Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11123035August 28, 2018
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
MY VEHICLE STARTED SHAKING DURING ACCELERATION JUMP DURING DECELERATION. CHECK ENGINE LIGHT CAME ON AND ALSO TRANSMISSION FAILED WARNING. VEHICLE STOPPED CHANGING INTO FINAL GEAR AND PROLONGED OTHER SHIFTING SO TO 3500RNPIR MORE.THESE ACTIONS OCCURRED ON REGULAR STREETS AND HIGHWAY AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121796August 23, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN I AM IN PARK MY DRIVER SIDE FLOOR IS SHAKING AND WHEN I'M AT A STOP LIGHT AND BEGIN TO GO MY CAR JERKS GOING FROM 1 TO 2 AND IT ALSO JERKS WHEN I TRY TO PICK UP SPEED ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121610August 22, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHEN THE DRIVER ACCELERATED FROM A STOP SIGN, THE VEHICLE SHOOK AND MADE AN ABNORMAL NOISE. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS ON THE FREEWAY, THE VEHICLE HESITATED WHEN CHANGING LANES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWN EAST FORD (18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 584-9140), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TT CONSUMER STATED 9-23-18 ON THIS ATE, WE WERE DRIVING DOWN THE HIGHWAY AND THE TRUNK LID OPENED BY ITSELF. THE LIGHT ON THE DASH BOARD SAID "TRUNK LID OPEN." THIS HAPPENED TWICE ON THIS DAY. NOTHING WAS TOUCHED BY US IN ANY WAY. WE ARE AFRAID THAT SOMETHING WILL FLY OUT OF THE TRUCK AND CAUSE AN ACCIDENT OR A DEATH. VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE. UPDATED 10/17/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121181August 21, 2018
POWER TRAIN
TRANSMISSION SLIPPING AND RATTLING WHEN SHIFTING BETWEEN LOWER GEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121331August 21, 2018
POWER TRAIN
WHEN ACCELERATING FROM A STOP, THE TRANSMISSION DOES NOT ENGAGE RIGHT AWAY, BUT APPEARS TO SLIP, AND IT MAKES A NOISE WHICH I WOULD DESCRIBE AS A GRINDING NOISE, AND IT SHUDDERS SLIGHTLY. IT ALSO SOUNDS LIKE THE TEETH IN THE TRANSMISSION GEARS ARE NOT ENGAGING SMOOTHLY, THUS RESULTING IN THE NOISE REFERRED TO. THE NOISE AND SHUDDER DOES NOT OCCUR IN EVERY INSTANCE WHEN ACCELERATING FROM A STOP, BUT IT DOES IT OFTEN. I TOOK THE FOCUS IN TO A DEALER IN MY AREA IN NOVEMBER 2017 AND THE DETERMINATION WAS THAT THERE WERE NO SOFTWARE UPDATES AVAILABLE AND THAT "NO CONCERN WAS FOUND AT THIS TIME." I DISAGREED WITH THAT FINDING, BUT I HAD NO CHOICE BUT TO CONTINUE TO DRIVE THE VEHICLE. THE PROBLEM HAS BEEN ONGOING, AND I TRIED TO MAKE AN APPOINTMENT AT THE DEALER IN JANUARY 2018 TO HAVE THEM LOOK AT THE VEHICLE AGAIN, BUT THEY TOLD ME THEIR TRANSMISSION GUY WAS OUT FOR TWO WEEKS. MY WIFE IS THE PRIMARY DRIVER OF THE VEHICLE, SO I AM NOT ALWAYS AWARE OF WHAT IS HAPPENING WITH IT, BUT SHE TOLD ME TODAY THAT THE CAR WAS MAKING A GRINDING NOISE AGAIN, SO SHE AND I TOOK IT FOR A SHORT DRIVE AND I DISCOVERED THAT IT IS ONCE AGAIN THE TRANSMISSION NOT ENGAGING PROPERLY AND SHUDDERING