Ford Focus Complaints (2002)

971 consumer complaints on file.

#10365809November 15, 2010
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHEN THE KEY WAS IN THE IGNITION, IT WOULD NOT TURN THE ENGINE ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CYLINDER AND THE KEY SWITCH AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE WITH THE FAILURE. THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 22,000. UPDATED 1/21/11 *CN THE KEY WOULD NOT TURN THE IGNITION. THE DEALER REPLACED THE IGNITION LOCK CYLINDER UPDATED 04/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365644November 14, 2010
ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS WHEN STARTING THE CAR COLD AND WHEN STOPPED AT A LONG LIGHT. HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND WAS TOLD THAT THEY CANNOT IDENTIFY ANY PROBLEMS. PROBLEM HAS BEEN PRESENT FOR LAST 6 YEARS AND IS GETTING PROGRESSIVELY WORSE. HAVE CHANGED BATTERY AND FUEL FILTER BUT PROBLEM REMAINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10365588November 13, 2010
AIR BAGS
TWO CARS COLLIDED. ONE WAS HEADING EAST THE OTHER HEADING NORTH. THE CAR HEADING NORTH'S AIRBAGS DID NOT DEPLOY. IT WAS NOT HIT HEAD ON, HOWEVER, THE FRONT DOES HAVE SUBSTANTIAL DAMAGE AND THE AIRBAGS SHOULD HAVE DEPLOYED. AS A CONSEQUENCE, THE DRIVER EXPERIENCED UNNECESSARY INTERNAL DAMAGES AND INJURIES. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10356908September 22, 2010
ELECTRICAL SYSTEM
I OWN A 2002 FORD FOCUS ZX5 WAGON, THE BRAKE LIGHTS STAY ON CONSTANTLY WHILE I'M DRIVING, REGARDLESS IF I'M PRESSING ON THE BRAKE OR NOT. THIS IS A HUGE SAFETY PROBLEM AS THE BRAKE LIGHTS ARE NO LONGER FUNCTIONAL IF THEY ARE CONSTANTLY ON. THERE SEEMS TO BE A RECALL ON THE 2000 FORD FOCUS ON A DECKLID WIRE HARNESS, HOWEVER THIS SHOULD BE EXPANDED TO COVER ALL THE FORD FOCUS HATCHBACKS/WAGONS AS THE PROBLEMS ARE STILL EVIDENT BEYOND THE 2000 YEAR. I'VE HAD THIS PROBLEM SINCE AUGUST 2010 AND NOW SEPTEMBER 2010 I'VE FINALLY FOUND THE PROBLEM TO BE THE EXACT PROBLEM AS THE RECALL IN THE YEAR 2000 MODELS. THERE SHOULD BE AN INVESTIGATION ON THIS ISSUE, IT'S VERY DANGEROUS TO BE DRIVING WITH THE BRAKE LIGHTS ON AT ALL TIMES. THIS DEFECT NEEDS TO BE RECALLED ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355401September 13, 2010
ELECTRICAL SYSTEM
I HAVE 2002 FORD FOCUS THE IGNITION OR STARTER IS GIVING ME PROBLEM THE CAR WANT START AT TIMES I GET STRANDED SOMETIMES IT TAKES OVER FIVE MINUTES TO GET STARTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352490August 28, 2010
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
KEY WON'T TURN IN THE IGNITION OF MY 2002 FORD FOCUS -- IT'S LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352416August 27, 2010
SUSPENSION
MY FORD FOCUS LEFT TIRE FELL OFF BECAUSE OF THE WHEEL BEARING BREAKING. WITH NO WARNING OR NOISE MY TIRE DETACHED DURING DRIVING. MY TIRE WAS FOUND 40 YARDS AWAY WITH THE LUGS NUTS STILL ATTACHED TO THE OUTSIDE OF THE DRUM BRAKE. POLICE REPORT WAS FILED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10349625August 16, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED SHE WAS UNABLE TO START THE VEHICLE AND IT WAS TOWED TO A LOCAL REPAIR FACILITY. THE MECHANIC FOUND THAT THE VALVE SEAT HAD FRACTURED AND CAUSED THE PISTON SKIRT TO FRACTURE ALONG WITH THE CONNECTING ROD. IN ADDITION, THE FAILURE CAUSED CYLINDER SCORING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 87,000. UPDATED 11/23/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349217August 13, 2010
ENGINE AND ENGINE COOLING
