Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11537815August 11, 2023
UNKNOWN OR OTHER
The transmission/clutch causes the car to sputter when accelerating which is so dangerous at red lights. When I went to the mechanic he said this is happening to does focuses all over so this sounds like a universal ford thing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537852August 11, 2023
POWER TRAIN, ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while the transmission was shifting gear there was a loud sound coming from the vehicle and the vehicle shook abnormally. The vehicle became unable to shift out of park and felt as though the vehicle was in neutral. The check engine warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the transmission control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer stated that the failure was related to TSB Number: 14M02 (Power Train) however, the vehicle was out of warranty. The approximate failure mileage was 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537541August 9, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH and depressing the accelerator pedal, the vehicle hesitated before shifting to the next gear. The contact stated that the hesitation occurred after stopping and then depressing the accelerator pedal to drive. The contact stated that the failure was intermittent. The contact had spoken to an independent mechanic and was provided information on how to reset the transmission control module (TCM). The contact stated that resetting the TCM failed to fix the vehicle. The failure recurred with an unknown warning light illuminated. The contact used a handheld code scanner and retrieved DTC code: P2872 (Clutch Stuck in Engaged Position). The contact had not taken the vehicle to a dealer to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 14M02 TCM - Loss of Transmission Engagement (Power Train). The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537197August 8, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the RPM increased dramatically, and the transmission hesitated while the vehicle lost motive power. The transmission warning light was illuminated. The vehicle was taken to the dealer, who determined there was a failure with the automatic clutch in the transmission. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536300August 3, 2023
ENGINE
The engine shuddered and failed to shift at start from stop sign. It has had 2clutch or transmission changes and now just before 40,000 it shuddered at start from stop sign and almost stopped. Almost hit from behind. How many times much this be fixed before it is done right ?I intended this to be my forever car as I’m 73 years old. Of course the warranty was changed from 10,years to 7. I usually always had good success with Fords . If this doesn’t get covered my new Ford will be a Subaru.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536173August 2, 2023
POWER TRAIN
My car has hesitation, and stalling or inability to accelerate, this isn't safe!!! and I cant sink money into something that is a manufacturer issue and i know that they deny that there was a manufacturer issue in the focus hatchbacks for the longest time...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11536177August 2, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
My car has become hard to start after I fill up with gas. It also randomly loses all power. While driving everything in the car stops. It displays a message that says transmission is not in park, like I turned the key off but I did not. After this it won't start and displays a message on the dash that says "system start up fault". If I wait a few minutes it starts again . This has happened 3 times. I had a mechanic pull any codes. The only code is for a gasket in the evap system. The mechanic told me that Ford had a recall for this problem so I had the car towed to a Ford service center. The Ford dealer told me that my car is not included in the recall. I looked up Ford recalls and my car exhibits all of the problems described in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535501July 31, 2023
ENGINE
Random misfire and wondering if Head Gastker recall repair was done on this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534730July 27, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds and while accelerating from a stop, the vehicle hesitated and shuddered abnormally. Additionally, on several occasions the vehicle would not immediately start. The vehicle also failed to reverse as needed. The vehicle was taken to the local mechanic who diagnosed that the transmission clutch assembly was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the transmission was previously replaced; however, the failure reoccurred. The failure mileage was 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534543July 26, 2023
POWER TRAIN, ENGINE
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, there was a whining sound coming from the transmission with the "Transmission Fault" message displayed. The cause of the failure was not yet determined. Additionally, the vehicle had experienced an oil leak and was taken to the local mechanic who diagnosed that the chain gasket was faulty and needed to be replaced. The chain gasket was replaced, and the vehicle was repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 159,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533784July 22, 2023
STEERING, UNKNOWN OR OTHER
The car worked fine in the first couple months and slowly declined. The rpm will shoot up and down causing the car to jerk and not able to surpass certain speeds. It works sometimes, so when going to work in the freeway it was fine then it started acting up again, causing other cars to almost crash into me. I had to drive with hazards and luckily i was able to safely pull to the side. Instances like this occur a lot more now because the car doesn’t act normal anymore. I took it to a mechanic and it was a gear issue and a module error. I had asked how i was to fix it, and they said only main dealerships can fix a module board. It’s making my transmission overheat and now my steering wheel is stuck and won’t move.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533626July 21, 2023
