Ford Focus Complaints (2003)

977 consumer complaints on file.

#10438802December 6, 2011
ENGINE AND ENGINE COOLING
THIS VEHICLE WITH 110K MILES TURNS OUT THE VALVE SEAT OF CYLINDER #4 BROKE OFF INSIDE THE ENGINE AND IRREPARABLY DAMAGED THE PISTON, CYLINDER AND CYLINDER HEAD OF WHICH THE ONLY WAY TO FIX THIS IS WITH A REPLACEMENT ENGINE. THIS OPTION IS MORE THAN WHAT THE CAR IS VALUED. ON FURTHER RESEARCH OF BOTH MY MECHANIC AND I AS WE SEARCHED THE WEB, IT APPEARS THAT THIS HAPPENS MORE FREQUENTLY THAN IT SHOULD. IT SEEMS THAT FORD SHOULD PUT A RECALL TO FIX THESE VALVE SEATS BEFORE ANYMORE PEOPLE WILL HAVE TO UNNECESSARILY SPEND THOUSANDS TO REPAIR THE ENGINE OR LOSE THOUSANDS OF DOLLARS ON A UNDRIVABLE JUNK CAR, SUCH AS MYSELF. COULD YOU PLEASE INVESTIGATE THIS MATTER FURTHER AND LET ME KNOW IF THIS IS INDEED AN INHERENT PROBLEM THAT NEEDS TO BE CORRECTED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434100November 3, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE REFUSED TO START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE IGNITION CYLINDER WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424237September 8, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION WAS LOCKED AND THE KEY WOULD NOT TURN TO START THE ENGINE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423855September 6, 2011
AIR BAGS
WAS TRAVELING AT 65MPH ON THE HIGHWAY WHEN DRIVER SIDE AIRBAG DEPLOYED FOR NO REASON. THERE WAS NO IMPACT. DEALERSHIP HAS BEEN CONTACTED. AT THIS TIME THERE HAS BEEN NO RESOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416875August 3, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND AS A RESULT THE HORN WAS INOPERABLE. THE DEALER INFORMED THE CONTACT THAT THE CLOCKSPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 76,000. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416698August 2, 2011
STEERING, STEERING:COLUMN
THE STEERING COLUMN LOCKS. I HAVE ALREADY HAD IT FIXED ONCE BEFORE AND NOW IT HAS HAPPENED AGAIN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416808August 2, 2011
AIR BAGS, AIR BAGS:FRONTAL
ON 8/1/2011, GOING 40MPH I HIT A DEER. THE WHOLE HOOD OF MY CAR IS PUSHED IN,MY RADIATOR IS PUSHED IN, I CANNOT OPEN THE HOOD, THE DEER IS DEAD AND BOTH OF THE AIRBAGS FAILED TO DEPLOY. HOWEVER MY AIRBAG DEPLOYMENT LIGHT DID COME ON. WHAT A DEFECT. AT 10 MPH I COULD POSSIBLE UNDERSTAND BUT AT 40 MPH, I BOUGHT THE CAR BRAND NEW IN 2003 FOR SAFETY, NOW EVEN IF IT WERE FIXED I WOULD BE SCARED TO DRIVE IT. *KB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10416445August 1, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). AFTER THE VEHICLE WAS REPAIRED, IT WAS DIFFICULT FOR THE REAR DRIVERS SIDE DOOR TO REMAIN CLOSED. WHILE DRIVING APPROXIMATELY 50 MPH THE REAR DRIVERS SIDE DOOR OPENED WHILE A CHILD WAS SEATED IN THE REAR SEAT. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE DOOR LATCH WAS EXTREMELY CORRODED. THE REAR DRIVERS SIDE DOOR WOULD NO LONGER LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413527July 19, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT BOTH REAR DOOR LOCKS NO LONGER FUNCTIONED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES: DOORS: LATCH). THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 145,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10411526July 8, 2011
LATCHES/LOCKS/LINKAGES
TRUNK LATCH FAILED AT 37,000 MILES ON 2003 FORD FOCUS. COULD NOT GET THE TRUNK TO LATCH TO DRIVE HOME. COST OVER $400 TO REPLACE THE PART WHICH IS NOT IN YET. DRIVING AROUND ANOTHER WEEK WITH MY ONLY CAR'S TRUNK TIED DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409196June 28, 2011
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT WHEN CLOSING THE RIGHT PASSENGER REAR DOOR, IT WOULD NOT CLOSE COMPLETELY; MAKING IT DANGEROUS TO DRIVE. THE VEHICLE WAS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER: 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH), BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE CONTACTED, BUT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 91,000 AND THE CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407213June 17, 2011
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
