Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11257757September 24, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED AND THE VEHICLE MOVED SLOWLY. THE CONTACT CALLED CIOCCA FORD OF QUAKERTOWN (321 S WEST END BLVD, QUAKERTOWN, PA 18951, (215) 536-8600) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS TOWED TO CIOCCA FORD WHERE IT WAS DIAGNOSED THAT THE CLUTCH, GASKET CYLINDER, TIE ROD, IN AND OUT LUG NUTS SPLASH GUARDS, GASKET VALVE COVER, LOWER CONTROL ARM AND BUSHING, OIL PAN GASKET, POLLEN FILTERS, AIR FILTER ELEMENT, ALL FOUR TIRES, WIPERS, AND THE BATTERY CABLE NEGATIVE AND POSITIVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,664.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257844September 24, 2019
STEERING
MY 2012 FORD FOCUS IS DISPLAYING ON THE DASH "STEERING ASSIST FAULT, REQ'D SERVICE". BOTTOM LINE, THE POWER STEERING IS GONE. CAN BARELY MAKE ANY TURNS OR PARK. THIS DISPLAY HAS COME UP SEVERAL DIFFERENT TIMES IN ABOUT A YEAR AND A HALF, MAYBE TWO YEARS BUT THEN I TURNED THE CAR OFF AND THE DISPLAY DISAPPEARED AND EVERYTHING WAS OK. I ASKED FORD MECHANICS ABOUT THIS BUT THEY SAID UNLESS THE PROBLEM IS PRESENT WHEN I HAD THE CAR IN FOR OTHER SERVICE THEY COULD NOT DO ANYTHING ABOUT IT. THIS TIME, THE DISPLAY HAS NOT GONE AWAY AND STEERING IS EXTREMELY DIFFICULT. I HAVE BEEN ON MANY AUTOMOBILE FORUMS ON THE INTERNET AND IT SEEMS LIKE THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS 2012. A LOT OF OTHERS HAVE SUFFERED THE SAME THING. WITH THIS PROBLEM SO COMMON, THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257885September 24, 2019
UNKNOWN OR OTHER
WHILE DRIVING FORD FOCUS ELECTRIC, CAR ALERTED ME TO STOP SAFELY NOW, WHILE DRIVING IN TRAFFIC WITHOUT ANY PRIOR WARNING. TYPICALLY THIS OCCURS WHEN THERE IS AN ISSUE WITH THE CAR AND IT WAS UNEXPECTED WHILE DRIVING IN TRAFFIC. THE DEALER WHILE WORKING WITH FORD DETERMINED THAT THE BATTERY NEEDED TO BE REPLACED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257447September 23, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 25 MPH, THE STEERING LOST POWER AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HILLER FORD (414-425-1000, LOCATED AT 6455 S 108TH ST, FRANKLIN, WI 53132) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE TECHNICIAN ALSO DIAGNOSED THAT A FRONT END ALIGNMENT WAS NEEDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS INFORMED TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11257096September 21, 2019
STEERING
IT HAS ONLY BEEN A MONTH SINCE I BOUGHT MY FORD FOCUS. AND MY STEERING WHEEL LOCKED ITSELF 6 TIMES ALREADY. I AM TERRIFIED OF DRIVING IT ANYWHERE. I READ STORIES ABOUT PEOPLE GETTING INTO ACCIDENTS WHEN THEIR STEERING WHEEL LOCKED ITSELF. IT ONLY HAPPENS TO ME WHEN I AM IN THE PARKING LOT, BUT I AM SCARED OF WHAT WOULD I DO IF THE WHEEL LOCKS ITSELF WHEN I AM DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256881September 20, 2019
POWER TRAIN
