Ford Focus Complaints (2004)

387 consumer complaints on file.

#10088482August 24, 2004
AIR BAGS:SIDE/WINDOW
DRIVER SEAT SIDE AIRBAG DEPLOYED WHEN RIGHT FRONT TIRE HIT ROUND LANE MARKER AT ABOUT 40 MPH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089487August 23, 2004
AIR BAGS
WHILE MAKING A RIGHT TURN A PEDESTRIAN WAS WALKING IN FRONT OF THE VEHICLE. TO AVOID HITTING THE PEDESTRIAN VEHICLE LOST CONTROL AND WAS INVOLVED IN A CRASH. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10086588August 10, 2004
VEHICLE SPEED CONTROL, SERVICE BRAKES, AIR:ANTILOCK
WHILE SLOWING TO ATTEMPT TO STOP, DEPRESSING BRAKE BECAME VERY HARD, AND CAR WOULD NOT STOP. THE ENGINE SPEED INCREASED MOMENTARILY WHILE FOOT ON BRAKE, TACHOMETER SHOWED INCREASED RPM, CAR MOVED FOWARD FASTER, AND HIT ANOTHER VEHICLE. THIS WAS 4TH TIME THIS OCCURRED WITH NEW VEHICLE, WITHIN FIRST 2000 MILES. FIRST THREE TIMES NO COLLISION OCCURRED DUE TO LUCK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10087148August 4, 2004
STRUCTURE:BODY
THE CIGARETTE LIGHTER AFTER BEING PUSHED IN GETTING HOT POPPED OUT OF THE HOLDER AND LANDED EITHER ON THE OCCUPANT'S LAP OR ON THE CARPETING. WHEN THIS WAS SHOWN TO THE RENTAL COMPANY, AND A DEMONSTRATION WAS DONE, THE LIGHTER BURNED THE REPRESENTATIVE'S LEGS. THIS WAS A BUDGET RENTAL VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10087161August 4, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE ATTEMPTING TO STOP AT A TRAFFIC LIGHT BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. CONSUMER HAD TO APPLY EXCESSIVE PRESSURE IN ORDER FOR THE VEHICLE TO STOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081837July 6, 2004
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE HAS STALLED / SPUTTERED WHILE DRIVING OR IDLING.*MR THE CONSUMER TOOK THE VEHICLE TO THE DEALER ON 3 SEPARATE OCCASIONS AND EACH TIME THEY SAID SOMETHING DIFFERENT WAS WRONG. THE DEALER REPLACED THE IDLE AIR CONTROL VALVE, CLEANED OUT THE ENTIRE FUEL TANK, REPLACED THE FUEL PUMP AND FILTER AND HAVE NOW REPLACED THE TRANSMISSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078875June 27, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
LOCK CYLINDER WILL NOT OPERATE TO START CAR. KEY WILL NOT TURN. I PURCHASED CAR USED WITH 24161 MILES AS USED WITH BALANCE OF NEW CAR WARRENTEY. FIRST HAPPENED AT 30810 MILES , 35500 MILES,40211 MILES, AND AT 42152 MILES. THE CAR IS UNUSABLE WHEN THIS HAPPENS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078839June 26, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I RENTED A FORD FOCUS 2004 WITH JUST UNDER 12,000 MILES IN SAN FRANCISCO FROM FOX RENT A CAR. THE BRAKES WERE MAKING NOISES WHEN I WOULD COME TO A STOP. WHEN I TOOK THE CAR DOWN LOMBARD STREET THE CAR SMELLED LIKE BURNING WIRES BUT AT THAT TIME I WAS NOT SURE IF THE SMELL WAS COMING FROM OUR CAR OR ANOTHER ACR. TWO DAYS LATER I DROVE ON THE HIGHWAY AND EXITED, DROVE ON THE SERVICE RAOD GOING NOW ABOUT 25MILES/ HOUR THEN AS I CAME TO THE OTHER CARS I TRIED TO SLOW DOWN TO A STOP TO MAKE A RIGHT HAND TURN. I WAS PRESSING ON THE BRAKE BUT NOTHING WAS HAPPENING. I LOOKED DOWN TO SEE IF MY FOOT WAS ON THE BRAKE AND IT WAS AND STILL THE CAR WAS