Ford Focus Complaints (2015)

1,034 consumer complaints on file.

#11587804May 9, 2024
POWER TRAIN
When accelerating through 10-15 mph the vehicle shudders more than normal
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587482May 7, 2024
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving at 75 MPH with the cruise control engaged, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who was unable to assist. The vehicle was towed to another independent mechanic who stated that the transmission belt had caused of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The approximate failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587238May 6, 2024
POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
The contact owns a 2015 Ford Focus. The contact stated while driving 20-25 MPH, the vehicle was shuddering abnormally. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that no defect was found; however, the failure recurred increasingly. The vehicle was taken to another dealer, Mace Ford (4501 S US Hwy 41, Terre Haute, IN 47802), where the TCM was replaced; however, the failure persisted. The dealer diagnosed the vehicle with transmission clutch shudder and determined that the transmission clutch needed to be replaced. The dealer informed the contact that the vehicle could not be repaired under Ford Campaign Number: 19N08 because the campaign had expired. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11587320May 6, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2015 Ford Focus. The contact stated while driving 40 MPH, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The battery and low oil pressure warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the canister purge valve. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11586370May 1, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was shaking, and the transmission shuddered. The contact stated that the failure was intermittent at first but had become a persistent failure. In addition, the contact stated that the internal transmission clutch was replaced eight years ago; however, the failure had reoccurred. The vehicle was taken to the dealer where it was diagnosed with a failed internal transmission clutch and that the internal transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 49,242.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11585264April 25, 2024
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle decelerated and shuddered. The contact also stated that the vehicle failed to accelerate above 17 MPH. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutches and transmission needed to be replaced. The vehicle was not repaired as the clutch was not included in a warranty program. The manufacturer was made aware of the failure and confirmed that the module and transmission was covered under the warranty. The failure mileage was approximately 107,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583930April 18, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
Stopped to get gas. Turned off engine. After filling up gas tank, car would not start, or crank/turn over. No check engine light has been on, no warning lights. Disconnected battery for about fifteen min. Car started up. Took it to shop, they changed out the evap Purge system. It failed when they tested it so they changed that out. Car did not stall when they test drove it. Car stalled two more times. Once when accelerating from a red light, and second time when just sitting in idle. Car just shuts itself off but the radio stays on. This is such a safety hazard because of the fact that not only does it stall in the middle of me driving But I’m very lucky I didn’t get rear ended or T boned because of this. So I thought this issue was fixed but obviously not. After the last time it stalled after getting it fixed, I then had it towed to a Ford dealership. I know this has been a recall on other Ford focuses. For some reason not mine which is a 2015 Focus. Last year I had to have the TCM fixed which was a recall so that was free however then they tell me that my clutch went bad at 60k miles? I shelled out almost $3k for that nonsense. Now This stalling it constantly Day after day at 75k miles? Thanks a lot FORD. Take your piece of [XXX] back and issue this a recall. Either way it’s Ford’s fault and should pay for this safety issue for free. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583795April 18, 2024
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
It’s a 2015 ford focus 1.0 eco boost 6 speed manual. It studders and shakes and stalls at random while driving. It only has 78000 miles on it and I just bought this car from some punk kid. Shakes the car violently as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583587April 17, 2024
FUEL/PROPULSION SYSTEM
The EVAP system has failed and has resulted in drivability issues. It is available for inspection if needed. The problem has been confirmed by an independent service provider with a full diagnostic exam. There is a P0420 and P1450 code on the car. There have been issues with the distance to empty on the car. Sometimes it says I have 290 miles to empty or 400 miles to empty when I fully fill up my car with gas. *There is a Ford Focus recall (Recall #[XXX]) which covers the exact issues I’m having with this car, but the car is not included in this recall. It is even from the same manufacture plant in Michigan.* INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583627April 17, 2024
POWER TRAIN
