Ford Freestar Complaints (2005)

886 consumer complaints on file.

#10595751June 3, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594021May 26, 2014
ENGINE, STEERING, VEHICLE SPEED CONTROL
WHILE DRIVING THROUGH TOWN AT 30 MILES PER HOUR, ENGINE STALLED, LOST POWER STEERING AND SPEED CONTROL. THE ENGINE LIGHT CAME ON AND THE TRANSAXLE LIGHT WAS BLINKING. THANK GOODNESS I WASN'T ON THE HIGHWAY. *TR I BELIEVE ONE BAD PART HAD BEEN REPLACE WITH ANOTHER AS THE TORQUE CONVERTER PART HAD BEEN REPLACED AND HERE IT WAS DOING THE SAME THING ALL OVER AGAIN LESS THAN 1 YEAR LATER. I FIGURED I HAD NO OPTIONS, WHAT COULD I DO, HAD IT TOWED. I JUST FEEL IF THEY ARE USING INADEQUATE PARTS TO REPLACE BAD PARTS THE DANGER CONTINUES TO APPLY AND THEY SHOULD BE HELD ACCOUNTABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593525May 22, 2014
ENGINE, POWER TRAIN
I ATTEMPTED TO START VEHICLE AND THE ENGINE WAS DIFFICULT TO TURN OVER. WHEN IT DID START THE RPMS WERE GOING UP AND DOWN . WHEN I TRIED TO PUT CAR IN REVERSE IT WOULD NOT ENGAGE CAUSING VEHICLE TO ROLL FORWARD. ( I WAS PARKED ON A SLIGHT DECLINED DRIVEWAY). AFTER READING ABOUT SIMILAR PROBLEMS I CHECKED THE PCM (POWER CONTROL MODULE. IT WAS FILLED WITH WATER !!! AFTER UNPLUGGING THE PCM AND ALLOWING IT TO DRY OUT I PLUGGED IT BACK IN AND THE PROBLEM WAS CORRECTED. IT APPEARS TO ME THAT THE PCM IS LOCATED IN A BAD LOCATION CAUSING IT TO HAVE PROBLEMS WHEN IT RAINS OR SNOWS. I MADE A TEMPORARY FIX BY PUTTING SILICONE CAULKING AROUND THE COWLING WHERE I BELIEVE THE WATER IS GETTING IN.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588671May 15, 2014
VEHICLE SPEED CONTROL, ENGINE
THIS IS ABOUT A 2005 FORD FREESTAR. WHEN ACCELERATING, SPECIALLY IN RAINY CONDITIONS, THE VEHICLE'S ENGINE MAKES A SCREECHY NOISE AND LOSES POWER. THE SCREECHY NOISE SOMETIMES STOPS AND THE VEHICLE IS ABLE TO CONTINUE MOVING. USUALLY WHEN IT'S WET/RAINY THE ENGINE LOSES POWER AND VIBRATES. IT'S VERY DANGEROUS AND STRESSFUL BECAUSE IT USUALLY HAPPENS WHEN ATTEMPTING TO PASS SLOWER VEHICLES ON THE LEFT LANES AND WHEN THE VEHICLE LOSES POWER WE ATTEMPT TO MOVE TO THE RIGHT LANE'S SHOULDER. LUCKY THAT THIS HAPPENED WHEN TRAFFIC WAS LIGHT AT 6AM. AFTER RESTARTING THE ENGINE I DROVE ON SIDE ROADS TO REACH MY DESTINATION. THIS HAS HAPPENED AT LEAST TWENTY TIMES SINCE 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587738May 12, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT HAD EXPERIENCED DIFFICULTY WITH THE GEARS SHIFTING INTERMITTENTLY AND HAD HEARD A GRINDING NOISE MULTIPLE TIMES. THE CONTACT STATED WHILE TRAVELING 60 MPH, THE VEHICLE HAD JERKED VIOLENTLY AND THE TRANSMISSION WAS SLIPPING MORE THAN ONCE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED AND REPLACED THE TORQUE CONVERVER. THE VEHILCE WAS REPAIRED AND THE FAILURE RECURRED. THE CONTACT WAS INCLUDED IN 12V006000 (POWER TRAIN) BUT HAD BEEN TOLD MORE THAN ONCE BY THE LOCAL DEALER THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD EXPERIENCED THE FAILURE MULTIPLE TIMES WHILE WAITING FOR THE PART FOR THE REPAIR. TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE JERKED VIOLENTLY. THE FAILURE WAS RECURRING. ADDITIONALLY, THE GEAR SHIFTER WOULD OFTEN BECOME RESISTANT WHEN THE CONTACT WAS ATTEMPTING TO SHIFT GEARS AND THE VEHICLE WOULD EXHIBIT AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THE TORQUE CONVERTER WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) BUT WAS CONSTANTLY TOLD THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585088April 26, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
