Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11231528July 13, 2019
POWER TRAIN
MY 2012 FORD FOCUS HAS HAD A TRANSMISSION RECALL 3 TIMES THAT I KNOW OF SINCE I PURCHASED IT IN 2012. 2 MONTHS AFTER HAVING THE CAR IT STARTED STALLING, STUTTERING AND NOT ACCELERATING. IT WAS VERY SCARY TO DRIVE. I HAD THE CAR SERVICED BY THE DEALERSHIP 3 TIMES FOR THE SAME PROBLEM. WHY ARE THEY SELLING THESE CARS KNOWING THE TRANSMISSION IS BAD. IVE BEEN HAVING THE SAME PROBLEM WITH THIS CAR FOR 7 YEARS. IT ALWAYS SEEMS LIKE IT IS GOING TO CUT OFF WHILE YOU ARE DRIVING, IT IS NOT SAFE TO DRIVE BECAUSE IT IS SO UNPREDICTABLE. MY DEALERDHIP HAD A 30 DAY WAIT TIME TO SEE MY CAR. THEY ARE SO BUSY REPAIRING RECALLS. SO NOW I HAVE TO RENT A CAR WHILE MY CAR SITS AND WAIT. THE CAR IS PAID OFF AND I'M STILL GIVING FORD MONEY TO DRIVE THIS CAR. IT'S OVER 100,000 MILES ON IT AND 7 YEARS OLD. THE REPAIRS SHOULD BE FREE SINCE I'VE HAD THE LUXURY OF BEING INCONVENIENCED OVER THE PAST 7 YEARS. NOW HERE IT IS 2019 AND I AM HAVING THE EXACT SAME PROBLEM WITH THIS LITTLE FORD FOCUS OF MINE. PEOPLE SAY THAT FORD STANDS FOR FIX.OR.REPAIR.DAILY..... I NOW BELIEVE THEM. I WANT DOES TO REPAIR THIS PROBLEM UNDER THE EXTENDED WARRANTY THEY GAVE ME. I AM SO FRUSTRATED RIGHT NOW. I ASKED SERVICE TO DIAGNOSE MY CAR'S PROBLEM AND THEY SAY SURE THAT WILL COST YOU $125 AND THEN SAYS WE ARE THE CHEAPEST IN TOWN TO DIAGNOSE. I SAID NO THANK YOU! I WENT TO AN AUTO PARTS STORE TO HAVE THEM DIAGNOSE MY PROBLEM AND IT WAS FREE AND IT GAVE ME A TRANSMISSION FRICTION A STUCK ON CODE P07A3. THAT IS A POWER TRAIN PROBLEM. THE TRANSMISSION HAS ISSUES. I PURCHASED A LEMON THAT DOES NOT HAVE ENOUGH POWER TO MAKE LEMONADE😣😭😢😤😤😤😤😠😠.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231563July 13, 2019
POWER TRAIN
WHEN GOING UP HILL THE TRANSMISSION SLIPS AND MOTOR REVS UP AND DOWN. AT VERY LOW SPEED WHEN PULLING INTO UPHILL DRIVEWAY THE CAR LURCHES FORWARD. WHEN STOPPED ON A SMALL HILL YOU CAN SLOWLY LET PRESSURE OF BRAKE THE CAR WILL DRIFT BACKWARDS LIKE IT IS IN NEUTRAL. WHEN FIRST STARTING OUT OF A PARKING POSITION THE CAR WILL SPEED UP WITH OUT ANY CHANGE IN THROTTLE POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231581July 13, 2019
UNKNOWN OR OTHER
MY RIGHT PASSENGER DOOR WILL NOT CLOSE. THERE WAS A PAST RECALL FOR ANOTHER DOOR NOT CLOSING. I HAD THAT REPAIRED BUT NOW IT HAS HAPPENED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231647July 13, 2019
POWER TRAIN