THE CHECK ENGINE LIGHT CAME ON SUDDENLY ON MY 2002 FORD FOCUS. IMMEDIATELY, I TOOK IT TO THE FORD DEALERSHIP. THE TECHNICIAN COULDN'T FIND A PROBLEM , THE CHECK ENGINE LIGHT WOULDN'T COME ON. THEREFORE, NOTHING COULD BE DONE. THEY DIDN'T UNDERSTAND WHY. WITHIN IN WEEK, THE ENGINE LIGHT CAME BACK ON. THIS TIME THERE WAS A MISS IN THE ENGINE AND IT WAS RUNNING ROUGH. NOW, THE FORD DEALERSHIP MECHANIC TOLD ME MY FOCUS SE HAD A DROPPED VALVE AND IN THE #4 CYLINDER. INORDER TO FIX THE PROBLEM, THE HEAD OF THE ENGINE HAD TO BE REMOVED TO SEE IF THE DROPPING OF THE VALVE HAD CAUSED SERIOUS DAMAGE TO THE ENGINE. BECAUSE THE SCHEDULED REQUIRED MAINTENANCE,I.E OIL CHANGES, ACCORDING TO FORD INSTRUCTIONS FOR MY FORD FOCUS, I THOUGHT THE ENGINE WOULD LAST. AFTER THIS EVENT, I BECAME CURIOUS ABOUT FORD FOCUS' ENGINES. WAS THIS AN ISOLATED MECHANICAL FLAW? OR WAS IT AN ENGINE DEFECT? FROM MY RESEARCH, THIS TYPE ENGINE FAILURE APPEARS TO BE FROM A DEFECT IN THE DESIGN OF THE 2.0 LITER EFI SPI TYPE OF ENGINES. FOR YEARS, I THOUGHT THE FORD FOCUS WAS A GREAT PRODUCT TO HAVE BECAUSE OF ITS RELIABILITY, IF YOU COMPLIED WITH SCHEDULED MAINTENANCE OF THE VEHICLE. IT APPEARS THAT I WAS WRONG. THE COST OF REPAIR FOR A WELL-MAINTAIN FOCUS ENGINE $6000.00. THERE IS A PATTERN TO THESE ENGINE FAILURES. SHOULD THE 2002 FOCUS BE RECALLED FOR ENGINE DEFECTS? ALL I KNOW IS THAT QUALITY WELL-MAINTAIN ENGINES SHOULDN'T HAVE DROPPED VALVES FOR NO APPARENT REASON. SO, IT MUST BE SOME TYPE OF ENGINES DESIGN DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345677July 27, 2010
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THE BATTERY WARNING LIGHT AND THE ENTIRE DASHBOARD LIGHTING BEGAN TO ABNORMALLY FLICKER ON AND OFF. THE ALTERNATOR WARNING LIGHT ALSO ILLUMINATED AND THE VEHICLE THEN STALLED. THE CONTACT BELIEVED THERE TO BE A SHORT IN THE SYSTEM BUT THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 66,939.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345416July 26, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
I OWN A 2002 FORD FOCUS SE AND FOR THE PAST THREE WEEKS WE'VE BEEN FORCED TO "ENTICE" OUR KEY INTO THE IGNITION AND TO TURN IN THE IGNITION TO START THE CAR. FINALLY, TODAY, 07/25/2010, WE HAD TO LEAVE IT WHILE VISITING A FRIEND BECAUSE IT WOULD NOT START, NO MATTER WHAT WE DID. WE WILL BE TOWING IT AND FIXING THE PROBLEM AND, THROUGH RESEARCH, WE HAVE CAME TO THE CONCLUSION THAT IT WOULD COST $300+ TO DO SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343177July 14, 2010
STRUCTURE
THE HOOD PROP (HOLDER) BROKE AND FELL AND THE HOOD FELL ON OUR HEADS. *TR
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10341849July 7, 2010
POWER TRAIN:AXLE ASSEMBLY, SUSPENSION:FRONT:WHEEL BEARING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING 5 TO 10 MPH, SHE HEARD A LOUD BANGING NOISE. SHE DROVE ONTO THE EMERGENCY LANE TO INSPECT THE VEHICLE AND NOTICED THAT THE FRONT AXLE LOOKED AS IF IT WAS GOING TO BREAK. SHE SAFELY DROVE THE VEHICLE TO HER RESIDENCE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THERE WAS NOTHING WRONG WITH IT. THE FAILURE CONTINUED TO OCCUR AND IT WAS INSPECTED BY THE DEALER AGAIN. THE DEALER ADVISED THE CONTACT THAT BOTH FRONT AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE DEALER ADVISED HER ON THE THIRD VISIT THAT THE FRONT AXLES THAT WERE REPLACED WERE DEFECTIVE AND THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE ALSO HAD AN EXHAUST LEAK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336969June 16, 2010
STRUCTURE:FRAME AND MEMBERS
2002 FORD FOCUS FX5. CONSUMER REQUESTS REIMBURSEMENT FOR REPAIR COSTS *TGW THE CONSUMER STATED HIS VEHICLE FAILED INSPECTION DUE TO A ROTTED FRONT CROSS MEMBER. THE CONSUMER HAD TO PURCHASE A USED CROSS MEMBER IN ORDER TO PASS INSPECTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336112June 13, 2010
STEERING, ELECTRICAL SYSTEM:IGNITION