NOT STOPPING. I THEN PUT MY FOOT ALL THE WAY TO THE FLOOR ON THE BRAKE AND STILL NOTHING HAPPENED. I THEN GENTLY ROLLED INTO THE CAR INFRONT OF ME. FOX RENT A CAR STADED IT WAS MY FAULT BECAUSE IT IS IMPOSSABLE FOR A NEWER CAR TO HAVE BRAKE PROBLEMS. I THEN CONTACTED MY LOCAL FORD DEALER WHO STATED "FORD HAS NEVER HAD ANY PROBLEMS WITH THE BRAKES." LATER I SEARCHED ON GOOGLE AND FOUND I WAS NOT ALONE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10078690June 23, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I BROUGHT CAR BRAND NEW FROM FORD IN MARCH 2004. SINCE THEN THE BRAKES, AND CALIPERS, ROTORS HAVE SQUEALED HORRIBLY. I HAVE TAKEN THE CAR BACK TO THE SHOP THREE TIMES HAD NUMEROUS PHONE CONVERSATIONS WITH THEM AND THE PROBLEM IS NOT FIXED. I FINALLY TOOK IT TO A MECHANIC OUTSIDE FORD WHO TOLD ME THE ROTORS WERE WARPED AND GLAZED. THIS CAR IS ONLY3 MONTHS OLD. THEY ARE AT A .8 AND SHOULD BE 1 INCH. THE FRONT BRAKES HAVE NVER BEEN REPLACED. I HAVE CHILDREN THAT RIDE IN THIS VEHICLE WITH ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073881June 22, 2004
INTERIOR LIGHTING
THE INDICATOR LIGHTS ON THE INSTRUMENT PANEL FOR THE HIGH BEAM HEADLIGHT AND TURN SIGNALS WERE NOT BRIGHT ENOUGH. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079488June 18, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 72 MPH CONSUMER LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A DEER. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED MINOR INJURIES. THE DRIVER WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10078344June 16, 2004
SUSPENSION:REAR
WHEN THE CAR HAD ~ 3000 MILES ON IT, WE WERE DRIVING ON THE FREEWAY WHEN IT SUDDENLY BEGAN TO VIBRATE AND SHIMMY LIKE IT HAD MULTIPLE FLAT TIRES. WE PULLED OFF AND LOOKED FOR PROBLEMS BUT THE TIRES WERE FINE AND NOTHING WAS OBVIOUS. WHEN WE BEGAN DRIVING AGAIN THERE WAS NO PROBLEM. THE FOLLOWING DAY, THE SAME PROBLEM OCCURRED AGAIN AND WE TOOK THE CAR TO THE DEALER. THEY FOUND FEATHERING ON ALL TIRES AND REPLACED ALL 4 TIRES AND REBALANCED THEM. ABOUT A WEEK LATER WHILE DRIVING ON THE FREEWAY A LOUD BANG SOUNDED IN THE REAR OF THE CAR AND IT AGAIN BEGAN TO VIBRATE AND SHIMMY. AGAIN AFTER GETTING OFF THE ROAD AND LOOKING IT OVER, THE CAR SEEMED OK. WE AGAIN TOOK IT TO THE DEALER WHO COULD NOT REPLICATE THE PROBLEM AND REBALANCED THE FRONT TIRES. ABOUT 2000 MILES LATER AGAIN WHILE DRIVING ON THE FREEWAY, THE LOUD BANG AND VIBRATION RE-OCCURRED. WHEN THE BRAKES WERE APPLIED, THE CAR ALMOST WENT OUT OF CONTROL, SLIDING AND FEELING LIKE IT WOULD TIP OVER. WE AGAIN TOOK IT TO THE DEALER WHO COULD NOT REPLICATE THE PROBLEM. THIS TIME THEY DID NO WORK AND SAID THERE WAS NOT AN IDENTIFIABLE PROBLEM WITH IT. WE INFORMED FORD MOTOR OF THE PROBLEMS AND ARE WORKING WITH A LAWYER ON A LEMON LAW COMPLAINT AS THE CAR IS DANGEROUS TO DRIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079281June 15, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHILE DRIVING AT UNKNOWN SPEED, CONSUMER NOTICED THAT WHEN BRAKES ARE BEING DEPRESS, THE VEHICLE WOULD SWAY TO THE LEFT FLOWING A LOUD NOISE. DEALERSHIP SERVICE VEHICLE AND REPLACE BRAKES PADS AND ROTORS. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073150May 25, 2004
