Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#10995275June 15, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
DRIVING (STRAIGHT) ON A HIGHWAY GOING 55. CAR SLOWS DOWN TO CRAWL, MAKING GRINDING NOISE, ERROR MESSAGE APPEARS "PARKING AID MALFUNCTION". WAS ABLE TO PULL TO SIDE OF ROAD, PUT IN PARK AND CUT OFF IGNITION. WOULD NOT RESTART. DASHBOARD STILL SAYS CAR IS IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995438June 15, 2017
ELECTRICAL SYSTEM, STEERING
THE STEERING WHEEL LOCKS UP AND WON'T TURN THIS HAS HAPPENED WHILE DRIVING AND WHEN I JUST START THE CAR. I CAN PUT MY KEY IN THE IGNITION AND ALL THE LIGHTS, RADIO, AND CHIME WORKS, BUT THE CAR WON'T START. I HAD IT CHECKED WHEN I GOT IT STARTED AND THE BATTERY WAS FINE AND THE ALTENATOR WAS FINE AND SO WAS MY STARTER. I HAVE BEEN HAVING PROBLEMS WITH MY CAR FOR THE PAST 4 YEARS PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994591June 13, 2017
UNKNOWN OR OTHER
TRANSMISSION BUCKING, POPPING AND REVVING HIGH WITH NO ACCELERATION WHILE IN MOTION IN 1ST GEAR CHANGING TO 2ND GEAR AND 2ND TO 3RD GEAR. THE VEHICLE HAD TOTAL LOSS OF ACCELERATION WHILE TURNING ONTO A ROAD BY MY HOUSE FROM A FULL STOP. THE SPORT MODE ON THE GEARSHIFT LEVER DOES NOT LIGHT UP AND IS NOT ABLE TO USE. TRANSMISSION PROBLEMS ARE MOSTLY IN LOWER GEARS. THIS VEHICLE ALWAYS HAD SMALL TRANSMISSION PROBLEMS BUT THIS HAS GONE TO A DANGEROUS POINT. I HAVE MADE AN APPOINTMENT WITH MY FORD DEALER, TODAY IS 6/13/17. THEY CANNOT GET ME IN TO SEE THE VEHICLE UNTIL 6/19/17. WHILE THE AC IS ON, THE VEHICLE ALWAYS HAD ISSUES ACCELERATING ON AN SLIGHT INCLINE. I JUST ALWAYS ASSUMED THAT IT WAS JUST THE WAY THE VEHICLE WAS BUT IT APPEARS THAT IT WAS JUST A SYMPTOM OF AN ISSUE THAT HAS SHOWN UP LATER ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994396June 12, 2017
ELECTRICAL SYSTEM
WITH LESS THAN 21K MILES ON THE CAR AND THE ALTERNATOR, IT SEIZED UP, TORE THE PULLEY OFF, AND SHREDDED THE BELT AND LEFT MY CAR DEAD. I WAS DRIVING ON THE FREEWAY AND HEARD A METALLIC GRINDING AND JINGLING SOUND. HAD I NOT BEEN ABLE TO EXIT WHEN I DID, I MIGHT NOT HAVE BEEN ABLE TO SAFELY NAVIGATE MY CAR TO A STOP. FORD IS REFUSING TO ADMIT THAT IT WAS THEIR MANUFACTURING THAT WAS RESPONSIBLE FOR THIS. THEY DID NOT COVER IT UNDER ANY OF THE REMAINING WARRANTIES ON THE CAR. MY DAD WORKS IN THE AUTO INDUSTRY AND HE WAS TELLING ME THAT THEY TEST THE ALTERNATORS THAT HIS COMPANY MAKES TO LAST 150K MILES AND THAT THIS SHOULD NOT HAVE FAILED THE WAY THAT IT DID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984072June 12, 2017
VISIBILITY:SUN/MOON ROOF ASSEMBLY, POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SLIPPAGE, SUNROOF LEAKAGE AND REQUESTS A REPURCHASE. *LD THE MANUFACTURER ADVISED DUE TO THE AGE AND MILEAGE OF THE VEHICLE THEY WOULD NOT BE ABLE TO REVIEW THE VEHICLE FOR REPURCHASE OR REPLACEMENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994113June 9, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE MIDWAY FORD DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK COLLAPSED AND THE FUEL VALVE WAS DAMAGED. THE FUEL TANK AND FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: CAS12489026. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994130June 9, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 70 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (PRECISION AUTO CARE IN CHARLESTON, SOUTH CAROLINA) WHO DIAGNOSED THAT MULTIPLE CODES LEADING TO THE FUEL SYSTEM READER WERE INACCURATE; THEREFORE, THE VEHICLE WAS OUT OF FUEL. THE FUEL TANK NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994237June 9, 2017
