Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11530383July 5, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine and high engine temperature warning lights illuminated. Additionally, the transmission experienced rough shifting and failed to shift into Sport(S) mode. The vehicle was taken to Auto Zone Auto Parts, where it was diagnosed that the clutch was engaged and the TCM needed to be replaced. The vehicle was then taken to an independent mechanic; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11530054July 3, 2023
STEERING
Driving down the windy mountain road and all power steering fails and the steering locks up and cause it to jerk hard. Can’t control vehicle at any speed. Not inspected but put on computer and it says steering module failure. 06/20/2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529041June 27, 2023
ENGINE
Transmission went out. 2016 ford focus are known for bad transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529229June 27, 2023
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
Transmission Fault Service Now warning light keeps coming on and off. I’ve taken it to multiple places to have it checked out and nobody can find and actual issues that would cause the transmission to fail. I got stuck in the middle of an intersection because the transmission randomly stopped. I’ve had to have it towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527856June 20, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle was jerking and hesitating. On another occasion, while driving at approximately 55 MPH, the transmission downshifted, and the vehicle stalled. The vehicle would no longer accelerate forward and failed to reverse. During the failure, the message "transmission fault" was displayed. The vehicle was towed to a local mechanic who diagnosed that the Transmission Control Module (TCM) was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527662June 19, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The speakers are making a LOUD POPPING AND CRACKING. This is now happening with the radio turned off, and no Bluetooth connected to it. It even sometimes does it when the car is completely turned off. This sounds to me like an electrical issue for one. For two, this is an extreme safety issue, especially when I am driving. The last time it happened, it sounded like gunshots going off that that’s how loud it was, when my car was turned off completely, and now I am suffering from extreme tinnitus. Next time this could actually explode my eardrums. I have heard this to be an issue for multiple of these vehicles yet there has not been a recall on whatever may be causing this?! THIS IS AN EXTREME HEALTH/AUDITORY/NEUROLOGICAL SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526843June 13, 2023
POWER TRAIN
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was jerking uncontrollably. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clutch. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and a case was opened. The failure mileage was 67,000. The contact wants to reimbursed for repairs to the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525879June 7, 2023
FUEL/PROPULSION SYSTEM, ENGINE
Almost a year ago I noticed my check engine light came on and so I checked the codes which is P1450 - Unable To Bleed Up Fuel Tank Vacuum - Ford - Powertrain. Everytime I fill the gas tank the engine studders and fails upon startup, usually on the 3 or 4th start the engine finally idle and I'm able to change gears. I thought this was the issue that was supposed to be resolved back in 2019 when I took my car into Ford to have the recall issue fixed. Well whatever they did back then didn't fix it and looks like I'm not the only one this is happening to.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525906June 7, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while her daughter was driving 55 MPH, the vehicle inadvertently lost motive power. The contact's daughter was able to maneuver the vehicle into a nearby parking lot, where the vehicle failed to shift into drive. No warning lights were illuminated. The vehicle was towed to the contacts home and later towed to the dealer to be diagnosed. The mechanic determined that the failure was with the transmission. The contact investigated and related the failure to Customer Satisfaction Program: 14M02 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523724May 24, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while at a stop light and attempting to accelerate, the vehicle failed to respond. The contact stated that several minutes later the vehicle lunged forward. The check engine warning light illuminated. The vehicle was taken to an independent mechanic for diagnostic test and the contact was informed that Trouble Code: P07A5 (Friction element B stick on and Transmission fault) was retrieved. The contact was referred to the local dealer for assistance. The dealer was contacted and stated that the vehicle needed to be diagnosed in house. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522236May 16, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The contact made a local dealer aware of the failure and was informed that the warranty had expired. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521980May 15, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that the transmission warning light was illuminated. The contact stated that the vehicle was sputtering while idling. The contact had to depress the accelerator pedal continually to prevent the vehicle from sputtering. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the automatic shifter needed to be replaced along with other unknown transmission parts. The vehicle was repaired; however, approximately 2-years later the failure reoccurred. The vehicle was returned to the dealer and the contact was informed that the repair needed to be performed a second time. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522048May 15, 2023
ENGINE
Water pump failed. This is the second time it happens. First time happened back in 2019 and it happened in the highway luckily, I was able to pull over and no accident happened as it was during high traffic flow. It was repaired by Ford but only because I had purchased a supplemental repair package thru Ford Focus when I signed the purchase agreement. Then another issue occurred with the thermostat and it was repaired as well thru the supplemental because they didn't cover it. I leaned that day that the water hoses were damaged as well, which it was due to the prior issue with the water pump but Ford did not fix it as they said it was not covered, I argued that the problem happened because it the water pump and thermostat going bad, a chain reaction, yet they didn't want to fix it unless I paid over $1300. Now the water pump went bad again and the dealer didn't take responsibility of the issue. I was told I have to pay out of pocket.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521820May 13, 2023
POWER TRAIN:CLUTCH ASSEMBLY
Car jerks and shakes/ will suddenly stop in the middle of traffic. This is especially dangerous if you are making a left or right and the car suddenly stops, which has happened
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521124May 9, 2023
POWER TRAIN
The contact’s daughter owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521247May 9, 2023
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact used a portable scanner and retrieved DTC codes regarding the fuel rail pressure - Low. The contact’s husband replaced the canister purge valve (CPV); however, the contact stated that the failure reoccurred, and the vehicle was jerking, and losing motive power, and hesitating to restart. The vehicle was diagnosed again, and the contact retrieved fault codes for the fuel rail system again. The vehicle was then taken to a local dealer, where it was diagnosed that the fuel pump needed to be replaced. The contact's husband completed the repair; however, the contact stated that after refueling and driving at an undisclosed speed, the low fuel warning light illuminated. The contact referenced the failures to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520080May 2, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle was jerking abnormally. The contact stated that the failure had been reoccurring while driving and occurred increasingly while driving at low speeds. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the dual transmission clutch had failed and needed to be replaced. The contact was provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520129May 2, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving from a complete stop, the vehicle shuddered. There was no warning light illuminated. The contact stated that the failure had been occurring while driving from a complete stop. The vehicle was taken to the dealer, where the transmission clutch assembly was replaced approximately four times; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519873May 1, 2023
POWER TRAIN
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, an unknown transmission warning light appeared on the instrument panel; the vehicle began to stall and hesitate upon depression of the accelerator pedal. The vehicle was taken to a dealer where the clutch assembly was replaced. A few months later, the contact stated that the vehicle failed reverse while in the reverse(R) position. The vehicle was taken back to the dealer where the transmission clutch assembly was replaced a second time. Once the vehicle was picked upon from the dealer, the failure persisted with the transmission warning light on the instrument panel. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 119,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518810April 25, 2023
ENGINE, POWER TRAIN
I was driving and the car started running hot. The overheating warning came on and said to pull over safely. I was not in an area where I could stop. The light eventually went off and the temp went back to normal. There are no noticeable leaks. The car has also been shifting hard, sputtering during acceleration, and revving really high. I think there needs to be a recall issued immediately. I'm only at 56k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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