Purchased this car used from a family friend about 4 years ago. The car currently has 59,000 miles on it. I recently noticed a shuddering in the transmission when I accelerate the car (mostly in the lowest starting gear). The car was taken to the Ford dealer for diagnosis. The dealer states that the issue is with the transmission clutch and the price to repair the issue is approximately $4,300. The Ford service technician described this transmission as a manual transmission automatically shifted. The prior owner confirmed he had the same issue with the car early in his ownership and had the transmission clutch replaced then. I confirmed with the dealer that the transmission clutch was replaced at 10,178 miles. This is the same exact issue again. The Ford dealership said the transmission clutch issue had caused Ford to extend the warranty to 7 years and 100,000 miles, whichever occurred first. The car is now 8 1/2 years since original purchase, but way under the warranty limit of 100,000 miles. Ford will not honor any warranty or remedy the situation. I believe a $4,300 clutch assembly replacement at least every 50,000 miles or less is horrendous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583400April 16, 2024
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that when the failure occurred, the contact turned off and restarted the vehicle. The vehicle was restarted; however, the failure continued for approximately eight months. Additionally, recently the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed clutch fork and the clutch fork needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582953April 15, 2024
ENGINE, POWER TRAIN
Studdering, won’t shift, stalls out , recall repaired still does the same thing, transmission doesn’t shift right and stalls out in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582934April 14, 2024
POWER TRAIN
Transmission plate failed at 70k miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582356April 11, 2024
POWER TRAIN
Car has a transmission stutter when pulling out into traffic or at low speeds. Apparently it is a known issue from Ford and the vehicle is outside their 7yr warranty, but only has 67k miles on it so it is not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579247March 25, 2024
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving at various speeds, the transmission malfunctioned causing the vehicle to erroneously downshift and lose motive power. Additionally, the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the transmission clutch disk and transmission actuators were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579068March 23, 2024
POWER TRAIN
2015 Ford Focus. The contact stated that while driving at various speeds and attempting to hold speed, accelerate, the RPM's increased rapidly however, the vehicle failed to respond. The "Transmission Overheating - Please Wait 5 minutes" was displayed. Waited in the middle of the highway for that period and then pulled to shoulder of the roadway, and the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not repaired. Vehicle needs to be reported under Campaign Number: 18V169000 (Power Train). Manufacturer needs to be informed of the danger this imposes and recall must be imposed. This is a very terrifying scenario to be subjecting customers, to knowing how many vehicles are failing. Owner can’t afford the bill the manufacturer quoted of $7000 for Transmission. Unacceptable for a car under 100,000 miles to be in this condition when the manufacture maintenance states a higher mileage capability.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578839March 22, 2024
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving the vehicle, the vehicle shuddered while accelerating. There was no warning light illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed with transmission failure. The vehicle was not repaired due to the cost. The contact referenced Technical Service Bulletin: 16-0109 as a possible solution however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 64,293.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577967March 18, 2024
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated that after starting the vehicle and shifting into drive(D), the vehicle was hesitating slightly and while shifting into the next gear, the vehicle was jerking. The contact stated that once the vehicle had been driven for more than 20 minutes, the vehicle stopped jerking into gear. The contact stated no warning light was illuminated. The contact stated that the failure was constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the transmission control module (TCM) needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to Customer Satisfaction Programs: 14M02- Transmission control module extended warranty coverage (Power Train) and Customer Satisfaction Program: 19N08 - Transmission clutch shudder - transmission clutch warranty extension (Power Train). The failure mileage was 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578096March 18, 2024
ENGINE
The engine failed while driving on a state highway. No one was hurt and the driver was able to get the car off the road. The only indication was the check engine light came on and the car lost all power. My local mechanic confirmed the issue being the oil pump drive belt tensioner arm broke and as a result the engine would need replacing. The engine was replaced with with a Ford remanufactured engine and the faulty engine returned to Ford for the core fee. Ford Focus' built between March 24, 2015 - May 4, 2018 are covered under NHTSA Recall No. : 23V-905, Manufacturer Recall No. : 23S64. The bulletin states 1.0L engines paired with 6F15 automatic transmissions. My car was built on March 19, 2015 with a standard transmission. It has the same engine as in the NHTSA and had the same issue with the 1.0L engines had.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577130March 13, 2024
POWER TRAIN
The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and was not properly shifting gear. No warning light was illuminated. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed clutch. The vehicle was not repaired due to cost. However, the clutch had been replaced three times prior, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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