BOUGHT THE 2012 FORD FOCUS USED IN 2016. IT SHUDDERED WHEN ENTERING THE ROADWAY AFTER STOPPING AND ALSO WHEN GOING UPHILL. DEALER SAID THE CAR HAD TO GET USED TO ME AS A DRIVER. AFTER MANY COMPLAINTS, THEY DID SOMETHING NON-MECHANICAL TO ADJUST IT. REPROGRAMMING, MAYBE. ONCE IT WAS OUT OF ITS LIMITED WARRANTY, THEY SAID IT NEEDED A NEW CLUTCH KIT, WHICH WAS $1500. THE SHUDDERING STOPPED. LAST MONTH, SHORTLY AFTER LEAVING MY DRIVEWAY, THE CAR JERKED FORWARD AND THE CHECK ENGINE LIGHT CAME ON. I PULLED INTO A NEIGHBOR'S DRIVEWAY TO TURN AROUND AND GO BACK HOME AND IT WOULDN'T GO IN REVERSE. HAD IT TOWED TO THE DEALER. THE TCM WAS REPLACED. THIS MONTH, I PULLED INTO MY DRIVEWAY, PUT THE CAR IN PARK, WENT TO TAKE THE KEYS OUT OF THE IGNITION AND SAW A MESSAGE THAT SAID THE CAR WAS NOT IN PARK. OK. THE ENGINE WAS OFF, I COULD REMOVE THE KEYS FROM THE IGNITION. THE GEAR SHIFT LEVER WAS IN PARK. THE DASHBOARD DISPLAY SAID THE CAR WAS IN DRIVE. I TOOK MY FOOT OFF THE BRAKE AND THE CAR STARTED DRIFTING DOWN THE DRIVEWAY. I PUT THE PARKING BRAKE ON. THE CAR WOULD NOT START. HAD IT TOWED TO THE DEALER. THEY SAID THE SHIFT LINKAGE HAD COME LOOSE FROM SOCKET. THIS IS THE WORST CAR I'VE EVER OWNED. THERE IS NO WARNING THAT A PROBLEM IS ABOUT TO OCCUR. THE CAR JUST CEASES TO FUNCTION. I'M VERY LUCKY THAT I WAS IN MY DRIVEWAY, OR CLOSE TO HOME WHEN THE CAR DIED BOTH TIMES. I'M AFRAID TO DRIVE THIS CAR AND HAVE 2 YEARS LEFT TO PAY IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231658July 13, 2019
POWER TRAIN
MULTIPLE ISSUES CAR DISENGAGED FROM TRANSMISSION WHEN ON HIGHWAY. RPM SHOT WAY UP BUT CAR NOT ENGAGING TO TRANSMISSION. HAD TO PULL OVER (COAST) TO SIDE OF HIGHWAY WITH NO POWER TRAIN. REQUIRED MAJOR DPS6 REPLACEMENT AT FORD DEALER IN PARK CITY UTAH INITIALLY WHEN PURCHASED CAR WOULD ROLL BACKWARDS WHEN IN FORWARD GEAR, THE CAR STILL DOES THIS AND WILL ALL ROLL FORWARD WHEN IN BACKWARD GEAR. CAR STILL CONSTANTLY STUTTERS WHEN MOVING FORWARD FROM STOP. JERKING MOTIONS. I CALLED FORD CUSTOMER TO COMPLAIN AND ADVISED. THEY TOLD ME NOTHING COULD BE DONE IN 2012. I ASKED TO PUT ON RECORD 'THE CAR ROLLS BACKWARDS WHEN IN GEAR' WHEN ON ANY INCLINE. THERE IS CHILDREN IN MY NEIGHBORHOOD! ANOTHER COMPLAINT LOGGED 2/22/17 1-800-392-3673 WITH FORD. THE TCM WAS REPAIRED AND A COMPLETE TRANSMISSION OVERHAUL WAS DONE IN SUNNYVALE CA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231204July 12, 2019
POWER TRAIN
THIS CAR HAD MULTIPLE TRANSMISSION ISSUES AND TAKEN TO FORD FOR EXPENSIVE REPAIRS THAT NEVER SOLD THE ISSUES. THE TRANSMISSION WOULD OFTEN HESITATE WHEN TRYING TO ACCELERATE. OTHER TIMES IT WOULD LEACH FORWARD WHILE STOPED. IT WAS PLAGUED WITH ISSUES AND AFTER SPENDING THOUSANDS AT FORD WITH NO RESOLUTION WE SOLD THE CAR SO NOT TO HAVE TO DEAL WITH IT ANYMORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231245July 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE 'TRANSMISSION OVERHEATING' MESSAGE DISPLAYED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO FORD OF OCALA (2816 NW PINE AVE, OCALA, FL) AND THE TRANSMISSION CONTROL MODULE WAS REPLACED. THE FAILURE WAS REMEDIED, BUT EVENTUALLY RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231266July 12, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
