Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11141346October 18, 2018
UNKNOWN OR OTHER
I ALMOST GOT INTO A CAR ACCIDENT DUE TO THE DEAFENING NOISES COMING OUT FROM THE SPEAKERS WHILE I WAS DRIVING. IT SOUNDED LIKE FIRECRACKER GOING OFF NEXT TO MY EARS. I WAS STARTLED AND TRYING TO GET OFF THE FREEWAY TO FIX THE PROBLEM. DUE TO THE DISTRACTION FROM THE NOISES, NEITHER DID I FLICK THE TURNING SIGNAL NOR DID I HEAR THE HONKING FROM THE VEHICLES BEHIND ME. DEALER UNABLE TO FIX THE PROBLEM, AND ASKING FOR $783 TO REPLACE THE RADIO. THERE ARE LOT SIMILAR COMPLAINTS LIKE THIS, THEY NEED TO MAKE A RECALL ON ALL DIGITAL SIGNAL PROCESSOR MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141358October 18, 2018
STEERING
STEERING ASSIST MALFUNCTION-SERVICE REQUIRED KEEPS COMING ON. WHEN IS A RECALL COMING. SCARED THIS IS GOING TO CAUSE AN ACCIDENT. I HAVE TO TURM THE CAR OFF AND ON THEN WAIT TIL IT DECIDES IT WANTS TO MOVE. AFRAID THE STEERING WILL LOCK WHILE DRIVING. SO FAR IT HAS ONLY HAPPENED WHILE STATIONARY BUT HAS CAUSED PROBLEMS WHEN DRIVING IN REVERSE TO GET OUT OF A PARKING SPACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141080October 17, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER MULTIPLE ISSUES \RECALLS WITH THE TRANSMISSION THE CAR STILL IS NOT RUNNING RIGHT. IT TAKES SOMETIME FOR THE VEHICLE TO START AND ONCE IT DOES IT SHUDDERS ON ACCELERATION. NOW I AM BEING TOLD BOTH THE FUEL PUMP AND THE CLUTCH NEED TO BE REPLACED. BASED ON EVERYTHING I AM READING THERE ARE QUITE A FEW FAULTY PARTS IN THESE VEHICLES THAT SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140385October 15, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER STARTING THE ENGINE, THE MESSAGE "STEERING ASSIST MALFUNCTION" DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139938October 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED WHILE DRIVING DOWN THE ROAD. THE VEHICLE WAS TAKEN TO PACIFICO FORD (LOCATED AT 6701 ESSINGTON AVE, PHILADELPHIA, PA, (267) 233-6945) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139642October 11, 2018
POWER TRAIN
MY HUSBAND AND I PURCHASED A BRAND NEW 2012 FORD FOCUS IN APRIL 2012. NOT EVEN A YEAR AFTER PURCHASING THE TRANSMISSION STARTED STUDDERING/SLIPPING. WHEN YOU GO TO TAKE OFF IT ACTS AS IF IT DOESNT WANT TO SWITCH OUT OF GEARS. THERE HAVE BEEN A COUPLE OF TIMES WE HAVE BEEN JUST DRIVING DOWN THE ROAD AND IT HAS COMPLETELY BOGGED DOWN AND THE ENTIRE CAR SHUTS OFF. AS SOON AS WE REALIZED SOMETHING WAS WRONG WE TOOK IT TO DEALERSHIP WHERE WE PURCHASED AND THEY INFORMED US OF A RECALL PERTAINING TO THE TRANSMISSION CONTROL MODULE. IT HAS BEEN IN AND OUT OF SHOP SEVERAL TIMES FOR THIS REASON AND IS STILL NOT FIXED. WE WERE JUST RECENTLY INFORMED BY THE DEALERSHIP THAT THE RECALL WILL