THE FORD FOCUS TRANSMISSION/CLUTCH SYSTEM IS DANGEROUS TO BOTH THE OPERATOR AND OTHER DRIVERS ON THE ROAD. ALL FORD FOCUS/FIESTAS WITH THE DPS6 TRANSMISSION SYSTEMS SHOULD BE IMMEDIATELY RECALLED AND REMOVED FROM UNITED STATES' ROADWAYS. THE OWNERS OF THESE VEHICLES SHOULD BE REIMBURSED THE COST THEY PAID FOR THE VEHICLES AT THE EXPENSE OF FORD MOTOR COMPANY. THE INCONSISTENCIES IN ACCELERATION AND MAINTAINING GEAR ARE ENDANGERING LIVES. THE LONGER THESE MODELS STAY ON THE ROAD, THE MORE LIKELY THEY ARE TO FAIL. SINCE FORD IS NO LONGER REPLACING/REPAIRING THESE ISSUES, PEOPLE ARE BEING FORCED TO DRIVE DEFECTIVE CARS THAT CAN FAIL WITHOUT ANY NOTICE. PLEASE DO THE RIGHT THING AND RECALL THESE VEHICLES IMMEDIATELY. MY VEHICLE HAS HAD THE CLUTCH SYSTEM REPLACED 5 TIMES IN ONLY 62,000 MILES. THE TRANSMISSION IS NOW SLIPPING AGAIN BUT FORD REFUSES TO REPAIR IT FURTHER. I AM NOW DRIVING A VEHICLE THAT IS CONSIDERED DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256845September 20, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
19S22 RECALL. I WAS DRIVING HOME FROM PORT HURON TO CLINTON TOWNSHIP. MY CAR WENT FROM 70 MPH HOUR ON THE FREEWAY TO 35 MPH. ABSOLUTELY NO WARNING. I CANNOT ACCELERATE MORE THAN 35 MPH. THE VERY NEXT MORNING I BROUGHT MY CAR INTO THE FORD DEALERSHIP AT 9 MILE IN HARPER BECAUSE THE SAME PROBLEM HAD OCCURRED MONTHS BEFORE IN MAY. I TOLD HER THAT SAME THING HAPPENED BEFORE MY CAR IS NOT ACCELERATING MY RPM SHOT UP AND I CANNOT GO ANYWHERE SO SHE ASKED ME TO BRING IT IN I DID I ASKED HER ABOUT THE OUTSTANDING RECALL ON THE CAR SHE TOLD ME THAT HER GUYS FORGOT TO LOOK AT IT. FORD HAD MY CAR FOR A WEEK I LOST MY JOB AND I ALSO DO LIFT ON THE SIDE SO I'M OUT $1200 JUST IN THE WEEK. THEY CALLED ME, AND SAID ITLL COST AROUND $2K FOR THE CLUTCH SYSTEM. THAT'S FUNNY BECAUSE I DON'T USE THE MANUAL SIDE OF THE CAR BUT APPARENTLY IT'S BUILT INTO THE TRANSMISSION. SO AGAIN I ASKED ABOUT THE RECALL. IT CLEARLY STATES ON YOUR WEBSITE THAT IF FORD HAS TO DO THE RECALL AND THERE'S ANY OTHER REPAIRS THAT NEED TO BE DONE WITH FOR THE CAUSE OF ALL OF THIS THAT THE PARTS AND LABOR ARE FREE. THEY CHARGED MY DAD'S CREDIT CARD $1938.78. I ASKED HER AGAIN BUT THERE WAS A RECALL DOWN ON THE CAR SHE SAID OH WELL WE DID THE RECALL AND THAT WAS FOR THE PURGE VALVE I SAID OK WELL WHERE IS THAT LOCATED SHE TOLD ME WAS IN THE ENGINE SO YOU DIDN'T DO THE RECALL 1ST YOU JUST WENT STRAIGHT FOR THE CLUTCH? THEN YOU'RE TELLING ME THAT HAD NOTHING TO DO WITH IT WELL HOW DO WE KNOW NOW AFTER HE TOOK THE 2000 AND EVEN ADMITTED THAT YOU DIDN'T DO THE RECALL 1ST GEAR WENT STRAIGHT TO THE CLUTCH SYSTEM SO IF YOU WOULDN'T DID THE RECALL 1ST I WOULDN'T HAVE BEEN OUT $2000 IF YOU JUST DID YOUR JOB. THEN I PICK UP THE CAR. AND THE SAME THING HAPPENED AGAIN, AND THE CHECK ENGINE LIGHT CAME ON. SO AGAIN I HAD TO DROP IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256853September 20, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
TAKARA RECALL THERE IS A "STEERING ASSIST FAULT" MESSAGE THAT COMES RANDOMLY. THE STEERING IS REALLY TOUGH TO MOVE WHILE DRIVING, WENT TO SEE IF THEY HAD ANY SAFETY RECALLS ON IT BUT THERE ISN'T. THIS HAS HAPPENED MULTIPLE TIMES RANDOMLY WHILE I WAS DRIVING AND IS NOT VERY SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256578September 19, 2019
STEERING
