Ford Focus Complaints (2002)

971 consumer complaints on file.

#10172282October 31, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
(1) VEHICLE WITH APPROXIMATELY 40K MILES EXHIBITED HARD STARTING AND OCCASIONAL STUMBLE FOR 6-8 WEEKS. (2) FAILURE WAS CLOGGED FUEL PUMP AND VEHICLE WOULD NOT START. (3) CORRECTION WAS REPLACEMENT OF FUEL PUMP WITH UPDATED UNIT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171625October 23, 2006
ELECTRICAL SYSTEM:IGNITION
THE KEY STOPPED TURNING THE IGNITION SWITCH. THE CAR CANNOT BE STARTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10171080October 17, 2006
STRUCTURE
WATER LEAKS INTO PASSENGER SIDE FLOOR BOARD EVERYTIME IT RAINS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170784October 13, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON NORMAL ROAD CONDITIONS, POOR BRAKING ACTION WAS NOTICED. THERE WAS NO WARNING LIGHT ILLUMINATED TO ALERT THE DRIVER. THE CONTACT NOTICED A PRESENCE OF HYDRAULIC FLUID IN THE DRIVER SIDE CARPET. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, WHO DETERMINED A LEAK FROM THE CLUTCH MASTER CYLINDER, WHICH WAS LOCATED INSIDE THE VEHICLE. THE CLUTCH MASTER CYLINDER AND THE BRAKE MASTER CYLINDER, LOCATED IN THE ENGINE COMPARTMENT HAD A COMMON RESERVOIR. THE CLUTCH MASTER CYLINDER AFFECTED THE FLUID LEVEL OF THE BRAKE MASTER CYLINDER. THE DEALERSHIP INDICATED THERE WAS NO RECALL FOR THIS DEFECT. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. UPDATED 02/06/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170211October 7, 2006
ELECTRICAL SYSTEM:IGNITION
MY IGNITION SWITCH HAS BEEN GIVING MY DAUGHTER PROBLEMS AND NOW STOP WORKING ALL TOGETHER. I HAVE HEARD SIMILAR COMPLAINTS WITH THIS CAR FORD FOCUS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10170177October 6, 2006
ELECTRICAL SYSTEM:IGNITION
AFTER THE KEY IS INSERTED INTO THE IGNITION, IT WILL NOT TURN DESPITE ANY WIGGLING OF THE STEERING WHEEL, STEPPING ON THE BRAKES, BEGGING, OR PLEADING. IT HAS BEEN DIFFICULT TO TURN BEFORE AND WE HAVE SUCCESSFULLY MADE IT TURN, BUT HAS NEVER LEFT US STRANDED UNTIL NOW. MY HUSBAND IS STRANDED AS I WRITE THIS WAITING FOR SOMEONE TO COME PICK HIM UP FROM A RESTAURANT. WE HAVE NO WAY OF OPERATING THE VEHICLE. WE WILL HAVE TO HAVE IT TOWED TO THE DEALERSHIP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169946October 4, 2006
VEHICLE SPEED CONTROL
THE SPEEDOMETER ON MY 2002 FORD FOCUS SUDDENLY DROPS TO ZERO. IT OFTEN TAKES SEVERAL MINUTES TO RESET AND OFTEN DOES THIS REPEATEDLY. IT HAS BEEN HAPPENING WITH INCREASING FREQUENCY THIS STARTED AFTER THE WARRANTY EXPIRED BUT IT IS A SAFETY ISSUE THAT FORD KNOWS ABOUT AND WILL NOT CORRECT. THEY CLAIM THAT I MUST REPLACE THE ENTIRE EXPENSIVE INSTRUMENT CLUSTER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169568September 29, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION SLIPS AND SHIFTS EXTREMELY ROUGH. OTHER TIMES WHEN THE TIMES COMES FOR THE TRANSMISSION TO SHIFT, THERE IS GREAT HESITATION. AT TIMES IT DOESN'T CHANGE UNTIL THE VERY LAST HIGH RPM. THE SHIFTING PATTERNS HAVE BEEN OFF COMPLETELY. HORSE POWER AS WELL AS TORQUE ARE LOST DUE THE FAULTY SHIFTING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10169313September 26, 2006
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, THE FRONT DRIVER'S AIR BAG DEPLOYED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER, WHO DETERMINED THAT THE AIR BAG SENSOR/CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALSO NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168220September 14, 2006
ELECTRICAL SYSTEM:IGNITION
STARTING HAVING DIFFICULTY TURNING MY KEY IN IGNITION FOR 2 DAYS. ON THE THIRD DAY THE KEY WOULD NOT TURN AT ALL. HAD TO HAVE CAR TOWED TO A REPAIR FACILITY AND THE ESTIMATED BILL IS $350.00 DUE SOMETIME TODAY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10168195September 13, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATOR ON THE REAR WINDOW ON THE PASSENGER SIDE OF MY WIFE'S 2002 FORD FOCUS BROKE WHEN SHE ATTEMPTED TO ROLL THE WINDOW DOWN USING THE ELECTRICAL CONTROLS. ONCE THE WINDOW WAS ROLLED DOWN, IT WOULD NOT ROLL UP. THE PARTS MANAGER AT THE FORD DEALER INFORMED ME THAT ALL OF THE REAR PASSENGER SIDE WINDOW REGULATORS OF THE 2002 FORD FOCUS' BREAK. THIS IS DANGEROUS BECAUSE A SMALL CHILD COULD FALL OUT OF THE VEHICLE. ADDITIONALLY, SINCE THE WINDOW CANNOT ROLL UP, IF IT IS RAINING VISIBILITY OUT OF THE REAR WINDOW IS NIL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167701September 8, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WITHOUT WARNING, THE VEHICLE WOULD NOT START AND WAS TOWED TO THE DEALERSHIP WHO DETERMINED THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WORKED PROPERLY FOR TWO YEARS, AND THEN THE VEHICLE WOULDN'T START. AFTER AN HOUR OF TRYING, THE VEHICLE STARTED AND WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167574September 7, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK CYLINDER FAILED FOR A SECOND TIME SINCE 9/16/04. HAD TO BE REPLACED BY DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167422September 5, 2006