NEVER BE 100% FIXED. IT WILL ALWAYS BE AN ISSUE. WE PROCEEDED TO TRADE CAR IN DUE TO THE CONSTANT WORRY OF THE RECALL. AS WE ARE GETTING A TRADE IN QUOTE ON THE CAR WE ARE INFORMED THAT THE CAR IS WORTH WAY LESS BECAUSE OF THE RECALL WHICH PUTS US UPSIDE DOWN IN THE CAR LOAN SO NOW WE HAVE NO OPTIONS TO TRADE IN BECAUSE THERE IS A $4,000 DIFFERENCE IN THE TRADE IN VALUE VS WHAT THE CAR COULD BE WORTH IF THERE WERE NO RECALL. WE WERE BASICALLY TOLD THAT THE CAR IS TRASH DUE TO THE RECALL ON THE TRANSMISSION..SO NOW WE ARE STUCK WITH A CAR THAT HAS A SERIOUS RECALL THAT WILL NEVER BE FIXED. FORD DOESNT WANT TO MAKE IT RIGHT. THIS CAR WAS BOUGHT BRAND NEW AND WE HAVE HAD SO MUCH TROUBLE WITH THE TRANSMISSION. NO CAR AT 6 YEARS OLD SHOULD HAVE TRANSMISSION PROBLEMS. FORD SHOULD BE LIABLE. WE TRUSTED THEM WITH PURCHASING A BRAND NEW CAR. FORD NEEDS TO MAKE IT RIGHT AND GET US INTO A SAFER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139874October 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING DASHBOARD LIGHTS AND GAUGES TURN OFF RADIO TURNS ON AND OFF AND UNABLE TO OPERATE OR TURN OFF IT STAYS ON WITH EXTREMELY LOUD STATIC.CARS TURNS OFF WHILE IN MOTION ON A HIGHWAY AND STREET. WE PUSHED IT TO SAFETY THEN ATTEMPTED TO TURN IT BACK ON AND IT DID. TODAY WE TOOK IT TO A FORD DEALER THE REP HOOKED IT UP TO THE DIAGNOSTIC MACHINE NO PROBLEM WAS WAS FOUND. THEN LATER THAT DAY IT DID IT AGAIN. WE TOOK IT BACK NOW THEY SAY ITS THE COMPUTER SYSTEM THAT CONTROLS COMPUTER PROGRAMMING FOR THE CAR. GRANTED THEY HAD NOT HOOKED IT UP TO THE DIAGNOSTIC MACHINE AND THE COST WOULD $800. THIS CAR IS NOT EVEN 6 YEARS OLD THIS IS A BIG CONCERN /LIABILITY WHEN YOU HAVE THE DASH LIGHTS AND GAUGES, THE RADIO TURNING OFF AND ON . THE CAR IS SHUTTING OFF IN MID MOTION. I CALLED FORD TODAY THE REP SAID NOTHING WE CAN DO NO OTHER REPORTS ABOUT THOSE SYMPTOMS HAVE BEEN REPORTED. YES THE REP SAID SYMPTOMS. BUT OTHER REPORTS HAVE BEEN MADE ON BLOG CHATS. SAME OR SIMILAR ISSUES. I HAVE MAJOR CONCERNS WHEN A CAR IS SHUTTING DOWN WHE DRIVING THAT IS DEFINITELY SOMETHING TO WORRY ABOUT. 2012 FORD FOCUS COST $21000.00 6 YEARS OLD NEEDING MINOR REPAIRS WEAR AND TEAR UNDERSTANDABLE TIRE $50 WINDSHIELD WIPERS $30 ETC ELECTRICAL COMPUTER PROGRAMMING MAJOR REPAIR BIG PROBLEM SINCE POTENTIALLY YOUR CAR CAN SHUT DOWN IN THE MIDDLE OF A HIGHWAY AND YOU A CAN CAUSE AN ACCIDENT OR WORSE DIE. $800 IS A LOT OF MONEY TO GET A REPAIR DONE FOR 6 YEAR OLD CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139497October 10, 2018
ELECTRICAL SYSTEM
THE BATTERY WHICH IS FUNCTIONAL DISCHARGES EVEN AFTER THE CAR HAS BEEN DRIVEN RECENTLY AND THE CAR WILL NOT START UNTIL THE BATTERY IS JUMPED. WHICH PRESENTS A PROBLEM IN THAT YOU CANNOT SURE IF YOU GET BACK FROM WHERE YOU HAVE GONE. THE BATTERY AND ALTERNATOR ARE FUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139584October 10, 2018