POWER TRAIN
TRANSMISSION CONTINUALLY FALTERS AND SENSORS GIVE OUT. LITERALLY GAVE OUT WHILE I WAS DRIVING DOWN THE MIDDLE OF THE ROAD. LUCKILY THERE WASN'T ANY ONCOMING TRAFFIC. THIS ISN'T THE FIRST TIME THE TRANSMISSION HAS FALTERED, BUT IT WAS THE MOST SEVERE INSTANCE. OTHER INSTANCES OCCURRED WHILE DRIVING ALSO. OTHERS HAVE EXPERIENCED THIS AS WELL: HTTP://WWW.WTAE.COM/ARTICLE/INVESTIGATION-FINDS-HUNDREDS-OF-COMPLAINTS-ABOUT-FORD-TRANSMISSIONS-1/7464893 HTTP://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2012/TRANSMISSION/ HTTP://WWW.FOCUSFANATICS.COM/FORUM/MK3-TSB-RECALL-PROBLEMS-ARCHIVE/411722-2012-TRANSMISSION-SHUDDER-ISSUE-EXPLAINED.HTML HTTP://WWW.LEMONLAW.COM/WORDPRESS/FORD-FOCUS-TRANSMISSION-PROBLEM/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993937June 8, 2017
FUEL/PROPULSION SYSTEM
MY VEHICLE'S FUEL TANK IS COMPRESSING DUE TO A FAULTY VACUUM PURGE VALVE REQUIRING A NEW TANK, FUEL PUMP AND PURGE VALVE. THIS ISSUE HAS CAUSED MY VEHICLE TO STALL IN FREEWAY TRAFFIC AND IN STOP AND GO TRAFFIC. THE FUEL TANK IS ALSO NOT ACCURATELY READING INCORRECTLY, YOU ARE NOT ABLE TO TELL HOW MUCH GAS YOU HAVE WITH THH INDICATOR. . FORD FOCUS- 2012, 58K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994040June 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
CAR WAS RUNNING FINE THEN TURNED IT OFF AND 10 MINUTES LATER WOULD NOT CRANK. CAR WILL NOT START.YOU CAN JUMP START IT AND IT STARTS. NOW CUT IT OFF WANT CRANK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993709June 7, 2017
STEERING
THERE WAS A POWER STEERING FAILURE WHEN BACKING OUT OF PARKING SPOT. DEALER INDICATED THAT THERE IS A POWER STEERING ISSUE THAT COULD IMPACT SAFETY (STRANDING THE VEHICLE IN PARKING LOTS OR LOSS OF CONTROL AT SPEED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993710June 7, 2017
STEERING
THERE WAS A POWER STEERING FAILURE WHEN BACKING OUT OF PARKING SPOT. DEALER INDICATED THAT THERE IS A POWER STEERING ISSUE THAT COULD IMPACT SAFETY (STRANDING THE VEHICLE IN PARKING LOTS OR LOSS OF CONTROL AT SPEED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993705June 7, 2017
STEERING
THERE WAS A POWER STEERING FAILURE WHEN BACKING OUT OF PARKING SPOT. I WAS UNABLE TO TURN THE WHEEL, RESULTING IN BLOCKED TRAFFIC, AND DISRUPTION TO OTHER DRIVERS IN THE PARKING LOT. MANAGED TO DRIVE CAR (IN STRAIGHT LINE, BACK TO EARLIER PARKING SPACE). DEALER INDICATED THAT THERE IS A POWER STEERING ISSUE THAT COULD IMPACT SAFETY (STRANDING THE VEHICLE IN PARKING LOTS OR LOSS OF CONTROL AT SPEED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993846June 7, 2017
STRUCTURE:BODY
WENT TO RUN SOME ERRANDS AND WHEN I GOT BACK IN MY VEHICLE"PASSENGER REAR DOOR" ALARM KEPT BEEPING. DOOR DOES NOT STAY CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992999June 3, 2017
STEERING
ELECTICAL POWER STERRING MALFUNCTION. POWER STERRING FAILED WHILE DRIVING ON HIGHWAY. WAS ABLE TO STOP. BUT COULDN'T TURN STERRING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993029June 3, 2017
STEERING
CAR GIVES A CODE THAT STEERING ASSIST HAS FAILED WHEN STARTING CAR. SOMETIMES WOULD RESET IF KEY TURNED OFF AND TURNED BACK ON. THIS STARTED WHILE UNDER WARRANTY BUT FORD'S TECHS CLAIMED THERE WAS NO PROBLEM, DESPITE TECHNICAL SERVICE BULLETINS ON THE PROBLEM. CAR WILL START, BUT WON'T STEER. PROBLEM WAS BROUGHT TO ATTENTION OF FORD DEALER WHEN CAR WAS STILL UNDER WARRANTY, BUT THEY HAVE IGNORED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992634June 1, 2017
