Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11091117May 1, 2018
SERVICE BRAKES, POWER TRAIN, SUSPENSION
THE TRANSMISSION SLIPS OR STOPS SUDDEN WHEN DRIVING AND IS NOT SMOOTH WHEN STOPPING . ITS HARD TO CONTROL THE BRAKE TOO. MAKES NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090350April 26, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 12 MPH, THE VEHICLE SHUTTERED AND THE ENGINE SHUT OFF COMPLETELY. IN ADDITION, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE TRANSMISSION RESPONDED ABNORMALLY WHEN THE GEARS WERE SHIFTED. THE CONTACT PLACED THE GEAR IN NEUTRAL AND PUSHED THE VEHICLE TO THE LEFT EMERGENCY LANE CLOSE TO THE BARRIER WALL. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS EVENTUALLY ABLE TO BE DRIVEN TO CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, (480) 420-1460) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,425.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089836April 24, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WINDSHIELD WIPERS STICK IN LINE OF SITE SAFETY HAZARD WHEN DRIVING. HAS BEEN IN SHOP MULTIPLE TIMES AND STILL CONTINUES TO BE UNSAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088896April 18, 2018
SEATS
DRIVER'S SEAT TRACK TO SEAT ATTACHMENT POINT BECOMES LOOSE AFTER 6K MILES, CAUSING SEAT TO MOVE DURING LATERAL LOADS. DEALER REPLACED SEAT TRACK AND ISSUE REPLICATED IN 6K MILES. DEALER FIX WAS TO USE WORM CLAMPS TO REPAIR. THEY STATE THAT THEY WENT TO AN INTERNET FORUM FOR A FIX. AFTER COMPLAINTS, DEALER REPLACED WITH ANOTHER NEW SEAT TRACK. STATE MANUFACTURER HAS NO TSB OR DESIGN CHANGE YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083847April 8, 2018
POWER TRAIN
ON MY 2016 FORD FOCUS SEDAN AUTOMATIC, I AM EXPERIENCING SHUDDERING SHIFTING FROM A COMPLETE STOP. I COUNTED THE SHIFTING POINTS WHEN I ACCELERATE THE CAR. THE CAR SHUDDERS FROM 1ST TO 2ND GEAR. I HAVE TRIED TO LET THE CAR SHIFT ON ITS OWN INSTEAD OF FORCING IT TO SHIFT BUT THE CAR WILL NOT SHIFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082440April 2, 2018
POWER TRAIN
I FIRST NOTICED WHEN I WENT UP AN INCLINE THAT THE TRANSMISSION SEEMED TO HAVE A SLIGHT STUTTER. THEN ON A RECENT TRIP TO NORTH CAROLINA AND WAS GOING UP A LONG HILL THAT THE TRANSMISSION SHIFTED OUT OF GEAR AND THE RPM REVEVED UP THEN IT SLIPPED BACK INTO GEAR.ALSO IN FUTURE YOU MIGHT PUT THE TRUNK BUTTON IN A DIFFERENT PLACE SO IT IS NOT HIT EVERY TIME YOU TURN OFF THE HEAD LIGHTS. BUT BY THE TIME I GOT BACK TO TEXAS THE TRANSMISSION HAD SHUTTERED,SLIPPED AND GONE BACK INTO GEAR MANY TIMES. WHEN I WOULD KICK THE CAR DOWN TO GET INTO THE PASSING LANE AND PASS SOMEONE IT WOULD TRY TO STALL WHICH CAN CAUSE ACCIDENTS IF ITS HEAVY TRAFFIC SITUATIONS. AND THESE WERE IN HIGHWAY SITUATIONS LIKE I-20 IN DALLAS AND ON THE ROAD OUTSIDE OF AREAS LIKE THAT. IT WAS LESS NOTICEABLE WITH INTOWN DRIVING BUT STILL THERE.THE LESSER PROBLEMS STARTED APPROX. THREE WEEKS AFTER I GOT THIS CAR AND ALWAYS AT A STREET BY THE ELEMENTARY SCHOOL HERE IN CLYDE BECAUSE ITS THE ROUTE I TOOK TO TAKE MY GRANDSON TO SCHOOL. THE MAJOR PROBLEMS I HAD WERE ON THE TRIP TO AND FROM NORTH CAROLINA WHERE MY SISTER WAS ON HER DEATH BED AND THE DOCTOR TOLD THE FAMILY TO GET THERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082030March 29, 2018
UNKNOWN OR OTHER