I BOUGHT MY 2005 FORD FREESTAR IN 2005. ALMOST IMMEDIATELY AFTER BUYING IT WE HAD INSTANCES OF THE POWER LOCKS NOT WORKING. THE DRIVER DOOR WILL UNLOCK BUT THE REST WILL NOT. WE HAVE EVEN HAD TO CLIMB IN THROUGH THE DRIVER DOOR TO UNLOCK THE BACK DOORS BY HAND THEN TRY TO GET GROCERIES OUT OF THE WAY BACK THROUGH THE MIDDLE DOORS. THIS IS ALSO A HUGE SAFETY CONCERN FOR ME. IF I WERE TO GET INTO AN ACCIDENT AND BE INCAPACITATED AND MY KIDS WERE IN THE CAR, THEY WOULDN'T BE ABLE TO OPEN THOSE DOORS BECAUSE IT KEEPS THEM LOCKED EVEN IF YOU PUSH THE BUTTONS TO OPEN THEM AUTOMATICALLY. I AM SICK OF DEALING WITH THIS ISSUE. THERE ARE SO MANY FORUMS ON LINE WHERE OTHER PEOPLE HAVE THE SAME PROBLEM. THIS NEEDS TO BE FIXED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579374April 12, 2014
POWER TRAIN
LAST COUPLE OF YEARS SINCE THE WARRANTY WENT OUT, THE VEHICLE SEEMS TO BE SLIPPING WHEN ACCELERATING FROM A STOP. DEALERSHIP WON'T DO ANYTHING WITHOUT US PAYING A LARGE SUM OF MONEY TO FIX IT. WE HAVE HAD THE TORQUE CONVERTER REPLACED THREE TIMES. THE LAST TIME WAS BY THE FORD DEALERSHIP DUE TO THE RECALL. I HAVE SEEN MANY SIMILAR ISSUES WITH SAME MAKE, MODEL, AND YEAR ON BLOGS AND FORUMS. WOULD LOVE FOR FORD TO REMEDY THIS ISSUE WITHOUT US HAVING TO SPEND MONEY THAT WE DON'T HAVE. THIS IS A SERIOUS SAFETY ISSUE!!! AT A BUSY INTERSECTION, THE TRANNY SLIPPING COULD EASILY PUT ONE IN HARMS WAY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579133April 11, 2014
POWER TRAIN, SEATS
2005 FORD FREESTAR WAS RECALLED FOR TORQUE CONVERTOR, THIRD ROW SEAT LATCH. LESS THAN ONE YEAR LATER (MARCH 2014) THE SAME PROBLEM OCCURRED WITH THE TORQUE CONVERTOR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578914April 10, 2014
ELECTRICAL SYSTEM
I HAVE HAD AN ISSUE WITH IT DYING AND STALLING OUT AND NOT WANTING TO MOVE.... AFTER 3 TRIPS IN A MONTH TO THE DEALERSHIP THEY FINALLY FOUND THE PROBLEM, IT WAS THE PCM MODULE..... I CALLED FORD MOTOR COMPANY AND INFORMED THEM THAT AFTER DOING RESEARCH ONLINE THAT I HAVE NOTICED THAT THIS IS A MAJOR ISSUE WITH MANY OWNERS..... THEY SAID THAT IF ENOUGH PEOPLE CALL IN AND INFORM IT WILL GET ADDRESSED BY NHTSA...SO IF YOU ARE HAVING THIS PROBLEM OR HAVE HAD IT PLEASE CALL IN. KEEP YOUR RECEIPTS FOR ANY REPAIRS DONE DUE TO THIS AND IF THERE IS A RECALL AND HOPEFULLY IT WILL BE BEFORE SOMEONE DIES DUE TO IT. WE WILL BE REIMBURSED FOR OUR REPAIR COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10577745April 6, 2014
STRUCTURE, ELECTRICAL SYSTEM