THE IGNITION ON MY 2002 FORD FOCUS WILL NOT WORK AND MY UNDERSTANDING THAT THIS IS HAPPENING TO MANY PEOPLE ALSO. THIS ISSUE WILL LEAVE YOU STRANDED AND UNABLE TO LEAVE YOUR CURRENT DESTINATION. IN THE EVENT OF AN EMERGENCY IT IS UNRELIABLE. I WORK FOR A FIRE AND RESCUE AGENCY WHICH REQUIRES ME TO MAKE QUICK RESPONSE AND WITH THIS DEFECT I CANNOT. IMAGINE IF A FEMALE IS IN A DOMESTIC ISSUE AND NEED TO GET AWAY OR IS OUT SHOPPING LATE AND NEED TO LEAVE THE AREA SHE IS LEFT VULNERABLE AND ALONE WITH NO WAY OF LEAVING. THIS DEFECT NEED TO BE ADDRESSED ASAP. I HAVE RESEARCHED THIS ISSUE AND FOUND THAT AFTER REPLACING THE DEFECTED PART YOU STILL WILL HAVE THE SAME ISSUE BECAUSE OF POOR DESIGN. YOUR ATTENTION TO THIS MATTER WILL BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335651June 10, 2010
ELECTRICAL SYSTEM:IGNITION
KEY IS STUCK IN IGNITION, VEHICLE WILL NOT START. MY SON WAS STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335650June 10, 2010
ELECTRICAL SYSTEM
FORD FOCUS ZX5 2002 POWER CUT OUT COMPLETELY WHILE I SAT IN VEHICLE WITH AIR CONDITIONING RUNNING; SMOKE BILLOWED OUT FROM UNDER THE HOOD. I TURNED OFF THE IGNITION IMMEDIATELY AND PULLED THE KEY OUT OF THE IGNITION. THE CAR IGNITION TURNED THE VEHICLE BACK ON ALL BY ITSELF. THE CAR BEGAN TO RUMBLE AND SMOKE SPEWED FROM UNDER THE HOOD EVERYWHERE. I JUMPED OUT OF THE VEHICLE AND GRABBED MY TWO DOGS FROM THE BACK SEAT. I RAN INTO THE LAWN CARE BUSINESS AND ANNOUNCED "MY CAR IS ON FIRE -- CALL 911." TWO EMPLOYEES CAME OUT, ONE WITH A FIRE EXTINGUISHER; THE OTHER ASKED ME FOR THE IGNITION KEY WHO JUMPED IN THE VEHICLE AND TRIED TO TURN THE CAR IGNITION OFF--THE CAR IGNITION WENT OFF BUT TURNED ON AGAIN EVEN AFTER THE KEY HAD BEEN REMOVED. HE PULLED THE HOOD LATCH SO THE OTHER EMPLOYEE WITH THE EXTINGUISHER COULD USE THE FIRE EXTINGUISHER. WHEN THAT PERSON OPENED THE HOOD, FLAMES SHOT EVERYWHERE. THE FIRE DEPARTMENT AND POLICE CAME. THE FIRE DEPARTMENT SAID THAT THE CAR WOULD HAVE EXPLODED WITHIN 2 MINUTES HAD THE EMPLOYEES NOT USED THE FIRE EXTINGUISHER. THE FIRE DEPARTMENT SPRAYED THE VEHICLE WITH ADDITIONAL FIRE RETARDANT AND STATED THAT THE VEHICLE IS "TOTALED." *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10335715June 10, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2002 FORD FOCUS SVT. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND BECAME STUCK IN THE OPEN THROTTLE POSITION. THE SPEED INCREASED TO 90 MPH. THE CONTACT ATTEMPTED TO MANUALLY RELEASE THE PEDAL; HOWEVER, THE PEDAL WOULD NOT MOVE UNTIL HE USED EXCESSIVE FORCE. THE VEHICLE DID NOT STOP UNTIL THE BRAKES WERE ENGAGED AND THE CONTACT WAS ABLE TO SHIFT INTO NEUTRAL GEAR. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE ONTO THE EMERGENCY LANE SO THAT IT COULD BE TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO THE THROTTLE CABLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 02V117000 (VEHICLE SPEED CONTROL: CRUISE CONTROL); HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT EXPERIENCED SIMILAR FAILURES AS MENTIONED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335440June 9, 2010
ELECTRICAL SYSTEM, INTERIOR LIGHTING
ENGINE COMPARTMENT FIRES ON THE DRIVER'S SIDE IN THE AREA OF THE BATTERY BURNING ALL THE WIRES AND THE LEFT HEADLIGHT. *TR
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10335473June 9, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION
2002 FORD FOCUS IGNITION PROBLEM. I PURCHASED THIS CAR TWO MONTHS AGO AND IT WORKS GREAT. PROBLEM IS SOMETIMES IGNITION SWITCH GET STUCK AND WONT TURN. NOW MY HUSBAND IS STUCK IN ANOTHER STATE AND STRANDED DUE TO THIS PROBLEM. VERY DISAPPOINTED WITH FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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