Ford Focus Complaints (2004)

387 consumer complaints on file.

#10327359April 25, 2010
VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING
2004 FOCUS ZWT 1. LOSS OF FRONT WIPER PARK FUNCTION ! 2. LOSS OF HEADLIGHT / AUXILIARY LAMP FUNCTION ! HAPPENED AT 2 SEPARATE INCIDENTS DURING 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327284April 24, 2010
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
MY FORD FOCUS SVT 2004 INGINTION KEY WILL NOT TURN AND THE STEERING WHEEL IS LOCKED. I HAD PROBLEMS STARTING 4 MONTHS AGO AND NOW IT IS WORST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314364April 14, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2004 FORD FOCUS. CONSUMER STATES TRANSMISSION GAVE OUT WITH A MILEAGE UNDER 20,000. CONSUMER REQUESTS REIMBURSEMENT. *TGW IN JULY 2009, THE VEHICLE NEEDED A NEW BATTERY. ABOUT A WEEK AFTER THE NEW BATTERY WAS INSTALLED, PERIODICALLY THE CLUSTER LIGHTS WOULD MAKE A SOUND AND THE LIGHTS WOULD BLINK ON AND OFF. IT WOULD HAPPEN TWICE IN A MATTER OF SECONDS, BUT DID NOT HAPPEN EVERYDAY. THE CONSUMER FOLLOWED INSTRUCTION ON WHAT TO DO. THE SITUATION WAS A LITTLE BETTER, BUT THE CLUSTER BLINKING, ETC STILL OCCURRED PERIODICALLY. A WEEK LATER, AS THE CONSUMER BACKED OUT OF HER DRIVEWAY, THERE WERE SOUNDS COMING FROM THE VEHICLE AND THEY SEEMED TO GET WORSE. THE CONSUMER HAD THE VEHICLE TOWED TO A TRANSMISSION SHOP. UPON INSPECTION, THE TRANSMISSION PLATE WHICH WAS LOCATED UNDER THE ENGINE SHOWED TRANSMISSION FLUID AN D EXCESSIVE AMOUNTS OF METAL FILLINGS. THE MECHANIC SHOWED THE CONSUMER THE DAMAGED PARTS WHERE THE TEETH IN THE GEARS WERE NOT WORKING PROPERLY WHICH CAUSED THE METAL FILLINGS IN THE TRANSMISSION PLATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323513April 2, 2010
ELECTRICAL SYSTEM
THE IGNITION LOCK CYLINDER FAILED SUDDENLY WITHOUT A GRADUAL INCREASE OF SYMPTOMS. THE CYLINDER WOULD NOT ALLOW THE KEY TO TURN, UNLOCK THE STEERING WHEEL AND ALLOWING THE CAR TO START. A NEW IGNITION LOCK CYLINDER WAS INSTALLED AND REKEYED AT A PRICE OF $171.18 FOR THE PART AND $142.50 FOR THE LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319211March 12, 2010
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING AT SPEEDS OF 25 MPH, THE REAR PASSENGER DOOR WOULD RELEASE WITH THE LOCKS ENGAGED. THE MANUFACTURER WAS CONTACTED AND ALTHOUGH THERE WAS A RECALL FOR THE EXACT FAILURE (NHTSA CAMPAIGN ID NUMBER: 05V030000, LATCHES/LOCKS/ LINKAGES, DOORS) HER VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE CONTACT FELT UNSAFE WITH A VEHICLE OCCUPANT IN THE REAR NEAR THE DEFECTIVE DOOR. THE FAILURE MILEAGE WAS 120,000. THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10319095March 11, 2010
ENGINE AND ENGINE COOLING