DRIVING AT APPROXIMATELY 35MPH THE VEHICLE STARTED STALLING OUT AND WOULD NOT SHIFT PROPERLY. FORTUNATELY WAS ABLE TO SAFELY COAST TO SIDE OF ROAD. HAD VEHICLE TOWED TO CONWAY FORD IN CONWAY, SC. NEEDED NEW POWER CONTROL MODULAR (PCM) DUE TO WATER LEAKING THROUGH WINDSHIELD COWLING AND SHORTING OUT CONNECTIONS TO PCM. CREATED A POTENTIALLY DANGEROUS SITUATION WITH VEHICLE STALLING OUT WHILE IN MOTION. RESEARCH HAS REVEALED THIS TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE THAT IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED BY FORD MOTOR COMPANY WITH A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576169April 1, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE INDEPENDENTLY DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER: 12V006000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 212,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567714March 6, 2014
ENGINE, POWER TRAIN
WHILE TRAVELING ON THE HIGHWAY WITH NO WARNING THE VEHICLE LOST ALL ACCELERATION. ONCE ABLE TO GET TO A SAFE AREA TO PULL OVER THE VEHICLE STARTED TO RESPOND. SINCE THIS OCCURRENCE THIS SITUATION HAS HAPPENED INTERMITTENTLY FOR THE PAST YEAR. I HAVE BROUGHT THE VEHICLE TO THE FORD DEALER AND 2 DIFFERENT MECHANICS, ALL OF WHOM HAVE CHANGED MANY DIFFERENT ITEMS RANGING FROM A TUNE UP TO A NEW COIL AND MULTIPLE CAM SHAFT SENSORS. ALL 3 HAVE PERFORMED MANY DIAGNOSTICS BUT TO DATE HAVE BEEN UNABLE TO LOCATE THE PROBLEM WHICH STILL EXISTS BUT WITH MORE REGULARITY. I AM NO LONGER ABLE TO DRIVE THE VEHICLE DUE TO ITS PERFORMANCE AND I AM SCARED TO PUT MY WIFE AND CHILDREN IN THE VEHICLE. WHEN I DID DO SOME RESEARCH ON THE INTERNET I CAME ACROSS HUNDREDS IF NOT THOUSANDS OF THE VERY SAME COMPLAINTS, SOMEONE HAS TO FORCE FORD TO ADDRESS THIS SAFETY ISSUE. MINI VANS ARE MOST COMMONLY USED FOR TRANSPORTING OUR MOST PRECIOUS PASSENGERS, CHILDREN. WILL IT TAKE A CAR FULL OF CHILDREN DYING FOR FORD TO ACKNOWLEDGE THIS PROBLEM EXISTS AND THAT THEY NEED TO DO THE RIGHT THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562330January 31, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE WRENCH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE SUDDENLY FAILED TO ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PREVIOUSLY UNDER THE MANUFACTURERS THROTTLE BODY RECALL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10562151January 29, 2014
ELECTRICAL SYSTEM, POWER TRAIN
WHEN IS THE NHTSA GOING TO GET SERIOUS WITH FORD ON FORCING THEM TO ISSUE A RECALL ON THE PCM THAT SHUTS DOWN THE ENGINE AND PUTS THE DRIVER AND PASSENGERS IN A DEATH VEHICLE. THIS IS A KNOWN ISSUE ALL OVER THE INTERNET AS WELL AS ANY MASTER CERTIFIED FORD TECHNICIAN.THE PCM IS UNDER THE COWLING WHERE THE WATER SETTLERS AND GET ELECTRICALLY WICKED INTO THE PCM SHUTTING IT DOWN AT ANY TIME UNDER LOAD IN TRAFFIC FREEWAY SPEEDS.JUST WANT TO KNOW IF PEOPLE HAVE TO DIE BEFORE SOMETHING HAPPENS WITH A WILDLY KNOWN DEFECT WE BOUGHT THIS VEHICLE BRAND NEW BECAUSE OF THE SAFETY RATING AT THE TIME FOR TRANSPORTATIONS OUR SPECIAL NEEDS SON, I SURE HOPE THIS ISSUE DOESN'T END UP WITH A DEATH OF MY WIFE AND CHILDREN DUE TO ,THE LACK OF CONCERN FROM THE NHTSA. WAITING FOR A TIMELY RESPONSE AND RESOLVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554629December 3, 2013
POWER TRAIN
