Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#566012June 6, 2002
AIR BAGS:FRONTAL
WHILE DRIVING, VEHICLE WAS INVOLVED IN A SINGLE CAR FRONT-END COLLISION. THE DRIVER SIDE AIR BAG DEPLOYED AS EXPECTED, HOWEVER SOMETHING IN THE PROCESS CAUGHT THE SLEEVE OF DRIVER'S JACKET ON FIRE. DRIVER RECEIVED SEVERE BURNS. THERE WAS AN AREA THE SIZE OF THE HOLE IN THE JACKET WHERE THE MATERIAL HAD MELTED TO THE AIR BAG. CONSUMER BELIEVES THAT THE PROPELLANT USED TO DEPLOY THE AIR BAG CAUSED THE FIRE. CONSUMER WAS ADVISED THAT THE AIR BAGS CAN DEPLOY AT TEMPERATURES OF 500 DEGREES FAHRENHEIT. HOWEVER NO SUCCESS IN CONTACTING MANUFACTURER CONCERNING THE PROBLEM. *TT *YD *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#762716June 6, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, TIRES
I HAVE REPORTED NUMEROUS PROBLEMS TO YOU WITH THIS LEMON. THE DEALER WAS TOLD WHEN THE CAR HAD 5000 MILES, THAT THERE WAS A BRAKE PROBLEM. SEVERAL EXPERTS HAVE NOTED THAT THERE WAS A FAULTY CALIPER CAUSIING THE BRAKES TO FAIL AND THE TIRES TO CONTINUALLY BLOW OUT, RESULTING IN NUMEROUS ROADSIDE EMERGENCIES. THE DEALER HAS REUSED TO EITHER REPAIR, OR REPLACE THE CAR FROM THE BEGINNING STATING THEY WILL NOT LOSE MONEY AND THAT THE SAME THING HAS NOT OCCURRED OFTEN ENOUGH. THE CAR IS INOPERABLE SINCE THE DEFECTIVE CALIPER, THE ROTORS, AND THE SHOES ARE ALL SEVERELY WORN. THE REPAIR SHOPS STATE THAT THE CAR IS TOO NEW TO GET THE PARTS AND THAT ONLY FORDD CAN GET THE PARTS. THEY WANT ME TO PAY $200 MINIMUM FOR EACH ITEM OF AT LEAST FOUR, SAYING THEY WILL HAVE NOTHING TO DO WITH IT. THIS IS WHAT THEY HAVE BEEN STATING SINCE MY COMPLAINTS BEGAN. I HAVE REPORTED THESE FACTS TO YOU BEFORE, NUMEROUS TIMES, AS WELL AS BY TELEPHONE. I HAVE GOTTEN NO RESULTS. I AM DISABLED AND HAVE SPENT THE LAST WEEK HOME ALONE WITHOUT THE ABILITY TO GET MY MEDICAL CARE, AND OTHER NEEDS. THIS CANNOT GO ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010949June 3, 2002
SUSPENSION
WHILE DRIVING FRONT PASSENGER WHEEL MAKES A LOUD THUMPING NOISE. ALSO, STEERING WHEEL SHAKES ERRATICALLY. THERE IS ALSO A BURNING SMELL WHICH IS VERY HARSH. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010835May 31, 2002
AIR BAGS:FRONTAL, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT 5MPH A FRONTAL COLLISION OCCURRED. UPON IMPACT, BOTH AIR BAGS VOILENTLY DEPLOYED CAUSING MAJOR INJURIES TO DRIVER, THERE WAS MINOR DAMAGE TO THE VEHICLE.*AK VEHICLE STALLED DUE TO FUEL SYSTEM FAILURE. FUEL PUMP HAS BEEN REPLACED. *JG *NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8010836May 31, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING ON HIGHWAY, VEHICLE JUST STALLED OUT WITHOUT ANY WARNING.*AK THE VEHICLE STALLED AS IF IT HAD RUN OUT OF GASOLINE WITH AN ALMOST FULL TANK. AFTER LETTING THE ENGINE SIT FOR A FEW MINUTES, THE VEHICLE WOULD RESTART.THIS HAS OCCURRED SEVERAL TIMES WITHIN A FEW DAYS AND AT VARIOUS SPEEDS FROM 15 TO 65 MPH, CAUSING LOSS OF CONTROL OF VEHICLE. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010743May 30, 2002