ALMOST KILLED MY SELF WHEN LURCHED INTO INTERSECTION BECAUSE CLUTCH ACTED UP, SOMETHING IT HAS DONE SINCE NIGHT USED. I TRUSTED FORD, HAD NO IDEA OF TRANSMISSION PROBLEMS. TRANNY HAS BEEN DONE TWICE AT FORD, NO LUCK STILL BAD. MAD AS HELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231275July 12, 2019
ELECTRICAL SYSTEM:HORN, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE HORN STARTED TO FAIL PERIODICALLY AND THEN STOPPED WORKING COMPLETELY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231479July 12, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR SHUTTERS AND SHAKES WHEN I'M ACCELERATING. GOING FROM A DEAD STOP IS THE WORST. I'VE TAKEN MY CAR IN AND THERE IS NO RESOLUTION AS OF TODAY. FORD KNOWS OF ALL OF THESE ISSUES AND KNEW OF THEM BEFORE MY CAR WAS MANUFACTURED. MY EXTENDED WARRANTY RUNS OUT NEXT MONTH AND WILL BE ON THE HOOK FOR ANY FUTURE DAMAGES TO MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231488July 12, 2019
POWER TRAIN
GRINDING SOUND WHEN SHIFTING FROM 1ST TO 2ND GEAR AND SURGING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230989July 11, 2019
POWER TRAIN
THE 2012 FORD FOCUS HAS HAD TRANSMISSION PROBLEMS FOR YEARS. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP NUMEROUS TIMES ONLY TO HAVE ISSUES RETURN IN 6 TO 10 MONTHS. THERE IS NO FIX FOR THIS ISSUE. THIS VEHICLE ROLLS BACKWARDS WHEN STOPPED, SHUDDERS AND SHAKES DURING ACCELERATION, INABILITY TO MOVE FORWARD ON AN INCLINE, AND VIBRATION DURING ACCELERATION. WHEN TAKING IT IN FOR REPAIR I WAS TOLD THE WARRANTY EXTENDED AND THERE WOULD BE NO WORRIES ABOUT HAVING THE CAR FIXED IN THE FUTURE. UNBEKNOWNST TO ME THIS WAS THE CASE UNTIL WE REACHED 100,000 MILES. WE HAVE FELT TRAPPED IN THIS CAR DUE TO THE FACT THAT IT HAS LIMITED VALUE AS A TRADE IN OR AS SCRAP. RECENTLY, THE CAR WOULD START BUT WOULD NOT SHIFT INTO GEAR. WHILE ON THE ROAD IT WOULD DROP OUT OF GEAR AND THE SHIFT WOULD BE FROZEN. I WOULD HAVE TO COAST TO THE SIDE OF THE ROAD AND THROUGH A SERIES OF TURNING THE CAR OFF AND ON IT WOULD EVENTUALLY WORK. OVER THE COURSE OF SHORT TRIPS (5 TO 10 MILES) WE HAD THIS HAPPEN ON SEVERAL OCCASIONS OVER THE COURSE OF OUR DRIVE. THE CAR WAS TAKEN TO A LOCAL CAR REPAIR SHOP AND THEY REFERRED US TO A FORD DEALERSHIP. AT THIS POINT WE DECIDED TO INVEST NO MORE INTO THIS AUTOMOBILE. IT NOW SITS IN MY DRIVEWAY AND CANNOT BE DRIVEN ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231105July 11, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