WHEN I DRIVE MY "BRAND NEW" 2016 FORD FOCUS THAT ONLY HAS 11K MILES ON IT, THE TRANSMISSION SLIPS, STALLS, AND SHUTTERS. IT'S A ROAD HAZARD BECAUSE WHEN I ACCELERATE THE CAR DOESN'T HAVE POWER TO ACCELERATE WITH UP COMING TRAFFIC ON THE ROAD, ESPECIALLY THE HIGHWAY. NOT ONLY DOES THIS CAUSE A HAZARD FOR ME AND PEOPLE ON THE HIGHWAY, BUT IT'S ALSO AN EMBARRASSING ORDEAL TO DEAL WITH. I HAVE WENT TO THE FORD DEALERSHIP I HAVE BOUGHT THE CAR THROUGH 5 TIMES! FORD REFUSES TO FIX THE PROBLEM EVEN THOUGH THEY HAVE THE ABILITY TO DO SO, I DON'T KNOW WHAT TO DO AND I FEEL VERY STUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080660March 21, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROUNDTREE MOORE FORD (2588 W US HWY 90, LAKE CITY, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080325March 20, 2018
AIR BAGS
I WAS IN AN AUTO ACCIDENT ON 3/18 AT FAULT OF ANOTHER DRIVER TRAVELING EAST, PASSING A STOP SIGN, WHILE I WAS TRAVELING NORTH ON A RESIDENTIAL STREET. THE HIT IMPACTED THE FRONT OF MY DRIVER'S LEFT SIDE. THE FORCE WAS HARD ENOUGH TO DESTABILIZE MY VEHICLE AND GO INTO 'CRASH MODE' CALLING THE POLICE VIA BLUETOOTH TECHNOLOGY. EMS WAS CALLED TO CHECK MY SHOULDER, LOWER BACK AND HEAD WHICH IS IN A LOT OF PAIN THIS MORNING. THING IS NO AIRBAGS EVER DEPLOYED. I WAS IN A MAJOR ACCIDENT WITH DEFECTIVE AIRBAGS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11078369March 9, 2018
STEERING
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE "STEERING FAULT" MESSAGE SUDDENLY DISPLAYED AND THE DRIVER NOTICED A SLIGHT DIFFERENCE IN THE STEERING ABILITY. AFTER PARKING, TURNING OFF THE ENGINE, AND RESTARTING THE VEHICLE, THE "STEERING FAILURE" MESSAGE DISPLAYED AND THE STEERING WHEEL COULD NOT BE MOVED. THE VEHICLE WAS TOWED TO WICHITA FALLS FORD (5401 KELL BLVD, WEST WICHITA FALLS, TX) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076807March 8, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
WIPER BLADES STOPPING IN LINE OF SIGHT DURING RAIN AND SNOW CONDITIONS CAR HAS BEEN TAKEN TO DEALER MULTIPLE TIMES AND NOT BEING FIXED. HAS REPLACED WINDSHIELD AND MOTORS AND STILL OCCURRING. VIDEO SHOWING PROBLEM NOT BEING TAKEN SERIOUSLY AND TIRED OF RICART NOT FIXING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075626March 1, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CONTACT'S VEHICLE WAS T-BONED BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DRIVEN AWAY FROM THE SCENE. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF THE DEALER OR MANUFACTURER WERE CONTACTED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11075156February 27, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
SOMETIME WHILE ACCELERATING THE CAR WILL RANDOMLY GO FROM 2K RPM TO OVER 6K RPM BUT YOU CANT HERE THE ENGINE AND IT LOSES POWER AND STARTS TO JERK VIOLENTLY. ONCE YOU RELEASE GAS AND THE RPM'S GO BACK DOWN TO 2K THEN YOU CAN TRY TO ACCELERATE AGAIN. I THOUGHT THIS ISSUE WAS JUST BECAUSE IT WAS COLD THE 1ST TIME IT HAPPENED BUT NOW IT IS HAPPENING MORE FREQUENTLY. I'VE ONLY HAD THIS CAR FOR LITTLE UNDER A YEAR AND IT HAS LESS THEN 20K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075270February 27, 2018
UNKNOWN OR OTHER