POWER TRAIN:MANUAL TRANSMISSION
MANUAL TRANSMISSION REVERSE AND FIRST GEAR FAILED, CAUSING CAR TO OVER REV ENGINE. CAR WAS TAKEN TO DEALER WHERE I WAS TOLD A PIN CLAIMED LOSE IN THE CLUTCH. DURING TOWING OF VEHICLE, TOW TRUCK DRIVER NOTICED THAT THERE WAS A LARGE AMOUNT OF RUST ON THE UNDERCARRIAGE OF THE CAR. THIS PROBLEM IS NOT YET RESOLVED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072862May 19, 2004
ENGINE AND ENGINE COOLING:ENGINE
2004 FORD FOCUS SVT *PURCHASED NEW ON APRIL 30; CAR IS LESS THAN 20 DAYS OLD *ENGINE EXHIBITS "SURGING" BETWEEN 2000-3500, ALL GEARS, ALL TEMPERATURES, LIGHT ACCELERATION *CONCERN THAT SURGING COULD THE CAR TO LUNGE FORWARD, CAUSING AN ACCIDENT OR FATALITY *CONTACTED FORD SVT TEAM (800-367-3788) AND WAS TOLD THEY ARE AWARE OF THE PROBLEM, BUT NOT CURRENTLY WORKING ON A FIX AS "NOT ENOUGH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073915May 19, 2004
ELECTRICAL SYSTEM, INTERIOR LIGHTING, EXTERIOR LIGHTING
ELECTRICAL SYSTEM FAILED TO ILLUMINATE PROPERLY. THE INTERIOR AND EXTERIOR LIGHTS FAILED. THIS CAUSED POOR VISIBILITY FOR THE DRIVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071934April 30, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING, THE CHECK ENGINE LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER MANAGED TO DRIVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC PERFORMED A DIAGNOSTIC TEST ON VEHICLE AND FOUND THAT SPARK PLUGS AND THE HEAD OF THE ENGINE WERE WORN. MECHANIC REPLACED THE SPARK PLUGS AND THE HEAD ENGINE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067637April 22, 2004
VISIBILITY:SUN/MOON ROOF ASSEMBLY
FORD SPORT KA HAS PRODUCED A COMMERCIAL SHOWING A CAT BEING DECAPITATED AS ITSHEAD IS LOOKING INTO THE VEHICLE VIA THE POWER SUN ROOF.*AK AS THE SUNROOF CLOSES THE CAT'S HEAD IS SEVERED. THIS COMMERCIAL WHILE MEANT TO BE HUMOROUS ONLY TO FORD CLEARLY DEMONSTRATES THE CLEAR DANGER OF SERIOUS INJURY AND DEATH TO PETS AND CHILDREN. I FORMALLY REQUEST THAT THIS COMMERCIAL BE SCENE AND REVIEWED AS A DEMONSTRATION BY FORD THAT IT'S SUNROOFS ON THIS VEHICLE AND POSSIBLY OTHER FORD VEHICLES IS INHERANTLY UNSAFE TO CHILDREN BUT NOT PROVIDING A RESISTANCE MECHANISM THAT WOULD RETRACT THE MOVING ROOF WHEN MET WITH RESISTANCE E.G. A CHILDS HEAD OR BODY PART.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10066989April 12, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS DRIVEN LESS THAN SEVENTY MILES AFTER BEING RELEASED FROM THE MANUFACTURER. WITHIN THAT TIME, UPON MERGING ONTO THE HIGHWAY, TRANSMISSION FAILED. TRANSMISSION STARTED SLIPPING WITH ENGINE REVVING TO 3000 RPMS, AND VEHICLE SLOWLY ACCELERATED ONTO THE HIGHWAY. WITHIN A FEW SECONDS THE TRANSMISSION ENGAGED,BUT ONLY IN THE FIRST GEAR. THIS ENTIRE INCIDENT OCCURRED AFTER THE MANUFACTURER HAD HELD THE VEHICLE BECAUSE OF A QUALITY CONTROL ISSUE. THE DEALERSHIP WANTED TO REPLACE THE ENTIRE TRANSMISSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065790April 8, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER / LOCK SEIZED AND PREVENTED VEHICLE FROM STARTING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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