I OWN A 2012 FORD FOCUS SE THAT CONTINUES TO DISPLAY ISSUES WITH THE TRANSMISSION. THIS INCLUDES DELAYED ACCELERATION, JERKING, AND BUCKING. WHILE I WAS DRIVING ON THE FREEWAY A COUPLE OF YEARS AGO THE TRANSMISSION CONTROL MODULE FAILED RESULTING IN THE VEHICLE UNABLE TO SHIFT PROPERLY. THIS ENDANGERED BOTH MY LIFE AND THE LIVES OF THE OTHER PASSENGERS IN THE VEHICLE. MY FORD FOCUS HAS BEEN IN FOR SERVICE MULTIPLE TIMES AT DIFFERENT LOCATIONS TO INCLUDE THE DEALERSHIP PURCHASED FROM. THE VEHICLE HAS BEEN SERVICED BOTH UNDER THE ORIGINAL WARRANTY AND THE EXTENDED WARRANTY AND STILL DISPLAYS ISSUES WITH THE TRANSMISSION. I AM HAVING A HARD TIME UNDERSTANDING WHY THERE IS AN EXTENDED WARRANTY IF EVEN AFTER I CONTINUE TO EXPLAIN WHAT IS HAPPENING WITH THE VEHICLE THE DEALERSHIPS ARE NOT ABLE TO SOLVE THE PROBLEM. MY CONCERN IS MY SAFETY AND WHAT FORD MOTOR COMPANY PLANS TO DO. YOU ASK FOR A DATE AS TO WHEN THIS HAPPENED BUT IT HAS BEEN ONGOING SINCE I PURCHASED THE CAR IN 2012. I LOOK FORWARD TO HEARING SOMETHING OTHER THAN THE SAME LINES I HAVE HEARD FOR THE PAST 7 YEARS REGARDING MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231181July 11, 2019
POWER TRAIN
HAVE BEEN UNDER A RECALL REGARDING THE TRANSMITION ON MY 2012 FORD FOCUS FOR 7 YEARS. HAVE BEEN VERY PATIENT DEALING WITH THE DEALERSHIP. THEY'VE TOLD ME THAT THE PARTS ON BACK ORDER, DID A COMPUTER FIX MULTIPLE TIMES AND TOLD ME TO DRIVE THE CAR AS IS... STOPPED ANSWERING MY CALLS ETC... CALLED FORD CUSTOMER SERVICE MULTIPLE TIMES AND BEEN TOLD TO GO BACK TO THE DEALERSHIP... CALLED FORD CUSTOMER SERVICE AGAIN TODAY ONLY TO BE TOLD THEY WILL NOT STAND BEHIND THEIR CONTRACTED DEALER... I'VE BEEN IN MULTIPLE TIMES TOO HAVE IT FIXED AND ITS BEEN WORSE AFTER EACH TIME. IT'S STUTTERING WHILE DRIVING, BUNNY HOPPING WHILE ACCELERATING, MAKING GRINDING NOISES, IT'S ALMOST IMPOSSIBLE TO DRIVE UP A STEEP HILL DUE TO THIS, IS ALMOST IMPOSSIBLE TO GET INTO A FREEWAY AND GET UP TO SPEED QUICKLY ENOUGH TO KEEP FROM GETTING HIT. I'VE BEEN REAR ENDED DUE TO THE STUTTER... ITS NOT SAFE. NOW AFTER CONTACTING FORD AND THE DEALERSHIP FOR THE HUNDREDTH TIME I'M TOLD THERE'S NOTHING THEY WILL DO TO FIX THIS PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11230757July 10, 2019
STEERING
POWER STEERING FAILURE AT STARTUP. INITIALLY, THIS WAS INTERMITTENT AND RESTARTING THE CAR WOULD SOLVE THE ISSUE. THE POWER STEERING IS FAILING WHILE ACTUALLY DRIVING. THE RIDICULOUS PART IS I AM ONE OF OVER 700 COMPLAINTS AND NOBODY HAD REQUIRED A RECALL TO FORD. THIS IS RIDICULOUS AND THIS ISSUE WILL CAUSE MORE AND MORE LOSS OF LIFE AS IT OCCURS MORE FREQUENTLY. THIS SHOULD BE A RECALL FOR SURE. IT IS A OBVIOUS MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230454July 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE FAILURE WAS EVIDENT RIGHT AFTER THE VEHICLE WAS REFUELED OR IF THE FUEL IN THE VEHICLE WAS LOW. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230304July 8, 2019