I HAVE A 2016 FORD FOCUS THAT I BOUGHT BRAND NEW IN SEPTEMBER OF 2016. I HAVE ALWAYS HAD TRANSMISSION PROBLEMS WITH IT. IN THE LAST MONTH THIS WILL BE THE 3RD TIME MY CAR HAS GONE TO FORD TO BE FIXED. MY CAR WILL RANDOMLY NOT START AND A FEW HOURS LATER TURN ON. IT WILL ALSO THROW FALSE CODES. AFTER THE FIRST VISIT TO FORD THEY REBUILT THE TRANSMISSION AND REPLACED THE BATTERY AND TOLD ME IT WOULD NO LONGER BE AN ISSUE. YET, ONLY THREE WEEKS LATER I AM BACK TO FORD BECAUSE MY CAR STARTED SHAKING AND DIED WHILE I WAS BACKING DOWN A HILL. I HAD TO HAVE FORD COME TOW IT WHEN I BROUGHT IT INTO THEM THEY REFUSED TO DO ANYTHING AND SENT ME HOME WITH IT. AND NOW NOT EVEN 2 WEEKS LATER IT IS ALREADY DYING AGAIN AND MY TRANSMISSION STILL NEEDS TO BE REBUILT. MY RPMS RANDOMLY FLY UP AND THE CAR SHAKES AND FEELS LIKE ITS GETTING NO POWER TO IT. YET NO CHECK ENGINE LIGHT SO THEY WON'T DO ANYTHING. AND THE ELECTRICAL IN IT KEEPS GOING OUT AND MY BACK UP CAMERA ONLY WORKS 5% OF THE TIME. THIS ISN'T ACCEPTABLE I HAVE A 1 YEAR OLD HAVE BARELY HAD THE CAR A YEAR AND HAVE 30,000 MILES ON IT. AND THEY WON'T FIX IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074635February 24, 2018
SERVICE BRAKES, ENGINE, VEHICLE SPEED CONTROL
TRANSMISSION FAILURE LOSS OF COMPLETE POWER JERKING SHAKING COMPLETE SHUTDOWN OF POWER WHILE DRIVING ON FREEWAY. DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074754February 21, 2018
POWER TRAIN
2016 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11072073February 10, 2018
VISIBILITY/WIPER
WITH JUST OVER 5K MILES, OUR 2016 FOCUS HAS DEVELOPED A WIPER PROBLEM. THE DRIVER'S SIDE, TO BE EXACT. THE WIPER ARM WILL GO PAST IT'S NORMAL STOPPING POINT, & THEN LOCK UP. BUT SOMETIMES, IT WILL STOP MID WAY, WHILE THE RIGHT SIDE WIPER CONTINUES TO WORK. HAVE HAD IT TO THE DEALER 5 TIMES ALREADY. THEY'VE MADE ADJUSTMENT, & REPAIRS, BUT IT CONTINUES TO MESS UP. EACH WIPER HAS AN INDEPENDENT MOTOR. BEGINNING TO THINK WE'VE BOUGHT A LEMON. IT DOESN'T MATTER IF THE CAR IS IN MOTION OR SITTING STILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067248February 6, 2018
SEATS
DRIVERS SEAT WILL SLIDE SIDE TO SIDE DURING TURNS. ONLY SLIDES ABOUT .5" BUT SLIDES NONE THE LESS. SLIDES LEFT TO RIDE. AFTER MULTIPLE TRIPS TO THE DEALER FINALLY GETTING A NEW SEAT FRAME INSTALLED. THEY WERE VERY HESITANT, BUT THEN FOUND OUT ITS ON BACK-ORDER. BUT THIS COULD LEAD TO INJURY DURING AN ACCIDENT. AS IT MAY HAVE YOU OFF CENTER OF THE AIRBAG IF DEPLOYED. AFTER DOING SOME RESEARCH FOUND, OUT THIS PROBLEM ISNT FIXED WITH NEW SEAT TRACK IT WILL REAPPEAR AFTER SEVERAL MORE THOUSAND MILES OF DRIVING. STARTED TO NOTICE AROUND 7000 MILES, AND HAS GOTTON PROGRESSIVELY WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065823January 30, 2018
ENGINE, VEHICLE SPEED CONTROL, STEERING
THE TRANSMISSION DOESN'T ALLOW FOR SPEED THAT IS NEEDED ON AN INTERSTATE. IT'S SLUGGISH, SLOW, DOESN'T RESPOND WHEN GIVEN GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064917January 25, 2018
SERVICE BRAKES, ENGINE
THE VEHICLE TURNED OFF AS WE WERE DRIVING DOWN THE ROAD AT 2PM ON FRIDAY 1/12. WE CALLED TWO DIFFERENT FORD DEALAHIPS TO GET THE CAR SERVICED. BOTH MADE AN APPT FOR THE FOLLOWING WEEK BUT NEITHER TOLD US NOT TO DRIVE THE CAR. LATER THAT DAY IF HAPPENED AGAIN AND THE BRAKES WOULD NOT WORK TO STOP THE CAR SO ANOTHER VEHICLE WAS HIT AND SUP SEQUENTALY TOTALED MY VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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