WHEN I WENT TO LEAVE MY PARKING SPOT, I HAD ZERO POWER STEERING AND A WARNING LIGHT ON THE DASH. NO WARNING, IT WAS FINE WHEN I PARKED IT 4 HOURS EARLIER. NOW, THE DEALER SAYS I NEED AN ENTIRE NEW RACK AND PINION TOTALING $1,560 WITH LABOR. WHY IS THIS NOT A RECALL WITH ALL OF THESE COMPLAINTS? COULD THIS ALSO CAUSE THE TERRIBLE VIBRATION IN THIS CAR I'VE FELT SINCE WE BOUGHT IN APRIL? I'VE HAD IT BACK TO THE DEALER 3 TIMES AND THEY CAN'T FIND IT WHEN THEY TEST DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256731September 19, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
STILL HAVING ISSUES WITH THE TRANSMISSION, SHUDDERING IN LOWER GEARS, JERKS AND LUNGES. SOMETIMES THE RPM'S FLUCTUATE. ALSO NEED TO BRING BACK IN FOR SERVICE FOR THE FUEL GAUGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256729September 19, 2019
STEERING
WHILE DRIVING CAR AT APPROXIMATELY 45 MPH WHILE IN A CURVE THE STEERING ASSIST QUIT WORKING. IT WAS VERY HARD TO STEER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11256053September 17, 2019
UNKNOWN OR OTHER
'TAKATA RECALL' I WAS DRIVING AND IN THE MIDDLE OF THE ROAD ON WATT AVE AND THE CAR WENT FROM 45MILES TO 0 IN SECONDS ON A GREEN LIGHT AND I GOT HIT BY THE CAR BEHIND ME,WAS BARELY MOVING A LIGHT CAME ON THE CAR SAYING 'TRANSMISSION MALFUNCTION SERVICE NOW'
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11256171September 17, 2019
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE VEHICLE HESITATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO FORD OF MURFREESBORO (1550 NW BROAD ST, MURFREESBORO, TN 37129, (615) 713-1436) FOR UNKNOWN REPAIRS TO THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255949September 16, 2019
FUEL/PROPULSION SYSTEM
NHTSA SAFETY RECALL NOTICE 18S32/NHTSA RECALL 18V-735 I TRIED TO TAKE MY CAR INTO THE LOCAL POCATELLO,IDAHO 83201 DEALER COURTESY FORD TO GET THESE DEFECTIVE PARTS REPLACED. THEY HAD MY CAR FOR 5HRS, JUST STARTED TO REPROGRAM THE COMPUTER SYSTEM AND REFUSED TO REPLACE THE PARTS. I HAD APPROX. 1YR AGO A STALL PROBLEM WHEN I WAS DRIVING THIS CAR FROM POCATELLO TO BURLEY APPROX. 120MI. THE CAR FUNCTIONED FINE ON THE WAY TO BURLEY BUT STALLED OUT WHEN DRIVING BACK THE 120MI FROM BURLEY TO POCATELLO. THE SERVICE DEPARTMENT AT THE LOCAL FOR DEALERSHIP TOLD ME I HAD TO BRING MY CAR IN FOR AN INSPECTION TO DETERMINE IF I HAD A PROBLEM COVERED BY THE RECALL. AFTER 5HRS OF WAITING AND SEVERAL CALLS TO THE DEALERSHIP, I WENT AND PICKED UP MY CAR. THEY SAID THEY WERE IN THE PROCESS OF REPROGRAMMING MY CAR. WHY WOULD THEY DO THIS. THE RECALL SAYS THE DEFECTIVE PARTS SHOULD BE REPLACED AND THE SYSTEM UPDATED. I BELIEVE THIS DEALERSHIP IS TRYING TO CHEAT ME. I DON'T KNOW WHAT THEY DID TO MY CAR. THEY REFUSED TO FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255549September 16, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE VEHICLE STOPPED ABRUPTLY WHILE DRIVING AND LOST ELECTRICAL FUNCTION THE CONTACT WAS ALMOST INVOLVED IN A CRASH WHEN THE VEHICLE BECAME IMMOBILE THE CONTACT WAS CONCERNED FOR HER SAFETY WHILE DRIVING AT 70 MPH, THE TRANSMISSION NOT IN PARK WARNING LIGHT ILLUMINATED AND THE VEHICLE CAME TO AN ABRUPT STOP. THE CONTACT ALSO STATED THAT THE VEHICLE LOST ALL ELECTRICAL FUNCTION. THE VEHICLE WAS TOWED TO KNOX FORD LOCATED AT 461 S DIXIE BLVD, RADCLIFF, KY 40160, (888) 433-4805 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255587September 16, 2019
POWER TRAIN