I HAVE A 2004 FORD FOCUS ZX3. I WAS AT A GAS STATION FILLING UP AND WHEN I ATTEMPTED TO START UP MY CAR, THE KEY WOULD NOT TURN. THE IGNITION CYLINDER WAS COMPLETELY LOCKED UP. I WAS STRANDED AT THE GAS STATION FOR 2 HOURS BEFORE AAA CAME AND TOWED MY CAR TO THE DEALERSHIP. I HAVE RESEARCHED THE ISSUE AND FOUND OUT THAT THE IGNITION CYLINDER LOCKING UP AND NOT ALLOWING YOU TO START YOUR CAR IS A VERY COMMON ISSUE WITH THE FORD FOCUS, MOST COMMONLY IN MODELS BETWEEN THE YEARS 2000 AND 2006. I WAS LUCKY TO BE ONLY 5 MILES AWAY FROM THE DEALERSHIP WHERE I HAD TO HAVE IT TOWED. IF I WAS FURTHER AWAY OR OUT OF TOWN, THIS COULD HAVE BEEN A BIG SAFETY HAZARD, AS IT COULD HAVE LEFT ME STRANDED IN A DANGEROUS SITUATION. PLEASE TAKE ACTION BY HELPING THE CONSUMERS OF THE FORD FOCUS RECEIVE A REFUND/RECALL FOR THEIR DEFECTED IGNITION CYLINDER. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314981February 28, 2010
ELECTRICAL SYSTEM:IGNITION
I OWN A 2004 FORD FOCUS, I'VE HAD AN ISSUE WITH THE IGNITION STICKING FOR ABOUT 4 MONTHS, USUALLY BEING ABLE TO JIGGLE IT AND GET IT TO TURN. NOW IT IS STUCK COMPLETELY, I'VE READ TONS AND TONS OF ARTICLES ABOUT THIS BEING A PROBLEM, MY CAR IS NOW PARKED IN MY DRIVEWAY BECAUSE I DON'T FEEL THIS IS MY RESPONSIBILITY TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313371February 23, 2010
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
1) TURNED HEADLIGHT SWITH TO "ON" ON MY 2004 FORD FOCUS ZTW 2) TURNING THE HEADLIGHTS ON CAUSED THE REAR HATCH TO OPEN UNCOMMANDED. 3) I REMOVED THE COVER FROM THE HATCH AND DISCONNECTED THE WIPER MOTOR AND LATCH UNLOCK SOLENOID CONNECTORS. THEN, TO FIND THE POSSIBLE PROBLEM, I INSPECTED THE WIRE BUNDLE IN THE AREA OF THE HATCH HINGE AND FOUND SEVERAL WIRES FRAYED AND BROKEN. SO TURNING ON THE HEADLIGHTS APPARENTLY SENT A SIGNAL (SHORT) TO THE LATCH SOLENOID. A FRIEND HAD A SIMILAR PROBLEM. HIS HATCH WOULD POP OPEN WHEN THE IGNITION WAS TURNED TO START THE CAR. TWO DEALERS TOLD ME THEY WOULD NOT BE OF ANY HELP UNLESS I PAID AT LEAST $350 TO REPAIR THE PROBLEM. THIS IS A SAFETY ISSUE. REMEBER THE CHYSLER MINI VAN HATCH RECALL? I HAVE BEEN WATCHING THE TOYOTA SUA HEARINGS AND DECIDED TO CHALLENGE YOU GUYS AND SEE IF YOU WOULD REVIEW AND CONTACT ME AS MR. LAHOOD SAID YOU WOULD. I KNOW YOU ARE BUSY AND UNDERSTAFFED. I DO NOT BLAME YOU AS SOME ARE INTENT UPON. I SPENT MY LIFE AS AN A&P MECHANIC AT AMERICAN AIRLINES AND KNOW THE IMPORTANCE OF SAFETY. THANKS FOR READING AND HOPE TO HEAR FROM YOU SOON. PS FORD HAS HAD KNOWLEDGE OF THIS PROBLEM IN OTHER MODEL YEARS OF THE FOCUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312706February 22, 2010
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM:IGNITION:SWITCH
THE ISSUE I WOULD LIKE TO REPORT IS IN REGARD TO FORD FOCUS AUTOMOBILES FROM 2000 TO CURRENT DATE 2010. THERE IS A KNOW DEFECT WITH THE IGNITION SWITCH WHICH IS MADE WITH INFERIOR METAL PARTS IN THE IGNITION LOCK. WHAT HAPPENS IS THAT METAL SHAVINGS ARE PRODUCED INSIDE THE LOCK AND AFTER TIME THESE METAL SHAVINGS CAUSE THE LOCK TO JAM. THOUSANDS OF PEOPLE HAVE BEEN AFFECTED BY THIS PROBLEM AND HAVE BEEN STRANDED BECAUSE THEY CANNOT TURN THE IGNITION KEY. FORD DENIES THIS PROBLEM. JUST GO TO ANY LOCKSMITH OR TOW TRUCK DRIVER OR GOOGLE FORD FOCUS IGNITION ON THE INTERNET. EVERYBODY KNOWS ABOUT THE PROBLEM. EVERYTIME THIS HAPPENS IT COSTS THE OWNER BETWEEN $500 AND $800 TO HAVE THIS FIXED AT A FORD DEALERSHIP. MY 2004 FOR FOCUS CURRENTLY HAS THIS PROBLEM. THIS SHOULD BE A RECALL BY FORD AND I THINK THIS IS THE BIGGEST SCAM SINCE BERNIE MADOFF. PLEASE DO SOMETHING ABOUT THIS. THANKS FRUSTRATED FORD OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310590February 15, 2010