ELECTRICAL SYSTEM:IGNITION
FAULTY IGNITION; HAD TO CALL LOCKSMITH MOBILE AND GET WHOLE CYLINDER REPLACED. JUST LIKE MANY OTHER OCCURRENCES I'VE READ UP ON, KEY WOULD NOT TURN. WAS TOLD THIS WAS A VERY PREVALENT PROBLEM WITH THIS MODEL. IN THE WEEKS LEADING UP TO THE REPLACEMENT, I FOUND THE KEY WAS INCREASINGLY HARDER AND HARDER TO TURN AND START THE CAR; IT WOULD TAKE AN EXTRA LITTLE TUG TO START. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167055August 30, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SERVICE BRAKES, HYDRAULIC, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, TIRES, AIR BAGS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
I HAVE A 2002 FORD FOCUS ZX5 THAT IS WELL MAINTAINED. WITHIN THE FIRST 2-3 YEARS, I HAVE HAD TO REPLACE THE FRONT BRAKES AND ROTORS. IN 2004 I HAD TO REPLACE THE BATTERY. IN 2005 I HAD TO REPLACE THE RIGHT REAR WINDOW MOTOR. PRESENTLY THE LEFT REAR WINDOW MOTOR ISN'T WORKING; THE WINDOW WILL NOT GO UP. THE REAR FRONT WINDOW IS NOT WORKING PROPERLY AND THE AIR BAG LIGHT COMES ON EACH TIME THE CAR IS STARTED AND STAYS ON. THE CD PLAYER HAD TO BE REPLACED IN 2005. IN 2006 ALL FOUR TIRES HAD TO BE REPLACED BECAUSE OF FACTORY DRY ROT. I REGULARLY SERVICE AND MAINTAIN THE CAR, AND HAVE APPROXIMATELY 28,000 MILES ON IT. I TAKE EXCELLENT CARE OF MY VEHICLE AND FEEL THIS CAR IS NOT MADE WITH QUALITY PARTS AND THAT IT IS NOT SAFE. ALTHOUGH I DRIVE AT NORMAL SPEEDS, IT DOES NOT GET THE MILEAGE STATED ON THE STICKER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166069August 20, 2006
ELECTRICAL SYSTEM:IGNITION
MY PROBLEM IS WITH MY 2002 FORD FOCUS. THE IGNITION AND STEERING WHEEL CONSTANTLY LOCK UP AND MAKE IT IMPOSSIBLE TO START THE CAR. THIS HAS BEEN HAPPENING FREQUENTLY FOR THE PAST 4 MONTHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165981August 18, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT START ON THREE DIFFERENT OCCASIONS. A NEW BATTERY WAS INSTALLED BUT THE PROBLEM PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHO DETERMINED THE BATTERY CONNECTOR CABLE TO THE MOTOR WAS THE SOURCE OF THE PROBLEM AND A NEW CONNECTOR WAS INSTALLED. THE CONTACT WAS AWARE OF RECALL #02V288000, PERTAINING TO THE ELECTRICAL SYSTEM:BATTERY:CABLES WHICH DESCRIBED THE VEHICLE'S ELECTRICAL DEFECT. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 8/31/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165889August 17, 2006
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH REAR WINDOWS STOPPED WORKING, GETTING STUCK ALL THE WAY DOWN, LEADING TO AN UNSAFE ENVIRONMENT FOR SMALL CHILDREN OR ANIMALS. REAR DRIVER WINDOW FAILED IN MAY 2006 AND WAS REPAIRED BY A FORD DEALERSHIP. REAR PASSENGER WINDOW FAILED AUGUST 17, 2006. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165697August 16, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THE VEHICLE HAD PROBLEMS WITH THE ELECTRICAL SYSTEM WHILE DRIVING 35 MPH. THE VEHICLE STOPPED AND COULD NOT BE RESTARTED AFTER NUMEROUS ATTEMPTS, NEITHER THE AIR CONDITIONER NOR THE POWER WINDOWS WORKED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP SEVERAL TIMES BUT COULD NOT DUPLICATE THE PROBLEM. THE CONTACT EXPRESSED THAT THE ELECTRICAL PROBLEM WAS GETTING WORSE BECAUSE THE VEHICLE WAS NOT GETTING THE NECESSARY POWER AND BECAME SLOWER. THERE WAS NOT A REGULAR RESPONSE WHEN THE GAS PEDAL WAS DEPRESSED HARD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165630August 16, 2006
ELECTRICAL SYSTEM:IGNITION
2002 FORD FOCUS, THE VEHICLES IGNITION CYLINDER WILL NOT TURN. I CAN PLACE THE KEY IN THE IGNITION BUT IT WILL NOT TURN TO START THE VEHICLE. THIS HAPPENED THREE OR FOUR TIMES BUT I WAS ABLE TO GET THE KEY TO TURN, BUT THIS TIME I COULDN'T AND I AM TOWING IT TO THE DEALER TO HAVE THE IGNITION CYLINDER REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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