HAD A 2012 FORD FOCUS, THAT WENT INTO WORLD FORD HERE IN PENSACOLA, FLORIDA FIVE TIMES DUE TO THE TRANSMISSION ISSUE. IT HAD STALED OUT ON US IN THE MIDDLE OF A VERY BUSY INTERSECTION, WITH OUR TWO GRANDCHILDREN, SEATING IN THE BACK... THEY ARE VERY DANGERS CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255317September 13, 2019
POWER TRAIN
HAVE TAKEN MY FOCUS FOUR TIMES TO FORD. TWICE FOR THE SHUDDERING THE CAR WAS DOING TO TUCKER FORD IN BRUNSWICK ME. AND NOW TWICE TO ROWE FORD IN AUBURN, ME. WHERE A NEW CLUTCH WAS PUT IN AND NOW THE MODULE THAT CONTROLS THE CLUTCH NEEDS TO BE REPLACED AND FORD WILL NOT COVER. THEY WANT 950.00 TO DO THE WORK AND I MAY GET MY MONEY BACK IN THE SETTLEMENT. THE CAR HAS BEEN THERE FOR A WEEK AND A HALF. I HAVE TAKEN PICTURES OF THE CODE FROM THE CAR AND ALL REPAIR RECORDS SINCE I FILED WITH THE SETTLEMENT GROUP. FORD IS MAKING THINGS EVEN MORE DIFFICULT TO DEAL WITH ANY CLUTCH ISSUES. THEY EVEN ADMIT THE ISSUES AND DO NOTHING AT THE DEALERSHIP. THEY ARE WAITING FOR THE CUSTOMER TOP GET MADE AND JUST PAY FOR THE REPAIR SO THAT THEY MAY NOT HAVE TO COVER IT IN THE END. THE CODE THAT CAME UP IS TRANSMISSION MALFUNCTION SERVICE NOW AND NO HILL ASST.. I WAS DRIVING ON A FLAT ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255371September 13, 2019
POWER TRAIN, FUEL SYSTEM, GASOLINE
I HAVE ALREADY HAD TO TAKE MY FORD FOCUS 2012 SE..I HAVE ALREADY HAD MY CAR CHECKED OUT FOR THE TRANSMISSION AND I FEEL LIKE IT'S STILL RUNNING POORLY I CAN HEAR THE TRANSMISSION STILL GETTING STUCK AND THE WORDS TRANSMISSION FAILURE HAS APPEARED ON MY DASHBOARD... NOW THE FUEL GAUGE IS DEFINITELY NOT WORKING...HAVE INVESTED TOO MUCH FOR THIS CAR ALREADY AS I AM LEASING AND I HAVE PAID 3XS THE AMOUNT THE CAR IS WORTH...AND NOW AFRAID ANYTHING CAN GO WRONG WHILE DRIVING THE CAR....WHAT CAN I DO?? SEEMS NO ONE HAS ANYTHING TO HELP ME...I HAVE ALWAYS TRUSTED FORD...NOW WHAT...AM I TO DIE IN THE CAR BEFORE IT WILL BE REPLACED...I HAVE PAID TOO MUCH TO WORRY LIKE THIS...MY FAMILY WILL NOT LET IT GO IF ANYTHING HAPPENS TO ME AS A RESULT OF THESE RECALLS THAT DO NOT GET FIXED...I'M GOING BACK TO THE DEALER AND SEE IF THEY WILL HONOR WHAT YOU SAY...I FEEL LIKE NO ONE IS CARING ABOUT THE STATE OF MY TRANSMISSION WHICH IS STILL NOT RIGHT. WHEN I DRIVE ON HIGH WAYS IT REVS TOLL HITS RIGHT GEAR AND PULLS CONSTANT ON REGULAR CITY STREETS..PLEASE TELL ME WHAT TO DO...I DON'T FEEL SAFE IN MY OWN VEHICLE...NOT ANYMORE..PLEASE HELP I'M 54 AND DO NOT HAVE MEANS TO START AGAIN...PLEASE HELP ME.*DT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255402September 13, 2019
ENGINE
THERE WAS MULTIPLE RECALLS ON THE CLUTCH FOR MY CAR. THE CLUTCH HAS BEEN CHANGED 3+ TIMES AND IT IS STILL BROKEN. AND FORD REFUSES TO FIX THE PROBLEM. THE CAR WILL SLIP GEAR WHEN DRIVING THEREFORE CAUSING THE CAR TO LOSE MOTION AND HAS ALMOST CAUSED MULTIPLE ACCIDENTS. THE CAR ALSO WILL NOT PICK UP SPEED DUE TO SLIPPING OF GEAR. THIS UNFIXED ISSUE HAS CAUSED ME END UP WITH NO CAR AND A NEWBORN BABY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255411September 13, 2019
POWER TRAIN
AFTER MULTIPLE TRANSMISSION VISITS THE VEHICLE IS GUZZLING GAS, STILL SHUDDERING WITH A LACK OF POWER. WE PRIMARILY ONLY DRIVE MY WIFE'S TRUCK SO WE DON'T GET STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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