ENGINE
The contact owns a 2016 Ford Focus. The contact stated that while her son was driving at an undisclosed speed, the vehicle lost motive power. The oil warning light was intermittently illuminated. The vehicle coasted to the dealer, where it was diagnosed that the engine and turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533522July 20, 2023
TIRES:TREAD/BELT
The contact owns a 2016 Ford Focus equipped with Continental Tires, Tire Line: Control Contact Tour A/S Plus, Tire Size: 215/50/R15, DOT Number: (N/A). The contact stated while driving 45 MPH, an abnormal rattling sound was coming from the rear driver’s side tire. The low tire pressure message appeared on the instrument panel. The rear driver’s side tread had separated, causing the vehicle to swerve to the right. The contact struck her head on the driver’s side window and sustained an injury to her head, left thumb, and neck. The contact had not sought medical attention. The vehicle was towed to an independent mechanic and the tire was replaced. The contact stated that the tire was a replacement tire. The manufacturer was not notified of the failure. The tire failure mileage was approximately 1,300. The vehicle failure mileage was approximately 57,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11533332July 19, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed and attempting to accelerate, the RPM quickly became elevated; however, the vehicle temporarily lost motive power before returning to normal operation. The contact stated that he was able to drive to residence however, the vehicle had since failed to start. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the transmission control module and determined that the clutch was stuck. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 123,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532709July 17, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH, the transmission started to shift abnormally. The transmission warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 14M02- Supplement #6 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532245July 14, 2023
STEERING
On my way to the gas station to fuel up. Turned off car and when turned back on power steering malfunction light came on making steering a lot harder. Ran codes to find out it was a water damage fault based off manufacture design after doing research
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532023July 13, 2023
ENGINE, ELECTRICAL SYSTEM
2016 FORD FOCUS VIN: 1FADP3F20GL341128 Mileage: 64,750 Hello I am having problems with my 2016 Ford Focus. The vehicle is shuddering, moving forward, problems in shifting, vibrating and Ford cannot do anything about this as they have told me that you have not added this model on the recall. I got the vehicle checked over by Ford and they said it is the same issues as the other Ford Focus and Fiesta have and they said they need to replace the clutch and TCM. However this would be charable to me because you have not added this model in the recall. At the Sound Dealership in Renton WA there was 3 cars with the same issue and one being the same fuel flex model as mine. Is this something you could check as Ford will not help me at all. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531777July 12, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while his daughter was attempting to shift gear, the transmission failed to shift as needed. Additionally, while the contact's daughter was driving at an undisclosed speed, the vehicle shuddered. The transmission also failed to shift into reverse(R) as needed. The vehicle was taken to an independent mechanic, who informed the contact's daughter that the transmission was faulty. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module). The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531560July 11, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Have tried repeatedly to get the CPV recall performed however all dealerships or authorized repair locations have been giving me multi month waits since it started showing the alarm code for it in Dec. 2021. Due to it being the only vehicle my family has we were out in a wait list to bring it in when they had the parts and never got called back. Now the Transaxle is not engaging 4/5/6th gear intermittently. Was informed that it would be 3K for a new transaxle even though I have not had the vehicle for that long.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531244July 10, 2023
POWER TRAIN, STRUCTURE:BODY
New clutch failing after 20000 miles about 1.5 years after factory change. Car shutters when trying to change gear. Dealership has been able to reproduce issue but doesn't want to cover it. Transmission randomly goes into neutral when driving on highway at speed. This has caused issues with maintaining control as engine power is not going to propel car while surrounded by other vehicles on highway. Dealer has not reproduced issue. Driver side door when ambient air temperature exceed 85 or 90 degrees, door not easily opened. Occurred for dealership personnel too. In none of these instances, warning lights appeared. My safety and others is at risk if the clutches fail prematurely, transmission randomly goes into neutral while in Drive at speed around others on the highway, and if the driver door is sticking closed when temperatures get hot. Car is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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