STEERING
POWER STEERING IS DISABLED UPON STARTING VEHICLE. I THOUGHT THIS WAS JUST A RANDOM ERROR BECAUSE I WOULD TURN VEHICLE OFF THEN ON AND THEN IT WAS FINE. NOW THE ERROR WILL NOT TURN OFF AND I DO NOT HAVE POWER STEERING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139147October 9, 2018
STEERING
FOR THE PAST 6 MONTHS, EVERY TIME I START UP THE CAR THE STEERING COLUMN IS ALMOST LOCKED. I START BACKING OUT AND IT LOOSENS UP. THIS MORNING I STARTED MY CAR UP AND IT WAS LOCKED AGAIN, BUT I GOT THE MESSAGE ON THE DASH STEERING ASSIST MALFUNCTION, AND IT NEVER LOOSENED UP. I WAS A LITTLE NERVOUS DRIVING IT OT WORK, BUT I HAD TO GET THERE. I HAVE SEEN A LOT OF PEOPLE WITH THE SAME ISSUE. THIS NEEDS TO GET FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139097October 8, 2018
ELECTRICAL SYSTEM
AFTER NUMEROUS TIMES GOING TO THE DEALERSHIP MY CHECK ENGINE LIGHT KEEPS COMING ON MY CAR DOESN'T ACCELERATE, IT STALLS AND HAS A BURNING ODOR. I HAVE BEEN STUCK ON EXPRESSWAYS WITH MY 3 MONTH OLD TWINS, TWICE AND IT IS SCARY. FORD KNOWS OF THESE TRANSMISSION PRONLEMS, ..TMC, PMC ARE TERRIBLE IN THESE CARS, AND THEN THEY WANT YOU TO PAY RIDICULOUS PRICES FOR MISTAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138935October 7, 2018
STRUCTURE:BODY
I WAS DRIVING AND MY REAR LEFT DOOR FLEW OPEN WHEN MAKING A RIGHT TURN OUT OF A PARKING LOT, NOW I SHUT MY RIGHT FRONT DOOR AND IT WON'T LATCH. I'VE NEVER RECEIVED A NOTIFICATION ABOUT A RECALL. THIS SHOULD BE FIXED BEFORE A CHILD FLIES OUT OF A CAR. MY CAR ONLY HAS 55K MILES ON IT. THIS IS PRETTY SAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133424October 5, 2018
STEERING
TAKATA RECALL WELL I WENT TO TURN ON MY CAR AND I PUT IT IN REVERSE AND WHEN I WAS BACK IN UP I NOTICE THE SCREEN SAY STEERING MALFUNCTION SERVICE REQUIERE AND THE STEERING WHEEL DINDT WANT TO MOVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132909October 2, 2018
STEERING
RECEIVED "STEERING ASSIST MALFUNCTION" ERROR ON DASHBOARD AT START UP. POWER STEERING IS NOT WORKING AND VERY HARD TO TURN CAR. TOOK TO DEALERSHIP AND THEY CLAIM ELECTRONIC STEERING MECHANISM AND RACK NEED TO BE REPLACED AT A COST OF $2300. SEEMS LIKE A WIDESPREAD AND DANGEROUS ISSUE THAT IS VERY COMMON WITH THIS MODEL, WONDER WHY THERE ISN'T A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132149September 28, 2018
ENGINE