WITH THE GRINDING, SCRAPING SOUND. I WILL BE TAKING IT AGAIN TO THE DEALER AT HIS NEXT EARLIEST APPOINTMENT TIME, WHICH IS NOT UNTIL SEPT. 4. THE PROBLEM REFERRED TO HAPPENS ON CITY STREETS AND HIGHWAYS WHEN THE VEHICLE IS STATIONARY, AND ONE BEGINS TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121102August 20, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE ACCELERATING FROM A STOP LIGHT, THE ENGINE REVVED, BUT THE VEHICLE FAILED TO MOVE. THE CONTACT WAS ABLE TO DRIVE AT A LOW SPEED WHILE THE VEHICLE SHOOK WHILE ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE WAS COVERED UNDER THE VEHICLE'S WARRANTY. THE FAILURE MILEAGE WAS 16,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120740August 17, 2018
FUEL/PROPULSION SYSTEM
ENGINES STALLS OUT WHEN DE-ACCELERATING. ENGINE VERY HARD TO START AFTER REFUELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115486August 2, 2018
VISIBILITY/WIPER
THE WIPERS STOP WORKING IN MID SWEEP, SOMETIMES IT'S THE RIGHT SIDE, SOMETIMES THE LEFT. HAPPENS WHEN IT'S RAINING AND ALSO WHEN THE WINDSCREEN IS DRY. IT IS VERY DANGEROUS AS YOU CAN'T SE THROUGH THE WIPER ASSEMBLY AND YOU CAN'T SEE THROUGH THE RAIN. CAR WAS IN MOTION DURING THE RAIN AND IN MOTION OR STATIONARY WHEN USED ON A DRY/DAMP WINDSCREEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114554July 30, 2018
UNKNOWN OR OTHER
SECOND TIME IN ONLY TWO YEARS THAT THE CLUTCHES HAVE GONE BAD. THEY CAUSE EXTREME STUDDERING TO THE VEHICLE UPON ACCELERATION. IT HAS CAUSED SOME EXTREMELY CLOSE CALLS WHERE CARS THINK I AM MOVING FORWARD BUT THE CAR SHUDDERS PREVENTING FORWARD MOTION FOR A FEW SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114259July 28, 2018
UNKNOWN OR OTHER
I'VE HAD MY 2016 FORD FOCUS SE 4-DOOR FOR ONE YEAR. IT HAS ALMOST 50,000 MILES. I'VE HAD TO HAVE THE CLUTCH REPLACED ONCE, AND MANY OTHER THINGS, AND THE LOCAL FORD DEALERSHIP SAID IT'S READY FOR ANOTHER CLUTCH SOON. IT'S AN AUTOMATIC BUT GRINDS WHEN CHANGING GEARS. ALSO, THE CAR IS GETTING 15 MILES PER HOUR CITY AND HIGHWAY DRIVING. THE CAR IS SUPPOSED TO BE A ECONOMY CAR/FLEX FUEL. IT'S NOT, IT'S A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113863July 26, 2018
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE SPARE TIRE FAILED TO FIT ON THE VEHICLE BECAUSE IT WAS TOO SMALL. THE VEHICLE WAS TAKEN TO RIVERSIDE FORD (5900 SYCAMORE CANYON BLVD, RIVERSIDE, CALIFORNIA 92507, 888) 984-4430), BUT THE DEALER COULD NOT ASSIST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113315July 24, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746, (301) 298-0793) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,994. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112211July 18, 2018
POWER TRAIN