STEERING, FUEL SYSTEM, GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THAT THE STEERING MECHANISM IS GETTING LOOSER THE MORE CONSUMER DRIVES, THE LOOSER STEERING WHEEL GETS. CONSUMER STATES THERE IS A LOT OF PLAY IN STEERING AND THAT MAKES IT VERY HARD TO STEER THE VEHICLE. *JB THE VEHICLE'S MILEAGE IS DECREASING FROM 300 MILES TO 200 MILES AND THEN TO 180 MILES FOR A FULL TANK OF FUEL. THE VEHICLE ALSO EXPERIENCES STALLING AND CHANGING GEARS HAS BEEN DIFFICULT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010745May 30, 2002
SUSPENSION:REAR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL), POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE
CONSUMER STATES WHEN DRIVING IF VEHICLE HITS A BUMP THE REAR END OF VEHICLE GOES FROM SIDE TO SIDE LIKE ITS LOOSING TRACTION OF THE ROAD. CAUSE IS UNKNOWN. JBCONSUMER FURTHER STATES THE VEHICLE USED TO GIVE THEM 300 MILES WHEN THE FUEL TANK IS FULL TO EMPTY. NOW THE VEHICLE GIVES THEM 180 MILES. THE VEHICLE ALSO HAS TROUBLE CHANGING GEARS AND HAS BEEN STALLING. THE DEALER SAYS THERE IS NOTHING WRONG. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762416May 29, 2002
FUEL SYSTEM, GASOLINE:DELIVERY
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010513May 28, 2002
AIR BAGS:SIDE/WINDOW
AIR BAGS DEPLOYED WITH MINOR FRONTAL IMPACT WHILE COMING TO A STOP. PASSENGER'S SIDE AIR BAG COVER FLIPPED UP AND SHATTERED ENTIRE WINSHIELD. ONLY DAMAGE TO OTHER VEHICLE WAS LICENSE PLATE FALLING OFF.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#762346May 28, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
MY VEHICLE HAS JUST BEEN TURNED INTO OUR DEALERSHIP THIS MORNING, FOR THE SAME REPEATED PROBLEM OF ENGINE CHECK LIGHT COMING ON WHILE DRIVING VEHICLE. THIS IS OUR 5TH VISIT, AND WE ARE ON OUR 4TH EGR VALVE. SAME COMPLAINT, THE CAR DRIVES SLUGGISHLY, SHUTTERS AND ABOUT 2 MONTHS AGO SHUT OFF WHILE DRIVING. THIS HAPPENED WHILE MY 14 YEAR OLD DAUGHTER WERE DRIVING THE VEHICLE TRAVELING THROUGH A MAJOR INTERSECTION AT NIGHT. WE WERE IN THE PROCESS OF A LEFT HAND TURN, AT THIS PARTICULAR INTERSECTION, 2 LANES OF TRAFFIC ARE TURNING LEFT AT THE SAME TIME. WE WERE ON THE INSIDE LANE, MAKING OUR TURN AND THE FOCUS SHUT OFF. WE WERE NEARLY REAR ENDED, AND BARELY AVOIDED A LARGE INTERSECTION ACCIDENT WITH TRAFFIC BEHIND US QUICKLY BRAKING AND SWERVING INTO THE OTHER LANE. IT WAS TERRIFYING! WE HAVE HAD THE FUEL PUMP REPLACED, AND EACH TIME OF OUR COMPLAINT, THE DEALER CANNOT DIAGNOSIS THE DIRECT PROBLEM. I HAVE READ NUMEROUS ARTICLES REGARDING OTHER FORD FOCUS VEHICLES HAVING SIMILAR PROBLEMS. JUST RECENTLY HAVE READ ABOUT THE PAINT CHIPPING OFF FROM THE INSIDE OF THE GAS TANK, CAUSING A BLOCKAGE, SO THAT FUEL CANNOT FLOW THROUGH INTO THE PUMP. THERE IS A DEFINITE PROBLEM. HOW MANY OTHER FOCUS OWNERS ARE EXPERIENCING THESE SAME REPEATED DIFFICULTIES? I PURCHASED THIS VEHICLE FOR A GOOD RELIABLE CAR FOR MY 16 YEAR DAUGHTER TO EVENTUALLY HAVE, AND CONSIDERING THE EXPERIENCES I HAVE HAD WITH SHUTTERING, SHUT OFFS..DO NOT WANT TO PUT HER BEHIND THE WHEEL OF THIS CAR FOR SAFETY REASONS. OUR PAPERWORK FROM THE DEALERSHIP SEEMS TO ACCUMULATING, WITH NO DIRECT ANSWERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#786013May 23, 2002