I WAS DRIVING ALONG THE ROAD WITH MY CHILDREN IN THE CAR WHEN MY CAR JUST LOST THE GEAR. THE CAR WAS STILL ON BUT WHEN I PRESSED ON THE GAS PEDAL IT WOULD DO NOTHING BUT STALL. I HAD TO ROLL TO A STOP IN THE MIDDLE OF THE HIGHWAY. I FOUND OUT AFTER THIS PROBLEM THAT MY VAN HAD A RECALL IN JAN 2012 FOR THE TORQUE CONVERTER WHICH NEEDED TO BE REPLACED. I GOT THE VAN IN OCT 2012 AND I HAD NO IDEA THAT WAS ONE OF THE RECALLS ON THIS VEHICLE UNTIL I HAD THIS PROBLEM. I TOOK IT IN TO THE FORD DEALERSHIP AND THEY TOLD ME THAT WOULD NOT SOLVE THE PROBLEM THE BAD TORQUE CONVERTER, BUT WHEN TAKEN TO ANOTHER SHOP THEY SAID THE BAD TORQUE CONVERTER CAUSED THE PROBLEM AND NOW THERE ARE PIECES OF METAL IN THE TRANSMISSION WHICH THEY ARE CALLING INTERNAL TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553041November 20, 2013
ELECTRICAL SYSTEM, POWER TRAIN
MY WIFE HAD JUST LEFT WORK. ON A VERY BUSY STREET THE VAN UP AND DIED. RESTARTED IT AND HAD NO POWER TO GET UP TO SPEED. KEPT SHUTTING DOWN. MANAGED TO GET IN TO A PARKING LOT. HAD IT TOWED TO THE DEALERSHIP. AT FIRST WAS TOLD IT WAS THE TRANSMISSION. NOW, THEY SAY IT IS THE PCM. PCM HAS BEEN ON BACK ORDER FOR SOME TIME. FORD SAID IT WAS SHIPPED ON NOV. 13 2013. CALLED THE DEALERSHIP ON THE FOLLOWING FRIDAY AND NO PART. NO WAS TOLD THAT THERE IS AN EVEN LONGER WAIT TIME FOR THE PCM. HAVING A AFTERMARKET PCM INSTALLED. TWO WEEKS WITHOUT OUR VAN IS LONG ENOUGH. HOPE TO HAVE IT BACK ON FRIDAY THE 22ND OF 2013. HAVE TALKED TO FORD CUSTOMER CARE, THEY KNOW THERE IS A PROBLEM. HAVE READ THAT THE SEAL UNDER THE COWLING LETS GO AND WATER WILL DRIP DOWN ONTO THE PCM CONNECTION AND MESS UP THE PCM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550581November 2, 2013
ENGINE
ENGINE, INTERNAL CATALYTIC CONVERTER FAILURE. ON FORD EXTENDED WARRANTY TO 10 YEARS, OR 112,00 MILES; THE REPAIR IS NOT COVERED WITHIN THE WARRANTY . . QUOTED COST TO REPAIR WILL BE $3,300.00, WHEN COMPLETED BY [XXX]-HILLTOP-FORD IN RICHMOND, CALIFORNIA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550457November 1, 2013
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2005 FORD FREESTAR EQUIPPED WITH SUMMIT PREMIUM PLUS 2 TIRES, SIZES 235/60/16. THE CONTACT STATED THAT OVER TIME THE STEEL BELT DETACHED FROM ALL OF THE TIRES AT DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE TO OCCUR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE VIN AND THE DOT NUMBER WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 109,000. THE TIRES MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550067October 29, 2013
POWER TRAIN
I HAVE A 2005 FORD FREESTAR THAT I HAVE HAD FOR 2 LONG LONG YEARS. I AM ON MY 3RD TRANSMISSION, I HAVE HAD THE RECALL WORK DONE TO IT FOR THE TORQUE CONVERTER BUT ITS NOT THE ISSUE. ITS THE TRANSMISSION. I DON'T HAVE TIME NOR MONEY TO KEEP PUTTING INTO THIS CAR AND WORK TWO JOBS AS IT IS AND I NEED A CAR. JUST CANT DO IT ANYMORE AND I KNOW A LOT OF OTHERS WHO ARE HAVING TO GO THREW THE SAME THING AND ALSO SO TIRED OF BEING STRANDED ON THE SIDE OF THE ROAD. PLEASE JUST FIX IT ALREADY. I AM GOING TO FILE A LAW SUITE AGAINST THEM SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10549189October 23, 2013
STEERING
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING FLUID CONTINUOUSLY LEAKED ONTO THE GROUND EVEN THOUGH THE CONTACT REFILLED THE RESERVOIR CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Freestar