Ford Focus Complaints (2003)

977 consumer complaints on file.

#10025586July 7, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
I CURRENTLY HAVE 7000 MILES ON MY FOCUS. THE FUEL PUMP HAS BEEN REPLACED 3 TIMES THE FUEL RAIL PRESSURE SENSOR HAS BEEN REPLACED. ITS IN THE SHOP AGAIN. CAR STALLS CONSTANTLY. LOTS OF EXCUSES, NO SOLUTIONS. CURRENTLY RESEARCHING LEMON LAW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020310July 3, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), EXTERIOR LIGHTING:BRAKE LIGHTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING THE VEHICLE STALLED. THE CONSUMER RESTARTED THE VEHICLE BUT SOON AFTER THE VEHICLE STALLED AGAIN. AFTER DOING THIS FOR THE FOURTH TIME THE VEHICLE WAS TOWED TO THE DEALERSHIP. IT WAS DETERMINED THAT THE PCM FAILED. THE LEFT BRAKE LIGHT BULB BURNED OUT. THE POWER DOOR LOCKS WERE INOPERATIVE. *NLM *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025195June 30, 2003
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE REPEATEDLY STALLS OR RUNS COARSE WHEN COLD. VEHICLE MISSES REPEATEDLY. THIS HAS NOW OCCURED 7 TIMES IN TWO WEEKS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023798June 26, 2003
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2003 FORD FOCUS SVT. (850 MILES) CAR HAS A HIGH SPEED SURGE AND A BAD MISS OFF THE LINE. NO MATTER HOW MUCH YOU PLAY WITH THE CLUTCH PEDAL AND THE GAS THE CAR ALWAYS FALLS ON ITS FACE THEN PICKS BACK UP.(REALY BAD WHEN ITS COLD) ITS BEEN AT THE DEALERSHIP 3 TIMES. THE 1ST TIME THEY SAID IT WAS A PINCHED FUEL LINE AND THE GAS TANK HAD TO BE DROPED. 2ND TIME WAS THE SAME A PINCHED FUEL LINE. AND NOW THE 3RD TIME THEIR TELLING ME THAT IM NOT THE ONLY ONE WITH THE PROBLEM AND JUST WAIT TILL FORD FIGURES IT OUT. IM PRETTY SURE IT HAD NOTHING TO DO WITH THE FUEL LINE.(WHO KNOW HOW LONG I WILL HAVE TO DEAL WITH FORD ON THIS MATTER). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024911June 25, 2003
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
CONSUMER STATES THAT THE SECOND ROW MIDDLE SEAT BELT BUCKLE BECAME UNLATCHED WHEN DRIVER SLAMMED ON THE BRAKES CAUSING THE CHILD SEAT TO BE TRHOWN INTO THE BACK OF FRONT SEAT .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021267June 8, 2003
WHEELS
WHEEL WAS DAMAGED ABOUT A MONTH AGO. DEALERSHIP FOUND WHEEL WAS CONSIDERED BY FORD TO BE A PRODUCTION ONLY PART AT THIS TIME. THE WHEEL WON'T BE AVAILABLE TO THE PUBLIC OR DEALERSHIPS UNTIL OCTOBER. NEEDLESS TO SAY THE SPARE WON'T WAIT UNTIL OCTOBER. CONSUMER CONTACTED FORDS CUSTOMER SERVICE CENTER AND WAS TOLD THAT THERE WAS NOTHING THEY COULD OR WOULD DO TO HELP. THIS IS A MAJOR SAFETY ISSUE AS CONSUMER WAS FORCED TO DRIVE ON A SPARE FOR A PROLONGED PERIOD OF TIME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021883May 29, 2003
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING CONSUMER APPLIED BRAKE AND THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. PLEASE FILL IN ADDITIONAL INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020396May 22, 2003
ELECTRICAL SYSTEM
THE VEHICLE STALLED WHILE DRIVING. THE PROBLEM WAS DUE TO A FAULTY POWER MODULE, WHICH WAS CHANGED BY THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016807April 30, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SUDDENLY DROPS DOWN ONE OR TWO GEARS, CRUISE CONTROL KICKS OFF, TRANSMISSION TROUBLE LIGHT IN DASH COMES ON, THEN GOES AWAY, DEALER CHECKED ON 04/28/03 AND FOUND NO CAUSE CODE, DEALER PERFORMED FLUID PUMP CHECK AND TESTED OK, TRANSMISSION DID THE SAME THING AGAIN ON 04/29/03. