE. MY WIFE WAS DRIVING WITH MY TWO CHILDREN (INFANT AND 3 YEAR OLD). VEHICLE WOULD START IN PARK, BUT AS SOON AS A GEAR WAS ENGAGED, IT WOULD STALL. DEALER ENDED UP REPLACING THE TCM (TRANSMISSION CONTROL MODULE) STATING THAT WATER "SHORTED" IT OUT DUE TO A FAULTY SEAL. THE SERVICE MANAGER HIMSELF STATED THAT FORD WILL NOT HONOR THE WARRANTY ON THIS PART, EVEN THOUGH THERE SEEM TO BE COUNTLESS CLAIMS ON THE SAME ISSUE, BECAUSE THE PART WAS DAMAGED BY WATER, NOT AS A FAULT OF THE PART ITSELF. THEY WILL ALSO NOT TAKE RESPONSIBILITY OF THE FAULTY SEAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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