WHEN YOU GO TO START IT AS SOON AS YOU TURN THE IGNITION ON IT STARTS TO CRANK THE CAR OVER WHEN I DON'T HAVE IT TURN ALL THE WAY TO CRANK THE MOTOR OVER. AS IT HAS A SHORT I BEEN TOLD BY FORD BUT NOTHING BEING DONE THEY SAID IT SHOULD BE ON THE RECALL LIST.IT CRANKS OVER LIKE A DEAD BATTERY WHEN THE BATTERY BRAND NEW.BUT THE KEY SWITCH SHOULD NEVER START THE ENGINE TILL YA TURN IT ALL THE WAY.IT'S LIKE IF I TURN THE SWITCH ON TO HEAR THE RADIO THE CAR STARTS CRANKING OVER AND STARTING WHEN IT SHOULDNT.FORD HAS NEVER FIX THE RECALLS THATS ON IT NOW AS WE TOLD THEM AND THEY SAY THEY ARENT IMPORTANT WHEN THE DOORS AND SWITCH ARE VERY IMPORTANT.THIS STARTING PROBLEM BEEN GOING ON SINCE WE BOUGHT IT FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132169September 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE CAR CUTS OFF WHILE IN MOTION. AT TIMES IT WILL SHUT OFF AT STOP LIGHTS, IN THE MIDDLE OF TRAFFIC OR JUST STOP ACCELERATING. IT MAY START BACK AFTER RESTARTING THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131895September 27, 2018
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS WITH THE WIPER BLADES OPERATIONAL, THE PASSENGER SIDE WIPER BLADE STOPPED OPERATING. THE CONTACT STATED THAT THE FAILURE OBSTRUCTED THE DRIVER'S VISION AS THE WIPER BLADE FAILED TO STOP. THE DEALER (LONNIE COBB FORD, 1618 US-45, HENDERSON, TN 38340, (731) 989-2121) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE REPAIR COULD BE DIFFICULT. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 63,000. *TT *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131133September 25, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING AT A LOW SPEED, THE STEERING COLUMN SEIZED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131523September 25, 2018
STEERING
POWER STEERING HAS BEEN GOING "IN AND OUT" FOR ABOUT A YEAR. RESOLVED TEMPORARILY TYPICALLY BY RESTARTING ENGINE. HOWEVER, POWER STEERING PERMANENTLY FAILED 9/24/18. T CALLED CUSTOMER CARE STATING FORD KNEW ABOUT THE ISSUE (2017 DISMISSED LAWSUIT). THE VEHICLE WAS STATIONARY IN A PARKING LOT. MILEAGE @88,000. FORD NEEDS TO TAKE RESPONSIBILITY FOR THEIR ISSUES THEY HAVE WITH THEIR VEHICLES. COST TO REPLACE THE RACK AND PINION WAS $2,200!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131567September 25, 2018
STEERING
MY FOCUS WHEN BEING TURNED ON THE STEERING WHEEL LOCKS IN PLACE AND DOES NOT WANT TO TURN IN ANY DIRECCION. THIS HAS HAPPEND MULTIPLE OCCASIONS FOR ABOUT 3 MONTHS. THE PROBLEM USED TO BE RESOLVED BY TURNIG THE CAR OFF AND THEN BACK ON BUT IS NOT THE CASE ANYMORE. THIS LAST TIME THAT IT HAPPEND I WAS IN MOTION COMING TO A STOP SIGN AND IT SEIZED ON ME. LUCKYLY I WAS ALREADY STOPPING OR I COULD HAVE WRECKED. IT TOOK MULTIPLE ATTEMPTS OF TURNING THE ENGINE ON AND OFF TO GET IT TO WORK AGAIN. FOR NOW WE ARE NOT DRIVING THE VEHICLE BECAUSE WE FEEL THAT IT IS DANGEROUS. THE WARINING THAT TURNED ON ON THE DASH READ "STEERING FAULT". THIS CAR IS A 2012 WITH 130 THOUSAND MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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