MY KEY WILL NOT TURN OVER AND MY WHEEL IS LOCKED UP. THE PROBLEMS STARTED AND I WOULD JUST TURN THE WHEEL AND SOONER OR LATER IT WOULD TURN OVER. NOW IM STRANDED IN MY DRIVEWAY WITH THE WHEEL LOCKED UP AND NO TURNING THE KEY OVER. MISSED WORK AND MONEY. I SEARCHED THE INTERNET ON THIS AND THE WAS OVER 300 DIFF PEOPLE WITH THIS PROBLEM. I BOUGHT THIS CAR (FORD) TO SAVE GAS AND MONEY. I THINK THIS SHOULD BE RECALLED IF THIS MANY PEOPLE ARE HAVING THIS PROBLEM. I DON'T KNOW WHY IT HASN'T YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404437June 4, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
LATE NIGHT 35 MILES FROM HOME. KEY WOULD NOT TURN IN THE IGNITION. HAD TO GET A RIDE HOME. RETURNED THE NEXT DAY AND HAD A LOCKSMITH REPLACE THE IGNITION LOCK WITH A STRATTEC IGNITION LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404848June 1, 2011
ELECTRICAL SYSTEM
KEY WON'T TURN IN IGNITION. LUCKILY, MY CAR WAS PARKED AT HOME WHEN THIS HAPPENED BUT COULD LEAVE YOU STRANDED IF AWAY FROM HOME. I NOW HAVE TO LEAVE MY KEY IN THE IGNITION UNTIL I GET THE PROBLEM FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404728May 31, 2011
UNKNOWN OR OTHER
KEY WOULD NOT TURN IN THE IGNITION, SO VEHICLE WAS UNABLE TO START AND HAD TO BE ABANDONED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403902May 31, 2011
LATCHES/LOCKS/LINKAGES
THE DOOR HANDLES ON MY 2003 FORD FOCUS HAVE A RECALL ON THEM, BUT ONLY ON CERTAIN ONES AND MINE ISN'T ONE OF THEM, ALTHOUGH ALL FOUR OF MY HANDLES ARE BROKEN. THE FIRST INCIDENT THAT HAPPENED WITH THE DOOR HANDLES WAS I GOT OUT OF MY CAR AT A STORE AND LEFT MY FOUR YEAR OLD DAUGHTER IN THE CAR WITH IT RUNNING TO GET A PAPER, AND WHEN I WENT TO OPEN THE DRIVER DOOR, THE DOOR HANDLE BROKE AND ALL OF THE OTHER DOORS WERE LOCKED (BECAUSE THEY AUTOMATICALLY LOCK WHEN YOU PUT THE CAR IN GEAR). I WAS 8 MONTHS PREGNANT AT THE TIME AND WAS STRANDED AT THE STORE WITH MY DAUGHTER LOCKED IN THE CAR FOR ABOUT AN HOUR. AND THEN, ON MAY 27TH 2011, I WENT TO LEAVE MY HOUSE AND I USUALLY KEEP THE DRIVER'S SIDE WINDOW DOWN BECAUSE THE ONLY DOORS THAT WE CAN OPEN ARE THE DRIVER'S DOOR AND FRONT PASSENGER DOOR AND ONLY FROM THE INSIDE. BUT ON THIS DAY IT HAD RAINED SO I PUT THE WINDOW UP AND WHEN I WENT TO LEAVE MY HOUSE I HAD ALREADY WENT OUTSIDE AND WENT THROUGH THE WHOLE "PROCEDURE" OF GETTING THE BACK DOOR OPENED SO I COULD PUT MY 3 MONTH OLD SON IN THE CAR AND I GUESS WHEN I WENT BACK INSIDE TO GET HIM, THE DRIVERS DOOR GOT BLOWN CLOSED BY THE WIND, BECAUSE WHENEVER I PUT HIM IN AND SHUT HIS DOOR, I WENT AROUND TO THE DRIVER'S DOOR AND IT WAS SHUT AND MY 3 MONTH OLD WAS STUCK IN THE CAR!! IT TOOK 30 MINUTES FOR MY HUSBAND TO GET TO THE HOUSE (BECAUSE I HAD TO CALL HIM HOME FROM WORK) AND HE HAD TO CLIMB IN THROUGH THE TRUNK AND MANOVER THE CARSEAT OUT OF THE WAY SO HE COULD WIGGLE IN THERE AND GET THE BABY OUT. MY SON WAS COVERED IN SWEAT FROM HEAD TO TOE AND WAS HAVING A HARD TIME BREATHING WHENEVER WE GOT HIM OUT BECAUSE HE ALREADY HAS BREATHING PROBLEMS AND HE WAS IN THE CAR WITH ALL OF THE WINDOWS UP FOR 30 MINUTES. I BELIEVE THAT THE FORD COMPANY SHOULD FIX OUR DOOR HANDLES BECAUSE IF THAT ISN'T A SAFETY ISSUE, THEN I DON'T KNOW WHAT IS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403707May 30, 2011
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
KEY WONT TURN IN IGNITION WINDOWS DOWN IN A BAD NEIGHBORHOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403678May 29, 2011
ELECTRICAL SYSTEM
IGNITION KEY CANNOT BE EXTRACTED FROM VEHICLE AND WE COULDN'T TURN THE ENGINE OFF FOR A PERIOD THEN, COULDN'T RESTART IT AFTERWARDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402087May 19, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED AND LOCKED ABNORMALLY. THE MANUFACTURER WAS CONTACTED THEY ADVISED THERE WERE NO RECALLS FOR THE FAILURE AND WOULD PROVIDE NO FURTHER ASSISTANCE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397000April 21, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION WAS LOCKED AND WOULD NOT ALLOW HER TO TURN THE KEY INSIDE THE IGNITION FOR SEVERAL MINUTES. AFTER VARIOUS ATTEMPTS, THE CONTACT WAS ABLE TO TURN THE KEY IN THE IGNITION. THE CONTACT STATED THE FAILURE RECURRED VARIOUS TIMES INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR DIAGNOSTICS. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus