Ford Freestar Complaints (2004)

1,227 consumer complaints on file.

#11343396August 5, 2020
POWER TRAIN
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 45 MILES PER HOUR WHEN ALL OF A SUDDEN MY RPMS SHOT UP BUT I HAD NO ACCELERATION IT DID THIS WITHOUT WARNING I MANAGED TO GET OVER TO THE SIDE OF THE ROAD, AND I WAS GOING TO CHECK TRANSMISSION FLUID BUT WHEN I PULLED THE DIPSTICK OUT FLUID SHOT OUT THE DIPSTICK HOLE. I WAS ABLE TO WALK TO A STORE & BUY TRANSMISSION FLUID THAT I ADDED. I WAITED A BIT THEN TRIED DRIVE, REVERSE, LOW GEAR, BUT NOTHING. HAD TO CALL A TOW TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322910April 30, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
TORQUE CONVERTOR DEFECTIVE IN SIMILAR FORD FREESTAR MODELS EDDY'S FORD DEALERSHIP SOLD RECALL VEHICLE AS IS AGAINST STATE & FEDERAL LAWS AND LIED TO DISABLED VETERANS ABOUT REPLACING THE DEFECTIVE TORQUE CONVERTER AFTER DISCOVERY OF RECALL CAUSED PISTON HOLE ENGINE BLOCK AND TRANSMISSION DAMAGE CUTTING OUT NEAR DANGEROUS BRIDGE INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316147March 4, 2020
STEERING
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL VIBRATED AND STARTED PULLING TO THE RIGHT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THE SUBFRAME OF THE FRONT END WAS FRACTURED AND THAT AN ALIGNMENT COULD NOT BE PERFORMED. RAY PRICE MT. POCONO FORD LOCATED AT (2971 PA-940, MT POCONO, PA 18344), WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299179January 14, 2020
POWER TRAIN
MY FIANCE WAS DRIVING TO WORK WHEN SHE HEARD A CLICKING NOISE THEN A LOUD BANG COME FROM THE TRANSMISSION, SHE LOST ALL POWER, IF SHE HADN'T RESPONDED TO THE SITUATION AND TURN IMMEDIATELY INTO A CHURCH DRIVEWAY SHE WOULD HAVE BEEN REAR ENDED! THE VAN WAS IN MOTION DRIVING SOUTHBOUND ON 257TH ST IN THE CITY OF GRESHAM. I WAS JUST NOW RESEARCHING THE VAN AND SAW FORD RECALLED 200,000 OF THIS YEAR'S VAN DEW TO A FAULTY TORQUE CONVERTER AND OTHER ISSUES WITH THE TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290411December 20, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, WHEELS
I HAVE SPENT SO MUCH MONEY IN THIS VAN THAT I WOULD LIKE TO REPORT THESE ISSUES TO YOU FIRST IT WAS THE FUEL FILTER AND NOW IT'S THE TRANSMISSION I KEEP THE MAINTENANCE UP AND THINGS STILL GO WRONG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278814November 8, 2019
SEATS
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ADJUSTING THE THIRD ROW SEAT, IT DETACHED DUE TO CORROSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. TRI COUNTY FORD (032 COMMERCE PKWY, LA GRANGE, KY 40031, (866) 417-0262) WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 13V081000 (SEATS). THE FAILURE MILEAGE WAS 161,000. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270352October 23, 2019
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
2004 FORD FREESTAR NOW.MILES 59000 PROBLEMS STARTED AROUND 45.000 MILES STARTED IN 2007 WITH BATTERY DEAD IF CAR STAT A MONTH STARTTED IN 2008 RIGHT AND LEFT LOW AND HIGH BEAM. HEAD LAMP CONNECTOR KEEP MELTING/ BURNING UP THE GROUND WIRE TRANSMISSION MAKING CLICKING NOISE IN FORWARD AND REVERSE TRANSMISSION FLUID IS DARK BROWN DOOR LOCK DONT ALWAYS UNLOCK OR LOCK ON SIDE DOOR LEFT AND RIGHT SIDE WING WINDOWS IN BACK OPEN. BUT DONT CLOSE ON LEFT AND RIGHT PROBLEMS ALL HAPPEN. IF STSTIONARY OR IN MOTION CITY STREET OR HIGHWAY I HAVE. TAKE PICKS LATER .NOT BY THE CAR AT THE MOMENT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254740September 11, 2019
POWER TRAIN
WE WERE DRIVING ON A 4 LANE ROAD AND MY 2004 FORD FREESTAR LOST ALL POWER TO THE TRANSMISSION. IT WOULD NOT GO IN ANY GEAR. DRN31 NOTHING JUST REVS UP! WE ALSO HAD THIS PROBLEM A YEAR AGO AND I FLUSHED THE TRANS AND IT SEEMED TO WORK UNTIL NOW. ALL FLUIDS WERE FINE ON THE VEHICLE AND LINKAGE IS ATTACHED. IT SHOWS NO RECALLS ON THIS VAN AND I DISAGREE AS I CAN SEE ONE. THANK GOODNESS MY KIDS WERE NOT HURT AS THIS COULD HAVE BEEN WORSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253182September 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE VEHICLE DID NOT MOVE FORWARD OR BACKWARDS WHILE IN A PARKING LOT. ALSO, THE POWER TRAIN INDICATOR ILLUMINATED INTERMITTENTLY AND THEN REMAINED ILLUMINATED. THE CONTACT CALLED HART FORD LINCOLN AT 989-275-8922 (LOCATED AT 117 LAKE ST, ROSCOMMON, MI 48653) AND WAS INFORMED TO CALL THE NHTSA OR THE MANUFACTURER TO RE-OPEN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243273August 12, 2019
ENGINE
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHOOK AND STALLED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, AND WAITED A COUPLE OF MINUTES. ONCE RESTARTED, THE VEHICLE RAN FOR APPROXIMATELY THREE MINUTES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234763July 25, 2019
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER SIDE ELECTRIC SLIDING DOORS WOULD NOT CLOSE PROPERLY AND WOULD RANDOMLY OPEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DICK SMITH FORD, 7201 GARNERS FERRY RD, COLUMBIA, SC) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE PASSENGER SIDE DOOR WAS PREVIOUSLY SERVICED FOR THE FAILURE, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220567June 17, 2019
SUSPENSION, STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE CONTROL ARM WAS PROTRUDING THROUGH THE FRAME AND CREATED A HOLE. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 212,000. *BF CONSUMER STATED TRANSMISSION JUST STARTED TO SLIP AND MAKES A THUD SOMETIMES SLIPS BAD. CONSUMER HAS CHANGED THE TRANSMISSION OIL AND FILTERS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207037May 11, 2019
POWER TRAIN
1 MINUTES AFTER YOU START DRIVING IT LOSE POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192027March 27, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) DID NOT REPAIR THE VEHICLE AND WAS NOT PROVIDED WITHIN A REASONABLE TIME FRAME. THE CONTACT WAITED FOR MONTHS TO RECEIVE THE PART FROM THE MANUFACTURER WHILE THE VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER WITHOUT WARNING. THE PART WAS RECEIVED THREE MONTHS LATER. ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) PERFORMED THE RECALL REPAIR, BUT THE FAILURE RECURRED MONTHS LATER. THE DEALER DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189781March 18, 2019
POWER TRAIN
[XXX] 2004 FORD FREESTAR HAS A TORQUE CONVERTER RECALL WHICH MAY CAUSE THE VEHILE TO STALL AT SUDDENLY WITHOUT WARNING. AS I WAS DRIVING FREEWAY SPEEDS THE VAN SUDDENLY LOST POWER AS I WAS IN THE #3 LANE ON THE BAY BRIDGE. WITH THAT BEING SAID, I TRIED TO GET TO THE SAFEST LOCATION POSSIBLE. THEN HAD IT TOWED TO MICHAEL STEAD FORD AND THE DIAGNOSIS STATES THAT THE TORQUE CONVERTER DOESN'T RESOLVE THE ISSUE. WITH THE SUDDEN LOSS OF POWER AND FAILURE OF THE TORQUE CONVERTER IT LEAD TO ADDITIONAL PARTS TO BE DAMAGED AND FORD MOTOR COMPANY WONT COVER THE DAMAGE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189792March 18, 2019
SUSPENSION, POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE TRANSMISSION DID NOT FUNCTION PROPERLY. THE LEVER WAS HEAVY AND BECAME STUCK BEFORE SWITCHING INTO GEAR. SOMETIMES, THE VEHICLE HESITATED AND MADE AN ABNORMAL WHINING SOUND. ALSO, THE AXLES MADE A CRUNCHING AND GRINDING SOUND WHENEVER THE VEHICLE MADE A TURN. THE TRANSAXLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE MECHANIC DID NOT HAVE THE EQUIPMENT TO REPAIR THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THE CBS AXLES NEEDED TO BE REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 270,000. ..*BF CONSUMER TOOK THE VEHICLE TO THE TRANSMISSION SHOP AND WAS TOLD THE SUDDEN POWER COULD BE TORQUE CONVERTER BUT NEEDS TO CHECKED. COMMON FAILED TRANSMISSION ERROR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187141March 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST ACCELERATION AND DID NOT MOVE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT WATER ENTERED THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS REPAIRED 45 DAYS EARLIER BY THE SAME INDEPENDENT MECHANIC FOR COOLANT LEAKING INTO THE TRANSMISSION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186807March 14, 2019
ENGINE, POWER TRAIN, WHEELS
WAS DRIVING AND MY TACH METER WAS GOING ALL OVER 3 4 LOST ALL POWER WHILE DRIVING DOWN THE RD. ALSO TRAC CONTROL IS ALWAYS OFF GOES ON AND OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183995March 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO MOVE FORWARD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT WAS ABLE TO DRIVE OFF OF THE ROADWAY AND INTO A PARKING LOT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT OPERATE IN THE FORWARD GEAR; HOWEVER, THE REVERSE GEAR WORKED AS INTENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V066000 (POWER TRAIN). THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182607February 26, 2019
POWER TRAIN
DRIVING I-95 AT 70 MPH . VAN S TACH RACED TO 3K ENGINE SEEM TO LOOSE POWER. HAD VAN CHECKED OUT SAID IT WAS TORQUE CONVERTER. THIS IS A KNOWN REOCCURRING PROBLEM TOLD TO ME BY THE CAR TECH. HOW CAN A PROBLEM SO BIG AND DANGEROUS BE FIXED SUCH AS FAULTY CONVERTERS.WHAT CAN ONE DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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