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH IN LOCK POSITION FREEZES AND REFUSES TO UNLOCK WHEN IGNITION KEY IS INSERTED, CAUSING AN INABILITY TO START ENGINE OR UNLOCK STEERING WHEEL TO MOVE VEHICLE. THIS PROBLEM STRANDS MOTORISTS WHEREVER THEY ARE WHEN THE IGNITION KEY WAS SWITCHED OFF AND REMOVED FROM THE IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308490February 10, 2010
STEERING, ELECTRICAL SYSTEM
FORD FOCUS 2004 IGNITION LOCKED. OPENED CAR AS USUAL, INSERTED KEY IN IGNITION TO TURN AND STEERING WHEEL APPEARED TO BE LOCKED. TRIED TO TURN KEY AND MOVE STEERING WHEEL BUT BOTH WOULDN'T MOVE. CALLED DEALERSHIP AND WAS TOLD THE IGNITION WAS LOCKED AND THAT IT WAS A COMMON PROBLEM. CAR NOW NEEDS TO BE TOWED TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303763February 1, 2010
ELECTRICAL SYSTEM
FIRST OCCURRENCE,WITHOUT WARNING,(HAD NEVER HAPPENED BEFORE) CAR SHUT OFF, IGNITION SWITCH WOULD NOT TURN, RESULTING IN VEHICLE NO START CONDITION. (ORIGINAL MANUFACTURERS KEY AND IGNITION SWITCH) CONTACTED AAA AUTO CLUB, TOW TRUCK DISPATCHED, TOW TRUCK DRIVER STATES GARAGE HAS SEEN MANY 2003, 2004,2005 FOCUS WITH THIS PROBLEM. ALSO SHOULD BE NOTED NUMEROUS SIMILAR COMPLAINTS ON FILE WITH ALL MODEL YEARS OF THIS VEHICLE. FORD DEALER THAT SOLD ME THE CAR AND EXTENDED WARRANTY CLAIMS REPAIR NOT COVERED BY WARRANTY. FEEL THIS IS A SERIOUS SAFETY ISSUE AS CAR CAN STALL AND FAIL TO RESTART !!!!!!. ALSO FEEL THAT I WAS SOLD AN OVERPRICED "WARRANTY" WHICH I AM TOLD WILL NOT COVER REPAIR !!! WILL RETAIN OLD PART FOR INVESTIGATION AND POSSIBLE CLASS ACTION. NOTE : VEHICLE MILEAGE AT FAILURE 43,205. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303252January 29, 2010
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 2004 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BEGAN TO STICK ON A REGULAR BASIS. WHEN SHE PRESSED DOWN ON THE ACCELERATOR, IT WOULD NOT RESUME THE REGULAR POSITION. THE DEALER REPLACED THE THROTTLE BODY. SHE EXPERIENCED NO ISSUES WITH THE PEDAL SINCE THE VEHICLE WAS REPAIRED. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE IS APPROXIMATELY 116,000. THE FAILURE MILEAGE WAS APPROXIMATELY 105,500. UPDATED 03/01/10 *BF THE CONSUMER STATED THE ACCELERATOR PEDAL WAS STICKING. UPDATED 06/28/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302047January 23, 2010
AIR BAGS:FRONTAL
MY SON REAR-ENDED ANOTHER CAR IN A SNOWSTORM. HE WAS DRIVING BETWEEN 10-20 MILES PER HOUR AT THE TIME. THE AIR BAG INDICATOR LIGHT ON HIS 2004 FORD FOCUS IS NOW ON, BUT THE AIR BAG DID NOT DEPLOY IN THE ACCIDENT. HE MUST HAVE BEEN JOLTED FORWARD PRETTY ABRUPTLY BECAUSE THE SEAT BELT SPOOL IS BROKEN - THE BELT IS STUCK. HE WAS NOT INJURED, BUT I DO WONDER WHETHER THE AIR BAG SHOULD HAVE INFLATED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10296717December 22, 2009
