Ford Focus Complaints (2017)

907 consumer complaints on file.

#11547323September 29, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ford Focus. The contact stated when the vehicle was started, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the purge valve needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 44,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546342September 25, 2023
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that while attempting to shift the vehicle into gear, the transmission erroneously shifted into neutral instead. The transmission fault message was displayed. While the vehicle was idling, the vehicle occasionally lunged forward. The vehicle was taken to the dealer and the clutch was replaced twice; however, the failure persisted. The manufacturer was made aware of the failure and confirmed the vehicle was not covered under recall or warranty. The approximate failure mileage was 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545993September 22, 2023
POWER TRAIN
The contact has a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the gear shifter was inoperable. The contact stated that while depressing the accelerator pedal, the vehicle failed to respond. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544880September 16, 2023
POWER TRAIN
Transmission problems. Transmission went out at 68k miles. Recalls in previous years but not on 2017 but same problem still occurring
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544973September 16, 2023
ENGINE, FUEL/PROPULSION SYSTEM
The purge valve keeps failing causing hard starts and uneven pressure in the fuel tank
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544763September 15, 2023
POWER TRAIN
Transmission lurches when stopped. Jerks hard enough to move forward. When accelerating, car slips and vibrates. Loses power posing a saftey hazard that is unsafe to drive car. Dealership confirmed its the Transmission dry plates on the DSG automatic transmission. Several times when I been at a red light with a car infront of me, I went to apply gas and the car revs then rapidly engages sometimes. I am paying 4,100 to replace a problem that has existed and been told it's normal bt the dealership. Only 38,712 miles on the car and its out of warranty according to Ford. Currently at the dealership now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544355September 13, 2023
POWER TRAIN, UNKNOWN OR OTHER
My focus has been having the same problems with the transmission/power train as other focuses that have already been recalled. My car can’t get out of first gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543547September 9, 2023
POWER TRAIN
The car slips going from 1st to 2nd gear when at a complete stop. It is the automatic transmission, and acts as if the car will stall. I just purchased it from an individual, who had stated that is how it has been. I feel this is not normal, and after reading reviews, there has been may issues with this transmission. A lot of reviews have shown people getting the problem fixed, only to experience the same issue 20,000 miles later. It does feel dangerous as I'm completely stopped and start to move and the car wants to jerk, and slip into gear really slow. My model is the 2017 Ford Focus SE with the automatic 6 speed transmission. It is a regular occurrence, and I regret not doing a better job at reviewing this prior. I had a 2009 Ford Focus I had just sold with 219,000 miles on it without any motor or transmission issues. This car has 106,000 miles on it and way it sounds been doing this for a while. Just wondering what to expect, I don't have a check engine light on as of yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543172September 7, 2023
ENGINE, POWER TRAIN
In may of 2022, while driving at highway speed (approximately 65 MPH) my engine stopped working overheated and I almost crashed attempting to get off the highway. The vehicle mileage was just over 40,000 miles. The reason was vehicle oil pump stopped working due to pieces of debris from engine rubber drive chain clogged engine oil filter. This has occurred over and over on the 1.6 liter eco boost engine. Engine was replaced under warranty and I was given a 12 month 12,000 mile warranty on replaced engine. During the time of the warranty I on numerous occasions dealt with overheating issues as coolant level was constantly low. On one occasion engine stopped working and steam bellowed out almost again causing a crash at highway speed. Engine was diagnosed in 7/2023 by local Ford dealership of engine block grooves allowing coolant to leak into cylinders which led to catastrophic engine failure. My vehicle now has just over 50,000 miles and Ford states that since I am over my 60 month power train warranty they will do nothing to cover costs on a 3rd engine replace. That is 2 separate instances where engine completely failed and stopped while driving at highway speeds and at least 2 times where engine overheating nearly caused the vehicle to become overheated to the point of causing a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542845September 6, 2023
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that while at a complete stop, the vehicle jerked while shifting from first to second gear with the RPM at 3,000. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542656September 5, 2023
ENGINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
The contact owns a 2017 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. The contact stated that while driving at an undisclosed speed, the vehicle hesitated and started to shake with the RPM increasing. The vehicle was taken to an AutoZone to be diagnosed. The mechanic retrieved DTC: P0456 (EVAP leak). Additionally, the contact stated that the 02 sensor was replaced; however, the failure recurred. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11542133September 1, 2023
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Ford Focus. The contact stated that while starting the vehicle, the RPMS were significantly high. The check engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the vehicle was operating as designed. The contact stated that the failure recurred while driving, and while at a complete stop, the check engine warning light illuminated. The contact stated that the RPMs would exceed 1,500 and would then drop to 600-700. The contact stated that the vehicle lost motive power temporarily while driving on one occasion. The vehicle was not diagnosed nor repaired. The contact related the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541927August 31, 2023
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that the vehicle would not immediately start. The contact stated that after starting the vehicle, there was a loud revving sound while attempting to accelerate. The contact stated that the vehicle would not properly accelerate while depressing the accelerator pedal. The contact stated that while driving the message "Transmission Overheated - Pull Over" was displayed, and the vehicle rolled backwards while on an incline. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 75,460.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541537August 29, 2023
EXTERIOR LIGHTING
The dealership sold me a car with not hazards lights in it the car is suppose to ha then but it doesn’t there is no button for the hazard lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539764August 21, 2023
POWER TRAIN
Vehicle stutters while accelerating, constant issue. Recently will not go in reverse problem code showing Clutch B stuck engaged. Trans overheating and rev while accelerating. Told needs new TCM computer. Owned a 2013 Ford Fiesta and this is the same issue, but told it is out of warranty and not covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536812August 6, 2023
POWER TRAIN
Changing gears, jerking into gears, jumping into neutral, transmission hot warning light turns on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535792August 1, 2023
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power, with the transmission slipping. After restarting the vehicle, the vehicle seemed to return to normal functionality; however, the failure recurred and became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact researched and related the failure to Customer Satisfaction Program: 14M02 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but was unable to provide any assistance. The failure mileage was 81,058.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533656July 21, 2023
FUEL/PROPULSION SYSTEM
I took my vehicle to have the recall repaired they did not fix all the issues with the recall as soon as I picked it up it broke down again. They are now charging me for a diagnostic test that I did not ask for they told me the problem they think it is which is covered by the recall but now they refuse to work on my car. The service manager is rude and unprofessional cussing at me and my husband on the phone. Now I'm stuck with a car that doesn't work and they are refusing to replace parts that are covered under the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532795July 17, 2023
FUEL/PROPULSION SYSTEM
Car stutters when accelerating, has very low idle to the point of feeling like stalling, Car has stalled after filling up with fuel. The code that the car is giving is P1450 "Unable to bleed up fuel tank vacuum"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532866July 17, 2023
POWER TRAIN, ENGINE
Driving and car no longer would accelerate, this could have been very dangerous had I been traveling on a fast paced road/highway and even more concerning with my child in the car. oil pressure light and check engine light came on simultaneously when this issue happened. Car was immediately turned off in hopes of not damaging the engine. There was no warning of any type of issue with the car. Has been running fine for almost 6 years, until this. 2017 Ford Focus Ecoboost SE Approx 59,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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