THERE IS A HUGE ISSUE WITH THE TRANSMISSION ON THIS CARS. THE TRANSMISSION SHUTTERS, JUGS, VIBRATE REALLY BAD AND GRINDS TO THE POINT IS FRUSTRATING AND A LOT OF PEOPLE ARE GOING THRU THIS. FORD SAYS THERE IS NOTHING TO DO ABOUT IT. I WOULD LIKE TO HAVE A GOOD WORKING TRANSMISSION ON MY CAR. THIS CAR IS ONLY 18 MILES AND I DONT EVEN USE IT THAT MUCH AS EVERY TIME GETS WORST. THIS HAPPENS RIGHT AFTER YOU START DRIVING THE CAR. YOU NEED TO DRIVE SLOW SO THAT YOU DONT FEEL THIS ISSUE. I REALLY HATE MY CAR FOR THAT REASON. IS REALLY GOOD IN GAS BUT THAT IS IT! HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2016/RECALLS/ ALSO INFO HERE HTTPS://CALIFORNIALEMONLAWGROUP.COM/2017-FORD-FOCUS-NEW-LOOK-SAME-PROBLEMATIC-TRANSMISSION/ I AM POSSITIVE I AM NOT THE ONLY ONE AND THIS SHOULD BE INVESTIGATED. I WISH SOMETIMES I COULD JUST RETUR OR GET ANOTHER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111294July 14, 2018
FUEL/PROPULSION SYSTEM
WHEN YOU STEP ON GAS PEDAL IT ISATATES AND RPM JUMPS UP AND IT SHAKES BEEN DOING IT SENSE I BOUGHT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111114July 13, 2018
STRUCTURE:BODY
THE PASSANGER REAR DOOR HANDLE ASSEMBLY HAS COME APART, THERE IS ONLY 12 THOUSAND MILES ON THIS VEHICLE, THE VEHICLE WAS PARKED, WENT TO OPEN REAR DOOR AND THE SMALL PIECE IN THE BACK CAME COMPLETELY OFF AND THEN REST OF THE HANDLE IS VERY LOOSE BUT STILL ATTACHED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109786July 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHEN I CUT OFF THE CAR AND HEN GOT BACK IN EVERYTHING WAS DEAD NOTHING WOULD COME ON WOULD NOT EVEN COME OUT OF PARK IT WOULD NO DO ANYTHIMG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102920June 20, 2018
UNKNOWN OR OTHER
RADIATOR SHUTTER STAY CLOSED AND CAR OVERHEATS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098678May 29, 2018
POWER TRAIN
TRANSMISSION RECALL AND BUYBACK.TRANSMISSION PROBLEMS, TOOK TO REDWOOD FORD FOR REPAIRS. TRANSMISSION RECALLED AND QUALIFIED FOR BUY BACK AFTER WE MOVED. CASE WORKER SENT PAPERWORK AND CHECK TO SANDERSON FORD IN HEALDSBURG. SANDERSON REFUSED TO PROCESS BUYBACK. TRANSMISSION STILL ACTING UP. CASEWORKER SENT PAPERWORK TO REDWOOD FORD IN UKIAH. 3 WEEKS LATER REDWOOD FORD SAYS THEY HAVE PAPERWORK BUT NO CHECK. CASEWORKER SAID SHE HAD CHECK SENT 3 WEEKS AGO. MESSAGES LEFT WITH CASEWORKER AND OTHER COMPLAINT DEPARTMENTS IN FORD CORPORATION WITH NO RESPONSE. TRANSMISSION WORSE. CAR WILL NOT ALWAYS ACCELERATE WHEN PEDAL PUSHED DOWN. BEEN WORKING WITH FORD CASEWORKER FOR MANY MONTHS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096884May 19, 2018
POWER TRAIN
CLUTCH PEDAL STUCK TO THE FLOOR AT INTERSECTION WHILE VEHICLE WAS STOPPED AND READY TO ENGAGE FIRST GEAR TO GO. ANOTHER DRIVER HELPED ME PUSH MY CAR TO THE SIDE OF THE ROAD. KEPT PUSHING CLUTCH BUT IT WOULD NOT COME BACK TO REGULAR POSITION. I WAS ABLE WITH MY HAND AFTER GETTING OUT IF THE CAR TO PULL THE CLUTCH PEDAL FORWARD AND IT WORKED AFTER THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092382May 8, 2018
STRUCTURE:BODY
THE TRUNK OPENS ON ITS OWN WELL DRIVING THE BACK UP CAMERA DOESN'T WORK AND THE CAR JERKSWELL SHIFTING WELL DRIVING ON HIGHWAY AND STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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