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017583April 25, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION MADE A "SHUTTERING AND FLIPPING" SOUND WHILE IN REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE TRANSMISSION WAS REPLACED, HOWEVER THE VEHICLE CONTINUED TO EXPERIENCE THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008256February 28, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WHILE DRIVING HOME FROM A DOCTOR'S APPOINTMENT MY 2003 FORD FOCUS STALLED AND WOULD NOT RESTART. AFTER 3 TRIES THE CAR FINALLY RESTARTED AND I DROVE IT TO THE DEALERSHIP TO HAVE IT REPAIRED. THEY SAID THE MASS AIR FLOW SYSTEM WAS BAD AND WOULD HAVE TO BE REPLACED. THE CAR ONLY HAS 1500 MILES ON IT AND IS LESS THAN 2 MONTHS OLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008255February 28, 2003
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
AFTER FORD BOUGHT BACK MY 2002 LEMON AND EXCHANGED IT FOR A 2003, THE TRUNK LATCH BROKE ON THE CAR. THE TRUNK OPENED ON ITS OWN WHILE DRIVING. IT IS CURRENTLY IN FOR REPAIR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10008952February 20, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED, WHICH CAUSED CONSUMER TO LOSE SLIGHT CONTROL OF THE VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007553February 15, 2003
SEATS
A STOPPED 2003 FOCUS SEDAN WAS REAR-ENDED AT A TRAFFIC LIGHT BY A MAZDA 626 RESULTING IN LIMITED FLEXIBLE BUMPER DAMAGE TO THE FORD FOCUS, BUT SUBSTANTIAL SPINAL DAMAGE TO THE HEALTHY, 22 YEAR OLD DRIVER WHO WAS SECURELY SEAT-BELTED INTO THE DRIVER'S SEAT. WHAT WAS LACKING IN THE SEAT DESIGN TO PROTECT THE DRIVER FROM SUCH INJURIES?
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10007554February 15, 2003
SEATS
SEDAN WAS REAR-ENDED RESULTING IN LIMITED FLEXIBLE BUMPER DAMAGE. SUBSTANTIAL SPINAL DAMAGE TO THE HEALTHY, 22 YEAR OLD DRIVER WHO WAS SECURELY SEAT-BELTED INTO THE DRIVER'S SEAT. WHAT WAS LACKING IN THE SEAT DESIGN TO PROTECT THE DRIVER FROM SUCH INJURIES? PH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10003000January 20, 2003
VISIBILITY:GLASS, SIDE/REAR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
AFTER LEAVING MY AUTO, I RETURNED TO FIND THE REAR WINDOW SHATTERED, BUT IN TACT/IN PLACE. THERE NO SIGNS OF ANY IMPACT OR ATTEMPTED ENTRY. THE POLICE WERE CALLED AND THEY SAID THEY COULD NOT FIND ANY EVIDENCE OF ANYTHING STRIKING THE WINDOW AND APPEARED IT MIGHT BE A FAULTY WINDOW. UPON BRINGING IT TO THE DEALER'S SEVICE SHOP, THE MANAGER SAID HE WOULD NOTIFY HIS FORD REP OF THIS PROBLEM. HE SAID NORMALLY THEY WOULD NOT DO ANYTHING BUT SINCE THE AUTO WAS SO NEW, HE WOULD TRY TO SEE WHAT HE COULD DO. UPON INVESTIGATING IF THERE WAS A FORD RECALL OR SIMILAR REGARDING THIS PROBLEM, I CAME ACCROSS AT LEAST ONE OTHER OCCASSION WHERE THE WINDOW JUST SHATTERED AND WAS REPLACED BY FORD UNDER WARRANTY. THE INDIVIDUAL SAID FORD CLAIMED IT WAS DUE TO WELDING IRREGULARITIES AND SUCH. WHEN I WAS SPEAKING TO THE SERVICE MANAGER AT FORD, HE CLAIMED THAT THE 2003 FORD FOCUS REAR DEFROSTER WAS CHANGED AND THEY HAD GIVEN IT A HIGHER AMP TO MAKE IT HOTTER. SINCE IT HAS BEEN ABOUT 6 DGREES OUTSIDE, IT COULD HAVE BEEN HOT AND SHATTERED WHEN COOLING QUICKLY - HE DID NOT KNOW AND WAS JUST SEARCHING FOR ANSWERS. REGARDLESS, THE AUTO HAD 440 MILES ON IT AND WAS ONLY ABOUT 10 DAYS OLD WHEN THIS OCCURRED. IT COULD HAVE BEEN SERIOUS IF THIS WINDOWED SHATTERED AND BLEW OUT WHILE DRIVING, POSSIBLY CAUSING HARM TO ANY PASSENGERS IN THE BACK - OR ANYWHERE FOR THAT MATTER. I BELIEVE THIS NEEDS TO BE CHECKED OUT TO PREVENT ANY POSSIBLE HARM TO ANYONE. THE AUTO IS A 2003 FORD FOCUS SE SEDAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8022325November 6, 2002
SUSPENSION
THE VEHICLE VIBRATES WHILE TRAVELING SPEED 40 TO 50MPH. DUE TO BAD SUSPENSION REAR OF VEHICLE WOBBLES. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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