TIRES
CONSUMER STATED HE COULD NOT DRIVE MORE THAN 45 MPH, ANYTHING OVER FELT AS IF HE WAS LOSING CONTROL AND DRIVING THROUGH A CONTINUOUS PUDDLE, SWERVING FROM SIDE TO SIDE, TIRES ONLY HAD 6500 MILES ON THEM, DUNLOP SP SPORT W-10, P205/50R16, DOTU22V4M61501MA2520. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762208May 23, 2002
POWER TRAIN:MANUAL TRANSMISSION
STARTED TO NOTICE THAT THE TRANSIMISSION WOULD CLATTER AT ANY SPEED. CLATTER BECAME PRONOUNCED AND TOOK THE CAR IN AND IT HAD A BAD BEARING. THIS PROBLEM SEEMS TO BE A COMMON ONE. WHILE THE CAR HAS 60K ON IT ALL THE MILES ARE HIGHWAY AS I DRIVE IT 100 MILES ROUND TRIP PER DAY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010241May 21, 2002
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 20 MPH TWO FRONT AIR BAGS DEPLOYED,AND THEN PASSENGER'S SIDE AIR BAG BURSTED AND BURNED PASSENGER. CONTACTED DEALER, AND DEALER WAS NOT WILLING TO DO ANYTHING.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762036May 18, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I HAVE CONTACTED FORD MOTOR COMPANY. THEY HAVE TOLD ME " THEY HAVE NO REPAIR PROCEDURE" AT THIS TIME. THE WASHER TANK VENT IS LOCATED SUCH THAT IT ALLOWS UP TO 3 QUARTS OF FLUID TO DRAIN OUT OF THE TANK. WE HAVE HAD THE CAR TO COLEMAN FORD TWICE AND THEY DID REPLACE THE TANK AND CHECK THE SYSTEM. THE PROBLEM WILL CONTINUE UNTIL THE TANK VENT ISSUE IS CORRECTED IS WHAT I WAS TOLD AT COLEMAN FORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009670May 13, 2002
AIR BAGS:FRONTAL
WHILE DRIVING AT 45 MPH CONSUMER WAS INVOLVED IN A FRONTAL COLLISION, AND NONE OF FRONT AIR BAGS DEPLOYED. CAUSE UNKNOWN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8009583May 10, 2002
ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY
STARTERN RELAY SENSOR ON VEHICLE WAS NOT WORKING PROPERLY, CAUSING VEHICLE TO STALL OUT INTERMITTENTLY. CONTACTED DEALER, AND DEALER COULD NOT FIX PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009436May 8, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES ARE NOT WORKING PROPERLY, PEDAL STIFFENS UP AND CONSUMER CANNOT PRESS DOWN ON PEDAL TO APPLY BRAKES. CONTACTED DEALER. *AK MASTER CYLINDER REPLACED. BUT PROBLEM STILL EXIST. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009304May 6, 2002
TIRES:TREAD/BELT
WHILE TRAVELING ON INTERSTATE ABOUT 60MPH AND WITHOUT PRIOR WARNING REAR DRIVER'S SIDE TIRE BLEWOUT INTO TWO SEPARATED PIECE OF TREAD. FIRESTONE, FIREHAWK , DOT NUMBER W279. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761528May 4, 2002
AIR BAGS:SIDE/WINDOW
AIRBAG DEPLOYED AT LESS THAN 20MPH. NECK INJURY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8009090May 3, 2002
AIR BAGS:SIDE/WINDOW
WHILE TRAVELING AT 60 MPH ON INTERSTATE PASSENGER' SIDE AIRBAG DEPLOYED WITHOUT WARNING. THERE WAS NO BUMPS OR SUDDEN STOP THAT COULD HAVE CAUSED AIRBAG TO DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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