Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11580124March 29, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered and hesitated to respond upon depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch was slipping. The dealer determined that the clutch and the levers needed to be replaced, as per Ford TSB Number: 16-0109. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579503March 26, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle stalled and ran out of fuel on several occasions. The check engine warning light was illuminated. The vehicle was taken to the local mechanic who performed a diagnostic test and informed the contact to return the vehicle to the dealer to be repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact took the vehicle to the dealer and was informed that the purge valve and fuel pump needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure. The failure mileage was approximately 169,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579034March 23, 2024
ENGINE
Focus, which was purchased in California in 2017, clutch has gone which caused to stall and jerk in traffic, now has to be replaced at my expense! $4300. This was a massive hazard and defect!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578876March 22, 2024
POWER TRAIN
The contact's daughter owns a 2012 Ford Fusion. The contact stated that while driving at high rates of speed, the "Pull Over Transmission Clutch Hot" message was displayed on the instrument panel. The vehicle was taken to a dealer where the vehicle was diagnosed with a defective transmission and the contact was given an estimate for the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for further assistance. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578004March 18, 2024
UNKNOWN OR OTHER
While driving car trying to stall in middle of traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576328March 9, 2024
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING, ENGINE
Se acelera y desacelera repentinamente Quiero acelerar para llegar a la mismas velocidad del trafico y no lo hace y eso hase que ponga en peligro la vidad mia y de mi familia por que otro carro puede chocarme. Cuando sucedio eso se activo el CHECK, lo apago por completo y los parabrisas se activan repentinamente , todo esto es muy raro y no es bueno para mi
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11575955March 7, 2024
STEERING
My son was driving vehicle to work when the power steering assist failure light came on and the steering became difficult. He was in traffic and this could have very easily caused and accident as the car is now very hard to steer. Have not had it looked at yet because from what I have seen the cost to repair is well over $2000 and I don't have that kind of money laying around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575148March 3, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Intermittent loss of brake pressure. ABS would activate and leave the brake pedal feeling soft and having low brake pressure. This problem would randomly fix itself and then randomly happen again while braking normally or after the ABS would engage. Sometime the problem would last for weeks until suddenly the brake pedal would be firm and have strong brake pressure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574949March 1, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that upon the start of the vehicle, the "Engine Malfunction, Service Now" message was displayed on the instrument panel. In addition, the "Parking Aide Malfunction Service Required" message was displayed on the instrument panel when the vehicle was shifted into reverse(R). The vehicle also stalled upon the depression of the accelerator pedal after coming to a complete stop with the check engine warning light flashing on the instrument panel. The contact took the vehicle to an independent mechanic and replaced the battery, starter, and spark plugs; however, the failure persisted. The vehicle was taken back to the independent mechanic and the contact was informed that the transmission control module (TCM) was defective. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573504February 22, 2024
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:ELECTRONIC LOCK/LATCH ACTUATOR
The door ajar light illuminates on the dash even though the door is shut, the door ajar shows it is the driver side back door. With that warning I'm unable to lock the doors while inside the vehicle and the doors do not lock when putting the vehicle in drive from park or unlock when putting the vehicle in park from drive. I'm also unable to use the door handle lock and unlock sensor on the outside of the driver door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573168February 21, 2024
ENGINE, ELECTRICAL SYSTEM, SERVICE BRAKES
While driving on interstate ,my car suddenly started hesitating and failed to pick up speed. The engine light came on. I pulled over, but did not turn car off fearing it would not restart, to look at owners manual. The problem continued as I drove home. I have driven it once for a short distance since and there was no change. This could cause an accident since it happened unexpectedly while driving at high speed. Brake light fault warning light is illuminated although light appears to be working. This could cause rear end collision if not operating. Luggage compartment opens while driving which causes visibility issue and chance of items stored there to blow out and cause accident. I can not tell if this issue is included in recall addressing locks and latches. Driver side window no longer operates, preventing escape if needed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571856February 14, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle started to shudder, prompting the contact to pull to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch, requiring a replacement clutch. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571363February 12, 2024
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
I have reported before my vehicle is and has been cyber attacked. This time around my horn has been disable. They turn on the radio, they turn on the light lights of the vehicle, they turn on the radio, they turn on the ac/heat control. If I take it in again, they are going to tell me nothing is wrong. This is very dangerous for me as a driver. I cannot drive a vehicle without a horn. I NEVER heard from you guys on the last report I made. Not sure how this one is going to help. This Ford vehicle is dangerous! If you can please assist, I would appreciate it. Thank you!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571545February 12, 2024
POWER TRAIN
The transmission is experiencing intermitnet slipping and hesitation. When attempting to take off at a stop light on an inclined road the car rolled backwards before transmission engaged & I was able to proceed. No warning lights or messages are present.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571309February 11, 2024
POWER TRAIN
Shuttering, shift slipping, wont move
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571031February 9, 2024
POWER TRAIN
The contact owns a 2012 Ford Focus. The contact stated that while driving at various speeds, the transmission experienced a loss of motive power, causing the vehicle to decelerate and the vehicle failed to properly accelerate. During the failure the message "Transmission Malfunction, Service Now" was displayed. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569320February 1, 2024
STEERING
My power steering went out so my rack and pinion needed replaced and my car is only at 85,000 miles. This is a manufacturer error on ford's part and would like it to be looked into.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569127January 31, 2024
STEERING
While driving vehicle power steering went completely out and warning message displayed. Control of car was difficult due to know power steering. No prior problems with steering before. have not had problem diagnosed as mechanics are all booked weeks out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567854January 25, 2024
POWER TRAIN, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
The transmission module, and Transmission. While on freeway with my family car shut off while driving. Yes , Yes , No there were no warning signs until after the jerking and shaking started after 39 days then the engine light came on. After that a that the sign said transmission over heating pull over and let car cool down. what was most scary is that it shut off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566078January 17, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2012 Ford Focus. The contact stated that once the fuel level was less than a quarter tank full, the vehicle would begin to hesitate upon the depression of the accelerator pedal. There was no warning light illuminated. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The dealer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 49,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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