FUEL/PROPULSION SYSTEM
AFTER RECEIVING RECALL INFORMATION, REGARDING RECALL 18S32, THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIR IN MID-NOVEMBER 2018. THE DEALERSHIP ADVISED THAT THE RECALL WAS REMEDIED. IN MAY OF 2019 THE VEHICLE DISPLAYED SIGNS THAT THE ISSUE WAS NOT RESOLVED. FOR EXAMPLE, USING EXCESSIVE AMOUNTS OF GASOLINE AND EMPTYING THE TANK WHILE THE GAUGE WAS SHOWING FUEL WAS PRESENT; ALSO, THE VEHICLE WOULD STOP MOVING WHILE ENGINE WAS STILL RUNNING. AFTER BEING DIAGNOSED BY TWO DIFFERENT DEALERSHIPS, THE MOST PRESENT DIAGNOSIS IS THAT RECALL 18S32 IS THE ISSUE AND NOW FORD IS REFUSING TO FIX THE VEHICLE. THE CAR HAD TO BE TOWED FIVE HOURS FROM THE LOCATION, DUE TO SAFETY CONCERNS, TO A DEALERSHIP WHO DIAGNOSED THAT THE RECALL HAD NOT BEEN RESOLVED ONLY TO BE INFORMED THAT FORD REFUSED TO COVER THE EXPENSE OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229977July 8, 2019
POWER TRAIN
THR POWERTRAIN WENT BAD AGAIN. THIS WOULD MAKE IT THR 3RD TIME AND FORD WILL NOT REPLACE IT BECAUSE THE VEHICLE HAS OVER 100000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230155July 8, 2019
UNKNOWN OR OTHER
MY RECENTLY PURCHASED 2012 FORD FOCUS WITH'19,000 MILES' JUST COST ME 1,437.14 TO REPLACE THE CLUTCH!!! THIS IS DUE TO A FORD MANUFACTURING MISTAKE THIS SHOULD NEVER HAPPEN ON AN AUTOMATIC DRIVE VEHICLE WITH LESS THAN 20,000 MILES ON THE VEHICLE!!!???? I WILL NEVER BY ANOTHER FORD VEHICLE AGAIN. I WILL TELL EVERYONE IN EARSHOT IF ME A THAT EVENS MENTIONS CONSIDERING BUYING A FORD TO NOT UNDER ANY CIRCUMSTANCES BUT THAT BRAND. FORD HAS THE WORST CUSTOMER SERVICE RATINGS EVER! I HIGHLY RECOMMEND DOING THERE RESEARCH BEFORE EVEN WAITING THERE TIME TO GO TO A FORD DEALERSHIP!! BIGGEST RIP OFF CAR COMPANY BY FAR!! THUS PROBLEM NEVER SHOULD HAVE HAPPENED AND FORD SHOULD OF STEPPED UP AND DONE THE RITE THING BY ITS CUSTOMERS!! NEVER AGAIN!! I WILL BE TELLING EVERYONE WHAT A RIP OFF YOU PEOPLE ARE!! HOW DO YOU SLEEP AT NIGHT KNOWING THAT PEOPLE'S LIVES ARE IN DANGER DRIVING THIS VEHICLE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229756July 6, 2019
UNKNOWN OR OTHER
THE DOOR LATCH ON THE PASSENGER SIDE JUST QUICK WORKING. THE DOOR JUST FLYS OPEN. THANK GOD MY FIANCE WAS ONLY IN THE PARKING LOT WHEN THIS HAPPENED. THE DOOR WILL SHUT BUT WILL NOT LATCH. AFTER DOING SOME RESEARCH, THERE IS A RECALL FOR THIS PART, BUT WHEN MY VIN IS ENTERED, MY CAR DOES NOT HAVE THE RECALL...SAME YEAR MAKE AND MODEL. IT HAS TO BE THE SAME DOOR LATCH? PLEASE HELP WITH THIS, THIS WAS VERY DANGEROUS AND CAN'T HAPPEN TO ANYMORE PEOPLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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