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2004 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 86000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296322December 18, 2009
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
ON A SATURDAY EVENING I DROVE TO GROCERY STORE. AFTER I HAD FINISHED SHOPPING I TRIED TO START VEHICLE. I COULD NOT TURN KEY IN IGNITION AND THE STEERING COLUMN REMAINED IN THE LOCKED POSITION. THE VEHICLE HAD 67787 MILES. I HAD CAR TOWED TO FORD DEALER AND THEY DRILLED OUT LOCK CYLINDER AND REPLACED WITH A NEW ONE AT A COST OF $385.34. TOW TRUCK DRIVER STATED THAT HE HAD TOWED THE SAME MODEL BEFORE WITH AN IDENTICAL PROBLEM. THE SERVICE MANAGER AT DEALER STATED THAT HE HAD SEVERAL OF THE SAME MODEL WITH IDENTICAL PROBLEM. HE ALSO STATED THAT THE PART HAD BEEN UPDATED A FEW TIMES. I AM 53 AND HAVE DRIVEN MANY VEHICLES, SOME WITH OVER 240,000 MILES AND HAVE NEVER BEFORE HAD THIS PROBLEM. I FEEL IT WAS MANUFACTURED WITH A DEFECT AND IT FAILED PREMATURELY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295440December 12, 2009
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
I HAVE A 2004 FORD FOCUS. THE IGNITION LOCKS WHENEVER THE CAR IS TURNED OFF. IT IS IMPOSSIBLE TO START THE CAR AGAIN WITHOUT HITTING ON THE KEY ITSELF. THIS HAS RESULTED IN THE KEY BREAKING OFF IN THE LOCK. THE IGNITION LOCK APPEARS TO BE A COMMON PROBLEM WITH THIS MAKE AND MODEL, AND POSES A SIGNIFICANT SAFETY RISK.. I HAVE HAD THIS PROBLEM FOR THE PAST 2 YEARS, BUT IT HAS BECOME MUCH WORSE RECENTLY. THERE WAS NO ACCIDENT OR DAMAGE TO THE CAR PRIOR TO THIS ISSUE. THE LOCAL FORD DEALERS TOLD ME IT WOULD COST BETWEEN $400-500 TO FIX, AND IT SEEMS THAT MANY TIMES, THE NEW PARTS ARE ALSO DEFECTIVE AND THE PROBLEM RETURNS. AS THIS APPEARS TO BE A WIDESPREAD PROBLEM AMONG FOCUS OWNERS, PLEASE CONSIDER ISSUING A SAFETY RECALL FOR THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295293December 10, 2009
LATCHES/LOCKS/LINKAGES, STEERING
NO EVENTS PULLED INTO PARKING LOT LEFT CAR FOR FEW MINUTES CAME BACK AND THE IGNITION WAS LOCKED SOLID. FROM WHAT I AM TOLD THIS IS A COMMON ISSUE WITH THE FORD FOCUS MINE IS A 2004. THIS IS A SAFETY HAZARD MAYBE NOT TO ME THIS TIME BECAUSE I WAS IN A PARKING LOT AND WAITED FOR OVER AN HOUR FOR A TOW TRUCK HOWEVER IF I WAS BROKEN DOWN ON THE SIDE OF THE ROAD FOR A FLAT TIRE AND THIS HAPPENED WHAT THEN OR IS THIS NOT CONSIDERED A SAFETY HAZARD BECAUSE NO ONE HAS BEEN KILLED THIS SEEMS LIKE SOMETHING THAT SHOULD OF BEEN RECALLED YEARS AGO. PROTECT THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295058December 9, 2009
ELECTRICAL SYSTEM:IGNITION
2004 FORD FOCUS IGNITION PROBLEM. COULD NOT PUT MY KEY IN THE IGNITION AND WAS STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293977November 30, 2009
ELECTRICAL SYSTEM:IGNITION
2004 FORD FOCUS-- IGNITION KEY WON`T TURN LEAVING THE DRIVER STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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