POWER TRAIN
WHEN TAKING OFF FROM A DEAD STOP THERE IS A SLIGHT SHUTTER FEELING. I PROCEDED TO GOOGLE THIS ISSUE AND ITS A VERY COMMON ISSUE WITH THESE CARS. DONT UNDERSTAND WHY THERE IS NOT A RECALL. THE DEALERSHP TOLD ME ITS A BAD CLUTCH IN THE AUTOMATIC TRANSMISSION. WHY WOULD THAT BE THE CONSUMERS FAULT? I HAVE A RECEIPT FROM THEM STATING THAT WITH A CHARGE OF 50.00 I HAD TO PAY ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992635June 1, 2017
POWER TRAIN
I WAS DRIVING THE VEHICLE ON THE HIGHWAY AND SUDDENLY THE TRANSMISSION FAILED AND THE CAR SPEED DROPPED SUDDENLY FROM 70 M/H TO 30 M/H. THE CAR BEHIND ME ALMOST HIT ME.MY KIDS AND I WERE VERY CLOSE TO DIE. CALLED FORD AND TOLD ME THERE IS A RECALL ON THE TRANSMISSION. TOOK IT TO THE DEALERSHIP AND THEY SAID MY CAR IS COVERED BY THE EXTENDED WARRANTY BUT THEY DON'T FIX IT BECAUSE IT'S A SALVAGE TITLE. THEY SAID THIS RECALL PROGRAM DOESN'T FIX SALVAGED VEHICLES. FEW WEEKS BEFORE THEY FIXED THE DOOR LATCH BECAUSE THERE WAS A RECALL ON IT. THEY NEVER MENTIONED SALVAGED VEHICLES. WHAT SALVAGE TITLE HAS TO DO WITH THE TRANSMISSION. I UNDERSTAND IF THE CAR WAS HIT AT THE TRANSMISSION SITE, THEN YOU DON'T HAVE TO FIX IT. HOWEVER, IF A CAR WAS HIT AT THE DOOR OR HAD HAIL DAMAGES AND THE INSURANCE COMPANY CHANGED THE TITLE TO SALVAGE, WHY DON'T YOU FIX THE TRANSMISSION? FORD PEOPLE DON'T CARE IF I OR MY FAMILY DIE ON THE ROAD BECAUSE OF THEIR FAULT. ALL WHAT THEY CARE ABOUT IS TO SAVE FEW DOLLARS. PLEASE INVESTIGATE THIS ISSUE AND SEE HOW THEY CAN PUT UNREALISTIC TERMS FOR THE RECALL. HOW COME THE COMPANY MAKES FATAL MISTAKES AND THEY STILL PUT THEIR RULES WHAT TO FIX AND WHAT NOT TO FIX. I'M ASKING YOU TO INVESTIGATE THIS RECALL PROGRAM. I'M ASKING YOU TO WATCH THE RECALL PROGRAM AND MAKE SURE THAT THESE COMPANIES ARE MAKING VEHICLES TO TAKE US PLACES NOT TO TAKE US TO HELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992644June 1, 2017
ELECTRICAL SYSTEM, POWER TRAIN, STEERING, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WITHIN TWO WEEKS OF PURCHASING THE VEHICLE, IT FAILED TO START AND THE KEY WAS NOT RECOGNIZED IN THE IGNITION. ALSO, THE 6 SPEED AUTOMATIC TRANSMISSION FAILED TO SHIFT APPROPRIATELY AND THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON DUE TO THE FAILURE. THERE WAS ALSO A SUDDEN LOSS OF EPS AND THE STEERING ASSIST FAULT WARNING INDICATOR FLASHED. THE VEHICLE BECAME DIFFICULT TO STEER INTERMITTENTLY. THE DEALER (DAVE KNAPP FORD LINCOLN, 500 WAGNER AVE, GREENVILLE, OH 45331, (800) 717-3673) WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND TWO MANUFACTURER SERVICE CAMPAIGNS (TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL - 14M01, TRANSMISSION CONTROL MODULE EXTENDED COVERAGE). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/03/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992223May 30, 2017
POWER TRAIN
THE CAR WOULD GET SHAKY AT TIMES WHEN DRIVING, AND THEN YESTERDAY, IT WOULDN'T GO INTO REVERSE. LATER, I TRIED TO START IT, AND IT WOULDN'T START. I DISCONNECTED THE BATTERY AND RECONNECTED IT, THEN THE CAR STARTED AND WENT INTO REVERSE. LATER, IT WENT INTO REVERSE, AND THEN IT WOULDN'T GO INTO DRIVE. IT HAS AN AUTOMATIC TRANSMISSION. I TOOK IT IN AND WAS TOLD IT NEEDS A WHOLE NEW TRANSMISSION. APPARENTLY THIS IS A COMMON PROBLEM WITH THESE VEHICLES. THE VEHICLE WAS NOT IN MOTION WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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